Hello Everyone,I am experiencing a performance issue with the Multi-Row Variable Set (MRVS) functionality. Specifically, when I click on the Add button to insert a new row, the system takes an unusually long time to load and respond. This delay is im...
Hi Team,I noticed an issue with the Pending Actions – Tasks to be completed by others widget. Currently, it shows the following two items Production Readiness Checklist 1 Readiness Checklist 2However, the third item — Production Readiness 3 — is sti...
Integrating ServiceNow and Salesforce can be a game-changer for businesses looking to streamline workflows, enhance customer experiences, and improve operational efficiency. Whether it's syncing incidents with cases, automating approvals, or ensuring...
Hi Community, Recently we have configured the NinjaOne to ServiceNow integratrion for Pulling and Syncing up the devices/ci, and we have pre built custom scheduled import which is running everyday at 3 , but when it is getting processes the import se...
Hello,I am encountering an issue when attempting to cancel an incident in the SOW (Service Operations Workspace) workspace. The error I receive is:"Invalid value on update"Context:I have a business rule in place that checks if the incident state is ...
Hi Experts,I created a tab1, with the following tabs:Tab Name, Tab IdTaba, tabatabb,tabbtabc,tabc There's a parameter of the UI Page selectedTab, I set the parameter value to selectedTab=tabcI would like to when the page loaded, the tabc selected (ba...
Hi, I'm new to the servicenow, could you help to advice if it's possible to set a catalog item available from portal but not available from the backend？ like I created a catalog item, I want only the manager group can see that catalog item from porta...
Hi,We have two buttons on RecordsUi Actions : Draft (v_draft) this button does not apper at portal ,Portal : "Save Draft"Desktop side we have one OnSubmit Client script OnSubmit Client script if(g_form.getActionName()!='v_draft') { g_form.setValue(...
Access Control debug information identifies whether each element of an Access Control granted or denied access. The elements appear in the debug information in the order of evaluation. In which order are the elements of an Access Control evaluated?A....
Hi Team, I want to display privacy production name also in pending widgets, but currently it is not getting displayed like other 4 checklists Please help me how to fix this. Script : (function() {/* populate the 'data' object *//* e.g., data.table =...
Hi, I have a requirement to enhance the "My Task and Approvals" page (hrm_todos_page) in ServiceNow. I need to add filters so that users can filter records by Created Date, Updated Date, or Task Types. I also want to check the feasibility of directly...
Hello Devs, On Service Operations Workspace, when we click on 'Resolve' button for incidents, We get a popup as below. And we want to add another field on that pop up and should work same as 'Resolution Code' and 'Resolution notes' how can I do that....
We have implemented survey in a custom CSM application. When cases are closed, the survey is triggered and sent out successfully.Here’s the setup:Cases are created in this application from inbound email actions as well as from the web.We have a custo...
I’m trying to integrate ServiceNow Surveys with Microsoft Teams, so that when an Incident is resolved, the survey is sent directly to the caller in a Teams chat instead of email. If anyone has implemented this or has sample patterns, scripts, or Flow...
In RITMs approval related list when i click on edit it will redirect to template. we have a requirement like in collection we need to show user ids instead of names.
