We had an issue the other day. We have a scoped application, and it was requested to make a very minor change to the workflow used by it. So I updated the workflow and then published the Scoped Appplication update. When I went to install the updat...
Hello All, There is a widget 'WSD Search' which has 2 views 'Card view' and 'Schedule View'. So from 'Schedule View', I want to remove the 'Add' buttons as shown below. But the problem is that I cannot find the exact configuration from where this bu...
Hi @all, I have an action Add/Remove on my "WSD Search" Widget which calls the Macro "wsd-schedule-view".I want to show the Add/Remove Buttons to only users having "sn_wsd_rsv.selectRooms" Role. So I have added below Highlighted code(in Red) to Macro...
I have a requirement to create knowledge articles in languages other than English. As per the document: 'https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/knowledge-management/task/enable-language-for-knowledge-base.htm...
Hi, Any pointers on what data does the following tables contain. 1.sys_history_line2.sys_history_set3.sys_audit I understand all these table tracks the changes performed in the instance. However, exact purpose of above tables would be more useful. Th...
I want to enlarge the avatar icon big more in Service PortalHow can i achieve this? Thanks
Hi All, We have requirement from our 3rd party to provide a Webhook end point so that once a case is generated, updated and deleted at 3rd party end , they will notify us via events. Thus they are asking us endpoints , please guide us how we can gene...
I want to omit the 'New' button under the change tasks tab of a change request if the state of the change request is "Review." I am using the code below but it seems to be not working: Any ideas or suggestions?
Use Case:I have a UI Action and I want to hide/show it based on a field form value.ORHow to rename UI Action in client script? How to do this? Thanks.
Hi All,How to get the value of an ui macro in client script?We have an UI macro in a record producer, based upon the ui macro value I need to restrict form submission. I tried using g_form.getValue('ui_macro'), it didn't give me value. Is there any o...
Hi, I have a requirement as, there is a list collector variable(back end :request_access)on a catalog item, this has to be stored in runscript using scratchpad in workflow, the stored value has to use in catalog task to set cmdb_ci field based on fol...
Hi Folks,Is there a way to share the dashboard to a set of Groups? Thanks in advance for the support.
I have a pivot table report as shown above in a dashboard. Is there a way to change the length and breadth of the pivot table without changing the Dashboard tile? There seems to be way too much white space outside the table.
I'd like to create a pivot table with the row value as the state of the ticket and the column should be count i.e. count of each state. Hence, the pivot table report should have two columns one showing the state and the second one showing the count o...
Hi Community, I want to know about the LifeCycle events in HRSD.
