Hi All, I have created a database view which links two tables with relevant data and the report I have created based on this list view showcases the information needed. (the tables are case and a custom cmdb table).However, i wanted to add this repor...
Hi Folks, I got the requirement in a scheduled job that when a change request is created that time state should be "Scheduled", I tried using an object.state=database value of "Scheduled", but no luck-Always change is created stated is "New"Have any ...
Hello ! I have created on my form a UI ACTION for close button, here is the code : and also created a field that will store the closed date:and i want whenever a use click on the close button this field will auto populated so i used a BR:condition: s...
Community I need some assistance please.We have a Dashboard that contains 2 SLA's 1. Opened Cases2. Closed Cases I created an interactive filter (Boolean) made sure that the report has follow interactive filter checked, the issue is when I select All...
Hi all,I am attempting pull a list of all groups where the group manager is NOT a group member, but I'm beginning to wonder if this is possible? Its straightforward enough to identify groups where the manager is a member of a specific group but I can...
Hi All, On the Worknotes we se the html code , How to rempove it . When open the case i dont see the html tags. When do export the excel i am getting the html tags.
I have a requirement of catalog itemfollowing is to be implemented1st step is create catalog task---->if catalog task is closed complete--->step22nd step is approval-----> if approved----> step3 catalog taskapproval on step 2 is rejected ----> reopen...
Hi Community! Is there any way to check if users are in Portal view or Native UI view in the User Criteria script? I would like to make an UC which allows users access catalog item from Native UI view (Service Catalog > Catalogue) only. For example: ...
Hi I wanted to remove the users from specific group by using flow designer but groups and group members table are different how can i achieve this through flow designer Thank youSanthana Lakshmi M
I have built a flow in Flow designer. How can i call the flow from UI builder dashboard on load of the UI builder dashboard?
Hello All, We have one role "xyz" to all user which is not ITIL. When this non ITIL user will login it should redirect to SP. Its working as we make changes in script include "spentrypage". But if "xyz" role user remove "/sp" from url its redirecti...
When a catalog task is created in workflow of a request item then a standard change record also needs to be created. I have written a runscript as below but its not working: var stdchange=new GlideRecord('change_request');stdchange.initialize();stdch...
Hi,I created a new Simple reference field inside the record producer 'create incident' which is read only by dictionary.How can I remove the small arrow? what should I put in the attributes?
Can help me @Vasantharajan N As I need to create a report which I need to get the "Select the Application" field data.The "Applications Requested" field is in variable set in that "Select the Application is the Look up field.As I need to get the sel...
I have a use case for creating a report - Change Type By Month, But I need to arrange the 1st row i.e. 01/2024 to the last row i.e. after 12/2023.Please suggest me on how to configure it.Thanks.
