When I click on the UI action button on the form , it will generate the csv file of the current record and attach into the current record and will send a mail to the specific caller with attachment added. Now the issue is how can we customize t...
Hi everyone,I would need to remove the default all entry of the choice interactive filter. I have read a few posts and apparently it is not possible. Do you confirm this? As an alternative I have used the examples to create a custom interactive filte...
Hi I have a requirement like from service portal it should re-direct to the workspace. How can I achieve it.Thanks in advance.
Hi,I have a requirement where my website uses sso and id like to pass the user details to SNOW virtual agent so that it can personalise and address the specific user, just like how it currently behaves in the servicenow service portal, where it knows...
HiI have created a custom workspace with the help of app engine studio. Here in the record page of workspace I have hided the attachments and it is showing the extra gap as shown in the screenshotin the details tab it is showing to do task form and ...
I have a field on incident form named "follow up" this is a date and time field. I am creating on schedule job to perform the required action. which will run every morning 7 am.. As per the requirement if current date is greater then the date entered...
Hi, I’m integrating servicenow virtual agent in my website via the iframe method https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/administer/virtual-agent/task/create-va-standalone-client.html , I’ve configured some proactive ...
Hi Community, I have a requirement where when a agent adds a text which is a URL in to additional comments it should be appeared as a hyperlink. Currently whatever is added in to the additional comments appear as a text. How to make a text in to hype...
Hi,I am trying to setup Microsoft OneDrive spoke for integration of Policy Management with O365. Can anyone help me to know if setting up bi-directional webhook is a mandatory step for the connection?Link to the document I am referring for connection...
I would like to recommend Documents, Videos and content to work with Ui Builder Script and Data resources for a large construction project in Ui builder.
I have a scheduled job with a Script Include that gets only the Unique Approvers. So if there are 4 approvals pending for an approver I am returning their email just once.This works fine.The problem I have is I need to send each individual their own ...
Hello Experts, I am looking to help optimize the script. I need to remove a record an old record from a table. When a CI is moved from one assignment group to another a new record is created in the following table 'cmdb_group_contains_ci'. We are im...
I am trying to fetch all the asset and contract records from the sys_audit table for a report.but it seems to work for only two tables ex: audit and asset or audit and contract (could fetch asset or contracts only and not both of them)I need help con...
I am creating a flow that performs an API call to a 3rd party service on change of state on an SIR incident. The Flow has a trigger defined for Update on Close Code, Close Reason, and State in the sn_si_incident table. This flow seems to work except ...
If you are trying to link a parent incident under the child Incident, the child incidents should be re-parented to the Incident you are on.Example: If you are going to add INC2 as child Incident of INC1, but INC2 has 2 child Incidents (INC3 & INC4). ...
