Hi, I have a problem in my reminder notification template, i can't have access to ${parent.hr_service} (this is not in the field list) but i am sure the parent is an hr case and i don't know if i can do something to have access to this field or via ...
HI, I am sending the short description and description value from ServiceNow to Jira.. Short desc and desc sending fine but now I need to send priority. I am getting issue like "{"errorMessages":[],"errors":{"priority":"Specify the Priority (id or na...
Hi I want to validate the text entered inside the first two question using client script below is the script - should I want display error message below the field ; script is working for description but not for the first one, also should I try the sa...
What is Pre Pattern Execution in Service Mapping?
Hi, I need to send the attachment from Jira to ServiceNow, Could anyone help me please. How to send the attachment from Jira to ServiceNow. Thanks,Manju
Hi, I am sending the attachments from Jira to ServiceNow, it is attaching twice a time, Could anyone help me ?I have shared the code below please check and let me know? (function process(/*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) { ...
Hi guys, i have a table with cost and qty that changed every time, for example: Cost 179 and qty 2 or 3 (it can be any number) i want to make a report with bar chart for total cost, how can i make it? thanks for advance!
Currently, the DueDate of the request record (sc_request) is automatically filled in from the request workflow using the default function.I want to automatically set the DueDate field value to Null.How should I configure it?
When I used Select All and exported Business Rules, there were originally 5258 pieces of records, but in the exported .xslx file, there were only 5197 pieces of records, a difference of 61 pieces. Why were these not exported? The same issue occurs wh...
Hello everyoneI'm trying to write this client script for the phone number on the application form. I look at the script. It seems to be right but i'm not sure why it's not doing anything. no error. Am I tripping or something else? please help. Thanks...
Hi I have created a GET API to fetch the all open incidents by using rest API explorer and I have created basic user account for authentication its working fine with POSTMAN we are getting results ..but the issue is for same API if we are using any ...
Hi all I hope someone can help me . I have readed the offical document about cloud encryption.But i can't understand it.1. It seems to be used to manage some key(why only one key is active at one time) ? where to use the key? out of servicenow ?...
I created a business rule that sums the values in the related list and populates a column in the base record when a record is inserted or updated.The business rule worked properly and the total amount was set in the column.However, I wanted to displa...
Hi, I'm begineer of servicenow developer.It seems that to "publish" a knowledge article on Servicenow's Knowledge[kb_knowledge] table with a workflow of "Draft", the user must be the revisor (generally the author) or the KB owner or Admin. The user m...
Hi,I know that if i use this script:function onClick(g_form) { g_modal.showFields({ title: "Enter your reason", fields: [{ type: 'textarea', name: 'work_notes', label: getMessage('Reason'), ...
