Resolved! how can you include the sys_id in a report
How can you include the sys_id in a report and how can you view the sys_id in a list view or on the actual records as a value in a field ?
Forum Posts
Resolved! Change OOTB VATopicsHelper Script Include to Show sc_req_item instead of sc_request.
Ive been racking my brain for a few days trying to understand where to change the sc_request variable to show the RITM instead of the REQ when the Virtual Agent lists out the Requests and Incidents. So far, Ive not been able to locate a single soluti...
UI Builder / Workspace / Native Form
Hi All, I'd like to ask, whether there's any option to write single client script in UI builder / Workspace that would also work on native form? For example I will write client script that will show field message on particular field but it will also ...
Can we create Approvals under Task table
Hi, Can we create approvals under task table? Scenario: There is a case table which is having task records generated once RP gets submitted.I wanted to create approvals under task record but not on case record. Thanks
Resolved! How to set reference field
Hello Experts,When ever High incident is inserted then I am trying to create communication plan and communication and communication channel automatically. I am using below below business rule script Everything is working as expected but only one fie...
Notify Employee Before 2 days of End Date in Catalog Item
Hi ServiceNow Community,I'm in need of some help with a Maintain Item. my requirement is : End Date is 10 march then send email 2 days before[8 March] to Employee Name Thanks,Pratiksha
Resolved! Download attachment button in workspace
Hi,I have a button in workspace. I want to download the attachment on it after clicking button. For platform view it is working but in workspace not. Plz help. Also I want to add the attachment sys_id . here i manually adding that.function onClick(g_...
Report generation for plugins
Hi All, I am working on an report generation of customized Plugins that are installed in instance.Below are the reports that I need to generate:Total Plugins installedPlugins installed but not updatedPlugins installed and updatedOwner of each pluginP...
Resolved! How to edit content on knowledge article expiry warning notification
Hi All,I am unable to find the first two lines in attached notification in the mail script km_article_expiry_warning and i need to edit the content based on my requirement. Please assist. Thanks in advance.
How to GlideRecord a Table along with giving Pagination details and Orderby values as Queryparams.
I need to Query a Table Using Gliderecord functionality, along with giving pagination details.while querying, I need it to be sorted by a choice field's Label (the choice field which resides within the table). I have tried orderBy(), sortBy(), choose...
Unable to select the catalog item in the Flow Action
I am creating a Flow and using the Action - "Submit Catalog Item Request". In the "Catalog Item" field, I do not see an Active catalog item. I do see others, but a few of them are missing. What is the Reference Qualifier used here?
Service Graph Connector for GCP
Hi,As we have installed multiple integrations, we are creating a user for each integration and using that in "Run as" user.Other SGCs working fine with "snc_internal" role. But "Service Graph Connector for GCP" throws error. Data source "SG-GCP Orga...
How to call email script into email layout
Hi I have created a email layout and one email script .I want to call the email script on the email layout image Email layout code :<p></p><p></p><table class="center" border="0" style="border: none; width: 73.5843%; height: 30%;"><tbody><tr style="h...
Flow Designer: Individual custom action works standalone, but not in Flow
Hi all,I got a funny issue and need some input. I created a REST API custom action in Flow Designer to fetch the Associated Site Groups from Sharepoint online. I got the spoke set up, the application setup working, can get tokens and do REST calls fr...
Resolved! Integration of ServiceNow with Microsoft Teams using Flow designer
Hi Team, I am new in Integration, i want to integrate servicenow with Teams by using flow designer. How many possible ways that we can achieve this. Thanks