Hi Developers, I have a requirement to make 4 fields mandatory on a certain view(ECC View) of rm_story table Below fields to be made mandatory additionally for ECC View.1. Product2. Theme3. Assignment group4. Assigned to Please suggest.
Hi, how to write Glide Record Query to get sysid of service_offering using assignment_group sysid in service offering table.I am using this query.var gr = newGlideRecord('service_offering');gr.addQuery('assignment_group', agsysid);gr.setLimit(1);gr.q...
I need to add variables that display on the RITM form to display on the catalog task. However, I need the same variables to display on the catalog task form or in description field. After going through google as well as community blogs I have found ...
Hi,I have created a table-level (None) "read" ACL and assigned roles (SNOW Admin, SNOW Developer, SNOW Testing) to access the table. I have also created a "write" ACL to access the "records" (*) to the same table with the SNOW Developer role.When I i...
Hello,Can someone tell me if I am able to use a Create trigger when the status of the record is closed in a flow or is there a way that I can script a trigger? I am trying to set a trigger on closed records that will retrieve attachments when applic...
Hi, I am trying to remove/hide option from catalog client script ONCHANGE but not working any suggestions function CallBack(response) { var answer = response.responseXML.documentElement.getAttribute("answer"); var user = JSON.parse(answer); if ...
Hi, We have 2 different sources which automatically import into the cmdb_ci_computer table. The issue is that i want one to be the primary source and not get overwritten with information from the other if it differs, but want to be able to pick and c...
Hello All,We have a catalog item with the following checkbox:If the checkbox is true, I would like the the TASK priority to be 'Urgent' and if the checkbox is false, then I would like the TASK priority to be 'Low'Could someone please help me on how I...
Hello , I am working on a way to remove any duplicate planned outage messages from the Service Portal.The way that I have configured Planned outages so far is cloned the widget and customized to display the details field first and then "will be unava...
I need to created a report showing all Req, Ritms and Change that are overdue by 3 or more days. I have created such a report for Incidents, using the ootb view "Tasks.Breached SLAs (Task SLA)" as my only data source. But I have not found an oot...
Hi Team,I have a requirement to block 700+ emails to create tickets in service now. I tried with email address filters but it is not working, please suggest the best way to ignore all IDs. The list contains different domains. please suggest any idea ...
Transform Functions not working in Flow Designer on Customers Instance - How do I enable them ?Hi ServiceNow Community, For some reason, I am unable to select Transform Functions, on my customer's instance that I am working in. I am in Flow Designer ...
Hi All, We have SLA discrepancy observed and want to repair SLA for 750 SCtask ( in sc_task_sla)Need help with a Script to execute the bulk SLA Repair and update. Any feedback on the same will be highly appreciable. Please Note : The changes needs...
Not able to raise emergency change in blackout period even though type defined in schedule in for normal and standard change only.
I am trying to find a way to read/understand the database schema for Servicenow. When I go to Tables & Columns and look at schema maps, they are so huge, it seems impossible to follow them on a computer monitor. Bottom line, I need to know what are...
