Scenario: I am creating an action for payload for integration purpose. In the scripting part i am defining field structure including non mandatory fields as well.Issue: I dont want to pass 'null' keyword in payload request if field doesn't have any v...
Hi SNow community,Can we add more state optiones on the story table(rm_story)? Is there any inconvenient?Thanks in forwards,Leo
Hi,How to setup "portal" as the home page for Now Mobile app.When Now Mobile app is opened the first page it should show is portal page.
Hello All,I have created an UI Page which opens in a new tab once clicked on UI Action button. And this page contains a reference field whose reference icon not visible.Please find the attached screenshots and guide me so that i can see all the recor...
Hi Community, I am trying to populate the manager field on catalog form after form is submitted or let's say I am submitting request via REST API call but manager field should be populated when RITM is created. I can populate field OnLoad, OnChange b...
Hi,Can some one write me the code of a business rule which needs to fetch the Variable set on catalog item ?Basically , I need to auto populate OR add variable set to Catalog Item when the category is software and another field is set to true.I am ...
var gr = new GlideRecord('u_capex_requests'); gr.get('sys_id', current.document_id);template.print(gr.u_requestor_name);tried this in mail script to get requestor name in email body, but it is not happening. Please suggest some alternatives to get re...
Hi, I wanted to change the Virtualization of Agile Development Dashboard(Sprint Tracking) for Stories table into Gantt Chart View or any other simpler view than this. How to achieve this in service now.Like below is the screenshot in which for e.g. I...
I have requirement where i need to create a variable called ''revision'' as type 'checkbox'. under that i need show 4 options as checkbox, where user is able to select multiple options.
Hey all, I have a question. Imagine that there is a flow set up with an approver. After approver approves the flow, there is a task generated. Now, what if the approver wants to add an additional approver to the flow manually from the backend via th...
Hi All, How can I close the RITM when all the catalog task are changes to closed using business rule ThanksSurbhi
in screenshot Highlighted is URI_REFWhich will display current record display value as a linkIf we are clicking on it it will open that incident.Now it will open using old URL[https://abc]Now I want that to be for new URL [https://XYZ]
Hi all, We have scheduled job which runs every 30 seconds and fetches POST API call records which have state as 'Error' for reprocessing them again. (We have custom table where we store POST API call whose status is not 200, we reprocess those reques...
Hi All,As part of one of our order guides, we would like to include a catalog item that will be hidden from the user. This catalog item is something that we need to run some automated process, but we don't want to expose it to the user who submit the...