Hi All,We have upgraded instance in Geneva patch 7. and UI 16 is activated. I am not able to see any module or application in navigation pane.I tried with Admin user.Please suggest possible solution.Regards,Sumit Jumale
Hello all,I am working with a client where we have a on-premise ServiceNow solution. We have a load balancer in front of 3 nodes running ServiceNow application. We have created a SSO integration with ADFS 2.0. To verify that the IDP record and ADFS i...
HelloI have created UI policy and I need to add 'is one of' condition its saving as its long a text.I want this long text when user want to understand..Can some one help me in this?
I'm trying to auto populate the watchlist on an incident on assignment based on 2 things 1) the assigned group and 2) the priority of a call. This is going to be a business rule for us.My code isn't working yet and because of rustiness I can't figure...
Hi all,we have a workflow on "task_sla" table for sending out the notifications on different percentage (for 25% ,50% ,75% etc). But there are notifications which are sent for 110%,200% etc which is not what client want to receive. as per my unde...
I want to know what is the difference between Surveys and Assessments? Which one is legacy and which is new? If both are new, what are the uses cases of both ?I have read the Wiki articles but do not understand the difference since both seems to be s...
Hi All,There is a requirement related to service portal in which we have some piece of code getting generated dynamically based on user's selection. This dynamically generated code is client side code. This dynamically generated code comes up in stri...
Hi Folks,Does anybody have got this error in console while debugging even when we are not using link function in WIDGETS service portal?Any leads would be really helpful and appreciated ?Much thanks in advance!!Sushma
On our sys_user table, we have a few custom fields:u_hire_date - this is the user's last hire dateu_new_hire_ticket_generated - this is a checkbox that indicates whether a new hire ticket has been generatedSo, there is a scheduled job that runs every...
Hi,In the OOB email notification script "attach_links", a function attachLinks() is defined. I have the following questions:1. What is the syntax to call this function in an email notification or email template? I tried ${m...
Does anyone know if it is possible to use the domain separation for sys_properties?I've been asked if someone changes for example, the banner image or color list? Is there a way to set this up correctly using domain separation? Thanks
I want to know if anyone can provide a solution for a write acl on the Core Company TableSo I created a new tab on the Company Table (Vendor View). The need is to only be able to give certain users access to update the fields on this tab only; howeve...
Whenever you are writing server side business rules, you have access to the GlideSystem object. You can reference it in script as gs.For example, you are probably familiar with:gs.getUserID();The GlideSystem object has a lot of functionality packages...
I have a client script that uses GlideAjax to call a script include and return a comma delimited list.I use that list to create a GlideRecord with an addQuery using IN.I get back the records I expect and loop through them.This is where I run into an ...
Hello guys,I've a table and form for this table.I would like to stay on a form (and proceed add new records to current table) right after new record has been added, but I'm redirecting to list of records of this table and I need clicked "New" button ...
