Hi, I have a list collector in a catalog item and there's a onchange client script on it. The values are populated correctly in catalog item view. But the selected values (right slushbucket) are empty after the submission in RITM view. I have checked...
Hello, I have a problem to sort output of a GlideRecord query by datetime field (Date/Time field). Even if I convert the date/time field to number value, the orderBy function does not work, any idea why? Appreciate your help, Milan var rec = new Glid...
Hi All, I need to provide the dynamic link to the form like "Take assesment". In catalog item form. My aim is to assign one quiz to the user who are selected in the same form through the Client script. Then I have to display the link to that quiz(Th...
I have been trying for the past week to get Cases to show up in the inbox of agent workspace. I've setup all the configuration that's instructed on the docs (not using skills though), even watched YouTube videos from service-now and third-party, and ...
I have a requirement to a call a third party rest API and load the data into ServiceNow custom table. Rest API returns bulk data. I want to parse the data and load data into import sets table and run the transform maps to load the data to store in th...
Hi everyone,I could use your expertise on this issue that I am having. What I have done so far:I extended the "Task" table and created a "u_course_enrollment_assistance" task table.Setup a record producer for the "u_course_enrollment_assistance" tabl...
Hi - I am urgently trying to locate the documentation or some sort of guide for configuring IdP Initiated SSO with ServiceNow. Are you able to tell me if that documentation exists, and - if so - where to find it?
I have a requirement where I need to count the values( string but only numbers allowed in that field ) u_actual_count We have after BR on insert or update of that field we need to aggregate that field and check if the count is greater than or equa...
Dear All,How to add a filter in the contextual search result inside the notification email? e.g. I want to filter out some results based on the knowledge category.I found that the OOB configuration is calling below macros and 'script include' to incl...
Hello everyone! So I have an API that creates Requests. I've recently been coding to account for duplicate returns. The expected behavior is a while loop that is supposed to cycle through every active employee ID it finds, creating a REQ for each, th...
I will be connecting an integration to an external system where CI data will be fed into servicenow. I'm thinking of pushing this data to one import table and connecting multiple transform maps where each one would only fire and process if the device...
Hello. I was hoping I could get some code advice. I have a temp table (a snippet in the attached image) Basically what I am doing is where I have duplicate models in the model table I pull into this table and prepare for to update the CI and asset on...
I need to populate a field on the Project record with the average value of one metric from all of the survey's submitted for the particular project. I have created a single score report that generates the value, but I don't believe that value is stor...
Many times the question has been asked why ServiceNow does not support ECMAScript 6 (ES6) in server-scripts. This is not my question. My question is why on Earth scripts supposed to run in client's browser are being checked for syntax errors using an...
Hello Team, I'm trying to set field values based on another field value. I have created three variables on catalog item. company, department & approval group. Approval group is hidden on all forms. In company i'm having two choices Apple & Google. If...
