Hi, I have created 1 simple dynamic filter option. Called a on Demand SI. When i go to the list, i see the sys_id of the filter option and not the name. This happens only when used default filters in the list. If you directly use isDynamic operator i...
My requirement: I have created a role, provisioning_approval. I have created few users and among them i have assigned this role to 3 of them. I have a form and there i want to list the approval names(select box). So do we have a way through client sc...
So I have a reference field on a catalog item and when i type ahead lets say 'foo' nothing shows up even tho foo is in the related list. But when I select the eyeglass to search it does bring back foo in the results. I have the display value on the...
Find Change Request CHG0000001 the quickest way possible. Update the assignment of the Change Request to Beth Anglin in the Software group.
I have been assigned to remove/hide author name in Knowledge article item due to many clients constantly contacting author for further question relate to article and they want to remove that to prevent contact. Where can I remove it? It seem I couldn...
I am using below script to update the demand description field... var gr = new GlideRecord('test_demand'); if (gr.get('b6a1c42cdb578c503b0cf5261d96196c')){ gr.setValue('long_desc', ' .... . .. . . . ');gr.update();gs.print('updated!');}else {gs.prin...
Good day, I am using the form widget with sc_task as the table parameter to display the task information and catalog item variables. The form widget uses the sp_variable_editor widget to display the variables which uses GlideappVariablePoolQuestion...
I'm trying to ascertain the feasibility of a recursive code script. Long story short, we are trying to link dependant tickets together using a single reference field on the Task form. We link a task as "dependant" if we require actions from that Tas...
Hi., I want to call a global UI Script from a scoped application. But I keep getting the following error. What's wrong? function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === '') { return; } var segme...
hello, I have written two inbound actions on tables - incident and u_new_call Please find the script( This is same for both only written on different tables ) current.short_description = 'Callback request submitted via Voicemail';current.description ...
Hi, I am trying to update a record via Postman client and it returns "Method not supported" error. Same works when tried directly on ServiceNow Rest. Could someone please help
I am trying update the Duration field on RITM from the flow designer. The duration field value will be the calendar date difference between the opened and fulfilled / resolved dates. To achieve this i am trying to use the flow designer. Is it possibl...
Hi , I have catalog item with the filed called request type, it is a choice field we have multiple choices. When user selects some of the choices from the dropdown and clicks order now . Then it will create a RITM and attached with catalog task. Now ...
Hi All, I want to display an message below the Variable in Catalog Item. Can anyone let me know how to fix this? Thanks
I need a Business Rule to retrieve value from another table. The 2 tables are: [syslog_transaction] table- user_name: UserA- remote_ip: 10.1.2.3 and[sysevent] table- sys_created_by: UserA- u_ip_address_from_transaction_log: (should be auto-populated ...
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