Hello! I am trying to understand either using a calculated field or business rule as best practices for a use case of mine. I need to count the number of cases on a particular table (i.e incident) based on the case state (i.e work in progress, open, ...
Hi All,I have requirement, where I need to implement the "Reopen" button on the request form. I have the below UI Action :Form Button : TrueAction name: reopen_requestClient : True Show Update : True Show Insert : True Onclick : reopenRequest() funct...
Hi, I am using the below api: https://your-instance-url/api/now/table/sc_task?sysparm_query=short_description=Testing^state=1^assignment_group.u_report_display_name=%27IT%20Securities%27^u_request_item.u_report_display_name=%27Access%27^approval=appr...
Hi,Does anybody have any idea how to pass values dynamically in REST endpoint. In below snapshot, in place of IP, i want a fucntionality that on clicking a button, it should automatically pass the IP address field of the record and parse the response...
Hi, We have few domains to which ServiceNow restricting to receive notification whcih i am not able to troubleshoot now i want to whitelist few of the domains to receive email notirication. Can anyone please suggest me how to acheive this
Hello - I have a glide query which is with the returned results is assigning a value to my task obj and caller obj. This object is converted into a json string object. The output looks like this [{"inc":"a9a16740c61122760004fe9095b7ddca","caller":"J...
I am trying to commit changes in a scoped application to my company's private git repo. When I open Studio and click Source Control, Commit Changes, it fails with the message "an error occurred while writing metadata files for application." ServiceNo...
I have a custom table called Network Circuits that is an extended table of cmdb_ci -> cmdb_ci_hardware - > u_network_circuit. I have another CMDB table (out of the box) called Routers that is an extended table of cmdb_ci -> cmdb_ci_hardware -> cmdb...
Hi Team, i want to use a rest message post method with request body having variables. please find the screenshot below the request body is a json format which passes 2 parameters which i want to pass dynamic values. so i set the request body json lik...
How I can Cascade Delete record from background script?
Hey guys, I'm working on a client script that clearValue()'s fields below a given field on a form. I'm using an onChange script but have an edge case thats giving me some unexpected behavior. The targeted field is a reference field, but if the user m...
I created a catalog item that has a variable called New Information Needed (this variable is a type = Yes/No). That variable is a Yes/No variable type and is REQUIRED. That variable is only visible on Task # 2 in my workflow which has a Rollback ...
Hello,It is NOT my intention to offend anyone, includding the creators/integrators of the ServiceNow SyntaxEditor module. It is, however, my opinion that it is a mess ineficient, and I believe that up to 80% of my frustrations as an ESS Helsinki+ por...
Hi All, I'm need to get the value of a variable user in widget scripting and populate it in custom widget field. But i'm unable to use $scope.page.g_form.getValue('user') or $scope.page.field.getValue('user') it returns an error message TypeError: C...
Hello, I am trying to call script include function from within UI script (below code between comments "SCRIPT INCLUDE CALL - BEGIN" and "SCRIPT INCLUDE CALL - END" however it seems it is not working as the script include should trigger and event and ...