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Resolved! Change the date format in Flow Designer Emails

Hi all, I've setup a New Starter Onboarding Catalog Item and are using Flow Designer to send out a customised email to teams who are responsible for onboarding new starters. One issue I ran into though is the format of the email to advise of their st...

Create Control Objective: GRC

i am trying to create control objective which is displayed on below picture. what does control performer means? what is meaning of CISO and Procurement? Where can i find these fields?      Thanks in Advance

can we hide custom button using onchange client script ?

Hi Team ,We created a custom button in the form .My requirement is when user changes the state field ,we are making few fields  blank and want to hide/disable the custom button .  function onChange(control, oldValue, newValue, isLoading, isTemplate) ...

String by Kilo Sage
  • 1900 Views
  • 7 replies
  • 0 helpfuls

Resolved! java.sql.BatchUpdateException "Duplicate entry for key" error

We have a custom number field on the cmdb_ci table that uses get next number padded. We have a before insert business rule to change the number if is already in use which does happen sometimes.We've just started to use Service Builder app. We can cre...

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Tony Flower by Tera Contributor
  • 5333 Views
  • 1 replies
  • 2 helpfuls

Resolved! Unable to select a UI Builder Theme

I have trouble with changing Themes in UI Builder. Here's what happens...   I click the Create An Experience button from the UI Builder page. Here are my settings.   I open the experience and create a Theme Preview page from the Legacy templates.  ...

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fauverism by Kilo Sage
  • 2976 Views
  • 4 replies
  • 9 helpfuls

onLoad Get Value Client Script Not Working

Hi all,  Despite my best efforts using the getValue in a Client Script for onLoad, it does not seem to workIf the state is rejected, the alert should not trigger, yet it does.  I have tried several times, with different variations but no luck. Does a...

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Rae Khan by Tera Contributor
  • 2737 Views
  • 8 replies
  • 2 helpfuls