Azure Devops bi-directional integration with Agile Development

[Prabhh]

Hello,

We have started configuring Azure Devops integration with Agile Development. We have successfully set up the connection between ADO and Servicenow. We have mapped ADO Epic to Project in Servicenow and upon creating an Epic in ADO, Project is successfully being created in Servicenow but when we create a Project in Servicenow, it is not creating any Epic in ADO.

It seems integration is updating records from ADO to Servicenow but not vice-versa. Can you please guide if any other configuration are required to export data from Servicenow to ADO?

- Prabhh

[Aayushi tandon]

hi prabhh,

can you please share the configuration like how its working epic  to epic  nd what steps i need to follow. i have same issue

Thank you

[Vishal36]

Hi Prabh,

You can also try out of the box solution, Opshub Integration Manager – Free Edition that can be downloaded from OpsHub Community Portal. The free edition supports bi-directional integration for Jira, ServiceNow, Azure DevOps Server (TFS), Micro Focus ALM (HP ALM), and Azure DevOps Services (VSTS). All key features of OIM paid edition have been included in the free version. The users of OIM free edition will also get complimentary lifetime customer support through the OpsHub community.

A detailed list of OIM free edition features is available here.

You can also reach out directly to sales@opshub.com.

[V V Satyanaraya]

Hi,

For updating records at ADO we need to add a new BR at ServiceNow on the table which we want to send the data to ADO, you can refer to the existing BR's of story and epic tables which are coming by default.

Thanks,

Satya

[Sara3]

Hi.  I am also trying to use this integration.  However, we need to use OAuth instead of Basic Authentication due to our internal security policies.  Did you set this up using OAuth or Basic Authentication?  Thanks!

[Jceolin1]

Hello everyone,

Someone response about this case? I'm have same problem...