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Resolved! Outbound Web Service -- HTTP 400 Bad Request

I'm testing an outbound web service running from a business rule, and I always get a bad request.  I have tested the same service with postman, and it works fine.  I'm not sure why running it inside ServiceNow is different. Relevant code:var r = new ...

fbs by Giga Expert
  • 2010 Views
  • 2 replies
  • 1 helpfuls

Resolved! How to create tag based service mapping with imported files

I have imported csv file which contains tags through 'system import files' using 'load data' to the 'specific table' that i created( u_tag_demo_table). After that i need to discover the CI in that table( u_tag_demo_table) and should import the discov...

raj_123 by Tera Contributor
  • 2192 Views
  • 4 replies
  • 2 helpfuls

New rank in ServiceNow community?

Like many of the users in the community, I have multiple accounts here from different contracts, but this is my main account. But on one of my other account I just got upgraded to "Tera Expert" without writing a single post here on the community. Sur...

How to send a reminder notification based on due date

Hi Team, I need to create a reminder workflow based on due Date using Scheduled Job.Before 12 days, 6 days, 3 days, and After 3 days. I have Event and Called event in scheduled job. below is my scheduled job script.  var gr = new GlideRecord('inciden...

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Gopal14 by Tera Contributor
  • 3031 Views
  • 7 replies
  • 0 helpfuls

How to change the background color of info message

I am using one display business rule to populate the info message.I want the backgroup colour of the info. message to be in red and font colour in white. i can change the fiont colur but when tryng to change the info message box colour to red, its ju...

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VIKAS MISHRA by Tera Contributor
  • 1957 Views
  • 3 replies
  • 1 helpfuls

Resolved! How to make info message font as BOLD

I am populating info message from the BR and below is the code, could you please help me to make changes in the code so that my info message will be populated as BOLD.Only my info message not all the info messages of servocenow var message = '<div st...

VIKAS MISHRA by Tera Contributor
  • 3648 Views
  • 4 replies
  • 3 helpfuls

Resolved! How to modify date field to pick only month and year

I have a field of type 'date' in catalog item and i want to pick only month and year.  Currently the pop up window is showing date, month and year but i want only only and year to pop up and after selecting it. The month and year should display in th...

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Asif_Jawed by Tera Expert
  • 4261 Views
  • 7 replies
  • 3 helpfuls

Resolved! Help with moving the workflow beyond a long timer

Hi, I have a timer activity in a WF which I configured mistakenly to 3 days (72 working hrs) instead of the needed 3 business days (27 working hrs). Our user has submitted several items and they all are now stuck at the timer for a much longer period...

dp11 by Tera Guru
  • 1351 Views
  • 2 replies
  • 1 helpfuls

Favorites widget is not visible in employee center

Hi All,  We are using employee center ESC portal and currently in Utah version. Next to each catalog item, favorite (heart emoji) is visible and it is supposed to set that particular item as a favorite. But "my favorites" is not in the top right tab ...

Sam10 by Tera Expert
  • 1093 Views
  • 1 replies
  • 0 helpfuls

How to send REST API call to create RITM of catalog form?

Hi Community,Good Days !!PFB: My requirement: To create a RITM for a Item that I have made, via REST API Call. I also need to send the variables values via API only.   So, I am confused in what table should I send the payload? Usually when we submit ...

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Hritik by Tera Expert
  • 1638 Views
  • 4 replies
  • 0 helpfuls