(function isAllowed() { var gr = new GlideRecord('sys_user'); gr.addQuery('sys_id', 'sysparm_user'); gr.addQuery('active', 'true'); gr.addQuery('sso_source', gs.getProperty('*SOME PROPERTY*')); gr.query(); if (gr.hasNext()) { ...
Hello, My co-workers are getting the following error when Fulfilling Requested Items: "Cannot set the Run-As field to an admin user as a non-admin user". I am not sure how to correct this issue. This is the business rule that is causing the error me...
Please see my application (function overrideView(view, is_list) { if (gs.getUser().hasRole("x_1316384_register.tickets_user")) answer = "User"; // set the new view to answer if (gs.getUser().hasRole("x_1316384_register.tickets...
Hi Community, I have a requirement to add a user criteria for employees that have certain parameters in their job titles to restrict certain catalogue items to only those members of staff. As this is a field on the user table itself and not another r...
Is it possible to have a filter in a report to check e.g. all the requests created by users belonging to a certain group?
we have a order guide in which we start receiving this error"Unique Key violation detected by database ((conn=667111) Duplicate entry 'd6afc13187dcce10dabf4269cebb353d' for key 'PRIMARY')"" At the beginning of the troubleshot we thought this could ...
Hi ,Just wondering if its ok to increase the Max Length of Condition field in the UI Action?Regards
Hi experts,How can disable/ hide / remove 'i' button beside reference fields. This info button is showing sensitive data to all the users. TIA
We Need to configure a group service accounts and we need those accounts to be worked in only cmdb_ci/asset table assign to field. And these accounts should not visible in any other cases like.. incident "caller, opened by" field and Request Item "r...
I am attempting to use an xml of a local update set to move a subflow from our prod to dev instance. I created a copy of the subflow and captured it in an update set. Then I exported the xml and attempted to import the subflow xml into our dev inst...
We have a Business Rule on our sn_customerservice_change_request table. From a Change Request that has already been created, if a MAINT task is created (Related List) from the Change Request, it will take values from the Change Request and add them t...
Hi All,We have a requirement to allow a user "test" to be able to only "write" to a staging table . (This user is web access only).The user should not be able to read,create,delete to the table.I created a role added the role to user and added acl ...
Had a question come up that I’m hoping someone could help provide some insight on around Standard Changes in the Change Management module – we noticed the out of the box examples are primarily hardware/network related, but is anyone using this for St...
Hello Everyone, We are using Test Management 2.0 module. And was wondering if there is a way to do a line break with in the 'Test Steps', I did try '<br>' tag but that did not work. Is there any other way? Thanks,Ben.
Hello All, I have a requirement where on a case, if an Incident is created from that case, I need to keep various fields from case and incident synced when either the case is updated or the incident is updated. For example when a case changes to a ...
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