Record producer scripting.
Hi, when does the record producer script runs? (form is inserted, submitted, loaded)
Forum Posts
How can I put value of a choice field's choices from any other table using Client Script.
For example I have a custom table with a field A. I want to create a choice field which has the choices as all the value of Field a in the custom table. Eg. table location field as country. create a choice field country and onload the value of countr...
Resolved! How to use variable set variables in a payload for a Rest Message?
Hello experts please I need your help, I have a catalog item that used regular variables, once the item ordered, a BR would execute to post a message via REST i, here is the piece of code and it is actually working: as you see in the payload there i...
Is there a way to prevent ServiceNow from adding a "jti" value to JWT requests?
There is an OAuth API that we need to connect to from our instance using JWT. When I set up the JWT claims, I include the standard ones (iss, sub, aud) and the "iat" and "exp" values are added automatically which is great. However, the system also in...
Resolved! Script on a field that converts any number to currency and checks to make sure it's a certain amount and need it to allow commas
Hello abhi_rI tried the script you helped me revise and the results are the same. I entered in 130,000 and it throws up the box saying "It is not a valid number" and then clears it out completely.So I needed the following:Script on a field that wou...
Why are some of my request variables from my catalog item not storing user input once a request is made?
As shown above, when a user makes a request for a catalog item I am working on, the variables "Reason For Access" and "Available Servers" are not storing the user's input and are editable in the ticket created from the request. The other variables d...
Resolved! GlideDateTime getDisplayValueInternal returning different time value
Hi there, I am running into an issue that I can't quite seem to figure out at the moment and was hoping someone would have some insight to help. I am working on a scoped application and I am trying to make some duration calculations based on a Start...
Resolved! Date format transform maps
Hi All, I am getting date in file as this format 20200831 Year, month and date format. Now I have a target field on the target table which accepts date in the format 01/12/2020 00:00:00 (Date,month, year and time). I tried below code but its not work...
Incorrect date format returned
Hi Friends, I am running below background script with start date and adding 365 days to it but its returning a weird value. var date1= '02-08-2022 16:58:04'; var daysToAdd= 365; var day = GlideDateTime(date1); day.addDaysLocalTime(daysToAdd); gs.pri...
Resolved! Hide UI actions when clicking a button
Hi all, I tried the two following methods for hiding buttons when I click a button. Method 1: $$('#reply_new_view')[0].hide(); // THIS DOES NOT WORK Method 2: var items = $$('BUTTON').each(function(item) { // THIS DOES NOT WORK it...
When a major incident is demoted then the assignment group should change back to the value which it had prior to making that incident as major incident
As per OOB : Normally when an incident is promoted / proposed as a major incident then the assignment group will change to major incident management group via business rule & assignment rule but the requirement is as below : When a major incident is ...
Resolved! Fetch current record number in UI action script
Hello There, I want to fetch the value of the ("number") field of the current record when I click a UI action button in a table. Can anyone give me a demo code?
Resolved! How to hide some variable set variables from only some catalog items
Hello, I need some advise and help please. We are using a variable set which sets variables for multiple catalog items / record producers. This variable set is included in many items, and the variable set calls script includes to check logic and show...
Record Watcher not working
I am tying to retrieve the status of a field from a table for a new record using record watcher but it won't work. I have added spUtil at header and added an alert statement at watcher function but nothing is being logged. Any idea's why? The code ...
Adding an Image (company logo) to a PDF using GeneralPDF.
I am having issues with trying to get an image displayed at the top of a PDF being created using the GeneralPDF Script Include on a Kingston instance. GeneralPDF was chosen for this task because it could take HTML as input and add the resultant PDF a...
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