Hi,I have a requirement to check a field from a table and then insert/delete a record to the same table. I am trying to achieve it via business rules, in that case i run the business rule in table x andthen do i need to glide the table x to insert ne...
As 'Cancel Change' is a UI Actions and it is not Client so we cannot use g_form.setMandatory function in UI Action. I tried to do it using Script include with 'Client Callable' but still I guess I can't use Glide Form functions in Script Include. I T...
Hello,Using Helsinki. On my incident table I have two related lists pointing to incident_task. I have created a view which I want to use for one related list and the other one should use the default view.How can I define a different view for the rela...
Hi,when creating an OAuth Provider it says:Redirect URL: OAuth callback endpoint. Leave it empty for auto-generation.Which is fine for the instance it was created on, it gets populated and works.But after making the app available to other instances t...
I would like to know the use of sys_user_token table in Service Now.
HELP Please I'm just going through some items that were done by a 3rd party developer while I was away from the office. I've never worked with something like this so I'm looking for some help. It doesn't work at all like any of our other workflows/ ...
Hi,is there a way to make Tags mandatory?would like to force user to select at least 1 tag before closure/Daniel
I need to create a Service Portal page, which will have two widgets, one with a couple of links and the other widget needs to display the page according to the link clicked on the first widget.The links would be direct service now URL. I am sure ther...
Hello,I would like to change the system level format of my dates to: yyyy-MMM-dd . BUT, when I do I break an integration script at my Company. (I'm exporting a report out of Service-now and then parsing out a date field) I need one specific table in ...
SN supported data formats for import are csv, excel and xml. However, I have a use case where I have to import data from .dat files with specific delimiters (obtained from an external system) into SN. Has anyone come across such a use case before? If...
in System Definition > Tables and Columns i find all tables right? but how do i know how many tables are in the system? and which one the roles are in?
I am having an issue that I can't figure out. I have about 20 choice fields that has 6 Choice each. Pass, Fail, Blocked, Incomplete, In Progress and No Run. When creating this field I set the following:1. Choice type - Drop-down without none2. Defaul...
In the SNOW wiki it says that "journal_list fields do not allow or store input; they merely display the contents of other Journal fields upon which the journal_list field is dependent. If a journal_list field is dependent on more than one Journal fie...
I have a created a custom activity of type run script , and calling a Rest Message post functionvar sm = new sn_ws.RESTMessageV2("ABC","post");var url= "https://<instance name>/api/<namespace>/"+workflow.getUniqueValue();And passing this as request b...
what is the diffrence between metrics and SLA with an example.
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