Hi. In Agent Workspace, Agent Assist, there is an option so see articles as the Opened For would view. But the idea is to check articles based on the opened for preferred language and currently its only in english. Where can I make this configuration...
We have Assessment table(assessment).In change table(change_table) we have reference field which is (assessment_instance) as it is referring to assessment table. Now we have main table which is task table in that I have created a UI action with below...
When ever KB article is flagged/mark as helpful/rated the record is creating under Feedback Related List but not in Feedback Task Related List. Hot to fix this so that Feedback Task should create when KB article is flagged/mark as helpful/rated but n...
Hi,I'm trying to parse to json the result of a soap call as follows in an Action:Step 3 in the action(function execute(inputs, outputs) { var treenodeOMS = JSON.parse(inputs.oms_response); gs.info('EC OMS Get Tree Node ID | ObjectType = '...
How to trigger a UI action from list view to perform its functionality only on the selected records?
Hi , Need to know more about setForceUpdate method in glideRecord ? Please help
How to use two different tables in automated indicators and the data should be visible on '%' format on monthly basis. Can anyone help me on this..Thanks in Advance..
We aim to automate this process efficiently and securely. Specifically, we're seeking advice on: 1. Automation of OAuth token retrieval: Are there recommended best practices or methods within ServiceNow to automate the retrieval of OAuth tokens? 2. A...
Is the service mapping process included in the discovery process?
How can I call quick message from email client template? Vanquwer allows you to use email client templates in the CSM workspace view. I want to use this functionality without having to create new templates. Is it possible to use already prepared sets...
In Asset table we have give access for one particular user edit the model & model category fields which is in read only after form submission or saved, except that particular user for everyone this two model & model category should be read only after...
Hello, I have created a survey and used in email notification and this notification will trigger only for specific incidents. So now i am looking to populate incident number in assessment table in one of the field. This is a non-triggered survey, so ...
Hi i have been struggling to solve this code for quite a time below are the requirements that i want to achieveCreate New Catalog Item " Servicenow Group Management"Should have following variables Mandatory.Requested By - autopopulate logged in userR...
Hi , i have written a fix script to add users to group(Users whose manager type is TL) The code is running but it is not saving anything in the group :Code:var groupId = '91dd613d1b0ffd14f07bdbdee54bcb0f';var count=0;// Replace with the actual group ...
We have completed the configuration of the Cloud Test Runner, and when we try to execute the test suite using the Cloud Test Runner, it only displays "Waiting for a browser to pick up this test." Kindly review the attachment for the error. ThanksCha...
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