Show record based on Audience
Hi,I have a field Audience referring to Audience over Portal Content table. I wat to show the records based on Audience. How to achive? if a user belongs to that audience he can see it.
Forum Posts
I have written a Catalog ui policy in Record producer
Hi Community, I have written these catalog Ui policies in record producer for visible and mandatory of choice variables, these ui policies work in ESC Portal portal form but doesn't work in incident form even though we check the option "Applies the T...
In checks table the form view record is not found but in list view record is present
After clone the OOTB checks are visible on the list view but when opening the record its showing record not found.we tried exporting the XMLs of the records but same record not found error comes might be because of protection policy is read only, any...
Filter out the options from choice list
Hi All, Requirement: Create a catalog form for booking a seat in office. Seat No: Choice Field1- booked2- booked3- available4- available5- available If requester select seat no. booked seats should not be visible.Only list of available seats should b...
Resolved! Data of Dot walked field on form is showing as empty , although I can see data on the source
I am displaying a dot walked field (type :duration ) on the form and the data is being shown empty , although I can see data on the Source.
AI Search - Domain Separated?
Hello everyone,I am new to AI Search and I would like to clarify something before proceeding further. I would like to know whether AI search is Domain Separated or not. According to the SNOW documentation, AI search is not domain separated, but AI Se...
Storing Password in Plaintext
The customer is running into some friction with their Cybersecurity folks over passwords. They have an onboarding flow and use a password generator action (which they have added a plain text output to) for grabbing the password out of. They pass the ...
Resolved! Record Producer
I have a record producer for creating an enhancement. Its tied to an order guide. There are 2 variable on the order guide and if you say yes to Is this enhancement part of a PMO initiative? If you say yes , you are required to complete Planview pro...
Dashboard Static Block Issue
I have a strange issue that popped up. We have a departmental shared dashboard that everyone uses. One of the higher ups shows different content in some of the areas, such as a content block where we update names of individuals. When updating the das...
Direct on login a customer service agent to csm/fsm workspace
Hi All, For a customer service agent, I would like to on login directly send them to the csm/fsm configurable workspace, instead of to navpage.do. How could I do that? Kind Regards, Luke
Using oauth2 in Recordless RESTMessageV2- POST
I'm trying to connect to third party API via business rule. The third party endpoint URL and oauth details work perfectly fine when used in an outbound REST message and I see a 'Authorization=Bearer xxx' in the request (xxx being the token). Getting...
Best way to update attributes for sys_user references across the platform
Hoping someone has come across this and can come up with a suggestion: Use Case:We are deploying a new instance of ServiceNow and would like to apply the same attributes to all fields that reference sys_user regardless of where the tables extend from...
Teams Virtual Agent Offline
Hi All - we've had our virtual agent running on Teams through the Servicenow for Microsoft Teams app for about 2 months now with no issue. Randomly after Friday, the bot is no longer responsive - attempting to use the search functionality shows that ...
Multi Row Variable set Add/Remove disabled on sc_task
I have a requirement, I have a catalog task in which there is a multi row variable set any user should not be able to add/remove the rows they can just edit the rows. I'm using the On submit script where I need to give the alert message on catalog ta...
Enable the ServiceNow Option to allow me to wait and export more than 10K records
Enable the ServiceNow Option to allow me to wait and export more than 10K records. I used to get an option earlier when I was trying to download more than 10K records from SNOW to either wait and Mail It. But now it does not ask me the same. Please ...
