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Resolved! Searching attachment in ServiceNow

Hello Community Members! We are seeking a way to programmatically search attachments (Excel type) in Change Request applications based on specific keywords. I’m wondering if this is possible. Any assistance in this matter would be greatly appreciated...

Alex Litvak by Tera Contributor
  • 652 Views
  • 1 replies
  • 1 helpfuls

Resolved! @Mention emails not captured in Activity logs

Hi, The OOB email notification - Activity Stream @Mention Email which runs in live_notification table triggers email but it is not captured in the relevant Target record activity log. I think it works as OOB since the notification runs on live_notifi...

Priyanka56 by Tera Expert
  • 2454 Views
  • 9 replies
  • 3 helpfuls

Make record inactive for a custom state option

Hi Community,we have state field on change_task table that holds some custom values other then OOb such as skipped, ignored, failed, when we choose any of the option and save the record the record is still in active state, how can I make the record i...

Community Alums by Community Alums  
  • 897 Views
  • 2 replies
  • 1 helpfuls