We are creating a public-facing portal that we do not want users to have to have an account to view anything on. We have been able to get the main portal page and links working, but we cannot get search to work. We have confirmed that the knowledge...
we implemented principal class class need to displayed on ci field on incident table . but principal class shows even retried class . so how to restrict retried class while using principal class as reference qualifier on CI field on incident
Instead of using gsftSubmit(null, g_form.getFormElement(), 'action_name'); I am using g_list.action('[sys_id of the UI action]', 'action_name'); but it is not working for me any suggestion, how I can do? after line 18 I am calling server script, if b...
I'm attempting to create Windows and Linux servers (in the cmdb_ci_win_server and cmdb_ci_linux_server tables) from a Scoped App using the Scoped API sn_cmdb.IdentificationEngine.createOrUpdateCI(). Initial this was working well, but I'm running int...
Hello All, There are some articles that we need to move to a different knowledge base (custom base) but when we go into the article the knowledge base field is greyed out, I checked read only checkbox is inactive and this behavior is only applicable ...
Hi, we receive an error in some cases in a subflow that handles out New Hire Candidates. The error we receive is the following " Failed to iterate on data stream: com.glide.transform.transformer.exceptions.InvalidStructureException: JsonStreamParser...
Hello all, I have generated a report using the script which gets add to the Attachment [sys_attachment] table. Using this sys_id, I'm able to attach the file as HREF in email notification. By having the URL it requires authentication, if not logged...
What is 'Add Desired State' UI action on Dictionary? What does it do? Also I clicked on it by mistake. i am not sure what all happened. That button is also missing now. How to revert?
I've created the following code for my UI Action, which includes my GlideModal and a function: When a user clicks the Confirm button, it should run the generateorContinueAssessment(). However, when I click the 'Confirm' button the following is happ...
Hi , I am new to Document intelligence and try to configure the use cases by extracting the document in document task tab. But when it processes throwing error message "Failed to process this task". What may be the reason for this error message?
Hi all, I am creating a email template for the MIM communication plans and wish to auto populate some of the content of the mail.. so far I have I have number, when incident started and person its assigned too... But I want to extra the Duration tim...
I have an onLoad client script that looks like... (onchange of remit_to variable) function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return; } g_scratchpad.holder = newValue;} I can't alert g_scratchpad.h...
Hello, I have a customer where we have built a custom workspace for their application. We use the "ref_ac_order_by" attribute to sort the results, however this does not work for a list field. This means that list fields can't present the different op...
Hello, Can someone please help me on how I can find the updates (vancouver vs washington) also new features regarding Washington release . I'm particularly looking for the update I should know as a developer. Thanks,
Is there any possibility to create two number maintenance auto numbering for a single table or form. I created one number maintenance like DNC-00001, I want this create one more like D-0001. If not possible with number main any other suggestions or ...