Auto populate field on Catalog item is Clearing the value on Submit if Dependent Question not Chosen

Daniel Arnold
Tera Guru

Hello all,

I am currently working on a catalog item that allows the user to select an optional reference field at the top of the form. If the field is selected, other fields should auto-populate with information from this using the Auto-populate feature on each variable. The problem I'm having is that if I do not select this optional field and manually input values in the subsequent fields referencing it as a dependent question, the manually inputted values are cleared after being submitted. 

 

Has anyone encountered this one before? 

DanielArnold_0-1723048666810.png

 

5 REPLIES 5

That was this feature's debut release, so it was likely discovered then fixed in a subsequent patch or release.