Business rule
what would I script on business rule if I want all of the unapproved RITM sent a reminder to the approver
Forum Posts
Resolved! Behavior of g_form.showFieldMsg()
Thank you for your help.I am working on the following three requirements.All of them will be the behavior before the update.-True/False field and a Date field.-If the True/False field is false, the Date field should have a showFieldMsg and the showFi...
Resolved! Case table is not available in Encrypted Field Configuration
Hello, everyone. I would like to implement column-level encryption in the Case table (sn_customerservice_case) apparently, it is not available in creating a new Encrypted Field Configuration record. The necessary plugins were already installed for CS...
How to create a generic flow design for multiple catalog item?
Hi, How to create a generic flow design for multiple catalog item? Regards,Juganta.
What is the difference between Software Model and Software Discovery Model?
I have two questions. 1. I understand that 'Software Discovery Model' imports data through Discovery.how does 'Software Model' data fill up? 2. what is the difference between Software Model and Software Discovery Model?
SecurityIncidentUtils not creating a new security incident
Hi everyone , im trying to create a security incident from a ui action this is the code var securityIncident = (new SecurityIncidentUtils()).createFromIncident(current); gs.addInfoMessage(gs.getMessage("Security Incident {0} was created", securityIn...
Is reducing the wait time for event triggers, when testing, possible ?
Hi,Problem - triggers for events such as notifications are days in the future, i.e. and approval reminder notification is in 3 days. When testing an outcome of an enhancement to a notification, is there a way to bring these forward in real time, wit...
Resolved! Auto populate catalog record producer
Hello, I have a UI action on a record that redirects to a catalog record producer (Pics below). I would like the values to auto-populate on the record producer, what would this code look like? Do I need to pass the values with the UI action? I'm kind...
SOAP Request test error - host parameter is null
I have defined all parameters in SOAP message function. I clicked "Test" link under Related Links.Response returned Java error - host parameter is null, You can see the request is undefined. Can anyone give some help here? SOAP Message
Resolved! selected variable launches a task
Hi,I have a workflow that needs a task to launch when a certain variable(select box) is selected. I have tried the "wait for" and "if" but the end result is the task that has the variable in it has to be closed first. The task must remain open and a ...
Populating the value from a field on one table to a field on another table
I need to copy the value from one field on one table to a field on another table. What is the best way to configure this?
Certified Implementation Specialist - Event Management Mainline Exam
Hello All, I am planning to clear my Certified Implementation Specialist - Event Management Mainline Exam Any valuables dumps,notes,links,threads will be much appreciated!Please feel free to drop your suggestions/insights from where can I prepare for...
Trouble with Flow and Decision Table
Hi ServiceNow Community,I'm facing an issue with a flow in ServiceNow that uses a decision table. Despite my efforts, I find myself having to test it repeatedly. Every time my table updates when I clicked test button in the flow designer. I would gre...
Resolved! selected variable launches a task
Hi,I have a workflow that needs a task to launch when a certain variable(select box) is selected. I have tried the "wait for" and "if" but the end result is the task that has the variable in it has to be closed first. The task must remain open and a ...
UI Builder - How do i fetch the current sys_id of the case in view (contextual side panel)
Hi,I am very new to ServiceNow and would appreciate any help. Currently working on the CSM/FSM Configurable Workspace.In UI Builder, when i interact and open a case record, how do i go about to make it such that the sys_id of the current case record ...
