Hi Team, I have created one widget which i'm mapping to standard ticket tab config.in that widget, i need to display the "current case number"in html link.like <p><a href="https://xyz.com(guid='',reference_number='<case_number>')" target="_blank">Pro...
Hi,Im trying to create UI Action Form button on the incident table in Service Operation Workspace that on click will redirect the user to desired url (e.g www.google.com). How can I achieve that?
Hi Everyone, We came across a question with respect to utilizing IRE with Vulnerability Response. Basically, as per my understanding, if the IRE (Identification and Reconciliation Engine) is active and CMDB CI Class model plugin is installed then Vul...
When I tried to move the local update set to the remote update set I got 'Could not find a record in sys_report for column report_id referenced in this update' error on the dashboard, how can I solve this?
I have created Single line text in service catalog, and I have table 'trusted domain whitelisting".Details as per below Single line Text variable (u_domain_name)table name = u_trusted_domain_whitelistingTable Column 1 = u_active (True/False)Table Col...
Hi, i have a requirement where if a catalog item has a variable called short description it should display this instead of the item name on the portal.i got it working partially , its only not displaying one 1 part: My other question is, the script i...
Hello, I have 3 client scripts (sys_script_client) with type as 'onLoad' for cmdb_ci-service_now table. Out of these 3, 1 is not getting executed intermittently meaning sometimes it executes but sometimes it does not. When I checked console (from De...
Is it possible to make a field mandatory and read only in the form ? If yes what is the use ?
I've got the following UI policy for a catalogue item that is used to update the value of a certain field when the conditions are met: The script of the UI Policy is: However, what I'm finding is that if I go onto my catalogue item and trigger the U...
I need for the linked RITM to be set to 'Pending' when any of the associated SCTasks are set to 'Pending' When none of the associated SCTasks are pending, the RITM needs to move back to 'Work in Progress' Can anyone help please? Thanks!
Can anyone help me @Ankur Bawiskar @Pradeep Sharma @Allen Andreas @hvrdhn88 in getting the ServiceNow Rest API Base URL's for following -As the 3rd party tool team is asking the information for integration the tool with ServiceNow. SNOW01: Get approv...
Need to add attachment in user profile page in service portal. Where the attachment should be displayed in users profile.
Hi,There are 2 field on INC form, 1 solution, 2. Resolution Notes(Mandatory)I am confused how to configure below scenario, If solution is empty and Resolution Notes is updated, I want to set solution = Resolution Notes.If solution is not empty and Re...
I have a product that I am writing that uses a before BR and then forwards current object to an SI. In that SI, I use GlideFilter.checkRecord(current, "stateVALCHANGES^EQ", true)The goal is to, if the field 'state' changes, do something.If the record...
