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Forum Posts

Dynamic Filter Options for Choice List

Has anyone been able to leverage the creation of a Dynamic Filter Option on a Choice List? On a users HR Profile, they have a "Program" field which contains a list of X programs. A user is only able to be a part of 1 program.  I have a requirement, f...

patbishop by Mega Guru
  • 1925 Views
  • 1 replies
  • 2 helpfuls

Resolved! ATF - Hung on Submit a Form (SP)

I have a Test I'm trying to create that simply impersonates a user, then opens a Catalog Item and submits the form. All is working fine up until I get to Submit a Form(SP) then it hangs.  I think I'm doing everything correctly by selecting Here is a ...

find_real_file.png find_real_file.png
Steve42 by Tera Expert
  • 4060 Views
  • 12 replies
  • 5 helpfuls

Inbound action to handle calendar responses

Hi there,Following the great article of bradfordshelley, I set up a solution to send Outlook invitations from a custom table records.However, I don't understand how we can handle responses, I would like ServiceNow to get the answers (refuse/accepted)...

find_real_file.png find_real_file.png find_real_file.png

How to create UI Button or Link in Service Portal??

I want to create "Resolve", "Update" and "Close Incident" button or link in Service Portal for User to able to Resolve or Update or Close there own Incidents. There is no such option OOTB in Portal. How can I create Buttons or Links in and Portal pag...

anubhavr by Giga Expert
  • 11297 Views
  • 6 replies
  • 1 helpfuls

Where is the Incident Management Workflow located?

Hi All,I am looking to create a workflow for Incident Management, however I can't find the Incident Management Workflow under the Workflow menu? Please help me locate this... Also once I have build out the workfow, please help me locate the place to ...

Resolved! Character limit on group name

It seems there is a character limit on the group name in Service Now. We are loading groups and users via LDAP, and if a group name happens to be longer that 40 characters, it gets truncated in the UI, as below    The full name of the group in AD is ...

group name.PNG
Community Alums by Community Alums  
  • 5283 Views
  • 7 replies
  • 2 helpfuls

Resolved! regex in client script

i tried with the below regex var regexp = /\d{6}@\d{5}/; var idi = id.match(regexp); in this before "@" i should be able to enter 6 characters and after "@" it should contain alpha numeric characters  which should be 5 characters in length

Prem13 by Tera Contributor
  • 12268 Views
  • 9 replies
  • 2 helpfuls

Wait for all tasks to be closed completed.

Hi , I have a workflow that kicks out three tasks . My requirement is to have all three tasks closed after which the request would be set to closed complete . I was thinking about Wait for condition , but not sure how to use it . Can anyone please pr...

Naresh291 by Tera Contributor
  • 3184 Views
  • 6 replies
  • 2 helpfuls