I have a UI Action called "Create Request" which is button on my Task form. I'd like to have some text that writes to "comments" journal field. I've tried the same format below with "current.", but that doesn't seem to work for journal fields.Here is...
Hi,For example, I setting up a VPN on my network with ServiceNow.For accessing the instance (via web/tablet/etc) in my home, I must be connected to any client of VPN? Or I have to access with a client VPN?Message was edited by: Gabriel Terra Oliveira
I am importing an excel field to fill the direct supervisor field and the manger field. However sometimes the Direct supervisor and manger are blank. And I want them to show up as null in serviceNow. The below script does this to the direct superviso...
I have a query for a GlideDialogWindow and I want to filter it to "opened in the last 90 days". What is the best way to accomplish this?var customerField = g_form.getValue('aFieldOnTheForm')dw.setPreference('sysparm_query', 'active=true^requested_for...
Hi SNC,A weird thing here. Short story behind - I have a catalog item which contains several variables. A container start/end setup, with few variables inside. Once the request is submitted, it creates REQ, RITM and TASK on the background. When I che...
We have a notification setup in the sc_req_item tableWe we have created an Event in the Event Registry and associated it to the sc_req_item tableWe have a workflow that is using the Create Event option and is passing the sys_id of the requested itemI...
Hi,I am currently building a Dashboard application with related Measures. The Measures will each have a RAG status and the RAG status of the Dashboard will be an average of the related Measures.For example;Dashboard 1 has 3 related measuresMeasure 1 ...
Hi,I'm trying to use the Variable Editor component in an UI Page. Aparently this component, "com.glideapp.questionset.DefaultQuestionEditor", can be called from an UI Macro using this line <g2:render_component componentName="com.glideapp.questionset....
Hi all,I need to add extra logic into the business rule: Approval Events. I have 2 ideas:1. Add the code into the existing rule. --> (But will that get overwritten during an upgrade? )2. Create a new business rule "Approval Events - my company name" ...
Hi Folks,Has anyone got a way to see what people are searching for on CMS or global search? i want to know common search terms also if there are searches out there that are not returning any results so we can determine if we have a knowledge or cat...
Outages can be created from both Incident and Problem tickets - but when it comes to a change my expectation was that this would enable creation of a "Planned" Outage (cmdb_ci_outage) and the ci contained within the change. This would then show up in...
Hello all, I am having a little issue working with the ArrayUtil Intersect. My requirement is for the logged in user to have the ability to change the approval person if the user is in their group. I created a script below that will provide me an...
Hello,I am working in the ACL script for the task table, and I am trying to retrieve the sys_id for that open task form. My understanding is that I could use current.sys_id to find this value, but for some reason I am getting no value from this.gs....
I want to configure 4 LDAP redundant servers into ServiceNow. As per wiki"Specify Redundant LDAP ServersAdministrators can specify multiple servers in the Server URL field in the New LDAP Server form to list their network's redundant LDAP servers. Se...
I am trying to use the ECC queue to trigger a .cmd to run on my MIDServer with no success. I am using the wiki article "http://wiki.service-now.com/index.php?title=Borland_Starteam_Integration" as a guide. I can manually go to the server and run the ...
