Hi All, I have a use case where I am calling a internal Servicenow scripted rest resource from a Action -> REST Step and I am receiving below error.{"error":{"message":"com.glide.communications.ProcessingException: User Not Authenticated. Could not r...
When I am adding a new column in the import set and try to import it, I cannot see the new column in the created table in service now.Can anyone tell me how it can be resolved?
Gist/Background: Want to simply add a field message in Incident record, onLoad or onChange, under the "Customer" (caller_id) field, if the State is neither Closed nor Resolved, and if the "Customer" is inactive. To accomplish this, I modified an exis...
How to copy the attachments from catalog tasks to RITM & RITM to catalog task .i.e vice versa
I want to abort business rules using flow design as due to that business rule my flow design is throwing error. Can anyone please help me out ASAP as it is urgent.
Hello Team,Please find attached Performance details.jpgHere how to disabled clock icon at footer which displays Performance Details (Widget Matrix)Guide me how to enable/disable this clock icon.And also let me know can we enable this icon for specifi...
Hello,I have a requirement to provide a link that will automatically populate a specific field (variable) on a specific service request. Does anyone have an example of this type of link they could share? So, the customer is looking for something like...
I wanted to restrict the visibility of one particular catalog for all VIP users of a particular domain. Please help.
Hoping someone can help. My knowledge is very limited and I didn't write any of the code mentioned here. We have a business rule (Task [task] that updates the body of a Zendesk ticket (third party ticketing system) via TASK. Everything works fine in ...
Hi there, We are in the process of upgrading to San Diego and since upgrading our instance, surveys that are assigned to users from HR Lifecycle events are no longer being displayed to users in the "My Surveys" widget location on the my_surveys page...
Hello , I want to copy user(reference field to user table) to ritm watchlist on submitting request.I have referred https://www.servicenow.com/community/it-service-management-forum/auto-add-to-watchlist/m-p/914649/page/2but i get org.mozilla.javascrip...
I have a scenario whereby I need to compare two lists to confirm that all values, separated by a comma, in list one appears in list two. For example, see the output from the below script, I need to check if the values in the first line appear in the ...
I have a Related List that is slow to load, but is only used occasionally. I would like to devise a means to set only this Related List to load on demand. I know there is a user preference, but that is per user and affects all Related Lists. I wou...
We have a list collector field on record producer. we have created four values in the question_choice table and added the reference qualifier to the list collector field. requirement: if the user selects one value and then if he tries to select 'none...
Hello dear community, I need help: We are setting up our workspace, and I need to delete "My Lists" tab. Does anyone know how I can do this? Thanks
