hi! How can I make a decision what a task assignment group will be, depending on the options selected by user in a list collector? I need to do a check if any of the specific values was selected and then based on that create a task assigned to diffe...
Can anyone help me how can we update the group manager of a group in sys_user_group table for multiple.records using script
I see the configuration item available in table but it doesn't show up in configuration item field on change form. In reference qualifier I see this:javascript: ['incident', 'problem'].indexOf(current.sys_class_name + '') == -1? '' : 'operation...
Hi All, I have written notification email script which is not working. Can any one help me where i did mistake? In logs i am getting value but in template.print these values are blank, please help me //workflow run script var catman =current.variab...
Hello Community, I have 18 user preference record that needs to be deleted. I'm concerned & not sure if it will cause any issue in performance or might be any other issue. Can someone pls help with the suggestions? Thanks,Ankita Kolhe
Hi All, I'm trying to create a report on Incident table with type as Column by adding the below conditions, the report is not showing in order even sort is applied.Conditions: Type: columnGroup by - none; trend by-created per weekCreated at or after...
Hi,My requirement is to show all requested items and catalog task and one more table count in workspace.So I created single score visualization and it works but I want to open once clicked .I tried using linktodestination but I can't see the simpleLi...
Hi, I am working on "on-call scheduling" in servicenow, but having few queries.. if anyone can help?1. I need to add one technician name belongs to 'abc' group for one week (7th to 14th August -24*7 shift), then there will be another technician needs...
On workplace services portal we have Top right Header Reservation, there is one option in it My reservation. I have made some reservation and its populating. Even i have cancelled some of the event as well. But When i am choosing View type - Cancelle...
I need basic Understanding of Rapid 7 Integration with service now as what sort of data will get populated in CMDB table from Rapid 7 tool and How is the view of this data in respective table.
Hi All, Our network team manages Subnets in the Solarwinds and Service Graph connector for Solarwinds is not bringing the IP subnet details. We want to know if there is any other way we could bring the details into our cmdb. Has anyone implemented t...
Hi , Can someone help how to achieve to restrict .msg files getting added or attached to HR cases
I have a custom UI link. On click of a video link will open in the next tab.Is there any OOB step in ATF to check the element on the newly opened tab?
We have a client requirement where we have few cost related reports. Below are the requirements:1. When the data in the cost report value is shown in millions 'M', the number of decimals of the value to be restricted to 2. And when the cost report va...
I have a client requirement that when the user opens the ServiceNow instance, instead of the default user authentication login page, it should open a custom login authentication page where the user provides a government ID and clicks the submit butto...