CMS Based Portal visibility issue after Vancover upgrade
Hi All, We are facing issues on the visibility on the CMS based portal where the content of the page is not viewed fully.Can anyone suggest on this issue to rectify further. Thanks in advance!
Forum Posts
How to Copy list collector values to string field using BR
Hi Team, How to Copy List Collector values to String field using BR When the List collector values changes copy new values to string field in sys_user_group Table Thank you,Anil!
Resolved! Information Message at the top of a page
Hi all, I'd like to add an information message to the top of my "Change" form for our ITIL users who raise Changes. I know I can use the following code to display the blue banner with a message:g_form.addInfoMessage('test'); but its the formatting I...
UI Action Button on Portal which shows Confirmation Popup
Hi, How can I add a button which should be available on Portal and when user clicks on it, it should show a popup with confirmation message to click OK or CANCELScenario:1. There is a button called "Decline" when user clicks on it, it should show a p...
Mail Layout differs on Gmail and Outlook
I am trying to figure out why the company's new email layout looks different on Gmail and Outlook. I have attached images of the layout on both platforms. The layout looks perfectly fine on Gmail, but on Outlook, the bottom logo goes to the left, and...
Mandatory field
Hi All, We have a catalog item with the following fields: I would like if 'Supplier Name' name is empty, then 'Supplier Number' should be mandatory. And if 'Supplier Number' is empty then 'Supplier Name' should be mandatory. How can I go about do...
How to prevent user from editing a published report?
When a user is attempting to add a published report to their dashboard, they are getting the "Edit" option too. Is there way that I can hide that option. They should have access to the report but should not edit it.
Error during authentication
Dear All, We are to establish a connection between Aruba and Service Now, we had given client id,client secret, and refresh token.During authentication getting the below error. Any help would be appreciated!
More Information of change request details for the approver to approve change through MSC portal.
Hi Team,In service portal under My Approvals for change tickets, can we make a change number hyperlink be visible in comments? for example, in servicenow application under change request notes tab we have pasted the link of this change request and re...
Robust Transform map
Hi All, We have done integration with intune application and now we need to find logic to populate these fields on the cmdb table There is a robust transform map created by this integration .Can someone help how can we enhace the robust transform map...
serviceow portal link
Hello everyone! I have a request.I want to achieve the following functions. I will take the knowledge base as an example.When I search for the knowledge base in the portal screen when I am in the development environment, it will jump to the knowledge...
Use a 'Email Client Template' when using a 'Quick/canned message'
I have created a Quick Message template that can be selected from the 'email' option on a ticket. I want to also use an 'Email Client Template' to set the 'To' & 'CC' fields but only when the specific Quick Message template is selected. I have tried...
"Assign to me" Incident UI Action does not work in Workspace.
i have a new PDI.and wanted to check this question:If the Assignment group is empty on an incident record, what happens when an agent that is a member of multiple user groups clicks the Assign to me UI action? https://www.examtopics.com/discussions/s...
how to kill a UI Script OnLoad in the own developer instance
Hi, how to kill a UI Script OnLoad in the own developer instance ??? Thanks
SLA configurations will capture in update sets
Hi Team, I need to create new 8 SLA's, so SLA configurations will they capture in update set? Regards,Srinivasu Sagiraju
