Forum Posts
Rest API Response in browser is always in XML instead of JSON
Am writing a simple scripted rest api to place order using cart API.The response in servicenow rest api explorer is in JSON,but when i run in browser, it always shows up in xml, i have seen many others had this question and is unanswered.Amy pointe...
Resolved! Service Portal - Simple List - Incidents - View All
So I wanted to show "My Open Incidents" and "My Closed Incidents" to users on the Portal. I created SImple List to do this, but I noticed if you click "View All" you get a screen where they can change the filter, click "New", and it has a Priority ...
Error 400 while POST request with JSON
Hi all,I am trying to send a JSON data through RESTMessage POST using the below steps:1) I have set ${content} in the content body.2) I have set http header 'Content-Type' as 'application/json'3) I have added 'content' in the variable substitutionsIn...
Resolved! variable display value, showing sys id instead of record name.
How do I get the variable display value to show the record name instead of the sys_id?
Resolved! Extract text from knowledge
Is there a easy way to extract the text from knowledge articles and wipe away the HTML tags as well? I am looking to convert or copy the knowledge articles HTML content to plain text.I have already tried getHTMLValue() but the resulting text still ha...
Resolved! Why is my client side abort record submission script not working?
I've been doing these exercises in my personal instance to improve my ServiceNow skills. I'm working on "Stop the submission of any Priority 1 incident created by a user without the 'itil' role. Alert the user when this happens." This page is from 20...
Resolved! Application menu
When I created an application menu two application menus are captured in update set one with name "sys_app_application_7b64d231db023200d78b7bedbf96199d" and other " sys_ui_application_3364d231db023200d78b7bedbf96199e" why these two are created with...
Service Portal Page Redirection Issue
Hi All,I have a few issue with service portal login using OOTB login widget.1. On logging in the login page redirects to navpage.do and not the homepage mentioned in my portal.2. After logout the page redirects to service portal login page and not th...
How to refresh a widget in a page in service portal?
We have a refresh icon on the widget, when ever we click on the refresh icon then that particular widget should get reloaded or refreshed.
Resolved! Referencing an onLoad function from a changing text field in Service Portal
Hi guys.A while ago, I ran into a problem where I had a function that should run only once nine different fields all have a value. I didn't want to type it all up and make small changes because that would be difficult to maintain, so jim.coyne came t...
Resolved! Reset Workflow with a UI Action
Hi All,Anyone who has an idea how to reset or restart a workflow with a UI Action? Basically, I have my UI Action made and here is my configuration:With this script:function back2Draft() { //Set the 'State' values to 'Review', and display mandatory...
Not all records are getting exported for an user via list layout
For a particular user, he is able to view list layout of records but after clicking on export the excel is not displaying any record.
Resolved! Create a new record on a different table, pre-populate reference field?
Hi all,I'm kinda stuck on something and am looking for a little advice. I'm getting that I might be stuck needing to run both server and client script in the same UI Action and that I may not be taking the proper steps to make this work.The Use Cas...
how the software usage table is populated with data?
Hi All,Can anyone please tell me how the software usage table is populated with data?.I tried to look into this but not getting appropriate information. So if anyone knows about this kindly share information.Thanks,Ankitha