Automatically update short description in RITM ,SCTASK, Request item

[poco]

i want to update short description  i use run script . Request item short description was update. but reimaging RITM and Sctask not updated i used below script  could please help me this 

variable type is : select box

var temp = current.variables.application_being_requested.getDisplayValue();
var requested_by = current.variables.requested_by.getDisplayValue();
var request = new GlideRecord('sc_request');
request.get(current.request);
request.query();
if (request.next()) {
if (temp == "version1")
{
request.short_description = "version1"+requested_by;
request.update();
}
else if(temp == "version2")
{
request.short_description = "version2"+requested_by;
request.update();
}
else
{
request.short_description = "version3"+requested_by;
request.update();
}
}

[Ankur Bawiskar · Accepted solution]

@poco 

where are you writing the script?

[palanikumar · Accepted solution]

Hi,

Hope you are creating catalog task from the Workflow. Open the Catalog Task activity inside the workflow and perform the following action:

1) Check Advanced Checkbox

2) Add below script inside Advances script:

var temp = current.variables.application_being_requested.getDisplayValue();
var requested_by = current.variables.requested_by.getDisplayValue();
if (temp == "version1")
{
     task.short_description = "version1"+requested_by;
}
else if(temp == "version2")
{
     task.short_description = "version2"+requested_by;
}
else
{
     task.short_description = "version3"+requested_by;
}

[palanikumar · Accepted solution]

Hi,

Hope you are creating catalog task from the Workflow. Open the Catalog Task activity inside the workflow and perform the following action:

1) Check Advanced Checkbox

2) Add below script inside Advances script:

var temp = current.variables.application_being_requested.getDisplayValue();
var requested_by = current.variables.requested_by.getDisplayValue();
if (temp == "version1")
{
     task.short_description = "version1"+requested_by;
}
else if(temp == "version2")
{
     task.short_description = "version2"+requested_by;
}
else
{
     task.short_description = "version3"+requested_by;
}

[poco]

I can add above script in catalog then no need write run script in workflow ??

[palanikumar]

The above script to be added in the workflow. You need to add this under the advanced script of Catalog Task Activity (the activity in workflow where you create the catalog task). Refer the below image for more details

[poco]

Wrapped ConversionError The Undefined value has no properties //Set values for the task in this script. Use the variable task when setting additional values. // Note: This script is run after the task values are set using the Fields, Template or values you have specified. /// For example:// task short description=current short description; var temp current variables.select_version.getDisplayValue); var requested by

current variables requested by getDisplayValue(); if (temp "Microsoft Project Access Request Form-WGL task short description "Microsoft Project Access Request Form WGL requested by; else if(temp Microsoft Visio Access Request Form" task short description Microsoft Visto Access Request Form" requested by else T task short description "Microsoft Visual Studio Pro Access Request Form-requested by line 6) (sys script include 3656ca608016600069528aeeSafth script

line 114

Databus Ouput

Condition Awes

[poco]

After use that script I got this error