How to avoid page Break in PDF
Hello Community!I am Exporting PDF of the UI page and it looks like this.The PDF should avoid page breaks.Using GwtPollDialog method I am exporting PDF.How can I achieve this? Thanks in advanced!
Forum Posts
Resolved! Mark the old duplicate cases state ="canceled"
Hello.I am creating a new record using Flow.-> When this record is created it should check the record table and mark duplicate cases as "canceled" where we should check both duplicate product_code and customer_code fields on the records.
Flow designer warning
Hi Guys,How to find the issue of the flow designer if every time I open/collapse the Action it shows the warning"A dynamic action error occurred'And I doubted that this is the cause of the issue we encountered when we are performing a process which i...
How to get one email notification if user is inactive
Hi Everyone, I have a requirement Need To Identify When User Marked As Inactive Is Also Assigned As A Group Manager. I have created one BR on Sys_user table triggering Notification currently. var gr = new GlideRecord('sys_user_group'); gr.addEnc...
Error message on Change form
Hi All, I am getting the below error on change form. Please assist. Error MessageSyntax Error or Access Rule Violation detected by database ((conn=450351) Unknown column 'task.closed_at' in 'field list') Thanks & Regards.
Resolved! Scheduled job should be trigger Every Month second Tuesday
hi.i neeed to make Scheduled job trigger on every month second tuesday.but i'm newbie on code. i think i need to write code range setting second week and will be workhelp me please
My Instance take many time to response when select Module Requested Item
Hi,I have problem with my Instance. Anytime I select Module Requested Item, it take many time to response and my Instance seem to be die =( Any another Module are still work good. Anyone know how to fix this problem.Pls help me!!
Resolved! [Notifications] How to create notifications/reminder to users with a specific role?
Hello, how can I create a notification/reminder to users with a specific role? Can someone please guide me on how to set it up? My main requirement is just to create a notification/reminder to each manager to check and update the drinks table. There...
Resolved! Migrating to Change Models
Hi, We already have change request module implemented in our instance and we are planning to design an enterprise change using new flow designer and change model concept in ServiceNow. I would like to get some thoughts on some of the best practice re...
Resolved! Client Script Code query
Hi All, I have a requirement to calculate the Liability Violation Hours where Liability Violation Hours = Violation hours * Multiplier.I have written a onChange Client script for above cal.Everything is working fine except i cannot make the Liability...
How to reduce the height of a container in Service Portal ?
Hi, I am trying to reduce the height of container in 'index' page in ServiceNow (marked in red). Please let me know how to achieve this and if there is any OOTB way to do this without cloning the widget. Thanks, Gopi
Reporting on Incidents to show when we have not communicated to our customers
Hi, I currently have a report that shows me when an incident hasn't been updated for 14 days using these conditions:This shows me what I need in terms of Incidents not updated in 14 days, but what I really want to see is Incidents where we haven't c...
Send a Notification 4 Hour before the planned start date of change.
To send an email Notification to the Change Assignment Group members and Change Requester 4 Hour before start time of the change.Change types in consideration: Normal and Expedited.I tried the below code and conditions in the business rule. Please h...
ATF UI ACTION VALIDATION
How to check more than one UI actions are active or inactive through ATF ?
Create a new related list to show Request catalog task on RITM.
We are trying to create a new related list on a RITM to display any open catalog tasks (sc_task) from the parent REQ record. However we are not having much joy. The script we have tried is as follows: (function refineQuery(current, parent) {current.a...
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