Will it cause problems if I deploy a scoped application using Publish to Update Set... after I have already deployed using the Application Repository (Azure git)? I have taken over a scoped application from the previous developer. The application was...
Hello, I am using the out of the box widget "Data Table from Instance" on our portal to show a list of compliance controls from the "sn_compliance_control"-table, in the backend the list has a green dot on the status field, if the value is "Compliant...
Hi,I have written a logic in script include to check how many times a field of Case updated. For this I am querying sys_history_line table with case set id.The records are inserted in this table for case when case is created manually using case form....
Business Rule to Set RITM & Request State to Closed Incomplete when RITM Stage is Request Cancelled Hi ServiceNow Community colleagues, Please can I ask for your advice on the Business Rule I would need to configure the following: I would like to set...
Hi,I have an activity set with an advance condition. Once of the scenarios we have is that due to other activities in the flow, eventually this activity set will not be required.How can we skip this activity set as part of the advance condition proce...
Hello Gurus,I have a customed table, let's call it T7, a scheduled job script (for debug purposes, in the meanwhile, I'm using 'execute now' to run it) where I scripted a GlideRecord query on that table. The RowCount might return more then 1 row.I've...
Hey guys I am having an issue setting up OKTA sso in our test instance. This is working fine in prod and all the setting look the same in test other than the instance it points at in OKTA but when I test logging in it takes me into the OKTA app to se...
This is in regard to the JAMF and InTune Connectors.I've been asked to stop the creation of records in the IP Address ( cmdb_ci_ip_address ) table for these. Both use the new Robust Transform Engine functionality, which is new to me. My best guess...
I have SSO configured in ServiceNow instance (login widget, IDP, sys proeprties, field UUID) but for some reason, It is not redirecting and working as expected. Is there a checklist to know what are the debug options to fix issues regarding SSO Integ...
Hi All, I have a requirement to get the locations from the child incidents and then populate those under the related list named Affected Locations in parent incident.Do i need to replicate same behavior as Affected CI's which we have on change table?...
Evening, Has anyone managed to add an option onto the "my requests" lists on the portal? so as a user I can review my tickets and add my manager, as an example, to one for them to get updates as well
Hello, I am trying to prevent the race condition issue that we are running into because of the nature of application we have. System - We have a phone number management (inventory) application which is Queried by external system and our application ...
Hi, on the OOB notification that triggers when a requested item is rejected, it goes to Approver and not the Requested for. Is there is way that this can be updated to be sent to the requested for instead. I saw that a mailscript can be implemented b...
I am looking into adding a confirm() dialogue when the 'Approve' action is selected on an approval. My goal is to verify that the approver is aware of the costs that are associated with a specific item. Due to the inconsistency of price for the catal...
Hi, Is there a way to set the sys id returned from script include in the reference qualifier for a reference variable? I have a reference variable that refers to sys_user_group table. I'm calling a script include from the reference qualifier of this ...