SOW workspace error
Hi the summary section of sow workspace is coming as blank i want the icident details should come there how to achieve it?
Forum Posts
how to add Attachment icon in list view , we have attachment icon in form i need to enable
how to add Attachment icon in list view , we have attachment icon in form i need same to be enabled in List view
Usage of javascript function in the "Arguments" field in the Module settings
Good day. May I have some advice here please? In the Module settings, in "Link Type" tab, I specify the "Link type" as "List of Records", which I need to open a list view for a customized table, then in the "Arguments" field, "&sysparm_query=field=ja...
Generate a catalog task based on a specific variable date
I have a catalog item that has a variable that is a date and time field named Termination Datemany tasks will be created after the form is submitted but there is a task named final day i want that task to be created on the date that has been given i...
Developer Instance Maintanance
Hello,My developer instance has been in maintanance mode since yesterday morning, is it worth it just releasing it and requesting a new instance or just wait it out?Thanks!
Error generating the document No attachment found with sysId
Dear Form,After Tokyo Upgradation, while generating PDF from Document Template getting below error log "Error generating the document No attachment found with sysId : d61d125a1b539110292b859e7b4bcbfe, aborting conversion. And If I click preview as pd...
Wait for condition is not taking the updated values
Hi team,I have a flow designer where I have wait for condition on Last Working Day, when last working day is changed, wait for condition is not taking updated value
Virtual agent returns garbage when I reset Lab Instance credentials
I followed the recommended instructions to reset the instance credentials for a Lab Instance per the below: Lab Instance - Unable to login, username and password invalid, invalid login - Now Learning (servicenow.com) I followed these instructions as ...
Base64Encode conversion error in Salesforce spoke flow action
Hi All, I have tried all the possible ways as per different community threads but still I'm unable to convert the attachment to base64encode in Salesforce spoke flow action. getting the below error: Error: Access to GlideSysAttachment.getContent fr...
customize GwtPollDialog to download excel
Hi，i want to add a UI action to download data to excel by following code，it works now, but how to capture if 'Cancel' button is clicked ? function downloadExcel() { var checked = g_list.getChecked(); // get's the sys_id of the checked records v...
How can I replicate Export as Excel in incident from list view?
Hi All,Is it possible to create a new custom UI Action on incident list view to replicate Export as an Excel?If yes then how can I proceed?Thanks,Kumar
tour abandoned
I created a guided tour, just to see if I could do it. Pretty easy, it gets easier every time. However, when I run a specific tour "Order an Apple iPad 3 from Service Catalog via Service Portal", I periodically get a red error banner that says "Tou...
Restrict attachment For Others groups
Hi Team ,can anyone please help me on this requirement? If incident assigned to ' Service Desk ' Team , and if they attached any attachment in the incident that should not be visible for other teams . If other opens the incident also , attachment s...
1.Restrict attachment For Others groups
Hi Team ,can anyone please help me on this requirement? If incident assigned to ' Service Desk ' Team , and if they attached any attachment in the incident that should not be visible for other teams . If other opens the incident also , attachment s...
1.1.Restrict attachment For Others groups
Hi Team ,can anyone please help me on this requirement? If incident assigned to ' Service Desk ' Team , and if they attached any attachment in the incident that should not be visible for other teams . If other opens the incident also , attachment s...
