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Higher log level for a particular REST message

Hi,I need to change the log level to 'All' instead of the default 'Basic' for a particular REST message triggered from a Business Rule. How can I do that? I do not want to change log levels for all outbound requests. Only for this particular Business...

Thomas G by Tera Guru
  • 635 Views
  • 1 replies
  • 1 helpfuls

Resolved! Inbound Action not creating Incident

Hello Community!Posting a question after a long time. I'm working on a requirement: an Incident Should be created after a new email subject starting with 'ISG/Support' is received on the instance. Preview of Received Email: (Pleas refer to the attach...

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Community Alums by Community Alums  
  • 1175 Views
  • 3 replies
  • 2 helpfuls

How to add dynamic Encoded query in below script

Hi All,please help me with below requirementI am create fix script and I want to add dynamic query in the encoded query please let me how how to add I have written the script below.var serNum = 1;var ab = new GlideRecord('x_upl2_mx_digitize_experimen...

keval3 by Tera Contributor
  • 722 Views
  • 1 replies
  • 0 helpfuls

Need help in formatting the date in service now action

Problem Statement: In the output of there are lots of segments of field which contains Date type field which needs to be formatted.Challenge: I have done the formatting but in the output there are lots of segments of field and that field may be in re...

Vrashikesh by Giga Contributor
  • 296 Views
  • 1 replies
  • 0 helpfuls

Resolved! Question on Scheduled Job

Hi,I have a scenario where if the incidents are in onHold State and Assigned to is empty even though the incidents opened a week ago. I am making the state of those incidents resolved. I have completed the script, but there is an issue. The incidents...

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Community Alums by Community Alums  
  • 915 Views
  • 11 replies
  • 4 helpfuls

Widget

Hello,We have requirement to create 'Get Feedback' button on MyServicePortal."We want to have a 'Get Feedback' on MyServicePortal where users can enter their feedback or experience of using Portal. You can leverage a Service now store application nam...

Show article based on user language via Link

I have sent japanese language article link to customer but the customer prefered language is english. I want to redirect the link to english language which is the parent article of all other translated language articles.  

Kavithan A1 by Tera Contributor
  • 437 Views
  • 3 replies
  • 0 helpfuls

Call the rest message after 5 minutes

Hi, I have a script which call the rest message and triggers the payload for incident number and short description. I have a requirement to call the rest message at an interval of 5 minutes for three time in case i do not get a response  as 200 succe...

tanz by Tera Expert
  • 419 Views
  • 1 replies
  • 0 helpfuls

Sending Reports to MS Teams

Hi, I am trying to send a scheduled report to a Teams channel. In the email address, I gave the email id of the teams channel but I am not receiving it. The mail logs show that it has been sent but I am not able to receive it. The report type is 'Emb...

Kevin Paul by Giga Guru
  • 778 Views
  • 2 replies
  • 1 helpfuls

How to solve internal server error in flow?

Scenario: I have created on Action and it's working fine but for testing purpose i have added that Action in flow and then i am not able to save the flow and it's showing below error, any idea how to solve this?@Ankur Bawiskar   

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