Hi , In Risk event , Risk event entry added in EUR and Net loss calculated in $ USD, glide.i18n.single_currency= falseglide.i18n.single_currency.code=USD are two properties in global, But when the property glide.i18n.single_currency.code changes then...
An agent reported that they did not receive any chat offers on their screen/workspace for a while. According to the offer details, three chats were offered to this agent, but they timed out.Another agent had reported the same issue a few weeks ago. H...
Hi, I tried creating a workspace view rule for Entity record in Compliance Workspace. The goal is to check if current logged in user is a member of a certain group. But advance checkbox is not available in the workspace view rule. Any solution or wor...
We're looking to help our teams with consistency in naming conventions within our account request. This can be done with a series of IF statements in the flow, but I'm looking at trying to use a decision table. We have some simple decision tables tha...
i want to create a list report in servicenow Table 1: cmdb_sam_sw_installFilter: Display name = Adobe Systems Creative CloudColumns to display in report: 1. Display name2. Assigned to3. Last Used Table 2: samp_sw_subscriptionFilter: Display name = Ad...
Hi All,We have multiple fields are on catalog item. But only one field is available in Add Variables (Variables on task form) in Catalog Task activity in workflow. what could be the reason of this?
Dear ServiceNow Community, Seeking some advice in setting up reconciliation rules and data precedency and understand how important is the Data Source History during reconciliation. In our current environment, we have 2 discovery sources to update the...
Hi everyone,I’m working in UI Builder (Yokohama release) and I’ve hit a stubborn styling issue with a record list component (now-record-list-connected) on one of my workspace pages.The problem is that text in one of my list columns is being truncated...
Is there a way to let ServiceNow use machine learning to Train ServiceNow from the information provided on incident tickets and documents we could feed and then respond to Support technicians when they ask questions?Based on some reading I realized N...
Hello Team, Could someone suggest a way to resolve the following issue?We have a requirement where, upon receiving an email, we need to create a normal case in ServiceNow. This is a generic condition for us. However, another team has a different requ...
Hello everyone,During creating an ATF test cases I have faced a issue in a test which FAILURE: Failed to open the 'sc_req_item' form with id 'eee283d32b5576105f33ff824391bfde'Table 'sc_req_item' does not have a record with id 'eee283d32b5576105f33ff8...
I am planning to take CIS-DATA FOUNDATION EXAM.Can anyone tell me the below: 1.Do we need any voucher code for this or can we directly register for this exam.I read the courses are recommended but not mandatory so not sure how to get a voucher code f...
I'm trying to import set to set the department field on the alm_asset table. My data sources only contains the assigned_to. How can I set the department by referencing the assigned_to.department?
I created an instance last week. App Engine Studio and Creator Studio cannot be found (per the screenshot). Both App Engine Studio and Creator Studio show as "Installed", I am using the admin role, and neither are showing up in plug-ins. Today, I ...
