So for my virtual agent project we started making our changes in the global application. But as we have progressed we wanted to switch over to a scoped application. We have already done quite a bit of work like custom topics, NLU updates, custom user...
This is for Utah release (I have an all config version in Washington DC that works fine).I have tried the following four waysvar user = gs.getUser();answer = user.isMemberOf('IhaveTriedGroupSysID&GroupNameHere'); answer = gs.getUser().isMemberOf('Iha...
Hi, How to restrict catalog form to only particular groups using advanced script in user criteria condition is like group contains developers? Thanks
HiIn script "event.state = "stop_processing"; is not working help me(function runAction( /*GlideRecord*/ current, /*GlideRecord*/ event, /*EmailWrapper*/ email, /*ScopedEmailLogger*/ logger, /*EmailClassifier*/ classifier) { var status = new glob...
Hello Everyone, Im looking to change our workflow approval approval conditions from a percetage approval to an static approval count from the members. Im new to javascript and i wanted some feed back on how we can modify our current approval script l...
Hi Guys The basics of what i am trying to do i simply show a custom Message when a user clicks on the Attachment paperclip icon. I'm guessing this would be done via a UI Action, but I don't know how to access or call the Attachment button. I've trie...
Hi all, I work for an MSP and trying to configure B2C SSO but finding very little out there on setting that up with ServiceNow. Tried a few different things but had no luck and got the following errors - If anyone has had any experience setting up B2...
Explanation of question:(Stop selected items from being selectable)Initial list displayed to user. Note: Row content is unique.1st rowApplered2nd rowBananayellow3rd rowOrangeorangeA User selects a row. Example 1st Row (Apple).If the user adds another...
My name is Beede and I am new to the ServiceNow platform. I have been getting IT certifications in order to enter the IT field as someone with non-IT background. I was able to get my Kubernetes administrator and AWS sysops certificates in the last ye...
Hello all, When I am trying to search any catalog item or knowledge article search result is getting displayed but AI search navigation tabs are blocked and the show search results count is showing as (0) on the portal. Observed the count is coming f...
Hi i have a requirement , There is an intgration done with an application, where i need to get the Error message and will have to concat the error message with the description field of a catalog item.
Hello, We have a requirement to display a message containing a URL on the Walk-up page in addition to the welcome message. The welcome message is displaying correctly. I have created a custom field in the table with the message that I want to display...
In ServiceNow, I want to connect virtual agent to a website to extract some information.For example, let's say the customer wants to know about the requirements of loan that exists on a website so if customer types "What are the requirements of loan"...
Hello,The use case occurs when submitting a standard change request, where the user is required to attach a consent file for processing. It is possible to achieve the same functionality as when the paper clip icon is selected in incident, triggering ...
I am trying to move the ATF Tests from my DEV to TST environment using the update sets, and everything worked fine as expected. I can see all my tests, suites and all related records moved to TST. Now, trying to move these update sets from TST to STG...
| User | Count |
|---|---|
| 101 | |
| 65 | |
| 19 | |
| 19 | |
| 18 |
