Badge reader for Walk-up experience

NilgunO · 3 weeks ago

Hi Everyone

We are looking to implement badge reader for ServiceNow Walk-up experience

I've gone through documentations and such but may I ask recommendations for card readers or the apps in between that will read the card and call the service?

Any feedback on this will greatly be appreciated

Thanks a lot

Nilgun

sizzleMcFace · 3 weeks ago

Most companies use some form of RFID or NFC technology for their access cards.

Focus on readers that can be configured to read your company's existing badges. HID Global readers like the OMNIKEY 5427CK are a common choice due to their versatility. Look for readers that support either Keyboard Emulation mode, where the reader acts like a keyboard, or the more secure USB CCID protocol.

For the client app, I think the easiest way to go is to build a custom webapp or a desktop application. All it needs to do is accept input from the hardware and call the ServiceNow Badge Reader Integration plugin's REST API.

View solution in original post

RaghavSh · 2 weeks ago

@NilgunO I believe how fast must be the question for team configuring that.

Since you already have card reader and your team can write windows app for configure the card reader, so that seems viable solution.

Raghav
MVP 2023
LinkedIn

RaghavSh · 2 weeks ago

@NilgunO Did this answer your query?

Raghav
MVP 2023
LinkedIn