When I am looking at Emergency change's the process flow is going from New when I save it to when I click Request approval it's skipping Assess and marking it complete and then going directly to Authorize. We don't want this to go to Authorize until...
I have a workflow that has sys approver step and a sys approval group step both triggering at the same time wondering how to condition it so that if the group is unique only send one notificationNotification 1 condition: Notification 2 condition:
I have a catalog item with meta tags such as Request, Req, Others. When I search in the employee center using the keywords Request or Req, I obtain results. However, when I use the keyword Others, I don't get any results. Can anyone suggest how to ov...
Hi All,I have to create an ATF to test a record producer submission. That particular record producer is having a mandatory variable with type as attachment.I have used the test step "Set Variable Values (SP) to set values for other variable.But how I...
Hi Community, Adding CI's in CMDB will capture in update set? Regards,Srinivasu
Hi all, We want to be able to easily see all related attachments on a RITM in the task. This at self we already managed but now when someone adds a new attachment to a task the attachment is at the task an not visible in the RITM above or other sctas...
Hi, I have a requirement to trigger the ATF test cases in ServiceNow from the external apps (for example : Cucumber app) through the API. Is it possible to trigger the test cases from external apps? If yes, how can I achieve that? Right now, just ana...
Hi,There is a field to check if EUS is to deliver the task. Could you please guide me on how to click on the second radio button as shown in the attached screenshot?Thanks, Chandrakant
Hi All I am using script in workflow ,, but it's not working for me please find-out where is the error Script:- var answer = ifScript(); function ifScript() { var ritmGR = new GlideRecord("sc_req_item"); ritmGR.get(current.sys_id); var user...
Hi, Anyone can please help me to understand the difference between last scan in discovered item and Last found in Vulnerable item in servicenow? Thanks in advance. Regards,Juganta
Hello, I created a very basic subflow with inputs and outputs as shown below which works as expected when Testing in flow designer. I then got the server script snippet working in the background script as well. Then I moved onto to the client script...
Hi there, Firstly, so sorry it's a bit general but having to omit data. I have a requirement where I need two groups of users to be allowed access to a 'cancellation' button. How would I go about this as currently the button is only visible for admi...
!!! Need assistance !!!Hi Everyone, I have created custom list type filed on Incident Communication Table which is referenced sys_choice table. I have used advanced reference qualifier to to display relevant choices. However, the issue is non admin u...
Is there any video to implement end to end 'custom url' setup ?I have gone through https://docs.servicenow.com/bundle/vancouver-platform-security/page/integrate/authentication/concept/custom-url.html but not getting proper guidanceIs there any depend...
I have a custom view for a location form. I want to make certain fields read-only. Currently, my code are as follows: function onLoad() {var view = getView('groups_view'); //get viewnameif (view == 'groups_view'){ g_form.setReadOnly('short_descriptio...