ServiceNow to PowerApps integration
Hi, I just would like to know if anyone has tried a ServiceNow to PowerApps integration? I just need some basis and guidance on this.HTTP request or REST API perhaps?Thanks in advance.
Forum Posts
ServiceNow Logging
Who hasn’t clicked on the System Log links in ServiceNow with the hope of quickly finding an error message from a failed process… Only to be greeted with a list of several million entries that has taken minutes to return. What if you had to find the ...
How to copy submitted Request item in Service Portal?
As the attached image below, I would like to copy Request items by clicking on UI Action button.After clicking on it, all the variable values should be auto-populated into newly created(but not submitted) form of Request item in Service Portal.After ...
Assignment group autopopulate based on service field in Service Portal
Hi All, I have a field in the record producers " Create incident" Application name which is reference filed of business Service . As per the selection of the CI / Application name whenever the incident form is submitted from the Service portal t...
Resolved! Using setWorkflow(false) doesn't stop Flow Designer flows from executing?
I'll admit, I didn't yet prove that absolutely nothing else was executing to make this happen, but I strongly suspect that using setWorkflow(false) before a gliderecord update (did this in a fix script) did not prevent a flow designer flow from execu...
List edit on list widget on a dot-walked field
Hi, I have a list type widget which shows records from a table. I also added a dot-walked choice field (from a related table) to this widget. If I want to update the dot-walked choice field, I got the 'Security prevents writing to this field' warning...
Invalid 'from' address - Workround script
Hi. We have the issue described in the KB article below whereby an email (from a Voicemail number) is triggering the 'invalid address' filter. It appears that I need to create the business rule script detailed in this article. When email headers cont...
update 'sprint' field values of 'rm_story' table.
How to move the completed story to old sprint which got inserted in current sprint by mistake in 'rm_story' table ?
Resolved! MID Server Powershell script file hangs when executing PSCP command
I have the following line in a MID Server Powershell script file: D:\putty\pscp.exe -v -i D:\keys\private_key.ppk D:\temp\*.txt $scp_destination When the script is executed by the MID server, it hangs when it gets to the above line. Any idea why? Any...
Resolved! Time-based welcome greeting condition having syntax issues
Hi, We have a use case where the business requirement is to display a greeting on the service portal homepage that changes based on local time, and always displays the logged-in user's name. So far we have the widget's server script configured as suc...
Resolved! Clear activity log for existing Task record
Hello Experts,I am looking out for a fix script/Server script to delete the Activity log for an existing task record.This is required as these tasks will be updated for multiple values (sequentially via flow) and will create activity log for that rec...
Capture CSAT response as button click on email (one click experience)
Hi, We have a requirement to capture customer satisfaction feedback via email by having 3 smiley buttons on email body like (Satisfied, Neutral, Unsatisfied). Once the ServiceDesk resolves an incident, a survey instance record gets created in "asmt_a...
What do Act, Recommend and discuss mean in health scans?
I have seen some health scan findings and they have status set as Act , Discuss , Recommend what are the priorities of these states? When is that we can ignore finding as the result is based on our business requirements?
Resolved! Remove Inactive users from wherever they are referenced in ServiceNow
Hi Folks, What is the best way to get the inactive user replaced with their manager wherever they are referenced in ServiceNow.Few sample fields: caller/Requested for, Assigned to, Watchlist, Report sharing, Run As in scheduled Job, Owned by, Group M...
Attachment button is not visible in workspace Compliance case
Hi,The attachment button is not visible in workspace after cloning the landing page in Compliance case management.Out of the box page is looking like this; After create a new variant of the landing page; As I mentioned the page is I have created new...
