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So I am creating a new item for our catalog. One of the requirements is that our Department field, which is a reference to the department from the user profile, displays the 'department.id' + 'department.name' which is from the cmn_departments table....
Hi,While inserting the data from SOAP to service now it is working fine. incident number has a coalesce. When try to update the data by passing the incident number, it is getting inserted in the import set table with the following error:Operation aga...
Hello ServiceNow Community, We are currently running London, Patch 7, and I have the following section of code in a Scheduled Job: var r = new sn_ws.RESTMessageV2('AirWatch REST Message', 'get'); r.setStringParameterNoEscape('PageNumber', page); // ...
Hi all,I tried to create a label_entry via REST API, the label_entry is created but the field table_key is empty./api/now/table/label_entry {"label":"630086900f23320050c8cfdce1050efc","table":"incident","table_key":"7e1146100f23320050c8cfdce1050e5f",...
If I execute console.log() in a background script I get a javascript error (console is not defined). But in a widget server script, the message appears in the Chrome console. What's up with that?
Hi Everyone, I have a requirement where I need to allow only some third party guests to perform email inbound action. These email ids are not present in the system. How can we achieve this ?
Hi Team, Can someone know what is the exact difference between "updated by" and "Revised by" in KB articles.? How they updated and differentiated between them. ?
Hi , I have a requirement to insert thousands of files into ServiceNow sys_attachment table. All the files are in local folder. It is one time activity which is part of Data migration. How can I achieve this. Is there any file related API's that Serv...
Hello All, I need your help about importing data from a data source in Service Now. A tool in my company are exporting us data in csv format compressed in gzip format. If I try to import this file in the data source the import doesn't work. But i...
Hi there, So in our situation, we have an external system with which we need to synchronize cases opened in ServiceNow. We have created a business rule in order to do so, in which javascript code is used to do a POST or PUT depending on whether the c...
I'm pretty sure I'm missing something fundamentally simple here... I've created a 'Salutation' widget that simply displays "Hi, <User displayname>". I've got the server script and HTML template working correctly to display the user name. I plan on u...
Wondering if anyone has done anything with regards to dynamically handling the number of approvals in a single workflow. The idea is that something needs to go through a series of inline approvals, meaning each approval is created after the previous ...
To reduce waiting time for our users, I am making an API call via our MID server from a Script Action (I also need to process the returning body/message), but is there a difference between using execute()+setHttpTimeout vs executeAsync()+waitForRespo...
i all,This is what I am trying to accomplish:On table_a I have a variable called u_update. It is a string field. When the record on table_a is closed, I want it to take whatever the user put in u_update and populate it in table_b in current_update. c...
Hey Guys, I have requirement here it goes On Change Request Form, when we change "Service" and "Configuration Item" then the Assignment group should be auto populated based on CI/SO Installed Plugin (com.snc.best_practice.itsm_csdm.quebec) Busine...
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