I have created an script include to get approver sys_id and I'm getting too.below is the BRvar approvers = new csmCategoryApproval().getCategory(current.variables.category_cost);gs.info("approvers);if (approvers.length > 0) { var gr = new Glid...
How to delete the work notes comments in incident record.
On the Service Portal when submitting a Request an alert appears to contact the admin. Meanwhile, this appears in the logRoot cause of JavaScriptException: com.glide.rest.service.custom.errors.ScriptableServiceErrorJavaScript evaluation error on:(fun...
Help me guys i cant see the system definition, i want to go on the business rules
Does anybody know if the NowLearning site has any API endpoints that we can use? The use case here would be to surface some relevant Now Learning courses for our users and track their progress through them, from within our instance directly. I know...
I need a specific pdf document to be attached physically to the email notification when it's sent out. It shouldn't be a link to the pdf but it should be a physical file where the users can access the pdf without Servicenow access. How can it be achi...
Hello everyone,I am currently working on a ServiceNow plugin, and I’ve encountered a few questions related to managing multiple versions (such as 2.x and 3.x) and handling bug fixes for older versions after newer ones have been released. I would appr...
Here in the pic the sequence is In progress, closed, on hold and New. But I want the sequence as New, In progress, closed and on hold.Could you please help in this.
Hi, I cannot login to the walkup portal error message below. How can i solve this error, I logged in with the 'Walkup User', included with the Walk-up plugin and I still get the error message below. Roles added as show below Cannot remove or add a ...
I am trying to import data in alm_hardware table. but after transferring data the model component field is showing empty. i have mapped source field and target field correctly still facing issue. In excel I have many choices for model component and i...
I am trying to update date time field in the project management task table. When I check the view xml of that record, date is showing as expected but when I see in the record value is coming different. I think issue towards the timezone but I am not ...
I've created database view connecting interaction_related_record and interaction table . It works fine for me but when other user entering this view he can filter out records with empty number but records that are left are showing no value which is n...
Hello, I'm trying to understand how business days work using the 8 - 5 weekdays excluding holidays schedule. I'm not getting the expected output from a simple test background script. var startDate = new GlideDateTime('2023-07-03 20:00:00'); // 9 bu...
Context : Pattern based service maps have a "Send for review" button, which triggers a review task and process though which application owners review the map and add their comments. But for tag based maps this "Send for review" option is not availabl...
