Forum Posts
List layout is not captured in the update set
I am trying to create a new list layout but is not captured in update set.
To Help me in providing real time scenarios for Script Includes,order guides,catalog items,ACL
Hi, Can anyone Help me in providing 10 real-time scenarios for each of the Script Includes, order guides, catalog items, ACL, and UI actions.Thanking you Tarun
Glide modal: Change textarea field dynamically based on another field value
Hello, I am learning a Glide Modal on the Agent Workspace. I can put some fields there and do the work when submitting it. But, I would like to have the option we are having on forms with onChange() client script. When I write something in the first ...
Adding recipients to Cc: via mail scripts not working
We have a requirement to have watch list members added to the cc: on outgoing notifications. I followed the instructions in paragraph 4.5 of the Scripting for Email Notifications document, and in the script logs I see that the watch list members are ...
Transfer Update Set XML from one to another SN instance without downloading the xml file
I have a requirement where I have to transfer Update Set in xml format to another SN instance through REST API, without downloading the xml file manually. I need to automate this whole process.---As of now, I'm downloading the update set using UI Act...
Adding new fields / removing fields - how to handle old and new records?
Hello,I have a request to remove 2 fields from a form and add then add several new fields to the same form. There are tons of existing records that already have the fields populated. In addition, the customer is asking that the new fields are only d...
Resolved! Regarding Record Producer
.The script in the Record Producer runs when a record isa. insertedb. updatedc. deletedd. loaded
Resolved! Compare two tables and update record
I'm trying to go through each record 1 at a time( I want to make sure I'm looking at published records only, such as ('workstate_flow', published)I want to get field called 'number' from kb_knowledge tableI will then go to the kb_use table and get a ...
Resolved! How to get checkbox variable in workflow?
I have several checkboxes on a catalog form.When I submit the form, I want to be able to see if the checkbox has been checked in the workflow. I was under the impression that I just need to check to see if current.variables.chkboxname == 'true' would...
Resolved! UI Page - Processing Script will not run ...
Hello Experts,I have a UI page that is designed to mass update records from a list view, that will engaged will not run it's processing script. I added a few log statements to see how far it is getting, but it seems that it is getting no where. Addi...
Instance Options Grayed out on a Widget
My Instance Options is grayed out on the Ticket Status widget, this is the only one that is grayed out.
Resolved! UI Policy not working as expected
UI policy "Clear the variable value" makes a field empty even the condition is false in Catalog items.I've created a catalog item with several variables, then added UI policy to show and require some variables based on answer to a previous question."...
Resolved! Map to field functionality
Hi, I have a variable set which is used on about 100 record producers. I have added a field to the variable set which is populated with the contact phone number of the user. I also have a checkbox next to it. If selected, the phone number field is no...
Resolved! Workflows and Flow Designer scenarios
Hi All,Greetings!Can anyone give any real-time scenarios for workflows and flow designer? This will help me to get more knowledge on this topic. If anyone has any suggestions please post them here, it would be great!Thanks in advance.Sagi