Hi Experts, I need to create an Auto-save functionality in the incident form. I read many posts regarding this, but I didn't understand. It would be great if anyone could navigate me to the correct post or give me any insights on this! When someone o...
Hi All, Im trying to run this report but I see the following message showing: I have already share this report with a group I am in but this doesnt fix the issue.
Can the plugins that are already installed can be domain-separable or not?Can we maintain the set of plugins only for a particular domain (i.e ITSM for domain A and CSM for domain B) if yes the process would be helpful
We have created a two new SLA for RFQ tasks. In which one is 4hours and other is 48 hours. We need to attach the 48 hours SLA to the task when the 4 hours SLA is breached. Instead the two SLA is getting attached to the tasks at the same time. Could ...
Script tracer is handy when it comes to debugging synchronous server-side scripts.What is there are changes happening due to glideajax or scheduled jobs or script actions etc? In this case script tracer not script debugger can help. Any solution in t...
Below is my script which is not giving expected O/P. var gr = new GlideAggregate('incident');gr.groupBy('priority');gr.query();var count = 0;while(gr.next()){ gs.info(gr.priority); count = count + 1; gs.info('Count is ' + count);}
I'm not sure why my scripts in the assignment rule are not working.The above script is not assigning Hardware to the Category field on the incident. Any idea why?
Hi all, I have an array of asset tags, and I want to check in the cmdb_ci_server table to see if they are there. I want to make it so that the function returns false if even one of the values in the array is not in the cmbd_ci_server. I know I cou...
I have two table i have common keys As Cloud in both the table but they are not primary key. How can i combine them. Is there any other way to combine to combine them.
hi, I created customize brnading for the virtual agent.I need to display that VA to service portal ,how can it possible please guide me.
We have a scenario where all HR case/RITM variables are saved in the description. The problem is that MRVS variables are show the same as normal variables. (Hopefuly the list shows you what I mean.)Var1: ValueVar2: ValueMRVSVar1: Value[0]MRVSVar2: Va...
Hello Experts, I need to build a ui action on custom application table, the expected functionality is when a user clicks on that ui action, a confirm box should be displayed and once clicked on ‘OK’, a duplicate record should be created with all fiel...
Hi everyone,I’m working on a ServiceNow catalog item and need help implementing dynamic filtering for two list collector variables. The goal is to ensure that users selected in one list collector do not appear in the other. The Scenario:I have two li...
When using new SNC.AssessmentCreation()).createAssessments, how do you associate the newly created survey with a task record? For example, an incident, change request, etc, like happens when you use the trigger. I can associate it with a record if y...
Hello, smart folks. What am I doing wrong here, please? ... I created a notification which looks like this: The associated Email script looks like this: When I use the "Preview Notification" button, and supply the record number of an HR Benefits Cas...
