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Resolved! IntegrationHub Activation

My dev instance is running Kingston, and I already requested the "ServiceNow IntegrationHub Installer" plugin through the developer website. However, I still don't see the plugin or app in my dev instance. Am I missing a step?

Resolved! Not able to delete attachment in Service portal

larstangeHello Experts,I have moved the update set to QA environment after that am not able to delete attachment from the Service portal.Here am able to edit the file name but deleting is not working.In the Dev environment its working fine.When click...

find_real_file.png find_real_file.png
salu by Mega Guru
  • 4769 Views
  • 7 replies
  • 11 helpfuls

Flow Designer Notification Issues

I'm having an issue with Flow Designer regarding Notifications and I was hoping someone out there can help. The Application has multiple tables. However, the main tables are A and B where A is the parent. Both tables have two separate views. I have a...

Joe75 by Tera Contributor
  • 4718 Views
  • 1 replies
  • 1 helpfuls

How to replace text in script include

Hello, I have catalog client script and script include to which I pass value of date_from field from form and I retrieve this in Script include, however I need to replace the dots in the output with slashes but it just does not work. Anything I have ...

Milan13 by Giga Expert
  • 3445 Views
  • 6 replies
  • 5 helpfuls

Declare an Array and its values in Script include and access them based on catalog items field value

Hi Team, I have a requirement in catalog development, our client has shared values of a catalog item field as below Display value                    Yes/No Abc                                      Yes xyz                                        No pqr...

Ashwini3 by Kilo Contributor
  • 14136 Views
  • 3 replies
  • 0 helpfuls

Resolved! Is there a way to prevent duplicate notifications from going out when a comment is attached from an inbound email?

Currently, by default, we send out notifications for every comment added to the incident form. However, we run into an issue when we email a client directly, and have the body of that email attached to the incident as a comment. This leads to the cli...

Logging line number of Script Includes

Is it possible to log the line number of a script includes for debugging? I have a very long Script Includes called during an import transform map. It would be very helpful for debugging to identify some of the specific lines processed. I added sever...

MGanon by Tera Guru
  • 3455 Views
  • 6 replies
  • 4 helpfuls

Resolved! Fetch all variables of Record Producer

Hi, I need to fetch all the variable information of a record producer which creates an Incident once submitted in the below format of JSON   {"Variables":[{"variable1 Label":"Variable 1 Value","variable2 Label":"Variable 2 Value","variable3 Labe...

snow_04 by Giga Contributor
  • 5941 Views
  • 1 replies
  • 0 helpfuls