Adding role to multiple groups
I have been asked in an interview how I could add a role to 2000 groups at a time. Can anyone answer me the possible way of doing that??
Forum Posts
Resolved! Show an item variable in Additional Details tab
Hello, I'm having an item variable that needs to be hidden on Catalog form, RITM and SCTASK levels but displayed under the tab of Addition Details in Portal. However, its visibility is controlled by the value of another variable. Is there any suggest...
Creating a metric on Projects table tracking the states of Project lifecycle.
I want to create a metric on Projects table that should show the different states and the duration the Project goes through. I see a similar metric on Incident table "Incident State Duration". I created a similar one but it doesn't give any records i...
Active a plugin by uploading product offline with X509 Certificate
Hello all, I have uploaded a document in my local machine and i had the upload X.509 Certificate, but now how can i upload the product? all i want one application
Inbound email action weird behavior and target record is empty even when the email log shows processed and incident created.
I have created an Inbound action on incident table. I want that once the condition meets and this inbound action run, no other should run after that. So I checked stop processing. Issue: 1. If I check stop processing then the email log shows the corr...
Hide a field in catalogue item which is referenced in a table
Hi, I have a table called frame work rules, in the table two fields is there:1.hide Catalog item description(This is Check Box type field)2.Catalogue Item(This is reference field from sc_cat_item)My requirement is: When ever I will make the Check...
What exactly is the use of 'Run script' in a transform map?
What exactly is the use of 'Run script' in a transform map? I am not looking for definition, but need some use case scenarios to understand the actual use of it. I have seen few posts like this - https://www.servicenow.com/community/developer-forum/...
UI Action to redirect user in the same Tab to specific URL in SOW
How can I create UI Action to redirect user in the same Tab to specific URL in SOW?Right now, on click the user is being redirect to the url but on a new Tab.
Validating Dashboards via ATF
I am just curious to know if we can validate more functionalities of dashboards via atf other than just 'dashboard sharing' and 'dashboard visibility' steps.
Rest Inbound Integration
Hi,the senario is : there are two Scripted Rest resource one for incident create and another is incident update. In Update if the incident state is closed it can not reopen again. it need to create a new incident with the given payload details. How t...
What is the order of execution of Transform map and Business rules?
After which phase of Transform Map the actual database operation happens?And also when the 'Run business rule' is enabled on the Transform map, and if there is a conflict for a field (Transform map says to update the field with value as 'A' but busin...
Resolved! Query related to E-Signature
Hi Everyone, We have been trying to create an E-signature in LE in one of the Manage Lifecycle events.We have followed all the steps and have constructed the same. Whenever the task is created for e-signature and we click on "Sign Document", the atta...
Resolved! Filds don't show value
A regular table reference where it shows the name field which has two values concatenatedlast_name and frist_name.The field is set on the table to be displayed.but despite this, the value from this field is not visible on the portal.If I choose, for...
Customer Activity Section on Workspace
can any one help on the customer activity section, on the below things?
Keyword Mapping
I have a requirement of Emails to case and we have 100+ keywords and based on the keywords in the email body and subject, 'Category' and 'Sub category' should auto populate in case form. How to use this 100+ keywords in script and map the category a...
