In UI page code doesn't work different instance environments
UI Page code works on my PDI, but doesn't work in my company instance and I don't receive expected output. Can anyone help me?@Amit Gujarathi @Ankur Bawiskar
Forum Posts
Create email notification within instance security center when I run file export
send an email notification for when I run a file export within the instance security center as an elevated user, e.g AdminI need an email notification sent to the "risk_group" How do I create an email notification within the instance security center
Resolved! Help getting catalog item to submit after modal button selected
So I have a catalog item that when the requestor clicks on the Submit button a modal pops up with some terms and conditions, then if they don't agree the item doesn't get submitted and if they do agree it is submitted (well at least it should be) So ...
Changing the KB retire process
Good Afternoon all, I have a requirement within the knowledge base module. Essentially for each category on a KB article, they require an approver. I have added a field on the kb_category table for category approvers and they receive the knowledge_m...
REST integration Error -"not a valid key=value pair (missing equal-sign) in Authorization header: '
I used OAuth for REST outbound integration. My integration works well on DEV, TEST instances, but it generated the error " not a valid key=value pair (missing equal-sign) in Authorization header: 'Bearer " after moving to Production instance with s...
Resolved! onLoad client script to get current page's URL
Hi,Im trying to get the current page's URL using variables set onLoad client script but Im getting java script error when Im trying to create a Request from the portal and Im not getting alert. How can the current page's URL using client script witho...
How to remove mailto when click mail icon on form
Hi everyone,On field type EmailI add a value to field email and click to mail icon, it's open a new email and send to email address has addedI want to disable send mail when click the email icon.How to config it.Thank you very much.
Resolved! HR Criteria VS User Criteria
What is "HR Criteria" and what exactly is the difference between "HR Criteria" and "User Criteria"?
Passing an attachment form service portal to the targeted record in Record Producer i.e. "Incident".
Usecase: We want to pass an attachment from the service portal to the targeted record in Record Producer i.e. "Incident" (refer below image). 1. For this we need to write one script in the "Record Producer" script section (refer below image).2. Scrip...
Resolved! SC Catalog Item not showing up on my Service Portal?
When trying to put the SC Catalog Item widget into my Service Portal, it tells me "You are either not authorized or record is not valid." & does not let me select a SC Item. I want to input a Record Producer in my Service Portal and believe this is t...
Link between a record producer and catalog item
Hi , I have a record producer for creating a vendor and i have a catalog item for gathering information of that vendor .There is a scenario and i want help as how can i achieve them : As user x submit a request for vendor y in a custom table vendor ...
OnBefore Script import_set undefined
Hey Everyone, I am working on a VI integration and am having issues with setting up the OnBefore execution script in the transformation mapping. Here is a copy of the script and the error. Any help would be appreciated! (function runTransformScript(...
Regex for fiscal year
What would be the regex for validating a fiscal year ? ex: Q2FY24 or q2fy24
How can i update RITM Variables using scripted rest API.
HI All,I have a catalog item in that i using 10 variables to create the RITM. using scripted rest api i am trying to update variables in RITM but not workingbelow is the example data i am passing in json{"short_description":"test","variables":{ ...
how to pass the parameter value of script include from workflow
Hi All, I have the below script include and I use it from a catalog client script where I was able to pass a variable field value as parameter from client side.I was thinking to re-use the same Script Include for another purpose which I need to use f...
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