Hi,I created a flow that has 9 tasks. Each task will be created one by one after the closure of the previous one.I have achieved this using flow designer.However, before closing each task, I need to send a reminder notification 72 hours before the du...
I have a flow that is running as system user, but I need to know who trigged the flow and the commands bellows doesn't return the user logged:- gs.getUserID();- fd_data.trigger.current.sys_updated_by;Any tips?
Hi,I'm trying to set up a dashboard where we want to list tasks that are assigned to my group, and being able to filter on customers country code and ALSO select different customers. Use Case: I want to only show customers that are tagged with count...
Hi, I am trying to achieve a requirement where i want to hide all attachments attached in the form if the the current logged in user is not member of current assignment group. i tried this through ACL but no luck.NOTE: i trying to achieve this on sco...
I am creating the atf, while i click publish button i am getting the dailogue, how can i mimic the button for OK or Cancel
Incidents are assigning to (MS Internal IT) workgroupChange requests are assigning to (MSS Internal IT) workgroup We need to restrict (MSS Internal IT) workgroup to incident table assignment group field in ServiceNow it should be visible to only chan...
Hi Team, I have used variable "requested_for1_VS" from variable set to checking assigned to in CI ". It not worksReference qualifier javascript: new FMC_CI_check().getCIFilterForQualifer(current.variable_pool.requested_for1_VS); Script include...
I have created the attached Catalog item form, I want to make this visible only for the user who is in the Manager variable (who is the Manager of the user which is present in the Name variable), could anyone tell me how we can do that?catalog item
Hello Developers, I want to be able to create announcements on the system status on the service portal so that when go to knowledge and create a KB = IT and category = Email Then the article will display within the announcement field on the system ...
Hiwhen we click the export button in any workspace we're getting a dialog box window where it is showing different formats to export (excel,csv ....).In the same way I want to replicate the export button in the native table related list (List view f...
How to open incidents from analytics dashboard to SOW?Actually, when agent clicks the incident link in analytics dashboard, it should redirected to service operation workspaceinstead of opening in instance (default - incident.do?) view.
I have an existing variable set where I need to modifyby adding a section named "Fruits" with check box values "apple, banana, mango".Struggle is I am able to create check boxes but not the section heading as label, rich text label, custom, macros do...
Hi Members, I am running the below GlideAggregate script in the Script Backgroung to get the Count of the Incidents per the State wise. Issue: - Getting the error: - Skip invalid GroupBy condition: ORDERBYundefined*** Script: NEHA COUNT of Incidents ...
When I search for a catalog item, it shows a suggested item, and if I select it, it opens the Maintain Item Catalog Item record. How do I disable this?1. 2.
Hi, Does anyone know how to push records to specific update set NOT current update set. I was thinking to use this class GlideUpdateManager2 , however I can't find any documentation or even if this can be accomplish with this class. Thanks,Suresh