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Populate variable field value with custom action value

I am fairly new to creating scripts in ServiceNow so if this question is not worded correctly I can add clarity.  I have a catalog item for users to request access to a server and a dropdown to choose the duration of this access. The technician that ...

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Zane2277 by Tera Contributor
  • 1456 Views
  • 1 replies
  • 0 helpfuls

Display Business Rule not triggering in separated domain

Hi, I am working in a domain-separated instance. We had a simple Display Business Rule in the 'TOP/Internal/ITD' domain that would fill in a field on an incident. However since we upgraded to Tokyo this business rule is no longer running. I tried mov...

Resolved! Unable to auto populate Assigned To field of assets from SCTASK

Hello Experts, I am trying to auto populate the Assigned To field of an asset on the alm_asset.list table when a new hire is onboarded and an asset is selected. However, my flow is only able to populate the Reserved For field and not the Assigned To ...

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Jiajie Li by Tera Contributor
  • 2235 Views
  • 5 replies
  • 1 helpfuls

Resolved! UI action server-side script to generate survey

I am not able to generate a survey using the below ui action server-side script. The UI action needs to be created on the cmdb_ci_business_app table. Please advice for any corrections.var typeSysID = 'c1d2fef9dbe3a5909cbf198d139619be';//The sys_id of...

Varun Sareen by Tera Contributor
  • 1205 Views
  • 1 replies
  • 1 helpfuls

Resolved! ACL for child table

Hi Community,I have a requirement to expose one (State) field from alm_consumable table to users having inventory_admin role. Currently this table does not have any ACL of it's own and are being inherited by alm_asset table. And ASSET table has asset...

Resolved! Using ATF to test result of a record producer?

Is it possible to create a test that submits a record producer and then checks the generated record to ensure the correct fields were entered? I have successfully created a test that submits the record producer, but unless I'm missing something I can...

Staxed by Tera Guru
  • 1041 Views
  • 1 replies
  • 0 helpfuls

Users are not able to see Worknotes in the TASK

Hi, Users are not able to see the worknotes with in the task. could you please suggest why its users are not able to see the work notes in tasks, as an admin i can see but for users worknotes not visiblethankssid

Community Alums by Community Alums  
  • 1844 Views
  • 3 replies
  • 0 helpfuls