I am trying to customize agile board one of the scripts is pointing to /scripts/js_includes_agile_board.jsis there a way we can edit that you can access that page through yourinstacename.service-now.com/scripts/js_includes_agile_board.js
All After upgrading our test environment to Paris are tickets when selecting "My Tickets" on the top menu Nav are no longer being broken down by type. They are now in one list instead of several. I have checked scripts in Test and Prod and they a...
hi team, i am trying client script as below please correct if any thing wrong here function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return; } //Type appropriate comment here, and begin script below var da...
How can we add an "add" button on the related list of a change request (through the list control we have an option to add/omit the "new" and "omit" buttons but not an add one)Thank you.,
Hi All, We have a requirement where the user should be able to order a catalog item using Virtual agent chatbot. As of now we have created the topic flow but we are having issues in getting the response (input values) from the user and displaying it...
Hi All, I have come up with query like. Thirty party is trying to use servicenow table API to query the records . And they are doing some delete action. When they tries to delete a record somehow its not deleted. They are getting error. So in such ca...
I received a new instance, but it does not seem to contain the ITBM (IT Business Management) modules for Project/Portfolio and Financial Management pieces I am interested in. Under Activate Plug-ins, there is no selected for ITBM. How do I request t...
Hi community, Is there any way to check history what I import or what I export on instances via XML? I mean, can I check history or if someone from my company is able to check the history importing or exporting tables?
Hello, I have a requirement to populate members of a group using a list collector for a cat item I am working on for our first use of integration hub. I have found some code to do it and it works well on the reference qualifier but from within the b...
I'm not sure if I've uncovered a bug... I've created a Survey that is triggered when an incident is resolved, and I'd like to include the URL of the survey in the incident resolution email that is sent to the Caller. I found an email notification scr...
Hi, I need the selected dropdown value in the processing script, so that, based on the selected value, i need to redirect to some other page. Here is my HTML code: <?xml version="1.0" encoding="utf-8" ?> <j:jelly trim="false" xmlns:j="jelly:core" xml...
Im trying to loop the sys_user record but it runs only once. if the end date is nearing im creating a request for the user . the problem which im facing is the while loop runs only once. if i remove the function which is being called, it runs for all...
Hi,We're on HELSINKI.I have crafted (read: stolen!) a means to get an inbound email with an attachment to have that "attached" XLS pushed into a DataSet and then Transformed into rows of a new table.It all works swell!The last wrinkle is that we are ...
I'm building a scripted rest api for a custom integration, which should allow our partner to GET information based on a custom ID field on the company table, and return an array of values for the companies which match this value. The script is correc...
I'm looking for best practices with creating database views in terms of performance in respect to the order of the tables and/or performance of different where clause options. The best article I could find was THIS ONE, but no one really answered th...
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