Hi, I need to create a new tab on the cmdb_ci table to show notifications grouped on the CI Affected record from sys_notif_subscripton table. I attached the table query which I need to show on the Tab
Hi All, While creating knowledge articles , when html field is filled with sentences in bullet point, the alignment is not proper. Please find below example ExpectationI want the secondline to start in the same place where the first line starts in th...
Hi All, I have a custom table which I am showcasing on portal to external users ('customers'). They can see the filter icon as I have enabled it , but the filter doesnt expand. IS there any particular role required for that ?
Hello,Is it possible to hide specific items from a related list? (not the entire related list, just selected records)On RITM form, we have a related list from the sysapproval_approver table, in which the Approval/Estado field is update to "Approved" ...
Hi,I am trying to click on 'revert to new' from context menu of change request form when it's in Authorize state, but it's not reverting to new. I am getting the following error 'state model for normal changes does not allow reverting change from Au...
Hi Developer,I'm creating a record in a table via the client script using the created record data method, and I need the sys_id of the newly created record, is there a way to get it in the client script? this is my code in client script: function han...
I have created a report and added this to a dashboard.The report has been shared with everyone having the role snc_internal.The dashboard contains the report and is shared as well with everyone having the role snc_internal.When I impersonate and do A...
Hi Team ,Am using below code to check the bytes length for string field ,code is working fine in global scope .But throwing below error for scoped application .Please guide me var str = "Testing length";var utf8Bytes = GlideStringUtil.base64DecodeAs...
Hi, How to populate Serial number based on Configuration item selected on call entry form when the call entry ticket submitted?
For a Normal CHG, we want to update the logic so that the CHG cannot be planned to start before the next CAB meeting. CAB meetings are currently set to occur on Wednesdays. For example, if I were to create a new Normal CHG on Thursday 11/30/2023, the...
Hi All, We have 2 requirements, they are, 1. We need to change the default valid to date, currently its showing 1 year, we need to change it to 6 months. 2. To add the contextual search on knowledge form as we have same on the incident form. on inci...
Hi all,I´m very much a newbie on the ServiceNow platform, so I hope the terminology of my question is correct. I have a spoke action that I created using Flow Designer, which takes an input parameter, runs a REST API call, and returns a parameter wit...
Hi all, Can someone help me how to fix this portal issue to view requests created by them? I have checked the application role and removed this particular role causing the issue after that also issue persists. Please help me with this. Please find th...
Hi All, I have a requirement from a customer for when a knowledge article has been in a state of draft for 30 days, that it sends an e-mail to the author to remind them. Has anyone had a similar requirement? If so how and what was the script? Many...
Hi,I need to change the log level to 'All' instead of the default 'Basic' for a particular REST message triggered from a Business Rule. How can I do that? I do not want to change log levels for all outbound requests. Only for this particular Business...
