Hi All, I am writing a fix script to update records on the m2m table. Since its m2m relationship one record has multiple records linked to it(just like sys_user_has_role table).So, Whenever i am updating something it is updating the same record multi...
What java framework used in ServiceNow?
I updated my container from three to four columns, and added a fourth stylized text to display @item.value.message. The data is there in the data source, but the value does not appear. In fact I don't think the column is appearing. If I change it to ...
I have a requirement to limit the types of users that dashboards can be shared with in my instance. I have tried configuring ACLs on pa_dashboard and have also tried configuring specific roles on each individual dashboard. However, when I start typin...
Hi I am trying to edit 2 UI policies and their actionsI have two UI policies which relate to the question 'Do you have a M365 Copilot License'1 UI policy is for yes1 UI policy is for noBoth have different variables.I have included a select box 'If ye...
Hello,I'm trying to get the selected filter value (Goal Name) on a Platform Analytics dashboard to use it in a query on the sn_gf_goal table so that I can display the HTML Description field for the goal in the Dynamic Content block. I can display the...
For our notifications, we specify a custom (non-servicenow) email address in the 'From' field. Ex: no-reply@ourdomain.com However, we found that if the notification is sent to a GMAIL address, it is marked as sent, but it is never received by the g...
It looks like this is not an option for forms on the service portal. What alternative is there for easily hiding/showing blocks of variables without just having to keep track of setting visibility for each and every control on the form?
Hi Everyone, I'm continuing my saga in trying to implement the Service Portal catalog in my scoped application's custom Now Experience Workspace. It has been a long journey, and is cataloged here. https://community.servicenow.com/community?id=communi...
HI, I am trying to call out an email client template through Ui action button in major incident form. But there are two email client templates on that table, how to show the specific template when Ui action button is clicked. thanks, abhi
I'm very confused with this as it worked correctly in DEV. I imported 100+ records via CSV through an Import Set. All the records processed correctly in DEV and all data was there, however once I repeated in PROD the short description and descriptio...
Hi, I'm trying to use SNOW's Rest API to upload attachments to Incidents. curl --location --request POST 'https://[...].service-now.com/now/attachment/file?table_name=incident&table_sys_id=[...]&file_name=[...]' \ --header 'Accept: application/json' ...
I'm not able to see the originated event and notification on triggered email. It is visible for one email and not visible for another email triggered.I've checked the configure layout, it is same for both the email. How can I fix this, and check whic...
Hello allHow does one go about enabling search on a custom attribute added to the sc_cat_item table?I have a custom attribute u_lob_head, String and I have specified an index. However, when I executea GET using the REST API explorer in the formhttps:...