Hi We have around 100 emails accounts configured on our Productive Instance I want to know if there's a way to see a log or something to know if ServiceNow has read these mailboxes because, some mailboxes aren't creating any new Instance. If I login ...
Hi Experts, We have a requirement to auto-create incidents in ServiceNow using JDBC Datasource. Below SQL statement is shared by oracle db team.SELECT * FROM audit_status_file WHERE BATCH_DATE = TO_CHAR(sysdate-1,'DD-MON-YYYY') and REJECT_COUNT > 0 o...
I am using the custom SSH activity File Read in a workflow. It successfully connects and retrieves the file contents but when I try to check the output using this scriptvar obj = data.get(7).output; var str = JSON.stringify(obj); gs.log("The object "...
Hi All , I have added advanced reference qualifier to reference field. I want filter to display condition whenever I open reference look up. Advanced Reference Qualifier Filter is displaying like this Filter to display like this Can anyone suggest a...
I have a business rule and want to trigger it on specific interval using scheduled job. Can anyone tell how to achieve this functionality.
I need help in validating the variables values which is device(reference field to cmdb_ci_computer ) and hostname( string value )before the form submission. If any of the variable value starts with "cpc" for the catalog item which has the catalog ite...
I have 2 tables, 1. program , it contains portfolio and sub-portfolio2. Change request, it contains portfolio and sub-portfolio,common number between teo tables is project number field here , i need to get value from porject portfolio to change re...
Hello, Is there a way to configure Servicenow to both Okta and login.gov? If the user is not authenticated via Okta, they should be searched in login.gov to authenticate and vice versa.
Hi All,I am trying to build an inbound web service(Import set API) which accepts a payload for CI table. Based on the sys class name given in the payload, it should insert the corresponding CI record.I did create an inbound web service and mapped the...
Hello All,This really urgent requirement for us.We need to add the fields from the incident record in the activity log.In CMS it was coming like belowBut in the Service portal,I can only see the comments.How this fields can be added..Can some pleas...
How can I identify Incidents that are created from the Slack integration 'ServiceNow for Slack'?I have a need to flag and modify these IncidentsThank you
I have a requirement to remove ITIL role for users not logged into the system for last 60 days.I wrote a script to remove such users but encountering an issue.Basically, I am removing user from all such groups which provides ITIL access ( ITIL access...
I am trying to build a custom activities widget that is similar to conversation but it can include resolution notes and priority changes, instead of just comments and work notes and attachments. My thought was to query the history set but this table ...
Hi, Is there a way I can show addInfoMessage on the form with a workflow? The situation is incident is moved from In-Progress to pending and I want to show a message from workflow after it's moved to pending.
Hi All, I'm curious about something, so I'm posting this question. Is there any performance impact when the number of ACLs increases? Like say of I have 100 fields in a table 'xyz'. I want 20 fields to be accessible (read) by admin, and rest 80 to ...
