Can we export all attachments of the incident table?
Hi Team,Is there any way to export all attachments of the incident table?Please help.Thanks in advance.
Forum Posts
Anyone know how to click the 'OK' button on a Confirm Function Pop-Up?
On several of our 'create' UI Actions, like Create Problem and Create Change, we have added a Confirm() function call, to be sure that the user really wants to create a Problem or a Change Request. And the User needs to click 'OK' to create the PRB/C...
Resolved! Populating one variable based on another variable on a form
Hi, I have 2 variables in a variable set that I am using on a form. The first variable is requested_for using the type Requested For: I have another variable manager. All I need to do is populate that variable (manager) with the manager of the user...
Style sheet & Ui page why my link not working ?
Hello guys, I'm working on a popUp window, this one is working then I would to style it with some CSS. So I decided to use Style sheet to call the sheet form the ui page via <link> in my jelly. But unfortunately it's doesn't work, I get the sys_id of...
Resolved! Question on enabling the plugins in PDI instance
Hello Community, I am very curious about this one.Can we enable below paid plugins in personal instance and is there any impact on this. Because i can able to install some of the plugins. Can anyone provide information on this. Regards, Steve An
Resolved! Font Awesome Icons Randomly Stopped Working
Hi there, The font awesome icon kit used randomly stopped working on all of our instances. In the console I am getting a 403 error. When I go into the portal base theme, in the list section for JS Includes, the icon kit is included as a JS Include. ...
Notifications to be triggered when the Incident state is on hold and on hold reason is awaiting user?
Hello All, I have an urgent requirement, when the incident state kept on hold and on hold reason is awaiting user, if the caller doesn't respond at all, notifications have to be triggered as below: 1st notification to be sent after 5 days of state is...
Resolved! List View of Reports Embedded in Dashboard
Hello, I am trying to find where the data is housed that stores which reports have been embedded in any given dashboard. I am hoping that this is stored in a table and I am hoping to be able to view it in list view. Does anyone know where this data...
What do the Link, Options and Implicit choices within the Other tab of a Guided Tour step do?
I'm still learning more about Guided Tours, but when editing the steps, I came across the below three options in the Other tab: If somebody could tell me what those three options under the Other tab do, that would be really useful.
Resolved! Business Rule not detecting change with a dot walked field
On my Project table form, I have dot walked to the Demand table's field of "Project Sponsor".Creating a new Business Rule, I would like to update a value on my Project record when this dot walked field changes value:(Note: I have since turned off the...
Resolved! How to asynchronously call server-side function from the client in a UI page
Hi all, I have a UI Page with a function in the server side (in the Processing Code section). I need to write code in the client script section to asynchronously call the server side function. How can I do that? Thank you in advance for your help.
Resolved! answer = (function transformEntry(source) { Syntax
Is this a function that calls itself simultaneously?I am concerned here with the syntax We name the function and execute it directly withouttransformEntry(); to need? An using der Object Source? answer = (function transformEntry(source) { })(source)...
Calling third party APIs using mid server
Hi, i need to call API endpoints from third party application into service now. I gave authentication as 'BASIC' for calling those apis and it asked for username and password, so i provided the username and password for the third party tool ,on click...
Resolved! Disabling Certain Notifications from Workflow
I am working on a Workflow from a Service Catalog Request that creates a Requested Item. Currently, the workflow generates 10 notifications. Some of these are from Notification actions, some are from other actions (like Tasks) and others are auto...
Order of execution of the clone cleanup scripts?
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