Basically, I have a story that wants an email notification sent out to the caller, when the state hits "Resolved". If the field "Picture of issue" ( field type = image) is populated with an image, they want that image included as an inline image and...
Is it achievable to automatically add an user criteria to a knowledge base (for example through business rule/after inserting etc). Can we achieve this programmatically using API or anything? I also want to know where the criterias added to a Knowled...
Hi everyone, I'm investigating the Interview Management module, and according to the documentation, we can have one more option with "Calendar" for "Scheduling method" if we use the integration with Microsoft Outlook Calendar. However, I am unsure of...
Hi team,I have a requirement to create a catalog item with attachment variable, if the excel attachment is attached with group member and group name then need to load the data into servicenow group member table using the flow designer.
In below script include we are getting the location time zone and date of the location to be in office . Currently My Requirement is to convert the both location date(ld) and current datetime (nowDT) into location time zone i.e. getLOcationTimeZone ....
Hi,There is a script in our instance where we get sys_id of the location (reference field) from the user table by providing the user sys_id. We are doing it by GlideQuery. This is working fine when there is a location field value on user record but i...
I've created my first ATF test using the Production Documentation steps. For my test, all of the steps pass but it fails at the "Submit a Form" step. Even though the "Failure" screen capture image shows that the "Save" button is visible on the form, ...
A few years ago, a course instructor (can't remember if it was for development or administration) showed us how to add Save as a command button besides Update and Delete. When working with record forms, the Save action is accessible only by right-cl...
Hi Team, We are using workflow Run script to generate approval. Now we have to add second level of approval. All the changes has been done through workflow.1. We have one tab for one form2. When any of the user clicks submit for approval the workflow...
In the global search I can look up a UR Number and have that appear, but is there a way to be able to search by Short Description, similar to Incident. I tried updating the Search Group to Include UR, but that did not work. Any help is much apprecia...
Hello Guys, What would be the best way to load a CSV file to servicenow using python code?I Have a server running healthchecks and the results are given in a CSV file which I need to upload to a table in servicenow Thanks,
I have created a scripted rest api. Am able to post data from third party tools like "POSTMAN" into service now. When am calling the api in postman or ARC tool, It asked me to enter user name and password. I have given the user details who has admin ...
Hello everything is fine?How to perform an update, by Script background, in ServiceNow?Thanks.
Hello, all. I've been trying for days to access gsft_main with nothing to show for it. Per KB0695239, I should be able to use $("gsft_main") to gain access, however they isn't working. Navigating down the DOM didn't provide the result I seek. I noti...
In my form there in one amount field where I have kept validation so values entered will be numeric only and it must be not more than 999999 and not less that 0. This is the client script I have added - function onChange(control, oldValue, newValue,...
