Hello experts, I am coverting workflow into flow designer .Need help how add mutiple if condition in catalog task in flow designer in service catalog .As per following screenshort.Could you help me convert following workflow script into flow designe...
Hi, How can I change the Tab name to be the item name and not "%name.I attached a screenshot for clarification.
There is one variable on my record producer, there I want to restrict the user to put lower case letter, if users enter any lower-case letter, then it will throw warning message and clear the field. Please let me know how to write the client script f...
Hi, We have defined Risk conditions and risk assessment questions to calculate Risk for a change. For 1 change, Risk Assessment is set to Low and Risk conditional rules value is set to High but final risk set for change request is low. Our assumption...
For service catalogs, generally one REQ and one RITM are created after ordering from the order form. We would like to be able to import Excel data with multiple work details and create one REQ and multiple work RITMs. The specific work content is an ...
Hello ExpertsI want to Create 3 reports for incident table and report type is single score.1.How to create an aging report for ( 30-60/60-90/ and 90 above)report type is single score.I have applied below condition it is showing total more than 30 day...
I have created 2 events , 1 business rule and script action to fire a email notification.When the approver has not approved the request after 1 day , 2 day and 7 days .I have used the same email .Now the client wants to add counter in the email subj...
Hello, I need to do a bulk upload into a custom table, which we'll call table_2 using an Excel Sheet.I need to pass the content of a field from table_1 into table_2 as I do the bulk upload. There is a relationship between table_2 and table_1.table_2 ...
Hi All, I've created an email notification body and made a Number( hyperlink) to redirect the user to the portal/Native UI based on the roles provided in CSM.Manager - it should redirect to Native UI to get case number details.Agent - it should redir...
I have a catalog item with variable "Change Request" which is a refrence field to change request table and another variable "SP Email" .I have to fetch the email ID of SP change coordinator from change request table .I am using script include and onC...
Hello,I would like to know if there is any way where we can check a field in a form before it is updated for any vertical tab using a before business rule.in my client script//var recommendation = g_form.getValue('u_recommendation');//g_form.setValue...
Hi experts, I executed the query using the GlideQuery API and the query succeeded despite the lack of Read permission. The GlideRecordSecure API does not succeed in querying when there is no Read permission. I understand that the query with GlideR...
What is the difference between the Create Catalog Task action and Create Task then targeting the Catalog Task [sc_task] table?
Hi All, We have a custom table with a field u_day_of_week of type Day of Week Selecting the days stores the value as 1234567 as a string (in the above case the value is stored as 12) In list view it shows as Mon Tue How to retrieve and print this val...
Hi, While generating a report for RITM , in the varaibles section , Short description and Description is not showing these are variables can any one plz help me on this request , with steps & screenshots @Saurav11 @kamlesh kjmar
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