I'm new to learning ServiceNow, and I'm developing a mock PTO (Paid Time Off) application. I'm encountering difficulties in calculating the business days between two dates and checking for insufficient PTO balance. Below are my client script and scri...
Hi All how can i use Glide Aggregate rather than using .getRowCount() in my code? Thanks. var userGr = new GlideRecord("sys_user"); userGr.addEncodedQuery("active=true^u_country=4538b7111b121100763d91eebc0713f1"); userGr.query(); if(userGr.hasNext(...
Hi All,I have a requirement to create a cleanup job on 'sysapproval_approver' table so that it can clean the records pending for more than a year. I want to set the limit to 100 via system property and want to call that property in the script. I do n...
Hi All,Could anyone help me to find some sample projects on servicenow admin/developer to work on. I am new to servicenow application and recently completed my certification as system admin.
Hi Guys, I am looking for background script / fix script to remove more than 2k users who are wrongly assigned with a role ( which is not inherited ) under one of the group. I know ,removing user role, by going to each user record and move the role ...
Hi all, I created a flow as shown in below image . In create catalog task, I tried to set the field assignment group through scripting to get the group value from decision table but it was returning null for below code:: var UserCompany = fd_data._...
Hi there, when working with a scoped Script Include, I face the issue, that I cannot write into the document of the request.My Script Include is defined similar to this: var TestAjax = Class.create(); TestAjax.prototype = Object.extendsObject(globa...
Hi everyone, I am encountering an odd issue. In Flow Designer, I have a simple "Look Up Records" action. This should look up records on the sys_documentation table (where Table = sys_user and Language = English). I have created this flow in the Globa...
Wanted to add tooltip/description for each of choice values in dropdown variable for catalog item. How can we do that?
I tried every which way to show sys_created_by as a column on the sys_log list. To no avail.First, when I click on the gear for "Personalize List", I don't even see sys_created_by as an option: Ok, let me try to force feed it on the sys_ui_list reco...
Hey All, I have an email script that works properly when I run it via the background script, but when I preview it for the email notification, it isn't working. My email notification is running off the change_request table, but I'm using the sysapp...
Came across a few examples where out-of-box code may reference gs.include('ScriptInclude');But then what would be the difference (if any) in using gs.include('ScriptInclude'); versus var foo = new NewInclude(); I'm curious as to the differences and...
Hi all,We get request details from an external system using web service.These details include opened by and requested for.I am creating requests using the cart API.How do i set the requested for and opened by using these details?Here is the script th...
I am working on a sub-flow in our employee offboarding to change AD group owner (managedBy) to the offboarded employee's manager. The process works, but I am stuck on iterating properly through the array and ChatGPT has not been helpful. In my initi...
Hi. I would like to turn off MFA for the admin user in my vendor instance provided to me as part of inclusion in the TPP program. For the life of me I cannot figure out how to do this. I've gone to the user admin section and it says it's not acti...