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Correct way to make a form label bold? (For Service Portal)

I have 2 different ways to make a label on a form bold. A catalog client scriptAnd a field style I am sure I could get it to work for either but the issue is that I do not what object to select to apply the CSS. What I have been trying is: function o...

Ted18 by • Tera Contributor
  • 5215 Views
  • 8 replies
  • 0 helpfuls

Resolved! Fill Request country field based on user country code

Hi There, This is what I need to do: I have a field "Requester country" which I need to fill when Request is created, based on country of Requester. Requester has an attribute of country, but it is in long ISO code (3 letters) instead of country name...

kuba4 by • Kilo Expert
  • 3081 Views
  • 5 replies
  • 1 helpfuls

Adding Related List to cmdb_ci and Child Tables

I need to add a related list to cmdb_ci and its child tables. Do I need to add the related list to the forms one by one? I tried to add it to the parent (cmdb_ci) however, the related list was inherited to SOME of the child tables (Accessory, Alias) ...

jparman by • Tera Guru
  • 5150 Views
  • 8 replies
  • 1 helpfuls

How to upload a file from a Widget on a Portal

I am making a Widget to display within a Portal, this widget needs to allow users to upload a file to a table. Been trying a few different methods, but haven't figured out how to do this.

cmil by • Kilo Contributor
  • 4597 Views
  • 3 replies
  • 2 helpfuls

Make an attachment mandatory using select box choice.

Hi I'm building a form to do with budgets, so there is a requirement that when an option is selected from a select box it is then mandatory to attached a exemption word docx form to the form before it can be submitted. So if the user chooses "over £1...

Roly by • Kilo Contributor
  • 2415 Views
  • 11 replies
  • 2 helpfuls

Resolved! Warning: Invalid query detected on checking Logs

After we enabled the property 'glide.invalid_query.returns_no_rows' , some of the Rest API queries not working. System Logs looks like as shown below Warning - QueryEventLogger Invalid query detected, please check logs for details[Unknown field sourc...

ssoniy by • Tera Contributor
  • 4561 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to Automate Standard Change Template creation through ATF

How to Automate Standard Change Template creation through ATF?   I don't want a serverside script to create standard Change Template. While entering Change Request values not able to find the field values in 'std_change_proposal' template

Jayesh1 by • Giga Contributor
  • 4323 Views
  • 18 replies
  • 2 helpfuls

Resolved! Passing data between business rules

Hello,In a business rule, is it possible to know if the object that triggered the BR was another BR (and also a specific one)? Note: these are not Display BRs.For example:-BusinessRuleOne: creates or updates a record..   var gr = new GlideRecord(tabl...

Drct1234 by • Mega Expert
  • 3513 Views
  • 4 replies
  • 0 helpfuls

How Display a table list View In UI Page.

Hey I have a requirement where i need to show the associated work notes using the UI action on the table and if the service desk users wants he will be able to delete selected worknotes or records from the sys_journal_field table. How this can be ach...

mayank15 by • Tera Contributor
  • 4343 Views
  • 2 replies
  • 1 helpfuls

top.window

Hi, What is the use of top.window. Why top.window works in portal but window. is there any document related to this??   Thanks,    

Resolved! How to request again the rejected approval only within a group?

Hi, I have an approval contains say 10 approvers from different stakeholders, if I set it to 'wait for other responses before deciding, how can I request approval again just from those who rejected the approval, and keep the approved ones as is. Henc...

Simon88 by • Kilo Contributor
  • 3530 Views
  • 5 replies
  • 0 helpfuls
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