Search a list with japanese
Hi all!How can I set up a search in ServiceNow to look up names written in Hiragana and retrieve corresponding records in Kanji?Thank you!
Forum Posts
client script-set read only
Hi, I need to make a client script that will make the state button read only even on the fly. A new incident that I open will directly be read only and also when there is an incident form in the system and I want to change the status, so I can't. pl...
Resolved! How to update Field inside the reference field of a current record via Business rule
Am trying to update a field inside the current records reference field.Am using the below code and able to get the logs, but data is not getting updated inside the reference record. Could someone please help on this.var a2 = new GlideRecord ('ast_con...
How to fetch attachment from one table and populate that attachment to another table custom field
Hi All, I have a requirement to fetch the attachment from one table and stored/ autopopulate that attachment to custom field in servicenow. This custom field should autopopulate the attachment from table.Thank you!
How to check if current user is having at least one role from list field?
Hi all,I have a table on which there is list type of field storing user roles.I want to GlideRecord on that table with query that logged in user should have at least one role from that list.I am trying in background script but not sure how to do this...
Resolved! Fill fields in a PDF using API "PDFGenerationAPI"
Hello Community I am trying to fill the PDF using "PDFGenerationAPI" as described in below link https://www.servicenow.com/community/developer-articles/fill-fields-in-a-pdf-using-quebec-api-quot-pdfgenerationapi-quot/ta-p/2306237 and getting the r...
Resolved! Related list question
Hi,On a demand form we have a related list called Affected Cost Centre where users can select one or more cost centres associated with the demand record. There is now a requirement to have the primary cost centre as a field on the demand record, so w...
Close RITM only after closing all the SCTask in it.
Hi All,I want to create one business rule for,Condition 1 : If SCTask is open and someone try to close RITM before closing SCtask then it should show error like "Please close SCtask before closing RITM".Condition 2 : If SCtask is "Closed Complete" th...
Can we test workflow in ATF for scoped application?
Hi community,I have a requirement for ATF. It is a scoped application backend developed workflow. Requirements include multiple records should move to one bucket or table to another and whenever update field value as ' Yes' it should move to next buc...
Variable Encryption
We have set up integration between ServiceNow and an External System for automation. The requirement is that the user will enter the password in the ServiceNow catalog item, and it must be sent in the payload in an encrypted way to the external syste...
Issue with the notification triggering using scheduled job
I need to trigger three notifications according to the following conditions, and the notifications will be triggered using a Scheduled Job. Conditions:When the due date has just passed and it has not passed 14 days, trigger the first notification. Th...
Resolved! How to achieve Notification body to contain the date when it was triggered?
Hello experts! I have a requirement to fulfill - there are 2 notifications configured, both are triggered using events. One event runs on 2nd thursday of every month & another runs on the BR which triggers on insert with certain conditions. How can i...
Resolved! CSM/FSM Configurable Workspace: more than one field decorator
HellosI've added 2 field decorators to the Assignment Group field on the Incident form in the CSM/FSM Configurable Workspace. But somehow, only one of the field decorators gets displayed (the one with the lower order): If I switch the order, the oth...
Save button in Project Workspace
I have trigger business rules before saving data in project/ Project task table after clicking on 'Save' button in project workspace.
I need a cancel button while submitting record producer form in Onsumit() catalog client script.
Hello Community, please help me with the following.
