Hello!Need inputs on handling a data inconsistency scenario. In our department table, few departments manually added via XML and users got assigned to them.Again, from workday integration same departments data was created and some other users were as...
I want to define a reusable utility function for use in client-side code, for example in Form and List View UI Actions.I do NOT want to declare a Global UI Script, but I am working in the Global Application, not a Scoped Application.How do I achieve ...
Hi All, Could you please help me understand how to add more search options here like state due date etc. When we search on task table it shows state as below screenshot but it does not show in incident option:
Hi We have SLA built into our platform, although they need tidying up Question I have been asked is how do we put an overall SLA on a Order Guide or an Item We have SLA on SCTASKs, but its understanding how we can then report on the commitment time w...
Hi ServiceNow experts, when I am impersonating an ITIL user and try to access an RITM in Native UI the variables are read only. However, when I try to access the RITM in SOW it is editable. How I can make it as read-only in SOW as well? Also, one if...
I want to trigger notification when the job fails or other than 200 https status code. I have created event and notification. I am not able to create the notification when it fails.Below i have added the my scheduled job script// Step 1: Authenticate...
I have a UI Action. When I click on this UI Action, I want it to synchronously save the information that comes to a tab (TY) added as Related List at the bottom of the page. I tried RelatedListMgr, g_form and other methods but it doesn't work as I wa...
Hi Everyone, I have created tests and want to know how we can link it to Enhancement tickets in ServiceNow. For Stories, I see we have the "Tests" Related list which allows the tests to be linked to the respective Stories. Is there any such functiona...
Hi All,I have created one custom app in our dev instance.It has record producers, tables, workspaces, notifications etc. I haven't moved this to test instance yet as I am still working on remaining dev, I wanted to ask 2 things-Can I publish the app ...
I am trying to update a flow in Flow Designer. When I try to save the changes, I get an Internal Server Error - see error log for further details. But I don't know how to access the log. Can someone help me?
Hi everyone, I want to segregate scores coming from indicator source data based on some fields for end user. Has anyone worked on such requirement. Regards, Mayur
Hello, everyone. I don't know if anyone else has experienced this, but when I tried to look up a table in the same app when configuring a "List - simple" component in the Workspace UI Builder, ServiceNow gave me the "No result found" message. What'...
Hi All, I am having the requirement to prompt the alert message when the user clicks "Send" button in the email client template. If you have any idea how to incorporate this changes? (or) ui action to call ui page in the same way to show up the email...
Can we ask Now Assist on how to solve an incident issue based on the data it has of previous similar incidents? I'd like to know if it's possible for Now Assist to give step-by-step solutions on how to solve incidents if a similar incident has happen...
CyberArk integration configuration with service now:https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/discovery/concept/c_CyberArkIntegrationConfiguration.html Install the CyberArk Credential Provider, including the AIM API,...
