hi there on a catalog item there are two fieldsreference field 'sys_user_group' existing_group i also have a list collector field 'sys_user'i need to populate the list collector based on the existing_group field, i tried the below solution, but could...
Hi experts I have created a new kb called Procurement. In the portal settings, In the Service Portal, when I search for a particular KA, the search result displays. Upon clicking it, I get a popup saying "Record not found". Please see the attached sc...
Hello there, I am new to ServiceNow and scripting and I would like to add a condition Script Include to my current VIP business rule that already has bunch of "when to run" conditions. From what I've read, if there are "when to run" conditions and a ...
Hello Dev Team, I have a requirement that need to get a Catalog item workflow to generate multiple approvals to each group manager when a User requests multi groups assigned to their account. If a User selects multiple groups, each group manager wil...
Hello Expertsi have created a flow - trigger is service catalog when i test it , it works fine, how do i trigger it to run submit catalog item request automatically when catalog item 'Access' is requested. please see screenshot below ThanksLevino
Hi, I am trying to create a breakdown based on picking the month from a date field on a record. The script I am running is: var gdt = new GlideDate();gdt.setDisplayValue(current.vulnerability.date_published);trimmedDate = gdt.getMonthLocalTime();trim...
Hello, We have roles with groups that have been added, e.g., Manager - Groups are CC6052 Managers, CC1234 Managers, etcetera. The applicability in the UI Builder is set up with the Roles that the individual groups fall under. Therefore, when I add ...
Hi All, The requirement was to highlight the entire record detail in custom related list hierarchy which stores the record hierarchy. Example:In the below-mentioned screenshot Record Hierarchy relationship stores the related records data in which I ...
Hello everyonerecently got a requirement to add few fields and remove the few fields under incident details section in agent workspace (please refer attached screenshot), from the screenshot, I am trying to hide service offering & configuration item ...
Hi Community, There is a Record Producer name "Change Management". it is created on a change request table. It creates one record at a time after submitting the record producer. I want to make multiple records at one time. there is a variable name "s...
Anyone know how your instance's datacenter location is picked? Seems strange my instances are in Canada when one of our major offices isn't too far from DC, where Servicenow had a datacenter.
I am trying to add more font styles to the knowledge Articles. I tried adding in the system properties> ui properties Calibiri Light=calibiri light,sans-serif;Roboto=roboto,sans-serif;Roboto Light=roboto light,sans-serif; Calibiri Light=calibiri l...
How do I add a value to the URL being used on a list search to increase the number of rows returned so I can bulk action something on them?By Default I see "1 to 100 of 20000" but want to change this to "1 to 1000 of 20000".Is there something like sy...
I am having trouble getting push notifications to fire off for our NOW Mobile app.I created a push notification under System Notifications > Push Notifications. I have "Push Message Only" checked under "What it will Contain", and assigned a custom "P...
