Hello, There is an excel file in SharePoint that is updated regularly by a business team. We are looking to ingest this file and load the data into a custom table. I was able to create a Data source and makes a REST API call to Microsoft Graph API. ...
Hello, I have a requirement to "not" update "Most Recent Discovery" field under a certain condition. I'm trying to do it via an onBefore script. Any help on the scripting to not update "Most Recent Discovery", which by default updates everytime the C...
Use Case: I have a scheduled job that updates duration fields every 12 hours.I don't want the scheduled job to create work notes, (because everyone would get notified too often, and it would clutter the notes tab).I do have the duration fields checke...
I have created a catalog item, by default it comes with "Add to cart" button.I need "Submit" button on the catalog item in instance view. Note: I have configured the portal settings of the the catalog item and that adds submit button on the portal ...
In the tasks table, I want to display only records whose Task type is Application and Request task (u_application_and_request_task) or Reservation and Result (u_reservation).I have set the condition in the where clause as follows, but records of othe...
Hello,I would like to show a specific view for the user viewing a record and IS NOT the assigned to person:I have created a view rule but for some reason the view is not being forced.
I've just started to use service now platform, I created a table and now I want to insert a form in the service portal to submit data to this table so to add a new record in the table. How can I do it?
I have an onAfter business rule that runs on updates. Literally all I'm trying to do is have it redirect to the instance homepage. I've already logged the URL and confirmed that it's correct but it's not working. Here is my code:(function executeRule...
Is it possible to make a field read-only if a checkbox on a dot-walking field is checked? For example, I have a custom table in which records are associated to a user record (via a reference field). If that user record is inactive, I want to make the...
How do I pinpoint a particular UI action without wasting a bunch of time? I want to work on THIS UI Action which I am seeing with my own two eyes: When I go to "Configure - UI Actions", I see 74 (not kidding) UI Actions. How do I quickly and easily ...
We have an option of "insert and stay" in the form context menu, which creates a same record as current record.I want to stop this feature on Hardware table (alm_hardware) .When we click on the "insert and stay" on the hardware form, it creates a dup...
We have several large tables that will need to get many records deleted. Does anyone know if ServiceNow runs OPTIMIZE TABLE statement periodically to deallocate storage. Reading MariaDB and MySQL documentation it doesn't appear to happen automaticall...
Hi there, I have added the script on record producer to add the attachment variable to the attachment that is on top of the HR case. The script is below. Can someone please see what is wrong with the script. When I attach document to performance_doum...
Anyone out there managing ServiceNow groups whether within ServiceNow or from AD and you like your group structure? We've managed groups over the years in a variety of ways, but want to see what others are doing. Some things that we've ran into are ...
Good afternoon,Is this possible please - we have a catalog item with a list collector variable to select a list of users. If the submitter forgets to add a user (as they inevitably will) we need to be able to allow the fulfilling team to update the s...
