Embed ServiceNOW form on external website
How do I embed the SNOW Portal form on external website?
Forum Posts
Create report option is missing when trying to create report.
Unable to create report as create report option is missing .
Device criteria for MFA Authentication
It is posible to configure an instance to avoid request a MFA Authentication if a user is logging in from now agent or now mobile application?Currently we have activated a role criteria, but end users would like to avoid this behavior for now mobile ...
Submit idea as an anonymous user
can I submit idea portal as anonymous user in servicenow? I want to know if user has submitted their idea can they be anonymus?and any idea how can we restrict creation of assessment on demand?Can anyone tell me how can achieve this? Thanks in advanc...
How to find the configuration for "Send Email" Button
Hi All, I want to add one alter message when they click on the "Send Email" button from the agent workspace,But I am not able to find where the button is cofigured,Please guide me where the button is configured so that I can add my alter over there
How to deactivate Eamil Notification having protection policy in Washington release
Hi,I have to deactivate(set Active as false) to 1 notification in Washington release. But I am facing issues(screenshot attached), stating - Item is read-only on its protection policy. Can anyone help how to deactivate it ? Thanks in Advance!
How to add link to RITM in Flow Designer send mail?
Hello, Is is possible to add a link to the RITM in flow designer send mail body area? Thanks
Request your Approval for RITM
Hi All,1)Currently we are using default template for "request approval" for RITM's.2)Is it possible that selected variables on any cat loge request should visible on the RITM approval request.Example: 1) if cat loge item " A" has a 5 variables , ...
Resolved! How to proceed with the acquisition of qualifications
Hi. I've taken exams related to CSM and CSA.I had to take a CAD exam in a hurry.I know how vouchers work. But I don't know what to start learning CAD.Please let me know if you have any information Thank you.
How to display the agent workspace in the global search drop down
Hi All, I have created one custom application with agent workspace, Now I want to include that agent workspace in the global search dropdown list.and also Is there any way to add the custom application scope other than global or tables from different...
Dashboard related issue in Production
Hi all, I need a solution for a PRODUCTION(prod) instance related issue. Could you please help.We have recently done a deployment to prod recently and while performing testing , we found that on a tab of a dashboard, instead of 6 reports, only 2 are ...
How to create update set for ATF Test Suite
Hi,I have a ATF test suite already, I need to add this test suite to update set. Kindly help.RegardsSuman P.
Resolved! if condition js
Hi therethe below script keeps evaluating to FRUNIX output, even if value is 'pwdlmos01' in the unix_server_name fieldunix_server_name is a text field. ThanksLevino function onSubmit() { //Type appropriate comment here, and begin script below ...
Transform map always shows an update in the target table even if there is absolutely no change in data in the next uploads
Hi All, We are observing that our DEV instance is always showing an update when a transform map is runs even if there are absolutely no changes in excel data. We have some external users that we are uploading via excel through a transform map to t...
How to get closed incidents and closed RITMs of last three months through below Scripted REST API
Anyone having idea regarding this will be helpful (function process( /RESTAPIRequest/ request, /RESTAPIResponse/ response) {var respbody = {};var TicketType = '';var reqbody = request.body;var reqdata = reqbody.data;var objt = JSON.stringify(reqdata)...
