Resolved! How to send email notification on daily basis one time
Hi All, Need to send the oncall schedule rota to customer RequirementI need to send the below Notification on daily basis at 3:30 AM Notification Created
Forum Posts
Resolved! Enable Audit on Scoped Application but not all the fields
I want to enable Audit on a Scoped app table of mine, so I went to the collection type field of the table and marked the audit as true. However, now it is recording the audit for every field under this table. I want the audit to be enabled for specif...
Redirection to the custom url only for email notification and virtual agent
Hi,Can anyone help on the below;* How to redirect the email notifications to the custom url.* How to redirect to the portal while clicking the link in virtual agent.I tried enabling the 'is Instance url' in custom url but the requirement here is only...
Resolved! Is it possible to force the retrive of all the completed updates sets again?
Hello everyone, Here's the scenario: I have a ServiceNow instance for QAS, from which I pull all the completed update sets from another DEV instance by pressing the "Retrieve Completed Update Sets" button in the "Remote Instance" form. The issue I'm ...
UI Action button transferring
Hey, So I want to create an UI Action (a button) called "Transfer to Help2" on an incident form. This is in ServiceNow. On an incident form we have a field called incident_type, so it can either be Help1 or Help2 as an incident type. And both of the...
Want Run Schedule Jobs in Sequence one after other job
Hi All, I had a requirement to run schedule job one after another in the Sequence. i had 6 schedule jobs as now. i want run in sequence see below logic how i need. please let me how i can achieve this. Once Schedule job A run completes then Schedul...
Not allowed to update cross-scope system property - but only sometimes..?
Hi,I have a strange problem. I'm trying to set the value of a system property that's in a different scoped application. To make matters more complicated, I'm actually executing a script include when someone clicks on a UI action on a form in my appli...
Attachment are losing the extension when name contains dots
Hello all, I'm having a problem with the attachments losing their extension. This happens when there are dots in the file name (e.g. "TEST ATACHMENT 02.2024.pdf") Initialy it looks fine: But as soon as you refresh the file already lost the extensi...
Display referenced records after 3 letters client script doesn't work
Hi,I have a client request to display referenced records on a reference field but only after a user types 3 letters. Can this be achieved? When I try to make this issue work with client script the value is being registered as chosen only after I pick...
Showing error message "An error has occured" when i load the case form in portal
Hi all, I am facing an issue in the ESC portal. There are couple of record producers which will create case in custom scope. Now, if I create a case in the portal and search with the case number in the global search it returns the case and I am able ...
Resolved! how to populate the worknotes of change task without using current.update in the business rule
I have written a BR on change task table to update the worknotes when incident created . its updating the worknotes only when I use current.update(). as current.update is not used in BR so I removed and try to give like this but the worknotes of ct...
Limiting choices for state field in Mobile APP
I need to limit the choices for state field when assigning tasks in mobile app.I have tried with mobile UI policy and also created client scripts on load and change (using remove options) but could not made it to work.Could you please help to find o...
Variables are not cleared when changing to NONE in look Up
Hi All,We created a new custom table. Where the variables are called from that that table. The variable to display the values/options is "Lookup select box" type. Using this, lookup, I'm displaying the other variables. But if I click on "None" the ol...
Illegal Access to private script include / illegal access to package_private script include
I am facing this issue, FinErpUtils is a OOTB read only script include. How to fix this issue. Thank You.
Resolved! How to override http method content through rest message script?
Hi Community, Below is the http method where default content is set. However when I'm invoking this http method from script & passing dynamic entity Name, the results are showing as per the values set in the content, not as per the dynamic values pa...
