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Resolved! Can an external user access sys_user.email

So this scenario is a bit complex, please bear with me.We have domain separated instance,1. a contact logs in - they have roles - snc_external, sn_customerservice.customer, sn_customerservice.customer_case_manager and some other roles as well.2. They...

MS12 by Kilo Sage
  • 1500 Views
  • 2 replies
  • 0 helpfuls

Oauth 2.0 BAD User is authenticated but not connected

Hello all, We are moving to Oauth 2.0 authentication due to the deprecation of basic authentication from Microsoft.We have followed all the steps in all the articles that we found to configure IMAP with Oauth 2.0, not only in ServiceNow side but also...

BelenDB by Tera Contributor
  • 2167 Views
  • 1 replies
  • 0 helpfuls

Resolved! Skip Redundant approvals on RITMs

Hello, I would like to skip redundant approvals on RITMs.All of our RITMs currently go to the requested for manager to approve and from there, there are typically additional approvals. If one of those additional approvals is being routed to the perso...

SandyL83 by Tera Guru
  • 1835 Views
  • 7 replies
  • 1 helpfuls

Resolved! User Cleanup not removing user's roles that are "inherited"?

Hey everyone! I typed out a fix script that is designed to checked for users that are inactive and have a termination code on their AD Attribute 5 field. Then to delete those roles and groups from the user. It worked out perfectly and did exactly wha...

Leo Ruggiero by Tera Contributor
  • 1293 Views
  • 3 replies
  • 1 helpfuls

Error: Cannot find function split in object

Hello Guys, I am facing error :  as Error: Cannot find function split in object while using flow designer. When I am using below code in the BG it is working fine, Flow Designer: Operation(cd0c40d98796495069a6a6480cbb3520.If$1.086776ad87f259101844986...

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Need to map Catalog Item field with table

Hi Team, I have one Catalog Item (Hardware Item) and It is having one variable ("Is Testing Done") & Field "Testing Done?" is present in Hardware Table. I want to map "Is Testing Done") & Field "Testing Done?". Kindly Help Me.

Priyanka1997 by Tera Contributor
  • 1572 Views
  • 4 replies
  • 1 helpfuls

SELECT BOX

HI in Rest message GET response we are  getting the names list i need to display those names list in variable &the variable type is select box (names_list)  ..those names are dynamic if new value coming in rest message response i need to create new q...

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