I want to skip notifications when certain conditions are met.
originator = updatercurrent.sys_created_by = current.sys_updated_byWhat should I do in the above case?
Forum Posts
Scripted REST Web service not working right in Postman
I am very confused right now and am thinking I just have a giant case of the "Stupids" and hoping someone can save me from myself. I need a web service that allows me to post some information to create a record. So I created a Scripted REST web se...
Resolved! Case Report/Field to Provide information on SLA planned end time
I am looking to provide a field on a report showing the Cases resolve by Date but from this column chooser In reporting I dont have access to SLA or Task to be able to drill down and get planned end time field from the SLA. This is most likely becaus...
REQs not linked to RITMs
I've got a couple of REQs that aren't linked to their RITMs via the related list, and also aren't showing an attached workflow: By contrast, this is what a normal REQ looks like: However, the related RITMs DO exist, and they link back to the REQs: ...
Resolved! Installing applications from ServiceNow store into a dev instance?
I'm trying to install a service connector from the ServiceNow store into a dev instance for test purposes. When trying to log into the store I'm getting a "Not Authorized" page. Is this because it's just a dev account not attached to a "real" organi...
Any use case of 'Execute in sandbox' and 'execute as scriptlet' in scripts background?
We have 'Execute in sandbox' and 'execute as scriptlet' in scripts background. Are there any use cases of it? Any example scenarios of its usage?
UI View から Related Lists を操作すると更新セットに入らない (Xanadu)
Build name: XanaduBuild date: 06-04-2025_0434Build tag: glide-xanadu-07-02-2024__patch9-05-21-2025 件名の問題は既出でしょうか？Yokohama や Xanadu のアップデート版では治っていますか？
How to Hide OOB "Discuss" and "Follow" UI Actions in Omni-Experience Standard Feature SetI'm trying
I'm trying to hide the out-of-box Discuss and Follow UI actions in the Omni-Experience Standard Feature Set.I’ve already checked:UX Form Action Layouts – couldn’t find any option to disable them.System Definition > Dictionary – no relevant entries f...
I want to remove the AI search input box rounded corner to keep it square corner in the ESC portal.
Before patch upgrade, it was square corner. Post patch upgrade it has become the rounded corners.I want it to be a squared corner only for search bar. How can I implement the same?
Resolved! Work notes - Change assignment group log
Very simple request if someone could help me. In my current job, their ServiceNow instance doesn't capture the change on 'Assignment group' or 'Assigned to' inside tickets/tasks/request, I know this gets posted in the work notes as it did in previous...
How to display Field Changes captured in Activity Stream in Portal widget ?
These are the field changes available in Activity stream from the Instance Platform View.However, In the Portal form widget Only the Addl.Comments and Work Notes are visible. But I want to display the field changes too. How do I do it ? I even cloned...
Test suites fail using cloud runner, but same suites execute successfully using client runner
Please help, I am trying to run ATF suites using the cloud runner, because we want to schedule to run these daily.However, most of the tests executed by the cloud runner fail to execute, whereas when the same tests executed by the client runner compl...
ITSM Scenarios (One scenario daily – answer in comments) | For ServiceNow beginner developers/admins
Try the scenarios given below to improve your ServiceNow development skills :SECTION 1 Business RulesAssignment # 1- Create a table called 'incident_temp' with below two fields Incident Number Short Description- Create a business rule, this...
ATF - Validate Variable Values for Multi-Row Variable Sets on TASK
There doesn't appear to be a method with Automated Test Framework to validate variable values on RITMs or TASKs for rows added to a multi-row variable sets. For example, using ATF, I set catalog variables via the "Set Variable Values (SP)". Then, aft...
Automate approval requests before ticket creation.
Hi Team, I have Exception Table, and now i want to achieve, Before Exception record creates Automate approval request should send, if approval approves then Exception record should create, if rejects no records should create. Can anyone please help m...
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