I want to insert catalog item variable record to custom table as soon as the RITM gets created. I am writing after BR on ritm table( its not working) for same but looking for more suggestions. (function executeRule(current, previous /*null when asyn...
I found this great article here which shows you how to reference the variables you create in a Multi-Row Variable Set (MRVS) in code: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0743684 The question is, how can I access the...
Hello Friends, How to create a Custom Event in User Experience Analytics. Also to modify a existing custom event I would like to know the steps. Kindly help give a example for both of the use cases and it would be very helpful.
Dear Community,I have a form where an infomessage is displayed after submit. I would like the infomessage to disappear after 10 seconds.Is there a way to achieve that?Thanks
What is database index? And how is it different from unique field in the dictionary entry.What happens if we set a field to database index?What is the behaviour of a field that is the database indexes records ?
Hello all,I had a requirement where I have to remove the Activity tab as in the attached picture, remove the filed where (highlighted part) is there. I only found by inspecting the element that its coming from widget Ticket Conversations that too in ...
Hi. I would like to create a business rule that sends an email when a specific message is output to syslog, but I don't know how to create a script to send the email.Please let me know if you have any sample scripts.
We have Servicenow integration with 3rd party tool and getting the response body which contains image information as below "images" : [ { "height" : 640, "url" : "https://i.scdn.co/image/ab67616d0000b273fe74a9fd5050aa4c52017dbc", "width" : 640 } ], a...
Hi, How to get first Monday/ Tuesday/Wednesday/Thursday of every month for scheduling the report. I need to scheduled the report first Monday of every month. I have tried below script it's working but there is error here that take a example : I hav...
Hi Team, I have found this example very useful where special characters are not allowed in API Handling. How to handle those in Flow Designer Scripting: ===================================var desc = fd_data.trigger.current.description;var desc1 = des...
I'm having a task.I have a requirement of integrating these 2 ServiceNow instances for service request:instance 1 instance 2req --> reqritm --> ritmtask --> ...
Hi,I have an advanced on before insert BR on the sc_task table. Im trying to get the variable's value (password) from the catalog item but Im getting undefined in the logs. What am I doing wrong? BR: Catalog Item: Catalog task: Logs:
HiI have created an email notification, it is triggered when an event is fired. I need to trigger the event through API. Is there any API available for this? TIA
Hi,After creating catalog item from catalog builder I have observed there are update sets which are created automatically by the system and it contains the items which I created when I was creating the catalog item. This update set also automatically...