I'm in the processes of completing the MID server setup. I was working through an error"MessageMID Server validation failed, please try rekey" and saw an article that mentioned a reboot. Prior to rebooting the status of the MID server was "Up", aft...
So this scenario is a bit complex, please bear with me.We have domain separated instance,1. a contact logs in - they have roles - snc_external, sn_customerservice.customer, sn_customerservice.customer_case_manager and some other roles as well.2. They...
Hello all, We are moving to Oauth 2.0 authentication due to the deprecation of basic authentication from Microsoft.We have followed all the steps in all the articles that we found to configure IMAP with Oauth 2.0, not only in ServiceNow side but also...
Hi! I'm creating some small talk topics and would like to disable this message when the recognition has a good confidence so the response is more natural Thanks!
There is a requirement on my project where users with read only access of specific case types, do need some level of write access. Everything should be read only on the case form, however they should have write permissions on the additional comments ...
Hello, I would like to skip redundant approvals on RITMs.All of our RITMs currently go to the requested for manager to approve and from there, there are typically additional approvals. If one of those additional approvals is being routed to the perso...
Hey everyone! I typed out a fix script that is designed to checked for users that are inactive and have a termination code on their AD Attribute 5 field. Then to delete those roles and groups from the user. It worked out perfectly and did exactly wha...
Hi, I am creating an approval email notification where I need to display the values of a multi row variable set. I created an email script but is only returning the sys_id. So far this is what I have(function runMailScript(/* GlideRecord */ current, ...
Hi developers, I have this scenario.I need to create a sys_property string entry with a comma-separated list of valuesI need to read it in a flow in Flow designerI need to loop for each value in the stringI'm currently stopped in step 3.I created the...
Hello Guys, I am facing error : as Error: Cannot find function split in object while using flow designer. When I am using below code in the BG it is working fine, Flow Designer: Operation(cd0c40d98796495069a6a6480cbb3520.If$1.086776ad87f259101844986...
I was trying to run the following code and getting Unparseable Date:'1' Error. In the below code I was querying database view which contains view tables : Assessment Instance Question, Assessment Instance and HR Case. I tried modifying the code and n...
I want to hide "Impersonation" option in ESC portal for the users who does not have "Admin" as well as "Impersonator" role.
Is there a way to calculate the total for this? The quantity will still need to be multiplied based on the price per size of the drink and I wanted to store the total into another variable that is not inside the multi-row variable set. Is there also...
Hi Team, I have one Catalog Item (Hardware Item) and It is having one variable ("Is Testing Done") & Field "Testing Done?" is present in Hardware Table. I want to map "Is Testing Done") & Field "Testing Done?". Kindly Help Me.
HI in Rest message GET response we are getting the names list i need to display those names list in variable &the variable type is select box (names_list) ..those names are dynamic if new value coming in rest message response i need to create new q...
