Hi All, We have recently upgraded our customer instance from Qubec to Sandiego version and as result of the upgrade following changes are found: 1. Business Rules when to run "async" condition deprecated. We have 80 BRs in total with the deprecate...
Hi All, Please let me know if it is feasible to add a clickable link to the HINT of a field in the form. This link should appear along with other text when we hover on the field. Thanks in advance! Regards, Subhashree
Hello community, I am trying to configure the Agent app for our ITSM users to consume, soon, given the impending deprecation of the Legacy app. I cannot figure out how to change the image on the default homepage--the "Applications" section--in the Ag...
Can some one explain this code /** * * Service Portal sample script include to indicate * 1. which login page should be used * 2. the starting page after the user is authenticated * * Script is configured using system properties * P...
Create a record in the task_ci_list table for 2 sys_id’s. Here's what I have scripted so far. var sysid = new GlideRecord("task_ci"); sysid.addQuery('sys_id','=','4c4148471bcdd51070fab99f034bcb40'); sysid.addQuery('sys_id','=','80361c121bd...
I have a scoped app with a script include that needs to run once a day at 7 a.m. To do this, I created a simple scheduled job that calls two functions of that script include. ServiceNow doesn't include this scheduled job in the scoped app's update se...
Hi, I would like to retrieve Excel file from external source, save it as attachment in sys_attachment table, process and delete it finally. Or just retrieve it, save in memory, and process. Closest guidelines I found - here A challenge - saving an at...
Hi! I created a RESTMessage which enables our Calgary-SN application to talk to he JIRA Rest API, I am using a MID-server. I am not able to successfully use the "get" function, I always get an error 400. After digging around, I found out, that the...
Hi All, I am working on a code which does not fit well with our best practices (gs.setProperty()) and I was hoping if someone can guide me what code to write in place of the exiting code : this.debug(JSON.stringify(statusList)); gs.setPrope...
Our team is developing a Record Producer Macro variable that links to a widget. The widget is a table and we want to have the sp-attachment-button appear on every row of the table. We are able to get the button to show up, but nothing happens when ...
I am attempting to modify the name of the Update button on one form only. I can change it globally, but cannot seem to figure out how to do it in the client scripts. Any ideas?
I want to learn about installing GRC and SecOps applications and all required plugins. Basically: SecOps Security Incident ResponseSecOps Threat IntelligenceSecOps Vulnerability Response ps. Also the steps/order to do so. Thanks. Denise.
I need to remove org chart from the employee center portal home. That is not taxonomy. And i checked in the topics too that is not there ... I was wondered how it came and how can i remove that ?
Hello everyone, In the 'Schedule Entry' table, there is a 'Repeats' field that allows you to display the repetition of the schedule or not. In the list view, you can see the following information: I created a custom table in which I did the sam...
Hi Community! We have a requirement where we need to add a related list to the form of Case record that includes all the other case tickets (both parent and child tickets ) linked to it. We already have the OOB related list which shows all the ticket...
