Outlook/Sharepoint Calendar Integration
Does anyone have any experience integrating or somehow pulling calendar events from Outlook 365 or Sharepoint and syncing those up with Team Calendars and My Calendars in Service now?
Forum Posts
How to allow a user to update some variables on their submitted request from the service portal?
After a request is submitted, the requester receives a notification with a link to take them to the Portal view of their request which lists all of the variables. How can we allow the user to change a variable value that would update the ritm? How ...
Creating new Update Set Source error: "Unable to validate connection: Loopback and site-local URLs are not supported. Provide the URL of another instance"
I am trying to create a new Update Set Source (sys_update_set_source) across 2 London environments, but am getting the error: Unable to validate connection: Loopback and site-local URLs are not supported. Provide the URL of another instance I would l...
UI formatter showing/hiding on the form based on a choice field and make it mandatory.
Hi all,I have a requirement where I have a drop down field, and based on the selection of the choices, I need to make a UI formatter visible/hide on the change request form.(if choice is 'Yes', then show the UI formatter and make it mandatory, if 'No...
Resolved! Linting our code?
Hi all, I'm trying to integrate Servicenow with a linting tool such as eslint or jslint, to enforce standard and custom best practices.I can see Servicenow embeds Code mirror, which has an eslint plugin. Is there a documented or undocumented way to a...
Resolved! Need help on oAuth token which is getting expire
Hi, currently i am working on integration with oAuth configuration and everything is working fine. Now i see a message "OAuth Refresh token is available and will expire at 2019-11-24 17:12:29." Can anyone please help me how to make auto refresh...
Resolved! gs.getUser().getPreference() does NOT return the "value"
According to This Docs Page, it's saying that gs.getUser().getPreference() returns a "String". It does not. So in a widget, I have the following code in the Server Script part: and this in my Client Script: I have a user preference on the sys_user_...
Resolved! Background Script to update Date Fields
Hi all, I have to update some records in Change table i.e i have to set work start with created date , work end with created +30 seconds . I have written like below but not working Can you please help var gr= new GlideRecord('change_request');gr.ad...
Resolved! Redirect from a Script Includes?
Hi, I have a script includes that calls a UI action. The script includes and UI action together create a knowledge article. Once the article is created, I would like the knowledge article to be created. Instead, it's just reloading the form of the pa...
Resolved! how to stop the invalid characters while you submitting the UI page?
Hi all, I have a requirement could you please advise, I want to stop the users from entering special character in, field on a ui page. So, the table below shows the characters we should allow, anything else should not be allowed. Thanks In advance.
Resolved! Getting UI Page List Collector value
Hi there, I am trying to get the values from a List Collector that I have coded on a UI Page so that I can set these values into a List Collector variable that I have created on the Change Request form. However, whenever I try to get the value of th...
"User did not press the Send button in Email Client" error, but the Send button is clearly clicked each time. Help needed.
Hello all, Having an issue where I am using the SN email client from the Service Portal. I created a button to send an attachment via email, and when its clicked it opens up the email client. The client loads the template I created, and then from ...
How To Determine Active Nodes
I know I can find the information about instance cluster nodes in the sys_cluster_state table. However, how do I recognize which nodes are actually active? By active I mean nodes that serve user or API requests. Some of the nodes are in the DRC locat...
Resolved! How do I add two users to RITM Watch List through a Workflow script?
Hi! I am working on a script that will add two users to the request watch list after a customer submits a form. One of them is a variable on the form. The other is a user. I chose the "Run Script" activity in the workflow editor to accomplish this. W...
Resolved! How to autopopulate a field based on two other fields ?
First in that table field we select a table let's say it is incident table Second, in the column field we will only be shown the fields for that incident table and we select one out of those columns Third, this field will show all the records f...
