Resolved! How to identify executed flows from event logs
Hi A large number of event records named "Flow.fire" are being output to the event log.I would like to identify which flow was executed from this log. Is there a way?
Forum Posts
Show form when card is moved in VTB automatically.
Hello, Is it possible to automatically show the form of an item on the VTB when the card is moved to a particular lane? For example, in a PDI, I've created a test board. If you click on the item number, the form appears to modify.What I would like i...
Update Closed incidents
Hi, I am aware that updating closed incident is not a best ITIL practice. But If I want to allow the end users/engineers to update their closed incidents what are all the configurations (ACL, business rules etc..) that I need to deactivate/modify an...
How to display sp-variable-editor using spModal
Hello.I'm trying to create a gimmick that uses spModal to display sp-variable-editor when a button is clicked.However, since I don't know how to pass data such as tables and sys_id, the sp-variable-editor widget does not display properly.Where and ho...
UI Builder button click handler question
I have a page where I'm rendering some JSON data as a table-like setup, through a repeater. The data points are Part ID and Model. Right now I'm including "index", to identify the row, and "dirty" to indicate if it has unsaved changes and so on. I wa...
Resolved! Is having a client-callable Script Include mean that it cannot be called by server-side scripts?
Hi all!I have this question that keeps going around my head. I've been looking around the official docs and community, but I'm still not sure what's the right approach when it comes to calling your Script Include from both client-side and server-side...
GlideRecord getting the right value
Hi, I have issue with the script below where: 1. The Actual Start and Actual End return value is on GMT +0. I have tried getDisplayValue and it's only works with gs_print and it doesn works if I used g_form.setValue. How do I resolve this display val...
In UI page code doesn't work different instance environments
UI Page code works on my PDI, but doesn't work in my company instance and I don't receive expected output. Can anyone help me?@Amit Gujarathi @Ankur Bawiskar
Create email notification within instance security center when I run file export
send an email notification for when I run a file export within the instance security center as an elevated user, e.g AdminI need an email notification sent to the "risk_group" How do I create an email notification within the instance security center
Resolved! Help getting catalog item to submit after modal button selected
So I have a catalog item that when the requestor clicks on the Submit button a modal pops up with some terms and conditions, then if they don't agree the item doesn't get submitted and if they do agree it is submitted (well at least it should be) So ...
Changing the KB retire process
Good Afternoon all, I have a requirement within the knowledge base module. Essentially for each category on a KB article, they require an approver. I have added a field on the kb_category table for category approvers and they receive the knowledge_m...
REST integration Error -"not a valid key=value pair (missing equal-sign) in Authorization header: '
I used OAuth for REST outbound integration. My integration works well on DEV, TEST instances, but it generated the error " not a valid key=value pair (missing equal-sign) in Authorization header: 'Bearer " after moving to Production instance with s...
Resolved! onLoad client script to get current page's URL
Hi,Im trying to get the current page's URL using variables set onLoad client script but Im getting java script error when Im trying to create a Request from the portal and Im not getting alert. How can the current page's URL using client script witho...
How to remove mailto when click mail icon on form
Hi everyone,On field type EmailI add a value to field email and click to mail icon, it's open a new email and send to email address has addedI want to disable send mail when click the email icon.How to config it.Thank you very much.
Resolved! HR Criteria VS User Criteria
What is "HR Criteria" and what exactly is the difference between "HR Criteria" and "User Criteria"?
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