Resolved! Is there a way to Assign an assessment to a group of users?
Is there a way to Assign an assessment to a group of people instead of an individual?
Forum Posts
Resolved! Troubleshooting ACL Issues with Reports Filtered by Record Producer Variables
Hi everyone, I've created a new dashboard, and one of the reports includes a group-by based on a record producer variable. The grouping is determined by the value of this variable, and while the report works as expected, users are unable to view it. ...
Show/hide Incident Choices for different company users and a Group
Hi, I have a requirement to create new categories and subcategories on Incident Table. Now the ask is to show the categories and subcategories only to users who belongs to a different company (different email id) and ServiceDesk group.Can we show/hid...
Integration hub import data from excel and transform target fields before inserting
I am trying to load data from excel to servicenow table using integration hub imports. Before inserting the data to target table , I have to set few extra fields for which mappings were not there. I am using beforeRun script to set the values before ...
Resolved! Displaying Tables on the UI Builder from a JSON response
Hello, I have a JSON response from an API call that I want to display in a table format using the ServiceNow UI Builder. Is there any way to iterate through my data set and display a table? It seems like the Simple List and other table type component...
How to calculate encrypted field length? And restrict inputs??
While I am importing data from one table to another table. I have a encrypted field in first table. If In case that field consist any other values other than 0- 9 and It's lengthy's less than ten hour greater than ten I should not insert this record ...
Workflow is generating more than one sc task - help?
Hey All, I hope all is well. I'm trying to troubleshoot this workflow that I didn't build. It is generating multiple tasks randomly. It should only generate one. I read that loops can cause this issue. I removed the loop and I'm still having issues....
SOW - customize the incident record view tabs
Hello Everyone, Where can we go to add or remove tabs on the highlighted portion below in the Service operations workspace incident record view? I'm planning to add the Task SLA, Affected CIs, Impacted Service/CIs, and Child incidents same as shown ...
How to add Work item sort order based on Expiring SLA?
Is there any way to add a work item sort order in queue which says I want the case to be sorted descending order for SLAs (with ones with expiring SLAs jumping to the top) Is there any way to do that? #advanced_work_assignment#work_item_sort_order#CS...
Where can I modify the columns of the table shown in this pop up?
Hi everyone! I can't find where I can modify the columns of the table that is displayed in this pop up that appears when I select the Add button in Enterprise Asset Workspace. Any idea where I can do this? Thanks.
OAuth with authorization_code approach fails everytime
Hi folks I've bumped into walls for 2 days straight trying to figure this out, and I'm out of clues! Been trying to integrate an app with service now rest api using OAuth. Most guides and tutorials (as well as forum questions) use the username+passwo...
Playbook instruction activity visualizes sys_flow_data fields in the card (Vancouver release)
Dear Colleagues, i will appreciated your help about the following topic: for a playbook instructional activity during its visualization in the playbook card the sys_flow_data fields are visible (which is not the case at my personal PDI, same release)...
Performance Analytics Planning Tools
With the potential to have a lot of parts and parameters, I was wondering if there are any tools available that would assist in building and planning PA reports? Or are there any plans to include tools to copy an entire PA build? It would be nice to...
Strip the App Code out of the string in Flow Designer
Hi, I have a requirement where i have to strip the App Code out of the string in Flow Designer. In the picture I have to show for the Short Description as DTTS Request for SUMAN PALISETTY (MFT). Kindly help. RegardsSuman P.
Resolved! How to build a validation regrex for a field on the incident form
I built a custom string field on the incident form for a callers number so when a request from the record producer is submitted it will map back to the INC form. The field is for a caller return number so i will need to restrict the format. How can i...