Resolved! Service Catalog - Variable Set
If I have created variable set and which is running on 5 catalog and want to change the field name without affecting other catalog?
Forum Posts
How to create a new search result display configuration
I have been asked to add Priority 1 incidents to the Related SearchI looked it up and found that these results come fromWhen I go to the "New record" for Search Result Display Configuration, everything is greyed out. It doesn't say anything about bei...
Javascript error in browser console
Hello, I have two Catalog Client scripts that are onChange for my record producer. When I go to portal it says "There is a JavaScript error in browser console." Here is my first client script: function onChange(control, oldValue, newValue, isLoading)...
Resolved! Make Proposal screen to make Standard Request template readonly
Hi, I need help on how to make the proposal screen readonly (change request values) and remove the 'X' delete buttons. We want users to be able to propose a template but not be able to edit it as they will be making it from a selected Change request ...
How to restrict product model records based on selection particular account in CSM portal in SNOW
Hi Community, I have created new case form in CSM Portal and we have fields like Accounts and product (taken reference as Product model table) we need to restrict Product based on selection of each particular account (means if we select one particula...
Virtual agent add collapsible topic blocks
I am working on virtual agent. I want to add multiple topic blocks under a topic in collapsible format. How can we achieve that?
Resolved! Translate a message
Hello,any idea how to translate this message in custome language (greek)? At the beginning of the upload it is 0% and immediately changes to 100%.I have tried almost everything but nothing.
Integration of changes in service now to run in jenkins pipelines
Hi all, I need to integrate the changes in the service now to run in the pipelines I have in Jenkins.
Change in Position of Page Property in App Engine.
Hello All,Over an app engine studio, I created 2 blow Admin & Incident by I want to change the position of these block to the extreme left. (I want Admin & Incident text over the yellow highlighted area)Snipping Attached. Thank You.
How to restart the "Flow" from specific step again?
Hi All,How to restart the "Flow" from a specific step again?For example, I have a flow that contains 20 steps, and the "Ask for approval" step is 10, If I cancel the approval, I want to generate one Task and I want to restart the flow again from the ...
Clone Preserve - rows per page, Columns on List, sort of Fields...
How to preserve rows per page, Columns on List, sort of Fields during a clone, so that my settings on Target Instance be the same after the clone, like they were before?is it done by preserve Theme or do i need a preserve for the tables like User Pre...
Dashboard Automatically Refresh
Hi all, I have a question about dashboards in SNOW. How can we set it up so the dashboard refreshes every 5/10 minutes? For example; if we have a dashboard which displays the current number of Incidents/Requests, how do we ensure this is automaticall...
Resolved! Populate the custom date/time field in EST/EDT
Hello Everyone, In my change form, I have created custom planned start date (EST) and planned end date (EST) fields under Planned start and Planned end Date fields, now the requirement is whenever any user selects planned start and end date in their ...
How to find out tickets that were put on hold multiple times ?
How to find out tickets that were put on hold multiple times ? Either via reporting or through metrics definition
Question regarding ShoppingHub (UI Builder)
Hello everyone, In ShoppingHub there is a string in Client script: api.emit('SH_FILTERS_UPDATED', clonedSelectedFilters);I think it doesn't work in correct way, so I would like to check behaviour and change it. I found an event SH_FILTERS_UPDATED wit...
