How to get list of incident form design field in rest API?
how can i get form design selected field list in incident page using rest api like instance-name.service-now.com/api/now
Forum Posts
Table API query fields with UTF-8 characters
Hi ServiceNow community, Im struggling with what would look like a simple problem to solve. I'm creating a record with UTF-8 character included (example the curly quote ’). The record gets created fine but I'm unable to query it anymore. Example: cu...
Instance scan failed
Hi, has anyone experienced this instance scan failure? and there are no checks done. Let me know if someone has experienced this and what is the solution.
Resolved! How to delete the Versions of a Business Rule or any other scripts ?
Hi, I have tried to delete the version of BR by selecting the version and on clicking the delete option in the drop down menu but it is not deleting . Kindly help with it. Thanks, Prakash Yadav.
What is the best way to send a file via SFTP?
I have seen alot of articles about sending files via SFTP. I had high hopes for using the J2SSH library on my mid server, but I think that library is pretty outdated as it doesn't support the key exchange algorithm that the sFTP server requires. See ...
Resolved! How to set multiple choice variable value in catalog client script
Hey everyone very good morning I want to set the multiple choice variable value to true at the onchange catalog client script. I have written script but it's not working please help
Resolved! Functions script include
Hi Guys, I have a query where I have two system properties for the Company Name. But the following code is not working, it works only for one property but not considering other one. Expectation is to get response based on the property value. Please s...
Question on script for pop up window to create a new record
Hello, So we followed the instructions found here https://www.servicenowguru.com/system-ui/ui-macros/adding-referenced-records-leaving-form/ To create a button on sc_catalog_tasks to create a new time card. We wanted to allow the user to stay on th...
Resolved! EventQueue not triggering from Inbound action
HI, I set up the eventqueue in Inbound actions, created event and set up notification but the event is not triggered. The inbound action is executed as i checked with logs.
Resolved! How to locate the UI Policy which makes a field Mandatory
Hello I have a question about UI Policies. I have a field called "Configuration Item" which is located in the "Task" table and has the column name "cmdb_CI". In it's Dictionary Entry, the Mandatory check box is not checked however on the form the fie...
Resolved! Questions about buttons in the record workspace
Greetings, people. Here are my questions: In a workspace, is it possible to make buttons appear/disappear based on the value of the "state" field? For example: When the "state" changes to "Work in progress", the button would appear. When the "state" ...
How to split array into even chunks?
I am seeking to split and array into even chunks of a specific size but having trouble on how to incorporate the .splice() method within my for loop var consumerList = []; var cases = new GlideRecord("sn_customerservice_case"); cases.addQuery...
Caching mechanism in scripts
Hi All, Is there any Cache mechanism available in scripts? I want to use Cache in Client Script and Script Include. Thanks
Getting Requestor ID in OAuth2 token request
Hi!I've been experimenting with an OAuth2 solution for outbound rest messages from servicenow.Our solution demands that the resource is specified in the token request when sent to the Auth provider. I've solved this by extending the OAuthClient as a ...
Resolved! Duplicate Approvals .... the ongoing dilemma
Yes, another question about duplicate approvals, but hoping there is still an answer for even these not so strange ones. I have a workflow script that generates approvals based on selections from a multirow variable set within the RITM. Netwo...
