Hello, I am having a very strange experience with the Flow Designer.I am developing a scoped application with its own tables and I am trying out the Flow Designer.So what I want to do is to update the records and send emails when a certain 'State' is...
We are using a custom application, Event Generator, that automates event generating. This lets you specify fields on an event and what they should populate with when you generate an event. When an event is generated, a related Alert and Incident ar...
I have a program that is using API calls to pull data from SNOW and make some graphs vanilla snow doesn't provide. I want to give this application some customized functionality where users can select different assignment groups to pull the data with....
Looking for a solution for the following scenario User clicks a link under related links.A new window pops up similar to how an dialog box would pop up. (It shouldn't redirect to another page, tab, or window. It should keep the current window up and...
Hello guys. I am working on the creation of test suite to validate as much as possible of the Discovery feature in ServiceNow. I was wondering if anyone has created tests to validate the Discovery Patterns and how these tests could be done. It would ...
Using the "Assert JSON Response Payload Element" test step, I am attempting to evaluate the "status" value in the response below, but I have not been able to arrive at the correct element path. Element paths tried /result/status/result[0]/statusresul...
Hi, i need to add a message for the ui action "attachment" to get displayed only on the incident form. So for change, task whatever it needs to be the ootb message/functionality and only if the ui action is clicked in the incident form, i need to dis...
Hello, This took me a while to sort out and I had to mix information from several locations so thought I would post in case anyone else needs to do something like this. We use the demand form to allow our sales team to register a requirement to our p...
Complete Error Log: (sys_id of the script include is removed intentionally and highlighted in bold) com.ctc.wstx.exc.WstxEOFException: Unexpected EOF in prologat [row,col {unknown-source}]: [2,18]: org.apache.axiom.om.OMException: com.ctc.wstx.exc.Ws...
Hi everyone, I know that this has been asked multiple times before but I just can't get it to work. I have absolutely referenced ServiceNow KB: Making a record producer and catalog item public on a CMS page (KB0551300) but with no avail. Seems that...
Hi to all I have doubt where we declare scratchpad and what is the purpose of that?
Why it is not adding space? Here's my script: <p>Provide <b style="color: red;">CHANGE</b> description details below.</p>
Is there any way to use external libraries in script includes?
Hi there,I tried to change the font size and type of the email notification body by adding a line <font size="2" face="Arial">.However this did not change the font type/size of the comments that were coming from '${comments}'.It looks to me that the...
Running a fix script against an import table which should create an incident if the table has no records created on that day. I cannot see any of the gs.log logging in the system logs, can anyone help with where I am going wrong? Version - Madrid ...