Hello Experts, I am trying to auto populate the Assigned To field of an asset on the alm_asset.list table when a new hire is onboarded and an asset is selected. However, my flow is only able to populate the Reserved For field and not the Assigned To ...
How to fix related lists in CSM Configurable Workspace. The sorting donot align nor the list layout matches as per csm configurable workspace "0" view and follows default view columns only. Any solution? Sorting even in default view doesn't work? wan...
I struggled with this a great deal and had difficulty finding an answer in the community so thought I'd share my solution. Problem Statement: Flow designer tasks are created conditionally in parallel and you want to mark the request closed incomplet...
I am not able to generate a survey using the below ui action server-side script. The UI action needs to be created on the cmdb_ci_business_app table. Please advice for any corrections.var typeSysID = 'c1d2fef9dbe3a5909cbf198d139619be';//The sys_id of...
Hi, I have a catalog item that I only want visible for one specific region: APAC (region is a custom field on the user table). I have a configured a user criteria (not available for) on the catalog item.All regions selected except APAC. However, the ...
Hi Community,I have a requirement to expose one (State) field from alm_consumable table to users having inventory_admin role. Currently this table does not have any ACL of it's own and are being inherited by alm_asset table. And ASSET table has asset...
Is it possible to create a test that submits a record producer and then checks the generated record to ensure the correct fields were entered? I have successfully created a test that submits the record producer, but unless I'm missing something I can...
Hello -- I have created a widget on a page in service portal called "customer input". This widget calls "$sp.getWidget('widget-form')" in the server script which allows the fields to be displayed on the page. There is also a client script that runs o...
I want to use a reference-type ATF Variable to fill an input variable in an ATF Test step. The problem is: whenever I click the Expand button to use a field value from the reference record to populate the input variable, the picker list crashes and t...
Hi, Users are not able to see the worknotes with in the task. could you please suggest why its users are not able to see the work notes in tasks, as an admin i can see but for users worknotes not visiblethankssid
Hello, I recently read that "The HR Core Case [sn_hr_core_case] table is an extension of the Task table, but it is in its own application scope". Regarding reporting, I'd heard that it is typically best practice to run reports off the Task table giv...
I have an inbound email action that I want to update a task in ServiceNow. Instead of updating the task however, it is creating a new task. Here is the email body being sent to my ServiceNow instance: I would like to close this task. HRT0005632 My u...
Hello.. I'm working on the simplest GlideRecord query for a fix script and I'm not able to get the value of a field using .next() method. However, I am able to get the value using .get() method. See gr1 and gr2 below. Both scripts are doing the same ...
Hello Experts, My requirement is There is group called ABC group. In this group I want to check how many members are not authors for knowledge articles. We can check authors in this sn_km_mr_st_kb_knowledge table. we can find that users manually bu...
Client is a multilingual corporation with languages in English, French, Spanish, and Italian. While trying to diagnose an issue, we noticed a reference to a Catalog Item in a customized form. We also noticed the following code snippet:var cat_item_...
