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Resolved! Hide widget

Hi, After submitting a catalog item, the page where it redirects we have a widget which shows the approver details, My requirement is to hide the catalog item for certain items, Any ways i can achieve this. ThanksAbid

AbidJafrey by Tera Contributor
  • 1576 Views
  • 5 replies
  • 0 helpfuls

Resolved! Reducing existing list in SOW

Hi ServiceNow experts, I need help in removing some modules on the list section of SOW.I need to only retain these 4 that are highlighted. And this filter should only be specific to one group.When they access SOW they only need to see these 4 modules...

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tinndizz by Tera Contributor
  • 884 Views
  • 4 replies
  • 2 helpfuls

Resolved! How to send attachments from servicenow to jira

Hi All, We have integrated Snow to Jira with the help of the integration hub (Jira spoke ), we have successfully mapped the fields and able to send the updates and receive updates from Jira. As an OOB we have "copy attachment " spoke which should cop...

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govi1 by Giga Contributor
  • 8908 Views
  • 13 replies
  • 2 helpfuls

RITM list taking too much time to load

There are 10 Catalog item variables in the RITM list view and it is taking too much time to load, even after that the list is not loading. Is there a way to load the list?

Reus by Tera Expert
  • 1556 Views
  • 7 replies
  • 0 helpfuls

Resolved! domain vs scope

I just came across another paradigm in servicenow, domain, that I am not familiar with. I have created scoped applications and understand the concept. I do not have a clear understanding of how domain is different from scope or where I would want to...

ggg by Giga Guru
  • 6460 Views
  • 6 replies
  • 11 helpfuls

How to give Access to description field to only particular group

Hi Team,We have a requirement to give write access to only particular assignment group of particular knowledge article. When a record/task is created in kb_feedback_task, currently assigned to user is having write access to description field, require...

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Jay N by Tera Contributor
  • 520 Views
  • 2 replies
  • 0 helpfuls

Resolved! Multiple Notification Variable

Hi, I am working with an Application. That has different approvals by different users. The very first approval should capture a unique ISET number. There will be multiple ISET numbers, user will select a unique ISET number. Once selected and approved...

TashfiqueH by Tera Contributor
  • 1369 Views
  • 5 replies
  • 3 helpfuls