Managers Approval
Hi TeamIf approval is triggered to requester's manager and if he does not approve for 3 days then it should pass to manager's manager I need to do it using flow designer, then how can this be achieved?
Forum Posts
Servicenow UI Page Automatically Calling without being opened in browser, if i post data from web se
Hi, Any one pls tell me In Servicenow UI Page Automatically Calling without being opened in browser, if i post data from web service api. is it possible. any script or solutions welcome. From web service API i post some data and get some encode data ...
Virtual agent in ms teams giving error for one particular topic, but working fine in service portal
Hey all, We implemented Virtual agent in ms teams but we are getting an error for just one topic block. The error is "I'm having technical issues and won't be able to continue this conversation. (I can only accept one file.)There are no agents availa...
Resolved! Call UI action server script from workspace client script
Hi, Below is the workspace client script which I am using on a UI action, function onClick(g_form) { var fields = [{ type: 'reference', name: 'u_duplicate_incident', label: getMessage('Duplicate Incident'), mandat...
Resolved! Refresh portal fields on change of 'Requested For'
I have a variable set which populates fields like 'Email Address', Phone number' and 'Location' by using lines like 'javascript:gs.getUser().getEmail();' in the 'Default Value' fields of the variable When the 'Requested For' is changed on the ...
How to parse HTML tags information into normal text without using the [code][/code]
Hi All,How to parse HTML tags information into normal text without using the [code][/code].and GlideSPScriptable().stripHTML(yourHtmlStr)
Resolved! Run a flow - Reject all RITM approvals greater than 45 days old
Run a flow - Reject all RITM approvals greater than 45 days old1. Set approval status to Rejected2. Set RITM state to Closed Incomplete3. Run the flow on every Tuesday 7 AM CST.4. Rejection Comment:"This request was cancelled as the approver did not ...
Co-relation feature didn't work for a CI.
Hi,I got an incident ticket with this short-description, "Co-relation feature didn't work on LVN-WAN-XXXXX ".LVN-WAN-XXXXX is a CI for a particular company.What should I check for this, show that I can come with some conclusion.Please suggest.Thanks ...
Project Status Report and Program Status Report
Hi All,I am new to SPM and Project management-related configurationsThere are many requirements from clients regarding "Project Status Report and Program Status Reports" generations Do we have any useful videos or links to familiarize ourselves with ...
Adding Image with a Script in Description of Maintain Items
Hi Team, I wanted to know if we could add an image to the description section of the maintain items with a script to make it more dynamic. Please share a sample script if anyone knows how to do it. Thanks in advance.
Resolved! How to add space between two columns in the portal, How to write HTML and CSS code
In the portal I want to add space between Number and Assessment because those two are overlapping. In the below HTML and CSS part where should I change the code and what is the piece of code I need to add space between two columns. HTML Code:<div ...
Service Operations Workspace: How are these particular texts translated? Mystery!
Hello!I have searched for information and followed several instructions, but no normal translation guide seems to work with these particular texts in Service Operations Workspace. So how do you actually translate these texts under the "Scope and Impa...
Resolved! Filter the Configuration Items based on Category and Vice-Versa on Change form
Hello All, In the Change Request Table I want to have only those CIs based on category selected. Alternatively, if user selects CI related to say, Hardware then Category should also be automatically populated. How can I approach this? What's the...
Resolved! UI Page text formatting issue
Hi all, Having a strange issue with a simple UI Page. I've only got a bit of text and a list on the UI Page to display some guidance to the end user. On the last html list element I've a URL. However the URL link text will not keep a space with the l...
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