How to check Reference field empty value in Client script
Hi All,When I selected 'None' value in reference field, alert message not coming.OnChnage Client scriptField : Assignment Groupif(g_form.getValue('assignment_group')==''){alert('Empty');}
Forum Posts
One record producer with two target tables?
Hi All,Hope you are doing good. I have scenario, is there anyway to use one record producer targeting two different tables?Example:I have a record producer with variable called 'target table', with options 1. Incident, 2. Problem.When they submit the...
Buggy Decision Table
Anyone ever come across this issue and knows how I can troubleshoot DT? A decision was created somewhere in 2023, and want to add couple decisions for a requirement, however when I opened the decision in workflow studio I can't see the table itself-(...
Adding RITM's to Request based on variables of catalog item submitted through service portal
We have a catalog item called Employee Status Change which is a form our HR professionals fill out when an existing employee needs to have information of their account updated or they need equipment for a new position... you get the idea... On the st...
Flow Designer for each on a multi row variable SET
I'm working on a Flow for a Catalog Item that includes a Multi-Row Variable Set (MRVS). Within this MRVS, there's a reference field pointing to the sys_user table, allowing requesters to add multiple users.What I want to achieve is:When the catalog i...
History>Calendar view not showing most recent updates
Not sure if this is the right forum, so I apologize if not. Whenever I am looking at the history of a record, namely CIs, in the calendar view, it does not populate the most recent updates to the record. It shows records from 2022,2023, and some 2024...
Resolved! Dependant Catalog Item Variable
Hello, I am experimenting with Dependent Variables but the 2nd lookup box is not populating. I have data in custom tableI have make,model, and trim. Model is not populating. Any assistance is appreciated.
How to enable javascript log and field watcher on UI 16, version xanadu?
As you can see I am not getting developer option in settings , How do I enable javascript log and field watcher on UI 16, version xanadu? Thanks in Advance!
Source Control repos
I have my application linked to my repository in Github but I want to switch it over to my repository in Azure DevOps. Is it safe to delete the repository configuration in ServiceNow and then re-linked it to the DevOps respository?
how the sso login page by default. how to show alert for unauthorized users that says go to SSO
Hello Developer ,client requirement-how the sso login page by default. how to show alert for unauthorized users that says go to SSO Client want that SSO login_locate_sso.do should be default page for those user who do not have Admin role.suppose if a...
Identifying user by phone passed through URL
Hello friends, We are trying to implement something to our outsourced Service Desk provider, when a user calls the Service Desk, their phone system would send us a URL with some parameters we are going to parse and populate the incident form.For this...
Resolved! GlideAjax response returns null on client script
Hey Community, I wrote a client script for my catalog item, which automatically fills the manager name based on requestor id, so that I created script include but in client script glide ajax when logging response it returns null, could you please hel...
On change client scripts running on saving of the form - custom workspace
I have on change Client script written on field 1 (date field type). In custom workspace, while changing that field value, on change client script is running fine. After that I am trying to save the form using save form action in custom workspace bu...
SLA Definitions that can handle Assignment Groups that have differing support hours \ Schedules
Hi All, We have a requirement, where a single provider has responsibility for both the IT Service Desk and a subset of the level 2 support groups for various services. The service desk operates 24x7, whereas the level 2 groups work for shorter hours ...
Getting issues to generate records from record producer as guest user
Hello guys, external users are reporting that they are getting an error when they are trying to submit a public form (record producer), in the past external(guest) user were able to create records from this form. Still, they are not more, I don't kno...
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