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Request your Approval for RITM

Hi All,1)Currently we are using default template for "request approval" for RITM's.2)Is it possible that selected variables on any  cat loge request  should visible on the RITM approval request.Example: 1) if  cat loge item " A" has  a 5 variables , ...

Dashboard related issue in Production

Hi all, I need a solution for a PRODUCTION(prod) instance related issue. Could you please help.We have recently done a deployment to prod recently and while performing testing , we found that on a tab of a dashboard, instead of 6 reports, only 2 are ...

Resolved! if condition js

Hi therethe below script keeps evaluating to FRUNIX output, even if value is 'pwdlmos01' in the unix_server_name fieldunix_server_name is a text field. ThanksLevino    function onSubmit() { //Type appropriate comment here, and begin script below ...

levino by Giga Guru
  • 728 Views
  • 1 replies
  • 1 helpfuls

Before Business Rule

I have 3 fields (reference to the cmdb_ci_service table). Field 1 is the parent of field 2. The second is the parent of the third.  (field 2 parent of the field 3)I need a business rule that gives an error if:- all fields are empty- if only the first...

B_pppppp by Tera Contributor
  • 856 Views
  • 3 replies
  • 0 helpfuls