Hi All,I am looking for guidance/advice more than a technical solution.I have a requirement from our facilities team to have repetitive tasks to be automatically created at specified intervals. For example, an 'office cleaning' task would be raised d...
Hi, What is the use of top.window. Why top.window works in portal but window. is there any document related to this?? Thanks,
Hi, I have an approval contains say 10 approvers from different stakeholders, if I set it to 'wait for other responses before deciding, how can I request approval again just from those who rejected the approval, and keep the approved ones as is. Henc...
Has anyone attempted to Discovery Network Audio/Video equipment to create CI/Assets?
Hi all! I am writing a Before Business Rule to POST to Jira via Rest message when the task type field changes to an expected value. Everything is working fine, until I try to enter a multi-line value for the description field and continue to get erro...
For some reason when I upload a file on the Portal, I don't get the message at all, and the attachment doesn't get added. Not sure why, it's very OOTB, any ideas?
I am unable to find any documentation on the canView() function in ServiceNow...i know that in a background script for example i can use rec.canView() to evaluate if the person at the keyboard can view a catalog item.... but does it work for other ...
I have requirement where in transform map script(here Source table: staging table and target table : cmdb_ci) I have to check certain values(application_owner, application name) from sc_req_item table based on a match of 'alert id' and get values fr...
I am using the IRE API i am sending a cmdb_ci_vm_instance it has two relationships, one to the cmdb_ci_virtualization_server and one to cmdb_ci_server { "items": [{ "values": { "install_status": 1, "name": "vm instance...
Hi How to set Help text ("More Information") for a Multi row Variable set in Catalog Item? I am able to do the same at individual variable, but I wanted to set the Variable set Level.
Hello, I have created a new Module under change managenet Menu, which will display only the change requests which are submitted for approval state. I have created a UI action on change request form, this UI button i wanted to display like List bottom...
Hi All, Just a small query. I have Variable which is referring to custom table. Custom Table : Role Display is Reference variable and above "Test Table" is used for reference. So When i select US-Store in the "Role Display" it should show relevant...
Hi All, I have cloned the SC Catalog Item widget and added it to my Page. However, When I select a catalog Item from my Portal, the Add to cart button is not appearing and Submit button is showing always. Can anyone help me in debugging this issue....
Hi All, I have encountered a big issue regarding our portal redirect functionality before go-live. I have set up all of the following so when a user has no role, it should always take them to the portal home page - SPEntryPage - changed url suffix gl...
The requirement is to hide or disable the "Remove All" button on the Multi-row variable set in the Service portal as we need to utilize only the edit button. Any solution would be welcome. Thanks in advance
