Hi,When we click on "Propose a Major incident" button a pop up appears seeking worknotes and business justification. I need to add few more fields along with this two fields. Since its OOB, am not sure can we add additional field in the pop up or how...
Hi Team,I created a Custom Login page 'sp1' and I want to make this page as my default login page while entering into the ServiceNow URL. For example if we enter navpage.do or login.do it should redirect to the 'sp1' login page.Can you please help me...
Good day friendsI'm in a bit of a dilemma and quite confused. I am adding a level of approval in a workflow by copying an existing one that 100% works. On our Change form, we have a list for IT Approvers. I will state that the entire workflow if ex...
Hello developer , I need to understand how can I identify duplicate incident on short description field and can flag off the same incident. Please help me. Thank youMayur Patil
I've extended the sc_req_item table and created a custom table, along with catalog items and a custom workflow. Within this workflow, I've assigned catalog tasks for each state. However, when users try to work on these tasks, they encounter issues as...
I got a requirement that there is already a dashboard created with PA reports , they want to transfer all the reports on UI Builder. I want that when i click on any indicator on UI Builder, it should open with all the breakdowns applied.
Hey All I hope this is the right Forum for this question. I've run into several issues with stories in various instances.The latest issue I discovered is that email notifications are not sent out when changes are made to stories. I've created an Emai...
- On what basis is the Sys id generated by ServiceNow for each record ? Does it depend on instance, table or is random 32 bit ?- Can a record sys id on instance 1 ever be same as record sys id on instance 2 ?
Hi All, How do I change the service portal welcome message font color?
Generally we get notifications to member of assignment groups whenever new ticket is assigned to the group . How can we add distribution list to the assignment groups in ServiceNow .can anyone help with this
Hello all, I have a custom application, have requirement to interactive filter record based on a string field-> "Register Number" Now i have some interactive filter in the dashboard to filter category/location etc. However, even with these filter, w...
I have cloned the "SC ORDER STATUS" Widget because I need to add a custom button for every opened RITM. The button should not appear when the RITM's state is "closed complete". However, the condition to show the button in my HTML code doesn't seem to...
Hi, The Service Operations Workspace 'Home' should automatically get refreshed for every 20 seconds. It should happen periodically without clicking any button. How to achieve this? I'm new working with UI builder. Thanks,Sugand
Hi All, I have a query related to reports. If a user only have knowledge manager role, will it be able to share any reports to any user/group?. Also what all are the roles required to share reports to anyone in servicenow?
In the rm_release_scrum table there is a field called 'points' and it is a calculated and read only value.The value is derived from the story points in rm_story table.How this is calculated and what was the parameters considered in this calculation.D...