I have to create an additional approval if level is division and name is Central data. In my catalog item I have a variable called ‘Type’ referenced to ‘alm_hardware’ table I have to query the record selected in Type and check if level is division or...
Hi Friends,In a workflow I need to add a notification when End Date >= (Now Date + 7 Days) . Basically, if 1 week has passed and no action has been taken then I need to add a notification to approvals to take action. I am able to add the 7 Days to no...
Hi All, I need to get all groups from LDAP node, but I have to a group OU=ServiceNow Filter: (&(objectclass=group)(!(OU=ServiceNow))) But after importing the group still i can see the group with OU=ServiceNow. Thanks
Hi Community, Need to update the state field of a custom table based on the state value (on approval table). i.e.., Once the request is created on custom table an approval notification will be sent to manager of that user, in 6 business days this sho...
Hi, Email notification has been triggered, but no. email log attached, how can we find from where the notification has been triggered
Hi All, I have a requirement to attach multiple documents on Record producers and I created multiple variables of Type "Attachment" . When I attach a Document for this variable and submit the Record producer , it is not showing attachment on the Targ...
Hi All, So we have a user-defined table say "Sub-service" which extends "cmdb_ci_service". It contains all the services that we support. We are looking at adding a Checklist to the records within Sub-service table - is it possible? If yes - please ad...
Hi All,I have an event and I need to find what is firing it. I have checked business rules but couldn't locate it there. Is there any table where the trigger condition for the events are located OR how can I locate from where the event it being fired...
Here i want to avoid duplicate values for six fields using business rule and applied this code .Here for one field it is working correctly but for two or more than that it is not working. It simply takes the values in table and also showing" invali...
Hello, I have applied the reference qualifier for the field on the form, it is working here,but when I am try to filter out the filed on the list view qualifier is not working, it is showing all the values of the reference table. Thanks in Advan...
Hello guys, I have uploaded 2 images in the image(db_image) table, and i have resized the image and uploaded the image to the "db_image" table, and used these images in my approval notification, but the image clarity is not good. The original image ...
Scenario: There is a catalog item where a field is "Requested for". Expected sol: I have to check in workflow that "Requested for" is logged in user OR "Requested for" has Itil role. How to achieve this through workflow in "If Activity" ?
Hi, I'm trying to connect to a third party with Rest Message and Basic Auth, but when I try to test the connection, the rest of the message returns a "401 - Invalid username / password combo" error, but if I go into the core server, I open a browser ...
I have a form in which there is a column of Field Name type. The field name can be of String type or reference type. When a user selects a reference type field from the dropdown I wanted to get the table name (without using GlideAjax).
Hi, I have to auto populate description field based on the value selected in a lookup select box type field which is referring a table in a catalog item. How can i achieve that through scripting? Kindly, help me in this regard. Thanks.
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