Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! convert date/time to acceptable ServiceNow field format

Hi all, I'm sending a "Recorded Date" field data in this format: "2023-09-28T09:01:11.71Z" to ServiceNow Date/Time Field.Currently it is being represented as "2023-09-28 00:00:00" How do I need to handle it on ServiceNow side, so that the ServiceNow ...

EdLtu5 by Tera Contributor
  • 414 Views
  • 2 replies
  • 0 helpfuls

Scheduled Data Export sc_task and include variables from RITM

i am trying to export a list of catalog tasks to be actioned by Manage Engine for Active Directory account management. The problem I am facing, is that the sc_tasks in question have fields in variables on the RITM, and though I can get at these varia...

jlaps by Kilo Sage
  • 454 Views
  • 1 replies
  • 0 helpfuls

Resolved! POST method not supported for API

Hi,I am trying to create a table via API and custom fields. I am succeeded  to create a table but failed to add custom fields. I got an error Failed to create field field234. Status code: 405, Response: {"error":{"message":"Method not Supported","det...

Alex153 by Tera Contributor
  • 2136 Views
  • 5 replies
  • 2 helpfuls

Resolved! GlideAJAX and ScriptInclude issue

Hi,I have written 2 GlideAJAX with one ScriptIncludes encapsulating both the functions. I have to see that the incidents and RITM's selected as list collector at the task level `should populate in the work notes. Incidents are displaying well, but no...

RITM.PNG W.PNG
Community Alums by Community Alums  
  • 717 Views
  • 18 replies
  • 5 helpfuls

How can I validate the SWIFT/BIC code in the instance?

Hi there! I'm working on a swift code validation on a field of Record Producer, you can find the codes here https://www.theswiftcodes.com/, how can I get the values from the page for field validation?The code is inserted for the users, and I need to ...

carinagiovine_0-1696254183423.png

Resolved! How to Change Field Label for Reference Field???

Hello smart folks.We have a field on our Service Catalog Requested Item form that actually reflects a value in the Request table.  It looks like this: If I go to Configure - Form Layout, the field looks as follows: I would like for the Label of this ...

1.png 2.png
G24 by Kilo Sage
  • 2507 Views
  • 8 replies
  • 2 helpfuls

Resolved! Reports using "Time Series" show "empty"

Hi everyone, Im trying to do a report which show's the date. In the "Type" Im using the "Line" on the "Time Series" Categorie, but Im having a problem, when I test it, it show's "empty", does anyone know how to fix this?Example:  

F_bioSantos_0-1695653163955.png

Create multiple related record in request catalog

Hi all,We have a request item (catalog item) where i need to allow user to create a list of access items (multiple) with paths and access levels.For example:User John Smith requested access to Files stored on the server.  His manager needs to provide...

MWright1 by Giga Guru
  • 228 Views
  • 2 replies
  • 0 helpfuls

Regarding Events Proceesing

Hello Community, I'm facing a challenge in monitoring events in my production instance to determine if they are processing correctly. Given the high volume of events every minute, simply changing filter conditions takes too much time. If I select a s...

Midserver files and folders removed inside \agent\import\

Hi, I have an issue where the mid-server files and folders are removed on the pre-prod instance. This was noted after the upgrade to Tokyo. (there are no "previous versions" to restore in the server). We only upgraded one instance for now and its tha...

GabbbY by Giga Guru
  • 618 Views
  • 1 replies
  • 0 helpfuls