Determine Which UI Action Control Was Used
Hello all, I have a server-side UI Action that has both the 'Form Context Menu' and the 'List Choice' controls checked. Is there an easy way I can detect which one of these controls was used?
Forum Posts
Resolved! what is the primary key of a table?
Hi there,I'm using Helsinki and I'm wondering what is the primary key in a table.It looks that most of the tables have a column 'sys_id', which seems like the primary key in that table. When I navigate to 'Tables and Columns', I see a big blue circle...
Resolved! set user as litigation hold true
I have a requirement to set users as on "Litigation Hold". I have added a Litigation check box to the user form. I have also configured sweet alerts to pop up when the caller_id is on litigation hold. This way when an incident is opened and the calle...
Resolved! "g_form" not defined - UI action to generate PDF
Hi,I am trying to make a UI action which generates a PDF out of my request record (extension of sm_order).Here is my UI action script (taken from UI Action to export to pdf However, apparently I cannot use g_form because this is what comes up in the ...
Resolved! Incident Tickets when reassigned, to a new group and assigned to person at the same time move to New state, but in such cases should be moved to Active state.
Incident Tickets when reassigned, to a new group and assigned to person at the same time move to New state, but in such cases should be moved to Active state. Can anyone help me?
Global Text Search not returning partial number fields
Our ServiceNow Global Text Search has recently stopped returning results for text searches on partial Number fields (i.e. if a user searches for '123456' rather than 'INC0123456'). If the body of the incident contains the reference number (e.g. if it...
Resolved! fetching data from rest API
Hi ,We have started to work on integrations and REST API's recently. We are totally new and stuck , we could use some help.There are couple fields in my record as below.1) u_task2) u_category3) u_codeall the above are drop down.We have a REST API whi...
Resolved! How do I call the most current record in a client script on a custom table?
function onLoad() { var express = new GlideRecord('sys_user'); express.addQuery('sys_id', g_user.userID); express.query(); while (express.next()) { g_form.setValue('NetID', express.user_name); g_for...
How to send notification to users in a variable?
Hi All,Can anyone please let me know how to send the notification to the users in variable?Let's share my scenarioI have one variable 'x' on a variable form ,x contains 10 user id's. Now I need to send a notification to the 10 members who are there i...
Dynatrace Integration With ServiceNow
Hey,I am facing a typical situation with regards to this Integration. Let me briefly put the scenario below1. Dynatrace is an APM tool using REST architecture (XML message format) . I have to integrate it with ServiceNow. It is a bi-directional int...
Resolved! Logging within Scoped UI Actopms
I am Trying to debug my UI action after trying to follow the template set out in this blogClient & Server Code in One UI Action - ServiceNow Guru Both styles of logging do not seem to work in my code. I am not sure if doing this within a scoped app...
class java.net.ConnectException: Connection refused: connect
Hi,How to resolve this error : class java.net.ConnectException: Connection refused: connectCan someone help me please?
why notification, business rules, etc. are not inherited from the parent table?
Hi, I am new to the developer group and I extended the incident table,, and assumed the notification and business rules, etc would be inherited to the child table. But it seems not, not sure if I miss any thing here? For example, there is a notific...
Resolved! Issue with inactive fields showing up in filter
I have an instance that is for some reason showing inactive fields still in the filter list. Curious if anyone knows where this is being controlled from so we can fix it?
How to search list of incidents
Hi Friends,I would like to search a list of tickets (around 300 incidents). Please assist.OR between each incident allows me only certain range.