Hello All,Greetings!!!We got a new requirement but we are stuck at following. Requirement is as below,1. Create a catalog Item.2.Create a Question(variable) which will reference to "Description" field on "group(sys_user_group)" table. Users should be...
Hi All, I am trying to validate a String variable to check it has only Letters and does not contain numbers and it should be in below format having 13 letters Could you help me with the Onchange Script for alpha numeric , I tried below but not w...
Hi, I need to add 2 Business Days (just skipping Saturday / Sunday does not work)to current DATE (not DateTime). Need to leverage standard SLA schedule of business days ... within a scripts .. so I just have new GlideDate() and 2 and require the new ...
Hi All,I need to disable a ui page which is triggered but based on certain condition.Points to consider: 1. Alert page is displayed when user clicks 'approve n send' and expected review time is not met.2. In my current setup, when user cancel on Aler...
SN Team,In the process of modifying an existing Cancel Change UI Action. The goal is for the new UI Action to provide an confirmation window before proceeding with the Cancel Change request.I have reviewed the following articles and here is what I ca...
Hi All, I have used the below script for closing the change request associated with the ritm, var gr2 = new GlideRecord('sc_request');gr2.addActiveQuery();gr2.addQuery('sys_id','***********'); gr2.query(); while(gr2.next()){gr2.request_state ='cl...
How to get payload in snow if integration is done through Rest table Api.I want to check the payload received through integration.
I am hoping that Scheduled job can run 15 days before the 1st of each month. As months have a varying number of days, the job should not always run on the 15th of the month. This scheduled job currently does not run 15 days before the first of the c...
I am trying to hit my organizations instance of SNow and get a list off all current CI's. Understandably this is a rather large list and I am getting the referenced Transaction Cancelled error prior to getting said list. Working with SNow in this cap...
Is there a script available that copies the worknotes entered on a catalog task back to the parent RITM record? We are using the RITM record to provide status back to the users via the portal.
Hi All , We try to auto populate the Impacted services based on affected CI in change/incident form , How to achieve this ? As of now , if we choose CI in configuration item field , it will show the same CI in affected CI tab & want to populate impac...
Hello Friends, We are trying to load records almost 7k via import set tables into target table. But it's in running status from last 10 hours. Some of the records has been processed but some are in progress.Can anyone please us on this. From where an...
Hi All, I want to transfer the data from one instance to another using HTTPS method. Can anyone help me with the step by step process to be followed to accomplish that. Any help would be appriciated. Thanks Devina
I got an error "Found a local update that is newer than this one" while moving Update set from dev to test instance. If I accept the remote update in test will I again get the error when I move this update set to production?
Hi all,A quick one (hopefully I have a change request form which has a "classification type" field. If the classification type is set to "standard" then a new field appears, in which the user can choose the relevant standard change request. Standard...
