In Success dashboard the download option is not working.
In navigator, If you filter with success dashboard and in the page able to see the download option .But clicking on the download button its not working.
Forum Posts
Prevent child(ren) group from inheriting parent role(s) in parent-child relationship
I will like to bring in data into the group table and assign roles to each groups but I do not want the child(ren) to inherit the roles of the parent. Thank you.
Resolved! Prefix Subject of Certain Email Notifications only if Service = 'ABC'
Greetings friends,I have a new requirement to Prefix email Notifications if Service = 'ABC', then the email subject should start with 'ABC - '.Ideally, I would prefer not creating duplicate email notifications just for this Service and was hoping to ...
Resolved! addFormMessage
Hi,Looks like new methods have been added in Rome, but never used them, when I try to use them they are not working. Kindly help. g_form.addFormMessage('Test', 'info'); g_form.clearFormMessages('info'); g_form.clearAllFormMessages(); g_form.clearMess...
Resolved! How to hide the filter bar when switch to a certain tab on EA Workspace Dashboard
I want to hide the filter bar (marked with green rectangle) when switch to the Technology Stack tab (marked with red rectangle) but show in other tabs. How can I do this? I tried adding a script through the Hide component script in UI builder but cou...
How to test the property "alias_filtering_behavior" in ServiceNow
Hi, I have created this property - alias_filtering_behavior and set it to "strict" in our instance as part of an Platform health. But i couldn't able to test it in lower environments. So, is there a way to test this property in lower environments(de...
Resolved! Making a Dynamic Service Portal File Download Widget
We currently have a few Catalog Items on our Service Portal where users need to download a file that we have uploaded to ServiceNow. So, we have create custom Service Portal Widgets. They are pretty basic, here is all there is to them: Body HTML te...
Resolved! SLA cancel condition is not working
Hi Team , can anyone please help me on this issue , I have created SLA on sc_req_item table . pic 1 pic 2 pic 3 I have tested this SLA , start , pause and stop condtions are working properly , the issue with cancel condtion . instead of canc...
Resolved! Glide Ajax Doubt
I want to display the current date on the Incident form as an alert.Client Script: function onLoad() { var ga = new GlideAjax('GetDateTime'); ga.addParam('sysparam_name', 'date'); ga.getXMLWait(); var response = ga.getAnswer(); a...
Cascading filter is not working on Dashboard which is created on same table
In idea table, project field(string type) is present. I have created a cascading filter on the project field of idea table. I have created a report on idea table and added project field on to the report and added to the dashboard. I have added casc...
Stream connect for Kafka- how to setup customer Kafka instance
Read through about the Stream connect for Kafka that has been introduced in Utah and understood that as opposed to being tied with Confluent Cloud's Rest proxy for Kafka (and accessing the Kafka via Rest) as ServiceNow earlier was in a way a non-nati...
Resolved! workspaces configure
HOw to create workspaces
Favourite widget showing blank tiles to snc_external user .
Hi , I had one issue in servicenow favourite page. When an admin impersonates an snc_external role user . And opens the favourites page then the tile is blank . No data in it where as in the console.data we can see the data . But the data is not disp...
innerHTML issue - unable to fill row by row
Hello Dear's I have UI PAGE: <html> <head> <script type="text/javascript"> function addRow() { var table = document.getElementById("dynamicTable"); var row = table.insertRow(table.rows.length); var cell1 = row.ins...
Resolved! Condition Builder related to Last 3 months
Why are tickets opened in the current month also being displayed when using the condition builder for "Opened tickets in the last 3 months" For example, if the report is run in December, it should only show tickets opened in Sept, Oct and Nov.Does Se...
