I have a requirement to add hover text on a field present on the Change form. I know this can be done easily by ' editing the information in Configure Label' for a field. But this option won't work as the field is from task table I am looking for an ...
I'm new to Service Now Developer Community. I have a requirement to Display Knowledge Base Articles / Incidents in SharePoint Online from Service Now. I have the following requirements. 1) KB Article is managed in Service Now but end users will view...
I am using javascript to insert an entry in ServiceNow table using REST API (System Web Service ) Method. Is there any option that I can hide password from script?, I am good to use any other script language also. My goal is to insert an entry in an...
hello I want to let the users on a form chose the color they want but it is a hard for them to always give the Hexadecimal code of colors so what i want is to let them chose the color they want by integrating a color picker like the one in system pro...
I'm trying to setup outbound emails to only send out emails if another user assigns the ticket. Example: If a service desk tech assigns themselves an incident. No email If a manager/or other service desk tech assigns a...
For checking the availability of a catalogue item for the currently logged in user, you can use the GlideappCatalogItem package and the canView() function. Does anyone know if the package has a means to check permissions for a specific user, instead ...
Hi. I'm working with Change application and currently on London. Ultimately my goal is to differentiate the state of Change Tasks for Change Requests that are approved vs. not approved yet. When users see Change Tasks in their queue, they don't hav...
Always learning new stuff and so I'm wondering what the fields: script, Dependent value, Table, Element, Type do on a Interceptor record (Geneva)And if anyone can share a Use case? Next to that I'm wondering why the Wiki calls it Legacy, since clea...
I have a global business rule that should only run if the user isn't on a certain page (record producer) within the Service Portal. The old function used on our CMS doesn't get enough information (gs.action.getGlideURI().getMap().toString();). How ca...
Hi developers,The following question:I want to create a (standard)change based on a existing maintenance schedules that's coming the next day.More information:- We have CI's with maintenance schedule. (Patch management)- I want to create a change IF ...
I'm using the Checklist Formatter on the SCTASK form, and I have a need to make it read only when the SCTASK has a certain Request Item type. What I'm looking to accomplish here is to remove options to add/remove the checklist and add/remove checklis...
I am learning the ropes with ServiceNow and I am having the hardest time trying to find various classes and methods in the API documentation. I stumbled across some forum topics that were relevant to some development work I am working on and wanted t...
I'm trying to pull comment data from a third party app via REST and insert it into incident records in snow and I was wondering how to update the activity stream with new comments. Currently, when creating a record I will just set the comment I got f...
I need to query a specific group in AD and return the members of that group. I have created an LDAP OU Definition with the following fields:RDN: OU=UsersQuery field: sAMAccountNameFilter: (&(memberOf=CN=mygroup,OU=UCAMS Managed Groups,OU=Groups,OU=En...
Hi Everyone, I have a Multi Row Variable set with 1 column and about 75 different possibilities that can be selected. I am trying to parse my MRVS so i can print any number of selections into a string seperated by a ",". This is so i can use the form...
