Hi all I am working on a catalog client script (onChange script), which dynamically changes select box's options, based on requester's role. If a user is an asset manager, I would like to add an option called "Keyboard", with a price. (Similar to w...
Hi, I am new to REST API Integration, still exploring the ServiceNow learning curve. I am trying to implement an eBonding integration between two SN instances - SN1 (source) and SN2 (target). I am able to successfully create the incident. However, ...
Does orderByDesc work in a GlideAggregate script? The below code will not run when I add the section in red, once removed it works fine: var test = 'task.sys_class_name=u_custom_table_name';var theList = []; var agg = new GlideAggregate('task_ci...
Hi All I want to translate value of a field based on user preferred language. Like User 1 in Spanish USER 2 in engso user 1 created ticket in spanish so when user 2 sees that ticket it should be automatically translated to eng.but whe...
My user account has admin rights to our ServiceNow instance. I can login to instance with my username and password no problem from the UI and I can access to my application scope and make changes in ServiceNow. No 2 FA activated. It's a domain separa...
Deploying Major Incident to replace a decade's old tech communications platform that's heavily reliant on pagers.The emerging red hot feature they want is pushing notifications to ServiceNow Agent on mobile. Dealing with complications with how Major...
Hi All I am trying to tweak the UI action ->Workspace Client Script below with either g_form.checkMandatory = false; or for (var i = 0; i < g_form.elements.length; i++) { var el = g_form.elements[i]; var fieldName = el.fieldName; g_for...
Hi, I'm trying out the attachment API in Rest API Explorer. Particularly I'm trying out GET https://dev101268.service-now.com/api/now/attachment/{sys_id}/fileMy goal is to get the content of the csv file of an incident ticket. But when I'm trying ou...
Hi, I have a requirement to pass the current object from html to processing script. Here is my code snippet: HTML: <g:evaluate var="jvar_taskobj" jelly="true" object="true"> var base_table_name = RP.getWindowProperties().get('sysId'); var g...
Hello All,I want to limitI want to limit query to 50 records at a time while making a GET call to Service Now. I have checked there is one parameter(sysparm_limit) by which I can limit the number of queries at a time but I want that if number of reco...
Where i can edit layout of sp-model?<sp-model form-model="item" mandatory="allMandatory[item.sys_id]"></sp-model>
Hello All, i wanted to know what all stuff can they access and their limitation what can a non itil can do && itil user can do
Hi, We have Requested Items (RITM), Catalog Tasks (SCTASK), etc... records which contain variables in the 'Details' section of the form. Is it possible to validate the visibilty/mandatory/etc... of these variables on the form using an ATF ? Or, is it...
Hi , I need help on to understand logic and workfing functional of workflow . How many ways to pass one variable of worfklow to another workflow ,and second will trigger then first workflow get the final variable ? **Community link already checked po...
The default value of 'max activity counter' in Workflow properties is 100. But there are situations of looping few activities with 1day timer for duration of say 1year causing thee activity counter to reach even 2500+. So, is it advisable to increas...