HR case state is closed complete the attachment icon should not be visible in the Portal
Hi Team,When the HR case state is "closed complete' the attachment icon should not be visible in the Portal.
Forum Posts
Resolved! Maintaining Favorites Question
Vancouver Patch 5 We added an application menu named Work Queues. This menu lists each assignment group. Clicking on an assignment group displays a list of open tasks for that assignment group. For example, one of the assignment groups is Help Desk....
Question on Report
Hello everyone, I have a report on database view table(sn_hr_core_case_workforce_task_sla_db_view) created between two table (n_hr_core_case_workforce_admin and task_sla). There is field on report "Business elapsed time" . On report it is showing fin...
Bussiness rule and client script
Hi Team ,If I select on hold reaon as Awaiting UAT and then the UAT status and UAT failure reason these two fields are getting pop up and then after filling values in UAT status and UAT failure reason want to change the on hold reason to 'Awaiting 3r...
Resolved! How to automatically refresh a list in SOW every 5min
Is there any way to automatically refresh a list in SOW every 5min ? instead of clicking the refresh button the system will refresh the list automatically every 5min in Service Operation Workspace?
How to highlight a variable on click of ui action in incident form.
Hi Team,Good Day! I have one requirement. I have one ui action re-open. when i click on the the additional comments in notes section should be highlighted or flashed. Like when we click on resolve, both resolved by and resolved w...
Adding of Widgets to Dashboards
Hi, There are several categories of widgets in dashboards. Can understand the Reports, Content block, etc. What is the Favorite widget category and where is it configured? How do you add more items into the Favorite widget category? Is there some do...
I am trying to create a new change form it is showing an error for every updating the ticket.
Hi, I am trying to create a new change form it is showing an error for every updating the ticket.Can you please help on this how to solve this error. It will be helpful. Thanks in Advance!
Why do label for a field automatically changed for child tables and remained same for parent table ?
I have created a checkbox field named "DMZ" in a class cmdb_ci_server (parent class), this field got extended to child classes correctly as "DMZ" name only . All of these updates were captured in an update set in dev instance. When i moved the update...
Resolved! Metric Definition - How to add OR condition in this script?
Hello ServiceNow, I have below Metric Defintion script that creates a Metric Instance for incidents opened where user's title is IS SERVICE SPT SRVC DESK TSR 1. This is working as intended however I need to include other titles e.g IS SERVICE SPT SRV...
want to know username and password for my instance
Hi,I have registered on developer.servicenow.com. Created my own instance. But now I am not able to log in to my personal developer instance. Please help me in this.
Group By and show matching is not working on one table
I if search with group by on table it is not working and also show matching is not working
adding approvals to my requests widget
Afternoon all, I am in the process of adding in approvals to the "my requests" widget as an additional tab, but it is not pulling through the approval record (there is one) screenshot with error below Any thoughts on this? Jack
Upload with encrypt / Upload with out encrypt
Hi All, when I try to order any SR. Before that when i try to attach any image after selecting the image that will be asking as per the below mention and attached document.1)upload without encrypting2)upload and encrypt please let me know for where i...
Resolved! Get Date/Time from form and convert to milliseconds in Catalog Client Script
HELP! I've tried everything I can think of.All I want to do is to extract two date/time values from my catalog item form and show them in milliseconds.Nothing seems to work. Here the last Catalog Client Script I tried: function onChange(control, oldV...
