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Resolved! I want to create HR cases without going to ESC portal

Hello,I want to create HR cases without going to ESC portal and filling the form. Currently I have record producers for Onboarding and Offboarding. While developing some features I need to create HR cases frequently for testing the feature and it tak...

Community Alums by Community Alums  
  • 754 Views
  • 3 replies
  • 2 helpfuls

Update approvals

Hi,I have created a business rule on sysapproval_approver table to update approval history of ritm to additional comments. I have tried below code but its not working(function executeRule(current, previous /*null when async*/) {    // Add your code h...

Community Alums by Community Alums  
  • 627 Views
  • 4 replies
  • 0 helpfuls

Resolved! shared dashboard problem

I have a user who is trying to share a dashboard with his group.  When his co-workers attempt to open the link from the email notification they receive they see the dashboard but all content is blank.  Each little section of reported data says "Repor...

wbwb by Tera Expert
  • 3408 Views
  • 3 replies
  • 2 helpfuls

ServiceNow Development Guidence

Dear Community members I am new to servicenow development and new to programming languages as well and would like to become servicenow developer So can someone guide me where to start (e.g. which programming language to learn to code in ServiceNow) a...

CAD Certification

In what version at present we need to give the exam for CAD? Is it Washington DC or Xanadu version.

Aashish5 by Tera Contributor
  • 1639 Views
  • 11 replies
  • 2 helpfuls

Convert excel to JSON using excelparser in servicenow

Hi Team, User will attach the excel sheet while submitting the catalog item. Once the catalog item submitted, i need to read the excel and do the validation of the data in the sheet. Can you check this and provide your inputs. In one column, i also h...

rahulrockkk by Tera Contributor
  • 575 Views
  • 1 replies
  • 1 helpfuls

How to create a report by Department hierarchy?

Hi guys, I am stuck in creating a report for Users who belong to a department. Now I don't have any solution for this. Can you suggest any solution? My company doesn't have a license for Performance AnalyticsScenario: I want to create a report for th...

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LinhN by Tera Contributor
  • 910 Views
  • 4 replies
  • 0 helpfuls

Resolved! Quiz Designer Resources

To Whom It May Concern:I am interested in creating study resources for ServiceNow developers and consultants.I would like to use ServiceNow's Quiz Designer to do so.I have tried working with Quiz Designer, but I am experiencing confusion as to its tr...