I wish to receive an email when that particular date and time arrive in real-time. So far I have created a Notification in System Notification>Email>Notifications with the following condition as shown in the below image. Email sending is ena...
Hi All, I want to configure one script for Service Catalog. When all the Tasks are closed, then corresponding RITM as well as Request will get closed automatically. Incase of any RITM if there is only single task then once the TASK is closed, then RI...
Hi,When I go to sys_user_group table and go to one of the record and Im trying to add new users to groups using the 'Edit' button under Group Members Tab, I dont see all users in the list. The 2nd thing is I want that users with admin role will be ab...
I have a scheduled report and i have added users to it, but its triggering to those users and one more user who is not part of those users.in logs i am getting like 'Notification (unknown) included recipients as a delegate of another recipient (see "...
Hi, I created a Catalog Item in catalog builder , on fullfillment I add "Step based request fulfillment", I added a approval step and I want to add more stages (ask for approval, approved). I created a copy of Step based request fulfillment so I ...
Hi all, I have a requirement where I have to create a new inbox layout. See the below image. I want to remove Reject and Accept button instead of that want to create Assign to me button. Is this possible? if yes! How? Thanks!
Hi ServiceNow Champs , We have requirement that we need to build a one click survey . As shown in below How to build these please help me . Thanks in advance @Sebastian L @Hemanth M @Manmohan K @Tony Chatfield1 @Sagar Pagar @AndersBGS @Mark Roetho...
Hi all,We wanted to place an iFrame component of one of our Service Portal page in the Workspace Experience as the widget functionality was already built there and was in sunset phase, so didn't want a reverse engineering to rebuilt it in Workspace. ...
I'm needing to update the names of some assets and CIs by removing some ending characters. I need to look for ' - ' (that's space - space) and then remove the ' - ' plus the characters after that. Have not had to do this before, still looking into i...
Hi folks, I am working on a flow designer flow and have set a condition to check if an incident's Correlation ID field is blank or not. For some reason it is always evaluating as FALSE, whether the field has data in it or not. Can someone please sh...
I have a UI page that has a date/time field that returns the value in format: 2023-07-07 11:13 What I need to do is take a look at the time entered and assume it's sent in a specific time zone, and then check if the selected time is inSchedule. This ...
I have an sn record picker in which i am referencing the "core_country" table. I want to populate a default value whenever i open the widget. The default value of the country should be "India".Could someone please help me in this. Thank you
I created an email parser and would like to forward emails so security incident can be created. I can send email by going to outbox and reprocess email in other to send but not sure how to forward the email Can someone guide me on how to forward emai...
Hi, I manage a custom service portal created by a previous developer.I have discovered that the portal page loaded after submitting any catalog item shows a gs.addInfoMessage() box with no text. Some more info: 1) There is always at least one message...
