Hello, is there any way to change dynamically the help text of a variable on a catalog item on portal??? For example, based on the "Activity" field, I would like to change dynamically the help text on the "Additional Information" field. Thank you ...
Hi, Once I open ESC portal it will showing few errors in the beginning itself, so I don't know why the reason and Can you please help on this how to solve these errors. It will helpful. Thanks in Advance!
Hi all, I have requirement :Below one type is Label1)If you are not sure who your BRM is, please find out herehere is linked to https://www.google.com/search?q=images&rlz=1C1GCEB_enSG1079SG1079&oq=images&gs_lcrp=EgZjaHJvbWUyDAgAEEUYORixAxiABDIHCAEQAB...
Hi All,There is a requirement.there is a specific field called Migration_date, I want this field to be editable to specific group members,Lets say the group name is 'X'. I don't have a security admin role to write ACL for this.How can I achieve this ...
Hello Experts,I've created a custom field but forgot to set up its update. After reviewing, I noticed the default update set entry for that custom field is missing. Is there a way to capture this field? Please guide me. Thank you.
In our instance, we have imported data of some servers and application CI's from an external third party tool with tag's.Now, we want to use the tags to create Tag-based Service Maps. Scenario :: 1 However, when we are using the Tag Key of the Host m...
Hi,Below is the script written to display RITM & Task Detailsvar arr = [];var reqItem = new GlideRecord('sc_req_item');reqItem.addQuery('request.number', reqNumber);reqItem.query();var resultArray = []; // Initialize an array to store the final resul...
I have some questions in Discovery. 1. What is probe and sensor in Discovery? 2. What is the difference between Shzzam probe and port probe?
Hi Team,I need to create catalog item when role and group selected, role has to be added to selected group.Can we please help me out, Can i use flow designers to achieve easily or workflow.Thank You
Hi All, I'd like to ask, whether it's possible to copy or duplicate modal from one UI page to another UI page within the same application? I need to basically reuse this modal on different place on my page but If I create button and add event to show...
Write an inbound email action to process any incoming email and check following and assign the SC_Task to sender:-If task is unassigned, sender is part of assignment group & first 3 text of body or subject is "trt".
Hi,I have a requirement in which I have to create the catalog task for each MRVS row using flow designerhow do achieve this?Any help is appreciated.Thank you
Hi all, I set my flow designer triggered when state change to "Work in progress".If approver rejected the record state change back to "Open" Issuer will then submit again, state change to "Work in progress", flow will start from approver 1 again.the ...
Hello How can I insert a RITM record into the "Related Tasks" related list of an Interaction record? There is a "Create Request" button on the Interaction record, and upon clicking that button, a list of items to request is displayed. Currently, the...
