Hi all, I've been trying to script a metric definition for just over 8 hours now, but for the life of me cannot get it working as intended. Is anyone that's more experienced able to help me out, please?Requirement: When a change request is started ou...
Hello team, How to change the sub-state value in case form when agent replies through email. Thanks,Krishna.
Hello All I have a business rule/script running that automatically past this external comment when I remove the cmdb_ci attached to a task "Server xxxx removed". I'm trying to identify which script is doing this but I didn't find it. Do you know an e...
String Field - Exp Date : - 2023-03-22T17:49:57:0000000ZDate/Time Field - Expiry Date : 12-21-2023 11:15:55 AMWe have requirement about we need to convert above Exp date string format to Date/Time please see the above example.in the 24Hrs Format. Ple...
Hi Team, Three types of event logs, transaction logs, and system logs by sending them to a file and attaching them by email.And need to attach these three types of files in a single zip file when attaching files to an email in the script of a job.so,...
Hello all,We have defined different Knowledge Bases with workflow "Knowledge - Approval Publish". Each knowledge base has an owner and several managers. After an Articel is published for each owner and for the managers an approval record is created i...
Hi All, I am getting below best practice error. I used "Packages.java.lang.String(bytesInFile)" in BR script. Best Practice Warning: brni_BPE10482 Checks for direct calls to Java packagesSteps to resolve issue: It is recommended to run the Package ...
Hi, How can I create a Time Zone field in cmdb_ci for any class type. What should be its field type and how to provide time zone choices, etc.My requirement is to create a time zone field. Please refer to attached screenshot. Thanks,Intakhab
does anyone have the script or code for the servicenow id badge script ?
Hi All,I have a master table where all the cars[u_cars] are stored and now there is a related [m2m] table where the customers are added. A customer who is using a car ex : BMW is being used by Shark Hotels , Comfort Hotels so in the related list of c...
how to hide specific variable from multi row variable set when its used in another catalogue item.here the multi row vraible setis using in two catalogue items. I want to hide one varaible form multi row variable set when its used in te second catalo...
I want to apply a template (sys_template) to particular RITM created by triggering a flow.Tried using ACTION script is written below: Above script is executing but template is not getting applied.Any suggestions or any other way would be appreciated...
Hi there, I have a form that displays an error message if there are no comments on submission. I cannot seem to find the business rule or client script that contains this message though. Where/how should I start looking? I've looked at the busines...
Hello,@Amit Gujarathi @Anil Lande @Ankur Bawiskar @Community Alums How can we trace if data is not cleared even though record is deleted and it was referenced in other places?Example: From company table "Pune" record is deleted and it is referenced ...
I am not getting how to configure the OAuth and which end point to hit
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