Hi Team , There is a user called ' Sam ' . These two roles we have provided for Knowledge management . As a admin I can see unpublished articles and I can delete . In the below screen shot as u can see , user is able to see count of unpublished a...
How to send an email notification with link to current request number in flow designer?
When a company Cl is selected, the assignment group of the incident/problem/change should go to the support group or that CI. If Incident is created though self-service, or support group isn't listed on the CI, incident will go to general tech team o...
Hello all,Description:Whenever the approver receive the mail from requestor with specific data (in that data we are populating no of email scripts) approver can approve or reject the mail with buttons in the template like "approve" "reject" so when ...
Hi,I have two questionsa. can i create/delete/edit a change request template using REST API?b. i created a template (using system definitions->templates), and I cannot see it when i try to create new change request. what am I doing wrong? what should...
Revoke the admin access from user through scheduled job when the provided time ends but If user has raised multiple request in that case remove only one access whose end date ends first and don't remove for them whose end date is future date.
Hello, I need help with a user who is not able to see the dashboard data however he does have access to table data. Please help me out what am I missing?
Hi,I am using a timer with wait for condition as start date and time (PST hours). I used the below script for start date condition and it worked but when I changed variable type to Date/Time, the timer condition is not working when user selects date ...
as I have created a data lookup definition to populate the field of manager from sys_user table to the variable of catalog item "manager" so it is populating on change of requested for user and not on load means if I impersonate any user which have m...
This is the sweet alert i have developed but i am not able to view this in service portal so are there any steps as to make sweet alerts working in service portal.
Hi All, The requirement is to create a change request via Flow designer action. But, when I created a change via action, it has created with Read only Fields. How can I remove Read only functionality and make fields editable using flow designer acti...
HI ExpertsNeed help on Github Integration with ServicenowCan someone please suggest if we can integrate Servicenow with GITHUB for new as well as existing application.As a part of auto deployment please suggest for new applications or existing applic...
Hi I need some assistance with my transform map. My goal is to have records from a staging table and update the user table with one date value. Here is my transform map:I am trying to have the records be coalesced on the user_id as that's where match...
Hi Team, Q1) How can we modify data structure of TMF 641 order message to add new fields and modify existing field types?( how to modify the REST API and DB and forms according to the new fields structure) Q2) Is it recommended to modify the standard...
Hi Team,I want to add dashboard in front View for Role base so could you please me help?below screenshot
