Resolved! ServicePortal Help !!
can anyone tell me the list of Service Portal API's that we can utilise,
Forum Posts
Resolved! ServiceNow AWS
Hello , Some incidents have blank descriptions when they are created from AWS to ServiceNow. Do you know if ServiceNow logs anything in order to view the payload? Or is everything from AWS's end? If anyone has encountered a similar problem, it could ...
ITSM Mobile Agent - Logout and login doesn't create new Push Notifications Installation
Hello, I encounter this problem where I need to reinstall the app inorder for my device to be re-regsiter to Push Notification Installations token so I can have new Push Notifications created triggered for me. What could be the cause of it?
Not able to find UI Page of "Request risk assessment"
Hello Community, My requirement is to Rename the Assessor type choices. Can you please help me in this? Thanks in advance.
Resolved! Theme Customization in Domain-Separated Environment
domain-separated environment and using the theme builder to customize themes for each domain. When I apply the theme to one domain, it works fine. But when I apply it to another domain, the changes go back to the default Polaris view. Has anyone expe...
Attaching a file (mhtml) to an incident File type not permitted or mime type does not match the file
Hi, Can you someone help me? Before I was able to attach a mhtml file to an incident record and now I am encountering an error."File type not permitted or mime type does not match the file content" glide.attachment.extensions = No valueglide.security...
Resolved! AWS (AWS Support) to ServiceNow
Hi,While Incident is getting created from AWS to ServiceNow, for some Incidents descriptions comes blank. Do you know if there is any logging that happens within ServiceNow to see the payload? or it is all from AWS end? Anybody has seen a similar iss...
Resolved! Hide subcategory option depending on role and group
Hi,I have a requirement to show a subcategory from an incident form depending on the role and group membership. This is working on SOW but not on native view, UI Type is on ALL. Can you please advise what needs to be done? Thank you.
ACL blocked by before query Business Rule
Hello, I created read ACL for stakeholder role to be able to see requested item and catalog task for specific category. I used the Access Analyzer to see why stakeholder can't see the records and got 2 Business Rule causing the issue on requested ite...
Resolved! Catalog Item Requirement
Hello,I trying to populate the fields below when a business app is selected. It is working but bringing back value instead of Display Value. AND I am trying to bring back user cost center and populate Any assistance is appreciated. Field: Data Cla...
Resolved! Questions about GlideappWizardIntercept(path).get()
Hi everybody, I'm trying to learn more about GlideappWizardIntercept, and where i can find any information about it in my instance. The instance says that there isn't any definition for GlideappWizardIntercept. I have a UI action that creates a new ...
Restrict users from creating reports in Classic UI
Hi All, We have created the ACL to restrict users from creating reports in Classic UI. But we have to allow them to create a report in Platform Analytics Workspace. Is there any way, we can create anything which is applicable to restrict in Classic U...
Paste & run SQL query in list
Hi guys, I have the cmdb_ci_service table loaded in list view, and I have this simple SQL query: sys_class_name=cmdb_ci_service_business^ORsys_class_name=cmdb_ci_service^ORsys_class_name=cmdb_ci_service_technical^operational_status=1 I want to paste ...
Create Flow designer for custom table
I want to create new flow designer for custom table. The condition is if approval requested without action for 7 days. The record will be rejected. I am facing the issue on dot walking condition from approval table. The triggers are not working. What...