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Narrowing the database view with a where clause

In the tasks table, I want to display only records whose Task type is Application and Request task (u_application_and_request_task) or Reservation and Result (u_reservation).I have set the condition in the where clause as follows, but records of othe...

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miyu by Tera Guru
  • 6811 Views
  • 5 replies
  • 4 helpfuls

Resolved! Force view based on logged in user

Hello,I would like to show a specific view for the user viewing a record and IS NOT the assigned to person:I have created a view rule but for some reason the view is not being forced.  

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Andre8 by Giga Guru
  • 1306 Views
  • 2 replies
  • 0 helpfuls

Redirect in business rule not working

I have an onAfter business rule that runs on updates. Literally all I'm trying to do is have it redirect to the instance homepage. I've already logged the URL and confirmed that it's correct but it's not working. Here is my code:(function executeRule...

MC1 by Tera Contributor
  • 1124 Views
  • 3 replies
  • 0 helpfuls

Resolved! Make field read-only based on dot-walking field

Is it possible to make a field read-only if a checkbox on a dot-walking field is checked? For example, I have a custom table in which records are associated to a user record (via a reference field). If that user record is inactive, I want to make the...

ChadLee4 by Tera Contributor
  • 1864 Views
  • 6 replies
  • 6 helpfuls

Resolved! How to Quickly Identify UI Action?

How do I pinpoint a particular UI action without wasting a bunch of time? I want to work on THIS UI Action which I am seeing with my own two eyes: When I go to "Configure - UI Actions", I see 74 (not kidding) UI Actions.  How do I quickly and easily ...

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G24 by Kilo Sage
  • 1941 Views
  • 3 replies
  • 4 helpfuls

Best Practices Group Management

Anyone out there managing ServiceNow groups whether within ServiceNow or from AD and you like your group structure?  We've managed groups over the years in a variety of ways, but want to see what others are doing. Some things that we've ran into are ...

Updating a submitted variable on RITM

Good afternoon,Is this possible please - we have a catalog item with a list collector variable to select a list of users. If the submitter forgets to add a user (as they inevitably will) we need to be able to allow the fulfilling team to update the s...

Cirrus by Kilo Sage
  • 642 Views
  • 8 replies
  • 4 helpfuls

Refresh workflow after value changes on form?

Hello,On our demand form, when the demand gets set to "Pending Approval" state, there is a task generated. This task asks the assignment group to go to the Demand and update a field on the form (in this case, it's a checkbox called CFO approval? - th...

SandyL83 by Tera Guru
  • 697 Views
  • 4 replies
  • 0 helpfuls

Resolved! How to create a hyperlink to a zoom channel?

Hello!I've created a simple subflow that will create a zoom channel when a UI Action is pressed.What I'd like is to get a hyperlink to that newly created zoom channel so I can include it inside of an email.When looking at the zoom client and getting ...

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NFGDom by Mega Sage
  • 946 Views
  • 1 replies
  • 0 helpfuls