Hi All, I'm facing one issue that the variables from catalog item are not properly visible in RITM's Variable Editor. Do I need to make any additional configuration for this?In our catalog item we have multiple fields, based on category and subcateg...
Environment: ServiceNow Yokohama version I’ve embedded my custom CTI Phone app as the OpenFrame softphone, and I’m attempting to programmatically “open/show” the phone by sending an event from the CTI app itself. The message exchange between the CTI ...
I’m trying to show/hide a custom OpenFrame softphone in Yokohama using postMessage from my CTI app.The message is received in ServiceNow, but the frame doesn’t open.Which event should I trigger to make OpenFrame expand/collapse?
Hello, My ServiceNow Developer Program PDI is failing to start and consistently returns HTTP 500.- Instance: https://dev311642.service-now.com- Symptom: It was working last week. As of today, both "/" and "/login.do" return "Error serving request" (H...
Has anyone successfully cloned the walk-up experience widget: Online check-in experience? We want to add an option for people to reference an existing task record as part of their appointment scheduling so I need to edit the widget to give them that ...
Hello community members,I was able to find some hints to this problem, but nothing specific in these forums.I have created a catalog item which has a List collector pointing to the CMDB_CI_Servers table which allows the end users to select multiple s...
I would like to produce a report that shows only Users and the Computers assigned to those Users where there are more than 1 of the same Model ID (for example: John Doe has 2x Lenovo ThinkPad L14 laptops, Jane Doe has 3x iPhone 16e devices; I do not ...
Hello, I created a custom table for holding variable data and gave snc_internal read access to the table. I set variable1 field to display is true. On the catalog item is a reference variable to the table I have no qualifier on it. When I imperso...
Hello Experts, I am stuck at this point to select Approver from a table .i have a variable which points to custom Table = u_warehouse Table = u_warehouse has another field = 'WH Manager'.In request we need the approval to go to 'WH Manager'' against ...
Hi, I came across this nice progress bar which i want to show on the form (Not on portal) while the user is waiting on a response from integration. ServiceNow Documentation LINK Package: @servicenow/now-progress-bar Release: Orlando Integrat...
Hi Team, I want to configure Analytics Center in Custom Workspace. OR let's say Analytics Center is already available but the dashboard in it is not. When I click On Analytics Center and then click on Dashboard and select any dashboard it says Page y...
Groups and Roles are removing from the Users profile automatically .They are not inactive users, they login everyday to servicenow instance. Can anyone help what/how this issue is happening.I checked scheduled jobs and business role, but no luck.
Hi Team, I am trying to remove "Install Base" related list from the account form. But i was not able to find it in related lists settings. and don't know where to go to hide this tab?Can anyone please suggest me on how to remove it from the form?Than...
Hello , Could anyone please help on the same.1.In the base system , when working with demands what two assessment metrics are supported when taking an assessment survey ?(a) Risk (b)Strategic Alignment (c) Cost (d) Size I have find this question whil...
Hello everyone, i need to do a button in workspace to preview the email related to current case. I get the sys id of the email using glide ajax, but then i dont know how to show the email. i guess i should use g_modal and then use the ootb ui page pr...
