Hello Expertise, Can anyone help me with how to implement an automatic reminders to be sent for pending items, tasks before its due date ? and to give user ability to send reminders manually from the system? Thank you
I created an email notification, but I am looking to not hard code it so thatWho will receiveWhat it will contain is please see current notification, how can I adjust this condition in order for it not be hardcoded I did like to switch to use bus...
I have a variable set which is being used in multiple catalog items. Now, I want to change this slightly in one of the catalog item(but others should not be impcated). Have tried whether there is any way using the dictionary override concept but coul...
Hi, is there a way to send a survey out to a percentage of active users? This would not be based on any tickets. I would like to send out to say 12% per 30 days and do a different 12% the following months with no repeats for 1 year. Thanks for any su...
I am using onSubmit client script to validate the three (dev_endpoint, prod_endpoint and test end point) field values with regex. But not sure its not working well. function onSubmit() { //Type appropriate comment here, and begin script below ...
Our CIO is talking about bringing in "vending machines" that will handle dispensing smaller, not so fragile items things like mice, dongles, etc. One of the ideas is for the user to do a request through the catalog in our service portal. That would...
I need help building a report to find duplicative web form submissions. We are rejecting true duplicates for the same date, but submitters get around this by falsifying dates. There are 6 fields including Account, Product, and Lot Number which need t...
Need help to create :An inbound email action to submit a catalog item request automatically. Email (Subject, Body)Catalog item(Short description, Description, Requested for) For Requested for, it should create a user record(fill the email & User id w...
Hello, I am trying to edit the Portal service with Theme Builder but I can't find where I can change the color of the links, that is, Category Subcategory for choosing a CatalogI attach a screen to better show my objective in yellowCould someone guid...
I need to check offboarding request submit user present or not multiple groups. If present i want send a ticket to particular group and remove that user into that group. i'm working on this requirement on workflow but i can't get could you please h...
Hi All,I have created email notification and survey for Incident and Request and that is triggered after incident and Request closure.1) I have closed 'XYZ' request just few seconds back and closed 'ABC' request few hours back but i didnt submitted ...
Hi Team, I have a requirement where we have Help text "'Click here to view the " and while clicking on "here" it redirect to an URL. The Help Text is attached with the Checkbox where annotation is not available and i have to add the help text via on...
Hi Team,I have checkbox with Help text attached to it but whenever i check it the help text get disappear but as per my requirement i have to keep it fixed.I have attached the help text by using catalog client script onLoad :g_form.showFieldMsg Plea...
We are trying to render the platform form view in a UI page. We just want the fields with in the form to be displayed without the header and footer section that has the UI actions. One approach that we tried is to render it in an iframe, and using jQ...
Hello Community, I Created a Workspace in a scoped Application and i was trying to add a couple of filters to the dashboard in the workspace landing page. This is how the landing page is at the moment.The two filter i created are affecting both the r...
