load data from excel
Iam having the data of users in the excel sheet , The excel sheet consisting of user's name and managers and location of the users now i need to load data from excel to servicenow
Forum Posts
Inbound Email Action
Can we save emails send out of ServiceNow and the responses back to them, to Work notes or additional comments. We are trying to send initial email from ServiceNow within form using Email option and are planning to use Unique field in the subject. Ho...
Salesforce Spoke causes error when I just tried to call "Lookup All Accounts"
Hi,I am just trying to create and test a workflow of just having an action with Salesforce Spoke : Lookup All Accounts.But it causes an error as attached capture and the error is "Failed to iterate on data stream: com.glide.transform.transformer.exce...
Resolved! Creating an INC and INC Task using flow designer
Hi All, I'm creating a flow designer wherein the trigger is inbound email that will generate an INC record once it received the email. My question is how can I get the incident number to populate the incident number in incident task table as well as ...
Enter Logic for 2 or More Tickets Created
I can't seem to find how to enter logic or build criteria on groupings. I would like to view all the tickets or cases entered by users, only if they have entered 2 or more tickets that month. From there I would like to create a report and dashboards ...
How to make Bookmarklet to get incident data
I'm interested in Bookmarklet.I try getting incident data (Short_description and Description) using Bookmarklet but I cannot achieve that (maybe I have to use Table API). Does anyone have some answer to this question? Sharing scripting is very helpfu...
How to display the value from another custom table
Hello Team I have this custom table for the registration. The user will select technology course and this variable is reference type to another custom table is called courses. This custom table courses has course name, course overview and etc. When ...
How to install HR Application and Demo Data?
I have a task where it states Section 1: Verify HR Application and Demo Data Installedand have been trying to find out many possible ways to install it but cannot find any simple solution to install these plugins can anyone please provide the right i...
WorkLog @ user
1. Question one: In the work notes or Additional comments, when I @User.last name, the notifcation will only send an email when the users has ITIL role. Why does the system allow me to @User.lastname if they don't have itil? Question two: Example...
How to add or remove fields on Service Portal
We want to remove the two fields highlighted in red and replace them with different ones. Where on the widget can I do this?
Resolved! Prevent users from disabling their notifications?
How can we disable a user from going into their settings and turning off their notifications? (Gear icon -> Notifications -> Allow Notifications) Is it possible? I am aware that I could mark the emails as mandatory but that simply does not fit our b...
Resolved! which users are not in any one group and have a 'abcd' role, I have to create a report
which users are not in any one group and have a 'abcd' role, I have to create a report on those users so for this I have written script in script include and called in reports but Iam not getting proper result but through background scripts I got exp...
Resolved! Update comments with attachment added
Hi all,I want comments to be updated in requested item when an attachment is attached with the details like :Attachment added to $RITMNumber$. File name : $Filename$ by $Createdby$ at $created$I would prefer a insert Business rule. So when attachment...
Resolved! Show Month of Calendar in Report Widget on Portal
I am using a copy of the report widget to post a calendar report on our portal. Everything is great except it won't display the name of the month at the top:But when I run the report in the report module, it displays the month and year. How can I get...
Resolved! Update all records. Can you update a field to empty?
Hi All,I am trying to update a reference field to empty for all records.I tried filtering and update all on those records to make the reference field empty.
