Hi Team, Requirement is - customer send an email with an .csv attachment with user list (they will send only user ID in the attachment), once we received the email, we need to read that attachment and store the user list in the company's (already we ...
I'm setting up a related list using a defined Relationship that adds specific queries to the list. These queries don't appear in the breadcrumbs of the related list and also don't show up using a UI Action and calling g_list.getQuery(). Is there a w...
Hi all, I'm trying to use the e-signature plugin on requested items or catalog tasks. I need the users to be able to sign a declaration before receiving an item. I've got the plugin installed, templates made, the spot on the form to apply them, just ...
we have enabled attachments to be indexed on the indexed sources as screen attached. However, this is not working for Excel attachments. What are we missing on these?
Hello there everyone, I'm currently trying to fix an issue a customer had for some time. They had exported Knowledge Articles from their DEV to PROD via .xml files but after the import, the versioning of those Knowledge Articles was lost.I tried runn...
I can't discover where to modify these fields. I've searched UI builder without success. I need 3 extra fields on this UI page.
Can I "weight" an article to be the first suggestion when submitting a ticket with a matched keyword?
When I test with the Get List Action from the flow, am getting the 404 error like below.
Hi All, I have dropdown created and there are few blank records are displaying at the top.Not sure why its appearing ? what may be the reason ? Regards,Virendra
Hi ServiceNow Community,I'm trying to achieve the following behaviour in my catalog item:I have a variable required_by_date, and I want it to be displayed only if the Yes/No variable inside my variable set ("Required Accessories") is selected as YES....
i have to restrict non admin user to stop deleting attachment from std_change_record_producer for which i have written below code against std_change_record_producer its a before delete, please let me know where i am doing wrong , even log is not gene...
Hi, Our request is not related to the "Next" button that appears after a user completes the survey.We are looking for the following enhancements in the Survey Designer tool:1️⃣"Next" Button After PublishingCurrently, after designing a survey, the fin...
In ServiceNow Survey Designer, after publishing a survey, is it possible to add a "Next" button within the designer itself? The goal is to allow users to seamlessly navigate to the next approval form, which is created as a catalog form.Has anyone imp...
Hello, g_user.getUserName() works on Platform view but doesn't work in Workspace UI Action.What is the other method to make it work in workspace?
I have a client callable script include that returns all product classifications referenced in the cmdb_software_product_model table. I call this from a catalog client script to populate a select list variable, labeled ‘Select a function’, with both...
