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Modal action add selected

I have this modal, is a default action, but i need to change the action "Add Selected" script to update the selected records.that is my action  THAT IS THE CODE FROM BulkAddIncidents Class var BulkAddIncidents = Class.create();BulkAddIncidents.protot...

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Resolved! Create Different Task Titles from One Catalog Item

Is there a way to create different Catalog Task Titles based on the variables that are selected when the user is filling out the Catalog Form?  For example, if there was a Time Off Catalog Form with options for 'PTO' and 'Unpaid Time Off' could I hav...

Ability to filter out tickets with a certain tag

Hi All, Is there anyway when filtering tickets that you can filter out tickets with a certain tag? When in the filter when you select tags you only have the option to select 'has'.  On the column there is also no option to filter in or out? Thanks Sa...

Sam Ogden by Tera Guru
  • 4619 Views
  • 12 replies
  • 2 helpfuls

Resolved! Inbound email action

Hi ,I sent mail to <instance_name>@servicenowdeveloper.com, it is not received in email log in instance. 

armanoj by Mega Sage
  • 632 Views
  • 2 replies
  • 1 helpfuls

Emails going to spam

Hello Folks, Hope you all are doing well, We have inbound action to be trigger, but for few of the specific type of users identified with a SPAM score that was high enough to get them moved to the Junk folder and not be processed so the emails state ...

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Report Query?

I am trying to run a report where I would like to see the following interaction data: ChatsInbound CallsOutbound Calls I can run a simple report to gather all calls and chats using the following filter: State: CompletedOpened: Yesterdaystype:  chat o...

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In desktop, Instance is showing in Mobile View by default

Instance is showing in Mobile View by default even though I'm using desktop/laptop. For all users whom are using this instance it is showing like that. How to change the view to Desktop-view again?I tried adding ?sysparm_device=desktop in url and it ...

Bhavani3 by Tera Contributor
  • 496 Views
  • 1 replies
  • 0 helpfuls