I have a UI page that generates a report referring to the Incident table. This UI Page is supposed to summarize several fields in the incident form but at any given time, these fields may not necessarily be filled in. The ask is that if the field d...
We had a Service Portal created by external contractors a while back and now we have discovered that for users with the ITIL role, the approval widget is being displayed twice. How can I determine what widgets are being presented on the page so I ca...
We recently changed our instance name, and we have 30 days before the old instance URLs are decommissioned. As of now, service accounts can connect to our instance using either the old or new instance name.I wanted to inquire if there is a log that c...
Hi All,Is there any way to locate any record in any table by number in Service now? Please help. Thanks in advance.
Hi, I have a user who needs to send Get requests to one table. They don't need access to any other tables, and I don't want them to have access to any other tables. I still need other users to have their access to that table as normal. I have: Elevat...
Hello, I just noticed a new field "Number Format" when creating an Indicator. It has a default value of kMGTPE. Anyone have an idea where can I find information about this field? It was not mentioned in the ServiceNow Documentation and Analytics tuto...
Hi ,am trying to disable Submit Request button in catalog item form using catalog client script g_form.setValue('submit','false');but not getting disable Please guide me
I have a 'arrival date' that I would like to repopulate the date to the current day. I would place the code in my init function so when the page loads the date is already applied. How can I achieve this?
Hi all - I'm struggling to find assistance on this and I think it's because I'm not wording the question correctly. Little background we have a BR on the Incident table that triggers a REST Message to send. Most of the data we want to include in the ...
Hi All, I have multi-SSO configured on my instance. From the event log I get to see the user has logged in using SSO. How would I know which identity provider was used by the users or through which SSO he logged in as he has access multiple SSO links...
What is the use of capabilities in Mid-Server and what is mid-application?
Hello Experts @Ankur Bawiskar We have field called type Date/time "Access end Time." ,Now we are resuming the workflow next activity based on field date/time value; now we want to send a notification after 5 minutes and before 20 Minutes .How can...
Hi,when using the comments field in the Workspace and copying and pasting text from somewhere else (Word, Outlook etc.) you get the pop-up "Paste Formatting Options" (Remove formatting/Keep Formatting). This usually removes the HTML tags. I am lookin...
Hi All, We have a requirement to hide the Submit button, not for the entire catalog item, only when a user selects a certain answer/variable in the drop-down selection box of the Question asked. There was discussion of manipulating the DOM however, i...
Good afternoon! We seem to be having some issues removing options from a select box dropdown that points to a Choice Type variable with 6 choices. Our onLoad client script does run, but the '.removeOptions' method doesn't seem to be working as expect...
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