In the "sn_customerservice_case" table, the Case record features a Related List for Child Cases. The goal is to ensure that when users click the "New" button on the Child Cases related list, the following fields from the Parent Case will be copied ov...
Hi All , Need some help , i need to create ACL List edit to restrict list view of "cab agenda items" .We have OOB related list called"cab agenda items" so when the user click on "Open in new window" in the related list and the record opens in a ne...
Hi I am trying to stop form submission in onsubmit client script . I am using GlideAjax .If I can't use getXMLWait() as it doesn't work in Portal.I cant use g_scratchpad as it doesn't work in Native UI.If I take a variable and make it true/false base...
I am trying to stop submission of a form if there are no recs in the related list. i have an on submit client script with ajax call. the ajax call returns the correct value, but the submission is not halted. the form closes and we go back to the list...
I have a UI Action that redirects to a Catalog Item and passes a variable (with the help of a Catalog Client Script)This works fine.How can I get this UI Action to open the Catalog Item in a New Window?Currently, it opens the Catalog Item in the same...
When knowledge article links are sent to users during Teams chat sessions via the Conversational integration with Teams app, the link opens up the knowledge article in the out of the box service portal 'SP'.How can I update this to be opened in a dif...
Hello everyone ,We integrated Servicenow with MS Teams , by authorizing the notify connector , but when i try to make a conference call an error appears that states "Error MessageNotify is not properly configured. Please contact your system administr...
Can anyone help me locate the login customization for customer support login page, below screen capture on the highlighted header login action button I wanted to change the URL but not sure, where to look.
I have a requirement to add "Edit Article" UI action on the knowledge feedback Task table.I am able to add the "Edit Article" button but the script is not working. Thank you
Hello,I need to exclude HR groups to this query please assist.Thanks,ChadAdd exclusion of HR Groups Type is Human Resources and Parent is not HRSD.typeNOT LIKE7a5370019f22120047a2d126c42e705c^parent!=904c25b01b00525c62cb2139b04bcb34 TogroupsExclusion...
Hello Community Experts, Need your expertise help here please. We have a code in Script include where it takes Mid SErver name and checks if this is validated or not. This is all working okay.Now the situation is we have created a MidServer Cluster -...
I have a record producer(target u_xb_business) which parse the values in a 2 column excel to a MRVS. The number of rows can be any.On submit,I need this to be populated in1) our custom table u_xb_business2) Since there can be 100+ rows , Is it possi...
Hi, I need to restrict a group of accounts to use only the GET API for specific tables. the first approach i was thinking is to use security acl per table per account, but this will be a hassle to maintain. is their a way to do this different w...
We have a requirement for updating the data displayed in the Now Mobile app's Requested Item approval task. Currently when a user has an approval task for Catalog item there are 3 UI actions available, though it is not the same as available in the po...
When Work Order is closed it updates a case record and there is a comment on Case record which flows back to work order and it re-opens the work order. Whenever there is additional comment in work order then it re-opens it.How to prevent this? What'...
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