Hi folksAnyone has idea about Scripts - Background result screen providing inaccurate information when a record update script under Scripts - Background. Just to exemplify the issue, when a record updates script is executed, it writes"*** Script:...
I am trying to activate some plugins and it keeps failing with above error. I appreciate any help. This has happened two days in a row.
I need to delete a variable from the Production instance, but however this variable was not present in the DEV. Because of this I created a similar variable and thought of deleting it. Later came to know that pushing the update set with the change I ...
The service catalog --> maintain item -->pricing options are Price, List Price, and Recurring price with frequency. I have the need for a one-time price option OR a recurring price. But it appears when price and recurring price are populated, the s...
Good Morning,We have a notification created to inform the Caller when the Additional Comments are modified. This includes sending to the event creator. Now that we've introduced self-service, I'm slowly debating removing the "send to event creato...
Hi guys,Is there a way to combine two trends in a single report? I need to see - number of opened changes and closed changes in a two lines type report per week. For example, you got 10 tickets opened week Nov 2-6, how many of those were closed - s...
Hi All,I need to stop a out of the box approval request notification for only one approval activity because i have created a customized email notification for that approval activity in workflow for a catalog item. i don't want to stop it for the enti...
Hi all,Split the string from description and get the id and set it in the name and location field. any help in this will be highly appreciated.Business rule:function onBefore(current, previous) { //This function will be automatically called whe...
Hello All!I'm new to using ServiceNow and trying to brush up on my JavaScript. I'm encountering a small issue with not knowing how to access certain elements on my form. Basically, as you can see from the screencap, I have a variety of fields that ar...
After some substantial digging, I discovered a way to retrieve a list of all field and variable names on the client side. I figured that since g_form has the ability to retrieve values based on names passed as parameters (g_form.getValue), the name...
Hi,I have enabled SMS notification in my instance. In email logs it showing as Processed but as I checked with the users then no SMS has delivered. I am using this functionality for AT&T service provider for US location. I tested with couple of users...
Many thanks to those who found the replacement for XMLDocument and GlideXMLDocument in Fuji for scoped apps (XMLDocument2). Does anyone know if there are replacements for the following?new GlideHTTPRequest()new GlideEncrypter()gs.setProperty()When ...
The wiki describes that it is possible to specify the view when creating a UI Policy - "but only If the Global check box is cleared, the View field is displayed."I don't have a "Global check box" but an Application field, where "Global" is selected B...
Hi Team,Can anyone help in combine two tables and query that.
I have some fields of a table which I want to be mandatory under certain conditions only.To do this on a form, I can write a client script which does g_form.setMandatory or I can write a UI Policy.What about if I want to do this on a list? What is ...