Hi, I have a requirement on currency conversion in USD , we will enter amount in variable "Amount in LEC" (single line text) and will select currency(AUD ,EUR etc as mentioned below) so, user will add amount like 1000,200.50 etc and fx currency then ...
hi all, Looking for functionality that will allow me to measure assignment group lifespan per incident ticket or amount of time taken before the incident ticket is assigned to another work groupReport will be needed to determine amount of time spen...
I am trying to run a powershell script on MID server for transferring a file from MID to an external server using flow and action. I am using script step to insert cmd on ecc queue for MID server and am not using the powershell step since I do not wa...
Is there a way to create read ACL on Project tables for a particular group ABC without giving the group any role so that they have can view projects from dashboard and application module.
how to set referenced field value in a server side scripte.g.a table withe a reference field which refers the M_user master.current.<reference field> = gs.getUser();is it right?
Hello All,We have recently done Teams Virtual Agent Integrations. We want this should only be visible for Desktop Users not for Mobile users. Is there a way we can restrict it. Thanks.
How do we convert Ansible Integration from Basic Auth to OAuth ?
I have created a system property that stores sys id. comma separated I have requirement to exclude these in gliderecord .the script is not working Script :var listOfVariables = gs.getProperty('variables_exclude'); var variablesArray =...
Hi All,I'm struggling to add 3 months to an existing date field. The following code below should look up the user and add 3 months to their eligibility date.DELSetEligibilityOnAssignment();function DELSetEligibilityOnAssignment() { var gr = new Gli...
Hi All, How to achieve this ?Popup an alert and make work notes mandatory when reassignment count is greater than 3 on the incident form. I have tried with ui policy but it is not properly working. Please assist.
Proposed Method for Modifying OOTB Script IncludesI have a method that I plan to use for modifying OOTB script includes. I'm looking for feedback on the method. What do you see as the upsides or downsides of this approach? Sometimes we need to modify...
Hello I have been working on a ITAM project and observed that while creating a new Software License asset, all the model categories are available in the 'Model category' reference field but only a handful model categories are available when creating ...
Hi, I'm processing a bunch of old emails and I want to add the body as a comment to case record. I do not want to trigger BRs or update some fields since some of these cases might be closed. I have these two calls before the update call.rec.setWorkfl...
Trying to set up a BR on the user table that cycles through a few fields to check if they changed in order to call an event. As a test, I set up the array with 3 values. Sample Before BR below:---------------------------------------------------------...