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Forum Posts

User doesn't have permission to SCTASK Variables

Hello, Have a Flow that takes the RITM that is created from the Service Catalog and it creates multiple SCTASKS passing all the variables from the RITM to SCTASK. The Assignment groups on the SCTASKS don't have permission to see the RITM. For some re...

How to add collapse bootstrap in the servicenow Portal ??

Hello Team, I below code which is working is fine in the normal browser Howerver, when add those scripts in the servicenow JS is not working . how would I achieve this collapse feature of bootstrap <link href="https://cdn.jsdelivr.net/npm/bootstrap@5...

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jayprx by Tera Contributor
  • 572 Views
  • 1 replies
  • 0 helpfuls

Cloud Observability on PDI

Hi all, very new to SNOW! Does anybody know whether I can add Cloud Observability to my personal development instance? I can't seem to find where I can install it? Thanks in advance!

bantex01 by Kilo Contributor
  • 274 Views
  • 1 replies
  • 0 helpfuls

Question on client script

Hi All,I have written on change client script for populating category nd subcategory based on the caller company, department and caller email domain.res[0] - is company and res[2] - is department & res[1] - is email domain  if ((res[0] == 'ES'|| res[...

Mani60 by Tera Contributor
  • 251 Views
  • 1 replies
  • 0 helpfuls

Resolved! Service Portal: Widget Client Controller Translation

Hi, I'm facing a problem where I'm unable to translate a text/content in Client controller script of a widget (Homepage Search) I have used ng-bind:data.greeting instead of options.title in HTMLHTML code: For e.g. I'm trying to translate the greeting...

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Resolved! ClientsCRIPT OnChange NE FONCTIONNE PAS

function onChange(control, oldValue, newValue, isLoading, isTemplate) {    if (isLoading || newValue === '') {        return;    }    // Vérifiez si le champ modifié est 'Estimatih HT'    if (control == 'u_estimatif') {        calculateAndSetC();    ...

Hicham-dev by Tera Contributor
  • 1193 Views
  • 12 replies
  • 3 helpfuls

How to avoid page Break in PDF

Hello Community!I am Exporting PDF of the UI page and it looks like this.The PDF should avoid page breaks.Using GwtPollDialog method I am exporting PDF.How can I achieve this? Thanks in advanced! 

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Resolved! Mark the old duplicate cases state ="canceled"

Hello.I am creating a new record using Flow.-> When this record is created it should check the record table and mark duplicate cases as "canceled" where we should check both duplicate product_code and customer_code fields on the records. 

Insider by Giga Guru
  • 621 Views
  • 4 replies
  • 1 helpfuls

Flow designer warning

Hi Guys,How to find the issue of the flow designer if every time I open/collapse the Action it shows the warning"A dynamic action error occurred'And I doubted that this is the cause of the issue we encountered when we are performing a process which i...

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Codi by Tera Contributor
  • 662 Views
  • 3 replies
  • 0 helpfuls

How to get one email notification if user is inactive

Hi Everyone,  I have a requirement Need To Identify When User Marked As Inactive Is Also Assigned As A Group Manager. I have created one BR on Sys_user table triggering Notification currently. var gr = new GlideRecord('sys_user_group'); gr.addEnc...

prasad39 by Tera Contributor
  • 1225 Views
  • 8 replies
  • 0 helpfuls

Error message on Change form

Hi All, I am getting the below error on change form. Please assist. Error MessageSyntax Error or Access Rule Violation detected by database ((conn=450351) Unknown column 'task.closed_at' in 'field list') Thanks & Regards.

Joshuu by Kilo Sage
  • 343 Views
  • 3 replies
  • 0 helpfuls