After a lot of discussions, we finally have a ServiceNow User Group setup for India (known as ServiceNow User Group - IN - New Delhi). Request all to please join this group and finally become a SNUG member.Not sure what SNUG is all about?The ServiceN...
Hello, I am trying to create a change via API. This documentation looks relevant to that: https://developer.servicenow.com/app.do#!/rest_api_doc?v=madrid&id=changemgmt-POST-std-create-chng-req And in this example I have replaced my instance name and ...
How Can I show the stages when users are looking at the requested item itself? We are taking the user directly to the Requested Items as that is where they will see all communication between themselves and the tech. But they still want them to be...
Is there a final date that we will be forced to update our instances? Since New York releases in early Sept., how long do we have before we are forced to upgrade.
When using a script to calculate two currency fields and show the sum in a 3rd currency field it's not returning the proper formatting. function onLoad(control, oldValue, newValue, isLoading, isTemplate) { var tot= 0.00; var f1 = g_form.getDecimalV...
Is it possible to access scratchpad in transform scripts?? I have a requirement, where in I need to compare target table records with the input records and mark the unwanted records in target table as inactive Please recommend.
I am pulling blocks of records from the projects table using the Rest API using this URL (<<mycompanyname>> is the actual name) https://<<servicenowinstancename>>.service-now.com/api/now/v2/table/pm_project?sysparm_display_value=true&sysparm_offset...
As per the docs for the onStart transform event ->"When: The onStart event script is processed at the start of an import run, before any data rows are read." My understanding was it will execute only once despite any number of records I might inse...
Hello,I am trying to populate Description and Short Description based upon a list of form choices.If a user selects "Server Reboot" the following basic information needs to populate.I have the following script, which populates a these fields when a u...
Purpose: The purpose of this post is to describe how to send a command to the ECC Queue and to capture the response. Please feel free to let me know if you have any feedback or suggestions. Also please like/mark helpful if this article helped you Bac...
The need to securely segment data between groups, departments, or even locations is constant, even within IT organizations. What organization doesn't have a particular group that is subject to extenuating compliance requirements that necessitate that...
Hi, I would like to add a decoration to a variable in a record producer so that users can name themselves in a form easily. I tried adding the "ref_contributions=Assign_to_me" attribute to the variable attributes but it doesn't seem to work that wa...
Hello, From the forums I have learned that in a Client Script of a UI Page, I can use $j to utilize jQuery. Example: $j.find(".class") This works fine. However, I have now created a UI Script that will be called from multiple UI Pages. I cannot se...
On the new_call table users are able to save the form without the mandatory fields being completed. i.e. when clicking on new call and clicking on create task it re-directs to the call type tale e.g. incident, service request. However, this can be do...
I have defined a Variable Validation Regex for a simple 6 digit number on my Madrid system: This expression works fine and generates the field error: However, when I hit the submit button the record is submitted without an error. Other posts on thi...
