Backup my Servicenow Personal Dev Instance

[kdk4276]

Hi All,

Recently, I received an Email from ServiceNow saying my Personal Dev instance has to be retired due to some issues. I maintained this instance for many years and have done lot of configurations and customizations. I want to take back up of my instance to retain all my scripts, configurations, tables etc.. which I have done these many years. So that, when I raise a new instance request, I can use this old instance as to restore my data into new instance. Kindly assist me how can I back my instance.

Thanks

[Bert_c1]

Hi,

See:

https://developer.servicenow.com/dev.do#!/guides/vancouver/developer-program/pdi-guide/understanding...

hopefully, you have committed your work to some Source Control repository or in Update sets that you can export and then use on another instance.

[Dr Atul G- LNG]

Hi @kdk4276 

1. In the Application Navigator, go to Connections & Credentials > Credentials
2. Click the New button in the upper right-hand corner
3. It will ask "What type of Credentials would you like to create?" - select Basic Auth Credentials
4. Fill in "Name" with how you want to identify your Credential
5. Fill in "Order" with its intended order of attempt if multiple Credentials exist (though this is not used in source control, so any number will do)
6. Fill in "User name" with the username used to authenticate the source control repo
7. Fill in "Password" with the password used to authenticate the source control repo. If you're using Github or a repo that requires multi-factor authentication, use a personal access token instead.
8. Check the "Active" box to make this Credential usable
9. Click the Submit button
10. Copy the URL to your repository
11. Open Studio from the Application Navigator and select which app you're going to back up
12. From the navigation bar at the top, click Source Control > Link to Source Control
13. Fill in "URL" with your repo's URL
14. Fill in "Credential" with the one you just created
15. Click Link to Source Control

https://docs.github.com/en/enterprise-server@3.9/authentication/keeping-your-account-and-data-secure...

https://developer.servicenow.com/dev.do#!/learn/learning-plans/vancouver/new_to_servicenow/app_store...

[Sandeep Rajput]

@kdk4276 Take backup of all of your update sets by marking them complete and exporting the XML of those update sets. If the updates are not captured in a specific update set, take backup of the Default update sets and request for a new instance, import all of these update sets on the new instance and all of your customisations will be restored.