I would like to automatically change Views between Portal and internal platform using View Rule. The condition is like below: If- Short description is "1"AND- Accessed from Service PortalThenApply "u_1_portal" View Else if- Short description is "1"AN...
New ServiceNow Library create for those how need to interact with ServiceNow API programmatically https://github.com/emersonbottero/ServiceNow.Core There is a loot of cool features and to use is as easy as var ServiceNow = new ServiceNow(config); //...
I created a Factor Type field in the Problem table. Factor TypeTable : problemType : StringColumn name : u_factor_typeChoice value internal_factorexternal_factorother I want to see the fields below to auto-set the Factor Type field choices DamageTabl...
Hi , when i try to give alert in catalog client script, it is not displaying anything. please refer the code, function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return; } var request1 = g_form.getValue('r...
I believe that I have added the ACL correctly on a table They asked for Read/Write/Delete on a certain table I did the following: 1. Created a Role 2. Added the User to the Role3. When to System Security and added the ACL (after elevating Role)4. ...
Hi there, When a chat is finished, a new chat automatically is started by the Virtual Agent. Both chats separated by dashes. Would it be possible to clear the previous chat upon finishing, so the new chat starts with a blank screen? I know it is poss...
What is the cmdb_ci_outage table used for?I would appreciate it if you could give me an example.
Hello Script for Client script if a user is a part of A assignment group then user can get priority=1 .If user is not part of A assignment group then user should get pop-up for submitting priority=1
Hello All,I would like to have a field of type "HTML Script" - similar to what we have on Email templates table on a custom table. This will be dependent on another custom table so that I can use ${field_name} notation to substitute the values dynami...
The system documentation repeatedly tells not to directly edit records in sys_update_xml :https://docs.servicenow.com/bundle/rome-application-development/page/build/system-update-sets/reference/get-started-update-sets.html Is there something that cou...
I'm trying to get the user input from my widget and pass it into my server script to get a result. HTML <div class="panel panel-default"> <div class="panel-heading"> <h4 class="panel-title">Table Extensions</h4> </div> <div class="panel-body"> <sn...
Hi All, Are ACL's executed when we try to run scripts in Background scripts? Thanks in advance.
Hi! I have a problem with a notification that is sent when a case is commented, contact language is not french and state is not resolved or closed. Here are the settings notification : For information, email source in 'Users/Groups in fields' i...
Hi good day!Has this happened to someone?yesterday I made a change in a flow designer action. Today when I want to enter the following message appears: 'This action cannot be found' The action in question is Create Business App, is there a way to rec...
Hi Community, I have custom field 'pending timer' of type 'date/time'. This field appears only when the state of incident is of type 'on hold'. My requirement is whenever 'pending timer' expires the incident type should change to 'in progress'. Can ...
