Hi, I am having a problem to add a column on my "Requested Items" table (picture 1 below) that contains the values that I put in a field (variable, not dictionary entry) on my request. I can only add columns that are dictionary entries (picture 2 bel...
Hello Can some one throw some idea for this requirement We have a Inbound email action which will create a incident when sent to our instance with some conditions when ever we create an incident, as of now we are adding 2 groups in watch list and ...
I have created an Outbound REST Message, and added HTTP Headers for Accept application/jsonContent-Types application/json I also set glide.outbound_http.text.content_types = application/json (I know this is supposed to be by default)glide.outbound_h...
hi all, is there something someone has already developed or uploaded on the share portal of servicenow? Ravish
I need to create a trigger rule for major incident with following conditions. 1. CI is one of {a,b,c,d,e,f,g} 2. Incident created in last 15 mins. 3. Total count of incidents is > 10. I can do filter condition for CI but where to code for other 2 c...
Hello Everyone, I'm new to the ServiceNow Team, and I've created a bit of an issue for myself with Workflows. I am currently trying to make updates to our "New User Addition v2" workflow, and I've made a bit of a mess in the process. The "New User A...
Hello, how to hide few filter options in List collector? Thanks and Regards, Bhavna
Hello there I created a FLOW designer which will trigger when a email is sent with **** subject in it , we noticed that it is only working when I use my admin email ,If i sent an email from regular or ITIL users email its not working Can some o...
i have password 2 type field in a table and i want to match it with a field on catalog item. how to do it ?
Is it possible to prevent a GlideModal Window from closing when the user clicks outside of the window? Ie. I want to force the user to click within the Modal. The GlideDialogWindow natively seems to have this feature but it doesn't display as nicely ...
Hi All, This is an UI Policy script. I want to make the text KB article as BOLD. How can I do that? Can anyone suggest. Thanks, Priya.
I want that when a particular form open , color of a particular field should be red. Ex:- On incident form I add a field name as color, Now I want its default value should be red.
I'm having an issue with the reference icon not showing on a record. I verified that the glide.ui.reference.readonly.clickthrough in the sys_properties table is set to true. The puzzling thing is two fields are on the form that reference the same tab...
I am running into an issue with Flow. I have a flow set up to trigger when a new incident is created. In the flow I have an action that gets a string from a body of text. The test it gets back is between two words. From there I pass that onto an act...
Hi, I need to extract the time in below format - hh:mm:ss:ms i.e I require milseconds also to be dispalyed along with hours/minutes/seconds. Please suggest the approach. Thanks
