Hello folks,I'm in a need to add Affected CIs list to the Change Approval notification that is currently running against sysapproval_approver table.Using available Fields on the notification doesn't seem to fit any of the requirements and I need to i...
Hello all,I created a table this is should be available for only admins and itls user, means only admins and itls users can see, create and update the table.How to add multiple roles...here we can add only one role..Regards,Sudha.
Right now, what I have working is when a request is rejected by the approver, the workflow pushes out a notification to contact the admin of that process. This is helpful, but I would really like to add the reject reason to the message of the notific...
On a change request form, there are 2 fields: 1. Phase (drop-down field) - choices are Accept, Plan, Build and Requested 2. Phase state (drop-down field) - choices are Approved, Complete, Implementation, On hold, Open, Rejected, Testing, Work in prog...
Has anybody done anything with showing the ticket number in the title bar in the browser window?
We have HR Case Email Notifications for both:*Comments*Work_notesSometimes the desk agent update one field, SAVE and update next field + hit the SAVE button, 2 emails will be sent.The Business Rule "Ignore duplicates" seem not to prevent this type of...
for some reason the watermark does not create the incorrect source-table.for all our email-tables it works fine, (and it shows e.g. the inc-number in the source-table, workordertask shows the WOT-number. except the work-order. here it shows the calle...
I am using Soap Message in workFlow in Sensor Script i am using "var jsonString=activity.output;" and in variables I am passing "clearTextValue=Testdata" and it is taking "Testdata" and it display value to corresponding field but i want Dynamically g...
I'm trying to login to my new Dev Instance. Is there any default login/password that we've to use in order to start using this instance?
Hello everyone!I'm further working to refine the notifications used in my instance and have come across the problem of creating a custom link that is sent to IT Specialists. Members of IT have a different view for incident work orders than other indi...
I have a list of groups that I wanted to update they types of, and since the field type of lists can't be edited from List View, I put together a quick background script to update them all for me.var gr = new GlideRecord('sys_user_group');gr.query();...
Wondering if there is a way to get the sys_id from the record that the formatter resides on via jelly other than doing the RP.getParameter method.With how the URL now appears, it is possible to have multiple sys_id's up there so a better method has t...
Hi guys,On page load all the labels are blinking. Please see below videos. I have also notice in second video 'Detail page' that at the time of blink its doing couple of /sys_attachment.do requests. Are there any fonts missing from the system? Please...
Hi community,I've read the wiki on Debugging Tools Best Practices - ServiceNow Wiki and I always like to try out what I'm reading.In my attempt to view the log statements after I clicked the Debug Log module, is <<<[0.00.00.003] Script completed in s...
Hi Team,I did date validation in client side for following scenarios. We have two fields start date and end date. Two dates are pre-populate today's date. (i.e. Start date: 06-05-2016 and End date: 06-05-2016)For start date validation:- User should n...