Hello,Looks this question has been ask in community before but has never received a good answer. Currently the ${URI_REF} or ${URI} variables appear to not work from a 'Notification' action within a workflow. Unless I am missing something? So f...
I’m trying to create a dynamic filter to show which Change Requests were created by a member of our Central Supply Section group. The filter seems to return (empty). Here’s my Dynamic Filter: Here’s the Script Include it references: Please help. I...
Hi Everyone, I have a use case to display list of Locations in the Locations reference list based on the requested for company. I have written a script include and called it in an advanced qualifier as below, but it seems to be not working. Could any...
Hi everyone, i have a business rule with a function which insert records into a table. Now i want to achieve determine on which operation triggers the business rule it should be decide between two different behaviors: if(current.operation() == "updat...
Hi All, I am trying to populate the current date/time on field using client callable UI Action. I am having a UI action 'Create Meeting'. When user click on the button, the meeting form will open and it should have the current date/time as 'u_start_d...
Hi, I am working on a requirement , wherein when the state value changes, the value in one of the custom created String field(u_string_2) should change. I tried using Onchange Script but it's not working. Also in 'isLoading' function the alert is wor...
Hello All We are using the Kingston patch 9 build. We have a notification that generates an email that has smiley face rating in it. When the specific smiley face is selected, the survey is opened and the first question is populated in the ITIL view...
Hi All, I want to store the time of SLA on the incident form in the custom field called Response time storage, duration type by using run script in the workflow. My requirement is I have 3 SLAs which are defined in the business service, if we select ...
We were able to start discovery on 3 subnets and after doing so, we got several Next Hop Routing Rule CI's in our CMDB. The name is (empty) so I am curious what these are used for? Here is the data: Dest IP network: 0.0.0.0/24 Next hop IP address: 10...
Hi, Can we change the scope of the record producer? We have initially created Record producers on Incident and some Catalog items. Now we want all of them to be Changed to be Record producers on Case table. We were able to change the table name from ...
I am trying to attach pdf to my asset table,the requirement is to add user profile pic to the PDF which i am generating while changing the assigned to in the asset how can we do this?
hi I am trying to create a req,ritm and task with the help of inbound action where the moment when the email is in the sn it should create req,ritm and task related to it and i got a post from where i got the script but it need to be modified as it n...
Hello all, i am new to scripting and am learning as I go. Can someone tell me how to set up the task table to show all tasks that have attachments in the list view? Not sure what all i have to do to make this happen. Thanks in advance for the help
I have a custom field we've added to the Incident Task form for an External Vendor Ticket #. The client wants to be able to search on that field from the global search field in the header, just like searching for an Incident # or Task #. Is it even...
Hi All,I am kind of struck in this. Any help will be appreciated!! I have REST url of a third party tool which will get me an excel sheet. I tested this URL in POSTMAN it is working fine. But how can i call this URL in ServiceNow to get the excel she...
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