Rest Api Outbound IP Addresses
Anyone know what IP addresses ServiceNow uses for outbound rest api? I need to provide vendor I am connecting to the ip range so they can white list those ServiceNow addresses.
Forum Posts
Resolved! Custom View is not listed when trying to change the view for user with Role - Admin
Hi All,I have created a custom view over table - Approvals with Name - "Task_Approvals". When I attempt to change the view for System Administrator, the custom view - "Task Approvals" is visible in the Context Menu under "View" option.But when I tr...
count the number of catalog tasks in a request
I have read through all of this post How to count the number of task assigned to a request number ? and the original request was for a count of the number of requested items; I am trying to figure out the proper code for a count of the number of ca...
how to call client script into server side using script includes-------plse code plse
Plse provide code ....servide side & client side script
Find Duplicate Records Using Script
I have a requuirement to find out dupliacate records in cmdb_ci table.There are combination of unique fields using which I need to find out duplicate.Unique fields which is to be checked are-:serial number,asset tag,category.Actually I have one scri...
reference list collector dot walking
Hi Guys I am trying to dot walk from a list collector reference field. The requirement is, that the user can select multiple locations, and then the city, state and county pre populateIs this possible without coding, or do you guys have any suggest...
Resolved! Restrict from updating field values
1.On an incident form if a check box(u_major_incident) is checked and user is not a member of a specific group(Major incident), restrict from updating urgency and impact field and a 'reopen' button(ui action) and popup a message' Attempts to adjust I...
Setting the requested_for and opened_by through cart script
This is my code for creating the request, but i am having issues inserting the requested_for and opened_byany help would be great, everything else works perfect.Thanks,var catItem = new GlideRecord("sc_cat_item"); catItem.addQuery("name", "=", "Win...
Resolved! GlideRecord on Record Producer Script
Hi All,I'm trying to create a GlideRecord which looks for a unique value in a table to retrieve the Category, Subcategory and Assignment Group on our Incident form via the Service Portal.I've created the below in the record producer script:more_detai...
ACL on Security Incident table(sn_si_incident)
I tried creating acl with read operation , added customised role .The User can see the list of records in a list view but when the user opens any record, no field shows up on the form but only the buttons.I have added the role to OOB ACL as well for ...
Resolved! How to set Problem Priority based on Incident Priority (in Business Rule)
Hello everyone.We have a business rule that creates a problem record automatically when a major incident record is resolved. Currently the business rule looks something like this:var prob = new GlideRecord("problem");prob.u_mi_reference = current.sys...
Resolved! Problem with an If condition in a workflow.
Hi Experts!I have an Issue with an If condition in a workflow.Here the scenario:When all the Catalog Task are closed with the 'Close Complete' state, the workflow has to follow the 'Yes' path, and when all the Catalog Task are closed by a different s...
How to get Query String in Client scripts
How to get QueryString values in clients script. I am looking for a way to write code to work for Service Portal and also native service now
Resolved! Anyone notice current.isNewRecord() no longer works?
Anyone notice current.isNewRecord() no longer works? I have tested this using the below run as a background script in several instances including in a developer instance. The instances where running Helsinki Patch 5 and Istanbul Patch 1 and also ...
Hide Report "Header" Section
Hi All,Reporting question coming.Here is a standard report included with service now. Just a random example. Would it be possible to remove the red box from view and only display what is surrounded by blue? I would like to remove the option to change...
