Hi everyone,I'm having an issue where a Business Rule doesn't trigger when I use a custom List Action to update records. Here's what I'm trying to do:I created a List Action that updates the state field to "success" for selected records in a table. T...
There is OOB client script "Highlight VIP Caller " , to highlight the VIP caller. Is there any other way to achieve this functionality without the use of DOM Manipulation? function onChange(control, oldValue, newValue, isLoading) { var callerLabel...
Hi,There is a Phone Number field in the hardware table with the number with no space between country code and number.I am using a flow where I have to fetch the phone number value from hardware table and put a space between country code and number in...
Hi everyone, I am experiencing an issue with a Business Rule in ServiceNow. Here's the situation:I have a simple After Business Rule that triggers when the state of a record changes to "Reviewed".The Business Rule is supposed to display a message usi...
Mapping catalog item variables to RITM and sc task -short description and description
Time Limited Roles (Elevated Access) Active Directory - ServiceNow integrationDear ServiceNow Community, The client I am working with has a requirement to establish a solution/configuration, whereby Users are given Elevated Access levels (in Active D...
while submitting survey triggered through UI action an error message pop up Leaving site - changes will not be saved .and after click on leave , survey is getting saved.Please help in removing this Pop us message
Hello community, I have one error in ATF. Scenario: When I create a Normal change request from a Project task(Using Click on the UI action step) that time change is created but the following error is populating. I have done All client errors in Igno...
create inbound action triggers an incident every time there's an email alert from example@gmail.com or testing@gmail.com to 'dev@gmail.com'. Please advise and thank you
Hello everyone,I have created a flow to force certain users to enter a new password and generate a temporary one to send to their email. The problem is that I cannot embed the generated password in the body of the email (for which I have used a varia...
Hi All,We have one requirement to send the notification to "Assigned to" if the incident is not updated for more than 6 hrs since the time it is assigned to him.Can you help me to resolve this?I have tried scheduled job and also Flow designer but not...
Hello there, At this time, I am currently and successfully able to parse out name value pairs from inbound emails by way of the Parse Email Flow Action . Also, I am able to successfully apply those values to an existing catalog item on text fields, ...
Can we get the ServiceNow PDI back once its active?
I am creating an incident by navigating to the module "Report a new incident" in Physical Security Incident Management Application using ATF tool , I have a field 'persons involved' which is a variable set. Which category of test step should be use...
Hi Team, I have requirements announcement should visible only particular company, I written can view user Criteria logic, perfectly working for end users, but admins user criteria is not Appling & showing the announcement in portal Note: My announce...
