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Exclude sub OUs in LDAP

How to exclude a sub-OU in importing an OU into ServiceNow? I have an OU ABC with few sub-OUs and I don't want one of the sub-OUs in ServiceNow.How to exclude the users from one the sub-OU and if not how could I not update/insert these users in Servi...

Pintu2 by Tera Expert
  • 2630 Views
  • 8 replies
  • 1 helpfuls

Database view not working for Dictionary table

Hi, I am trying to create a database view to join the sys_audit and sys_dictionary table because i needed to display the field label from the sys_audit table. Currently it is only displaying the field name. However, I run into a pretty simple problem...

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SamuelTse by Tera Guru
  • 3022 Views
  • 4 replies
  • 0 helpfuls

How can I use crypto-js library of Node.js in servicenow.

I would like to integrate the AWS Lex with servicenow. Lex requires signature to be created first and this can be created by Crypto-js library of Node.js.  How can I access the crypto-js function in servicenow.   I would like to use the below Node.js...

ravigupta by Mega Contributor
  • 3256 Views
  • 3 replies
  • 2 helpfuls

Schedule Job "run as"

Hi I have a scheduled job which triggers an event to run a notification email script. It shows the last 24hrs worth of incidents and must show the start time in the users time zone. When i click the "preview notification" button in Notifictions the t...

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russellprice by Tera Contributor
  • 4892 Views
  • 6 replies
  • 0 helpfuls

getting choice value instead of choice label

i have one notification in which i want to display the label of one choice list but the problem is that m not getting the label m getting the value as shown belowchoice list of this field is :email script is this :iin my preview notification m geetin...

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naaani by Giga Contributor
  • 10529 Views
  • 14 replies
  • 3 helpfuls

When to use Scripted API or Web Service Import Sets?

What is best practice for using a custom web service? This will be an integration to a 3rd party where we need to go through the data first and check for required fields, check if records already exist, and do some field mapping. We would like to be ...

stevewilson by Kilo Contributor
  • 5388 Views
  • 4 replies
  • 4 helpfuls

Adding UI Macro in a record form beside HTML type field

Hi there, I know that we can add UI macros to record level forms via attributes (ref_contributions or field_decorations) but the problem is this only works for some of the selected fields. My requirement is to place a button (a UI Macro) beside a HTM...

abhi_29 by Tera Expert
  • 4119 Views
  • 1 replies
  • 3 helpfuls

Resolved! Hide/Disable Delete choice from action choice list

Hi ,as suggested by many users here that unchecking the list choice option will hide the delete option from action choice listbut its not hiding.when i am giving role condition its hiding the button but not the list choice from action choice list.Can...

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sp_18 by Giga Contributor
  • 8033 Views
  • 9 replies
  • 0 helpfuls

ATF: Choice List missing Choices

I am trying to validate a field in the cmdb_ci_server table leveraging ATF.  For some reason, I can only get one choice.  I have also included the screen shot below of choices.  Any thoughts would be helpful.

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Nate Wert1 by Giga Guru
  • 2222 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to generate report based on some calculation.

Dear Team, I am looking for feasibility/solution for one of the requirement based on excel calculation and how i can implement the same in  snow reporting module. Here is the ticket data which is pulled from service now manually to apply some filter ...

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Manish2 by Mega Expert
  • 3877 Views
  • 3 replies
  • 1 helpfuls