Based on this post Solved: Flow Designer - adding "substring to remove last c... - ServiceNow Communityand others I have tried a number of approaches to a script in the Update Requested Item Record action of a fb flow to copy the last 7 characters (t...
I have created a Component - Data Visualisation through UI Builder configuration for showing a report on the Workspace. I want to limit the visibility of this report only to a certain group. I know that when I open a component, there is a visibility ...
Hi Everyone, I have added multiple images using UI builder on the homepage and each image should go to some of dashboards. Is it possible to add a URL to image component in UI Builder, so on click it should go to some destination? Usually there are...
Hi All, How can we add documentation/attachments to cases that is only visible to ABC group members only? Thank You!!
Hi All, I'm looking for a way to create a more simple report showing incidents over time. The report I want to make requires me to be able to create a pivot table or bar chart where I can group by month and year The report will conditions will be a...
How to Create a report for unused incident sub-categories & catalog items.Period: Last 3 months
Hi Community, Configured the CMDB Health scorecard and in the Health inclusion rule have only added computer and network and it is correctly calculating the health on approx 7000 CI only. However on the CMDB CI relationship scorecard (2nd tab) under...
Hi all, I'm looking to enable / configure the PIR Post Incident Review tab on our Incident form. I have enabled the Major Incident Management plugin, but not seeing where in the Form Layout / Related Lists section I can add this feature? Any help...
Hi Is there a way to multiple select on the list report that was added on the dashboard? On the Dashboard report list that I added I cannot multiple select using ctrl + click button, but on the incident list view i can do that. Is that a new added f...
Hi Expert, I am unable to see "Overview", "Details" and "Related records" tab in my service operational workspace.How can I configure or make visible in my SOW like below attched image.Thanks in advanced!!!
How to Develop a script that checks for duplicate CIs based on specific attributes and automatically merges them into a single CI.can anyone help me out.Thanks
Hi,There is a business rule written on "sn_vul_vulnerable_item" table to calculate the business days. Below is the script for the same.It is an onBefore business rule. Currently it is calculating the target date only based on the field "last_opened_d...
HiI am creating a dictionary override for 'Priority' field from 'task' table to 'Defect' table. Priority field is a dropdown field with --None-- and i want to have priority field in defect table without --None--. I cannot find the way how to change d...
Hi guys, I have idea to do some automation regarding Out of office message setting.Currently there is catalog item (form) in portal which can be filled in by user, user can select out of office start and end date and write in message in form descript...
Hi, I have notification emails going to all approvers when a specific event happens. However, I also want the email to go to the group email. I have gotten this from the Approvals table - group.assignment group.group email. It works fine, however w...
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