Hi All,I am working on a transform map that populates data to cmdb_ci_service_auto table Operational status and install status fields. The onbefore script of my transform map sets the value of install_status to '7' based on a condition.Initially this...
Hi everyone, I have been tasked with creating an interactive filter that consolidates two fields of a problem table, both of which reference the sys_user table. However, I notice that I am only allowed to reference a single field of a related table w...
Help! I cannot wake my instance, I have been using it every day for months. Even 24 hours ago.The Deveoper website is saying I do not have one allocated, that I can request one. Has something happened to developer instances? Is there any way for to g...
Hi!Maybe it is a silly question, but I just finish the Service Portal Fundamentals On-Demand Course and one of the questions which I still don't know the answer to is:"How many rows can be added to a page container?" Is it limited to Service Portal p...
I'm having an issue getting an ask for approval action within a for each loop to work. Within a flow I've created, I'm calling a custom action that is returning an array of sys_user_group sys_ids. I want to loop through the array and ask for approval...
I am sure my math is just broken but I can't figure it out. I have a numerator that shows all active projects that have an active PM that has a total count of 2234 records. I have a denominator that shows all active projects where the PM is inactive ...
Hi All, I have an issue with Update Set or sth related, cause I've created the catalog item and so on in one update set, I moved it to TEST, commit and it was fine.Then I had to change a few things so I've created second update set on DEV and then I ...
I have a new field called, "Manager" that should not be editableThis new field will reference to the current manager of the current "Assigned group" that is on the IncidentQuestion one, How of I create a new field for an incident form? Do I need to c...
Hello community!I'm having an issue with my debugger, it does not stop at breakpoints.Example:1- Fix script with breakpoints2- Open Script debugger 3 - run fix script (NOT IN BACKGROUND) The execution thread was not halted, it reached the end of the...
Hello! I have a requirement to add a clone/copy an existing RITM record functionality in the Catalog Item View. The requirement is to add a Copy RITM checkbox. When this is selected, a dropdown variable will show all of the RITM records for the item....
Hello all, I am seeing a strange behavior with a Flow that I have created. Here are the conditions: --------------------Here is the expected Flow execution results:As you can see, this points to the Many To Many record that sits between the chang...
I'm tring to add the sys_id's of all the members of a particular group to an array. I've written the code for the same but somehow it's only printing the sys_id of the last pushed record. I'm adding the SS of the code and output.Any solution??backgro...
HI All, Please let me know how to achieve the below story I want to automate the sending of cancellation comms when an MI against Global service is demoted
Hi All, I've a requirement to change a reference field to a list collector/multi select field in a UI page. How can it be achieved without disturbing the existing setup.
How can we find out which inbound action in ServiceNow created an incident or request by looking at the incident number in email logs?
