Hi,I am trying to access records using rest api, but some times, not every time , i get 401 error, could you please help me to understand why i am getting 401 error.here are the streps , what i am trying to do 1.generate Access token and refr...
Hi,I am getting below error when my customer is trying to generate access token.Error : no json object could be decoded.this error he has sent me using screen shot, and i can't access the log lines also?when i am trying using my servicenow account it...
I need to generate a pdf dynamically from servicenow cms site, according to the users request i will be fetching the data using the GlideRecord and will convert the response to PDF.Currently i am using jsPDF to generate the pdf. While generating th...
I've created a form using a UI Page and would like some of the fields to dynamically change depending on what is entered in other fields. For example if a user fills out field A with $100,000 and field B with $25,000, is it possible for field C to ...
I have a business rule that deletes user role in scoped application. It works fine but throws this error message "Delete operation against 'sys_user_has_role' from scope 'x_23191_e_c_c' has been refused due to the table's cross-scope access policy" w...
Dear all,I've an issue with some notifications on my Helsinki instance, some emails are going into Outbound > Skipped module without a real reason (I suppose...)I've tried to search for causes, but I only found that causes could be invalid recipient(...
Need help with a client script to set a field true, if a field on another table related to a change request is true. Looking at the Affected CI's to see if Tagged for DR is true. What I need is:If "u_tagged_dr" is true on the "task_ci" table and ...
Hi Team,I am getting this below error in response entry in the ecc_queue via mid server during insert operation via JDBC Prod. Could you please suggest what to do. I am unable to access the hi article on the same which is mentioned in the other post ...
Hi Team ,i have template in the record producer and the two fields also " SAP CI Instance " and "Approved Assignment Groups"this two also consist in the template once i submit the record producer then template value is populating in the " SAP CI ...
Hi all,what's the easiest way to pass (embed / force) server-side information into a Glide form?The background of the question is,I want to enable/disable a control in the form sys_user_grmember depending on the type of the group. (Group type is noto...
I have a list inside a list and I'm trying to hide the "insert new row" option as I don't want users to add new rows, but under list controls I don't see the check box to remove that option. Any thoughts??
What is the use of priority field in servicenow
Hello All,I am running into an issue with a current clients instance. They have their time format under the system properties as "hh:mm a" so all date fields are in this format "09-21-2016 03:43 PM" I am trying to set the value of a duration field us...
I know this has to be really easy, but I don't know how:In my UI Action script I'm doing a "action.setRedirectURL('<URL literal>');" and it works fine - it takes the user where I want them to go. But when they finish on the new page and navigate back...
Hi everyone,I'm not sure how you deal with undocumented service-now classes. I wrote a simple global business rule which will list all the available constructors and methods of service-now classes.Create this Global business rule with the attached sc...