how to restrict existing approvers
for adhoc approvals I have enabled Edit UI action. I need to restrict in removing existing approvals. How to do that ?
Forum Posts
Inactivating a survey
Hello,I have a survey defintion that is being replaced with a newly designed one. In terms of our old surveyu if I inactivate (Active = FALSE) our old survey definition record will this also render the related survey category, survey questions and as...
When a change is opened for Approval Only few selected group Members be able to Approve?
When a change is opened for Approval Can only selected group Members be able to Approve? When a change is opened for Approval Not all Group Members should be able to Approve. Only few selected Members should Approve.How can we do that?
Servicenow Integration with ConnectMaster
Anybody worked on the ConnectMaster Integration ?Sharing any links, docs would be helpful.
What is exactly a node? how it relates to performance issues?
Hi everyone, What is a node is ServiceNow? How is it related to response time issues in ServiceNow? And how to fix it? I am not being able to find a proper answer anywhere. I would appreciate some help Thank you in advance!
How to create a transform map for Vulnerable Items and Configuration Items that need to be created?
Hi Everyone, I am creating a vulnerability integration for vulnerability response. My main question is how do I create a transform map that will match existing CIs and create new ones if they do not exist and then create the Vulnerable Item mapping w...
Not able to login https://developer.servicenow.com/dev.do - solved
Hello there, I went to login to the portal and clicking the link at https://developer.servicenow.com/dev.do for Login just causes the page to refresh - it did prompt once and after entering credentials successfully the page shows the same Login as if...
ServiceNow Learning 91 : 2024 MVP and Rising Star nominations are here! Steps are mentioned here!!
Hi Community Family, Finally, the wait is over for Nomination for 2024 MVP #mvp# and Rising Star 2024#risingstarIt is a great opportunity for professionals who are active contributors. Please follow the steps to nominate yourself. Q1. Who all are eli...
Resolved! Show variable in SC-Task level
Hi, we have created a variable, and set to global. ex: lets take variable name as "asset_name". and it should only visible at task level not form levelUI Policy: to hide from the form level/catalog levelonce the request is been submitted, it will cre...
ServiceNow Learning 87: Resolution - How to fix the flows stuck on "Waiting" state?
Hi All, Today I have come across a scenario wherein the flow got stuck on Waiting for so long. So here I will cover what to do in these scenarios: In some cases, you may find a flow is unexpectedly stuck in the "waiting" state even though:The approva...
Need attention setting to true
After case state is resolved and later if I add any additional comments then need attention is setting to true , how it is happeningThere is one OOTB flow called 'set need attention if additional comments added by others',I have deactivated but still...
Resolved! Possible to make a Service Portal header vertical (sidebar) instead of horizontal?
I am trying to create a vertical header menu on the left side of the screen in Service Portal, similar to the left menu on the HI Portal. But I haven't had much luck. If I set the height to 100% and give a fixed width with CSS, the menu will be verti...
Certificate Inventory and Management State Mapping
Greetings Everyone, I am working to setup Certificate Inventory and Management in our development instance using Certificate Authority. I have setup the Discovery Schedule and Credential to pull in my organizations certifications from Digicert. Looki...
Resolved! unable to chnage import set field type decimal to date
Error:Unable to format 87,022,700 using format string yyyy-MM-dd HH:mm:ss for field u_last_update_login we are getting bulk of above errors in scheduled import sets. We are getting data from data source mid server (JDBC). This import set will ran eve...
Embedded Survey Oversized in Email notification
Hello there I embedded a Survey (image scale) in the email notification but appears as oversized. The survey is contained in the ${notification: body}. I have a also Notification Email Script( called: survey_url_script) that allows the Survey to be p...
