Please help! Why my MetricBase trigger flow doesn't trigger even when the condition is met. I ran Test and it worked. After it is activated, I found no more flow executions even when condition is met. We are using Utah.
Hi all, I have a requirement to map string field value to a reference field. That means source field will contain string value ( eg : Name of business area) but the target Field is a reference field. Is it possible to map string field to reference fi...
I'm curious if I'm able to do this. I want to create an notification email script. That retrieves the device(s) assigned to someone in my comp_device table. However, in my table a person can be assigned multiple devices. Each device being its own rec...
Hi Everyone,I'm not sure if this requirement is possible or if so how much effort it would take. Currently when tickets are assigned, a user selects the search at assignment group and they select the desired the group name. Is it possible to also vie...
Scenario of the New User Setup Flow Design:When someone request a new user setup, it creates a request creates a request item and then creates three different catalog task to go to different department within our team. What I would like flow designer...
I created new dashboard and shared to one user. But user is unable to see data in dashboard. Data is showing empty and dispalying message: "Report visible only to a specific user or group"Plese suggest how to overcome this.
On an extended company table 'parent' field is not visible in the scoped application to scoped application roles. This is visible only to 'admin' role. The roles have ACL to create, read and write privileges on the extended table. Also, roles have A...
I can get the script below to work for a single record without any of the forEach function lines below...But, I must be so missing something when trying to loop through this array (mrvsValues). Any suggestions? var mrvsValues = current.variables.mrv...
Hi Developers, I have a requirement to make 4 fields mandatory on a certain view(ECC View) of rm_story table Below fields to be made mandatory additionally for ECC View.1. Product2. Theme3. Assignment group4. Assigned to Please suggest.
Hi, how to write Glide Record Query to get sysid of service_offering using assignment_group sysid in service offering table.I am using this query.var gr = newGlideRecord('service_offering');gr.addQuery('assignment_group', agsysid);gr.setLimit(1);gr.q...
I need to add variables that display on the RITM form to display on the catalog task. However, I need the same variables to display on the catalog task form or in description field. After going through google as well as community blogs I have found ...
Hi,I have created a table-level (None) "read" ACL and assigned roles (SNOW Admin, SNOW Developer, SNOW Testing) to access the table. I have also created a "write" ACL to access the "records" (*) to the same table with the SNOW Developer role.When I i...
Hello,Can someone tell me if I am able to use a Create trigger when the status of the record is closed in a flow or is there a way that I can script a trigger? I am trying to set a trigger on closed records that will retrieve attachments when applic...
Hi, I am trying to remove/hide option from catalog client script ONCHANGE but not working any suggestions function CallBack(response) { var answer = response.responseXML.documentElement.getAttribute("answer"); var user = JSON.parse(answer); if ...
Hi, We have 2 different sources which automatically import into the cmdb_ci_computer table. The issue is that i want one to be the primary source and not get overwritten with information from the other if it differs, but want to be able to pick and c...
