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Resolved! Configuring inputs for a Flow

Using Flow Designer, how can I configure a Flow to accept input values?  I don't see an input tab or any input section anywhere when creating a flow.  A lot of documentation suggests that it is in the properties section of the Flow but I don't see th...

Jim Tandy by Tera Expert
  • 2394 Views
  • 6 replies
  • 0 helpfuls

Apps recertification

I have a task where i have to re-certify all the apps for zurich upgrade. I just want to know where i can find all the apps which needs re-certification? how to re-certify them what it need. Just want some knowledge to find and do it. I have read som...

Resolved! Table API Read Only Access For Admins

HI everyone, I need to restrict the access for admins when they use the table API. It should be read-only! Is there a way to do and not to restrict every table in SN? Would appreciate your help! BR  Patrick

pheiss by Tera Contributor
  • 1017 Views
  • 4 replies
  • 0 helpfuls

How to: ServiceNow - Cyberark Integration?

Hi, I found some community articles from around 2019 and I followed them.https://www.servicenow.com/docs/de-DE/bundle/zurich-platform-security/page/product/credentials/concept/c_CyberArkIntegrationConfiguration.html.1. I requested the plugin in the s...

Meloper by Kilo Sage
  • 1699 Views
  • 2 replies
  • 1 helpfuls

Resolved! Disable OOB approval notification for a catalog item approval

Hey Experts, I'm working on a catalog Item where I need to send custom approval notifications for approval. All other catalog items use the default system approval emails. How should I avoide triggering the oob approval email for this specific item. ...

saint by Tera Expert
  • 575 Views
  • 1 replies
  • 0 helpfuls

Resolved! Why would removing an approval activity cause a workflow to fail?

The below screenshot is the original workflow for updating CIs, and works; it has been working for several years now.We were asked to remove the Approval, so we did. The workflow APPEARS to work correctly-Despite the lack of errors, and despite the t...

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jlaps by Kilo Sage
  • 798 Views
  • 2 replies
  • 1 helpfuls

Resolved! Permanently delete OOB notification banner on new catalog item

How do I stop this banner from constantly showing up when I save or refresh the page?? /now/nav/ui/classic/params/target/sc_cat_item.doWhen I create a new catalog item, I get that banner.  I click the "x" to remove it, but when the page refreshes, it...

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xiaix by Tera Guru
  • 1684 Views
  • 10 replies
  • 5 helpfuls

SLA Trouble

The SLA for incidents is not triggered when the start condition is met. This occurs after upgrading to the Zurich version

yana7 by Tera Contributor
  • 963 Views
  • 4 replies
  • 1 helpfuls

Chat icon in portal

I want to hide the virtual agent chat icon for the c3i users that is where the users are with special instructions containing C3i full support. How can it be achieved.

hd_123 by Tera Contributor
  • 1402 Views
  • 8 replies
  • 0 helpfuls