Hello, We have a record producer at the Employee Service Center which generates interaction records. The interactions are created in the Employee Center Core application so that the OOTB ACLs grant read access to the record for users creating it (Ope...
Hi All, I'm having an issue with a process flow custom widget, I'm trying to found a way how I can automatically reload it on the client script side to redraw the correct state, I have a variable that is automatically change when the state changes, b...
I creating business rule by rest api with application scope global,but it's saved with different scope "Incident Management for Service Operations Workspace" instead. This my request body you can see include sys_scop global: URL: POST https://{{insta...
Hi, There 2 fields supplier and product. Product choices are dependent on supplier value, based on the value of the supplier the product choices should be hidden in list view. we can do this in form using onChange client script with add option and cl...
We would like to pre-filter the services in the customer portal to the customer so that only the customer's services appear in the selection. The script worked once, but we can't find the reason why it no longer works.Script:function getRefQual(){ret...
Hi Team,SLA Resolution % - by assignment group per week for the last 4 months - sort by Achieved or Breached
Hi all, I need a help on below request.Whenever the change request is sending for approval notification to the approver, then it must include attachments of that change request. Currently that notification is created on sys approval table and include...
Hello Experts, I am integrating MIM into MS Teams in a newly upgraded Tokyo instance (I have successfully done this integration several times in San Diego instances) and after installing my plugins, I am getting an error: "Unable to install tenant" w...
Hello all, We have a requirement to create a copy button for requests/requested items in the Service Portal to be used to copy closed requests so the user does not have to enter the same information into a new request. I have been researching what ot...
HI All,I have created a servicenow widget to display the problem count for the last 12 months that is if today is 24-01-2024 from this month to last 11months where i am getting the data correctly.all i want is to print the months is the correct order...
Hi Team,week for the last bar chart by priority
I have created a topic and setup topic for custom greetings. In both the flow, I have added the French translation. For complete flow translation is working as expected. But for below greeting line it is coming in English only, it is not getting tran...
Hi all,I need a requirement about Virtual Agent Chatbot i.e - Generate record in any table via virtual agent chatbotThanks and Regards,Suyash
I have installed Document Viewer and able to view uploaded documents for respective incident record when I click on view. My requirement is when the incident record is opened from workspace , the PDF must be displayed as part of the a section on the ...
