Hi Guys, I am not having much luck with uninstalling a custom application. Background:I created a custom application and published it to an update set. I than installed it on another instance by applying the update set. To uninstall the applicati...
I have a fairly complex set of client and server side code that will be used across multiple modules. On the server side, I'm in good shape because I can put them in a Script Include and call them as needed.On the client side, I need the equivalent,...
We're trying to add a KB article to the Attached Knowledge related list, from a Workflow. We need one of our existing KB article's to always be attached to the Change Task that are created from one of our Workflows. We're unable to find a w...
Is there a way to get SN to display custom applications upon logon based on your group memberships instead of based on roles? My manager wants me to create something whereby when users logon they get applications with modules for each group they ar...
Hi, We have various hidden fields that become active and mandatory on certain status changes (resolved, assigned to 3rd party etc) if someone has selected the status by mistake when they switch to the correct status the fields stay mandatory and the...
How can we check logged in user's language using client script?
I am working on a change ticket form with two form buttons which are "Submit" and "Request Approval". Submit is a way of inserting the record in the table.However the ticket will only move forward when the user presses "Request Approval". I want to...
Hi All, I am new to this software and recently completed the ServiceNowAdministrator training. We have a lot of customized automation running fromlocal batch files or SQL jobs with the current ITSM software we are running(Cherwell) and I am wanting ...
I am trying to figure out how to hide some of my status items on a request item until all related tasks are closed. I reied simply hiding the options but then my Request Items would not auto close when the tasks closed.Below is my fumbling attempt: /...
I understand that to submit data from a record producer from a variable you can simply name the variable the same thing as what you're submitting. This is working fine for strings, but when I'm trying to submit data into reference field it just show...
This happens in just the Prod instance.Everything else seems to work fine except when he goes to search for a knowledge article it just loads a blank white screen in the frame instead of search results. This happens when using all forms of knowledg...
Hi - I'm attempting to set up a iCalendar invite in an email message purely within the Email Notification record (aka WITHOUT using the email template).(This is NECESSARY if you want to send 2 different meeting invites from the same table - you can ...
We have some teams that need the ability to export larger datasets, > 50,000 rows, for auditng and licensing purposes. I know that they can manually break up the exports into chunks, and export each chunk, but we're trying to come up with an easier...
I have a List report based on the Project Task Link table. In the results I am displaying the Top Project, the Project Task Link, and the Linked.Task (in this case it is Change Request). When the report produces the list of results, the link off the ...
Hi All,Did anybody ask Servicenow to restart instance node for performance issues?How long it takes?ThanksMini