Hey All, So we have an issue where we have a few complex requests with multiple UI Policies hiding and showing fields based on other fields, etc... all this is working great, and when the record is submitted and the ticket is worked through the norma...
Hello,I need to get the information of the logged in user. I need to know his/her department and the country's ISO value.var deptID = gs.getUser().getRecord().getDisplayValue('department'); // works. gives me back the user's department name var ...
As checked here Useful Task Scripts - ServiceNow Wiki, we have the following code which could be included in client scripts for VIP users. I have tried it on my instance and it is not working as specified in the document. Change Ur...
Hi Everyone,I'm creating a widget and need to query a table we created that extends HR Case, but don't know how to set it to be the logged in user. For the HR Profile table, I know the code looks like this:var gr = new GlideRecord('hr_profile'); ...
As mentioned in the title I am trying to add jquery to my UI Page.I was able to add jquery.min.js to the UI Page with a <script>https://ajax.googleapis.com/ajax/libs/jquery/1.12.0/jquery.min.js"></script> tag, but I cannot call any jquery in UI Scrip...
In custom form, I have to add more Info( ? ) field at end..sample like below :Any help on this? How we can achieve this..
i would think the easiest way is to convert the .pdf document into an excel spreadsheet and then import that into servicenow and get as much data out that as i can?any suggestions? thanks goranlundqvistpoyntzj
We are on Helsinki and I'm looking to set a bunch of favorites as an admin and then be able to export that and have other users import those favorites into their profile.Thanks
Is there any way of extracting the http header information in servicenow.we got an on premise customer wants to establish if the access to the instance is from trusted source, specially if the users have admin roles.in the installation exits we can d...
Hi All,I have a requirement to retain data on em_event table for more number of days. Currently we have only 5 days of data on em_event table. I am unable to find this configuration in ServiceNow. Any help is appreciated. Thanks.I have already verifi...
I am trying to sort my addOptions but i dont have success doing this what i have is a a glide ajax call here is my script include sort is an integer. This should be passing the sort as the last parameter while(gr.next()){ var a = g...
Hi,We have multiple catalog Items setup that have the variable of customer - this is a reference field of the core_company table.I have a business rule in place which sets the answer on this customer variable in the company field on the sc_req_item t...
How can one catalog item conected with multiple catalogs and Catagories??What are the steps to do so??A SIngle Catalog item is conected with multiple catalogs and related Catagories with that Catalogs...
Hi Everyone , I wanted to create SLAs on Catalog task Level , what is the best way to create on Specific Task on Specific Items. If it is for one item , we can give in combination of Item name and Catalog task's Short description but how to...
Hi Folks,I have a catalog item and in that there is onchange client script which opens different URLs based on the value selected using window.open() function.But this script is not working on Service Portal. I have changed the UI type of the script ...