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Updating List Fields

I have two list fields that I would like to keep in sync.  Each time a user updates the "u_sod_tasks" field on the "u_security_profiles" table, I want the "u_security_profiles" field updated on the "u_sod_tasks" table.  I have played around with a fe...

Resolved! onSubmit catalog client script not submitting in Service Portal

Hello, I'm having issues with my onSubmit catalog client scripts. I creates 2 scripts that will check if urgency or impact is selected, it will stop the submit. After changing and trying to submit, it does nothing when i try to submit. Here is one of...

KB30 by Tera Expert
  • 961 Views
  • 11 replies
  • 0 helpfuls

Resolved! Instance security center and Security Center difference??

HiWe recently moved to Washington and I was curious if anyone could help me understand the difference in ServiceNow Security Center and Instance Security Center? I found the definitions below but not sure I understand the differences. In addition, no...

InstanceSecurityCenter100.png Security Center 86.png
Gemma4 by Mega Sage
  • 1424 Views
  • 1 replies
  • 4 helpfuls

Resolved! ServiceNow configuration "fail secure"

I am tasked to show the configuration of system components being configured to "fail secure" Where can i take a screen grab of this and where in the system navigator is this located In system settings  or something similar?

DevtoSME by Giga Guru
  • 422 Views
  • 3 replies
  • 0 helpfuls

Resolved! Universal request is not visible in Service operations Workspace

Hi, Installed the following plugin to see how universal request works. com.snc.universal_request However I don't see the Universal request when I go to List under Service Operations workspace. Is there a config setting that needs to be done to displa...

gnewuser by Tera Contributor
  • 966 Views
  • 6 replies
  • 2 helpfuls

DotWalk fields in personalize list

I need to pull Group's Line manager in slush-bucket in image.How can I achieve this?Also I would like to know this Group.Location fields are pulled here using dot.Walk as I am not able to see anything at the left side.Regards,Nikita Khavnekar

DotWalk fields.PNG
Nikita35 by Kilo Guru
  • 2700 Views
  • 3 replies
  • 3 helpfuls

Integrating Outlook Calendar within ServiceNow

Hi all!  I need to integrate Outlook Calendar within ServiceNow Catalog Item to display free meeting slots for bookings.I checked graph.microsoft API will be used for it. Need to know what the ways are to achieve this. Thanks in advance.

Resolved! Do SN notifications send to microsoft teams email address's?

Hi,  Anyone able to confirm if you are able to send to a onmicrosoft.com email address via a notification? Scenario: I have an incident notification where when someone adds a comment it will send an email to the assignment group of the ticket. The as...

Jacob23 by Mega Guru
  • 1356 Views
  • 5 replies
  • 3 helpfuls