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Delete Activity comment log in Workspace

Hello!   I have to delete a comment on a record from "Strategic Planning Workspace", believing that if I delete the comment at the backend level it will be automatically updated in the workspace as well, I did this and it was not updated, does anyone...

Alex Tod1 by Kilo Sage
  • 500 Views
  • 1 replies
  • 0 helpfuls

Devops Config - Data Zip File

Hi All, As per the Devops Config implementation course,  there should be a link to zip file to upload the config data into servicenow instance..Kindly help us understand this or provide a link or zip file which contains these zip files for uploading ...

Sravani26 by Tera Contributor
  • 334 Views
  • 1 replies
  • 0 helpfuls

Resolved! Optimizing Flow Logic

I want that emails notifications/reminders are send to the responsible Assigment groups in case of inactivity depending on the Urgency of the issue.1. If State is New and Urgency is HighSend every day a reminder for 3 consecutive working days to Assi...

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How to add query in existing query in service portal

I have below query available in portal simple list filter.active=true^EQ^ORDERBYDESCsys_updated_onNow i want to add the below mentioned logical context in existing query."AND" contact_type "IN" current.account.u_case_view_restriction for getting some...

Patiljuned by Tera Contributor
  • 578 Views
  • 3 replies
  • 0 helpfuls

Resolved! Dictionary Column label on Database view

 Hi All,  I have created a database view and assigned a custom dictionary with dynamic default value to it. When I update the dictionary, the Column label field gets cleared, the Column name doesn't get cleared. This may be the reason too that I cann...

amolpise by Tera Contributor
  • 1207 Views
  • 3 replies
  • 1 helpfuls

switch autenthication method from basic to bearer token

hello all, has anyone here experience with switching the authentication method from basic to bearer token?the bearer token is already generated but i have no experience and i dont know where to start.I will be thankful for any guidance edited to add:...

lmao by Tera Contributor
  • 1553 Views
  • 9 replies
  • 0 helpfuls

Resolved! can anyone help me to get restoring my PDI

#can anyone help me to get restore my PDI I'm not using my PDI from past 1 month due to personal problemsi developed lot of work on that now it showing your instance is hibernating my pdi: dev74353.service-now.com 

Prem33 by Tera Contributor
  • 929 Views
  • 6 replies
  • 3 helpfuls