How to display "Cancel" button in new state for problem_task
Hi All, I want to display out of box "cancel" button in "new" state in problem task. I am unable to do it.Can you please help me ? Thanks & Regards, Sameer S
Forum Posts
Entered Requested Item variable values are empty in sc_item_option_mtom
Hi All,We have created service catalog request with few variables. When users submit the form with values it will create a new request & entered values will be populated under requested item variables.Now we are facing few issues like the entered val...
Resolved! Strip out or remove Emojis from comments
Hello, I have a need to strip or remove all Emojis from work notes/comments prior to bridging them to another tool. Does anyone have a solution to replace or remove Emojis? Any help is appreciated. Steve.
Resolved! OnSubmit: I need to display an alert if the checkbox is not checked.
HI All, If a User doesn't check the checkbox then on Submit of catalog request I need to display an alert. if the user click on OK then request has to be submitted, if the clicks on Cancel then he has to stay back on the form. With the below script,...
Resolved! Customer updates are gone from Local Update Set after Git commit
I'm wondering if someone can help me here.I started working on a scoped custom application and created a couple Local Update Sets to track my changes. Later on, I decided to give Git Source Control a try. So I linked to source control, created a ...
How to use setAuthentication method in Preview Script Usage link in SOAP Message Function?
When I click on the Preview Script Usage related link in insert SOAP Message Function, I am provided with the script as shown below. I am trying to use the below commented code for SOAP message authentication. r.setAuthentication(authentication ty...
Resolved! How to do encrypted field visible to the user?
Hello, Whenever I encrypt a field, this field disappears in the form. In the document "https://docs.servicenow.com/bundle/newyork-platform-administration/page/administer/encryption/task/t_AddAnEncryptionContextSelector.html" explained that "The sel...
Can we create two instances in one account?
Hello ServiceNow Team, I'm using a free trial version of the ServiceNow account. Is there any chance that I can create two instances in one account only? Because I want to create a clone version of my existing ...
Resolved! Update Set Error: Could not find a record in sc_category for column sc_category referenced in this update
Has anyone encountered this error before? How do I to fix it?
Resolved! "Active" field on kb_knowledge table
Out of the box, there is an "Active" field on the kb_knowledge table. It does not appear to get changed by anything out of the box, however. Is this intentional, or am I missing something? I would normally assume that the "Active" field goes false an...
REST API and Timezones
I have been experimenting with the REST APIs and Date/Time fields. I am POSTing to an Import Set and then GETing from the corresponding table. When we post, we are posting all Date/Times in 'GMT', but for the longest time I couldn't figure out wh...
Resolved! How can I get the value of a sn-choice-list on a service portal?
I have a <sn-choice-list> field on a service portal widget where the field is defined as follows: html: <sn-choice-list field="c.mychoice" sn-model="c.mychoice" sn-options="c.mychoicelistoption" sn-value-field="myChoiceValue" sn-text-field="myCho...
Resolved! selected date should not be greater than 30days
if a user a selects the date and time it should not be greater than 30 days how to get check that based on users timezone
How can I increase the timeout for a custom powershell activity?
I have a workflow that installs software on Windows using powershell custom activities. I split it into several activities, one to check if the software is already installed, one to copy the files needed to the computer, and one to install the softwa...
Hiding Variables in RITM
Hello! Let me start with a brief overview of what I am trying to accomplish. We have created a form for our customers to request a two different services from us. Based on their service selection the form displays certain variables. Pretty straight ...
