Hello devs, I encountered an Current.Update() in a Out of the Box Before type Bussiness rule (named MIM Candidate to Case) of the Major Issue Management application: Is this code correct? I was told that Current.Update() in a Before BR can cause ...
Hi all, I’m trying to parse a payload coming from AWS in ServiceNow, and I need some guidance on how to go about extracting a specific field. The payload looks like this: {"statusCode": 200,"headers": {"Content-Type": "application/json"},"body": "{\"...
How to the user id and group name of all the user name and group name listed in sys_user_grmember table using background script inside a variable or just print those details .
Hello team, I'm looking to create a survey that will measure customer satisfaction related to L1 & L2 levels service restoration. We want the survey answers to be just a thumb up or thumb down answer. If a user replies using a thumb down a dialogue b...
Hi,I am trying to get to the nested element in json request using scripted rest api. Can someone guide me how to get to retrieve the value of Type and Name in the below sample nested json request?{"CorrelationId":"4009024","attach_details" : [{"Type"...
I have created a database view(and report also) for u_application table and sys_audit table. I am able to view the selected fields data correctly but with one issue, for the reference fields the old value and new value is showing as sysid's instead o...
Use Case:I want to hide the Export Context Menu in List View based on the roles or users. I know you can add condition in the context menu but I dont want to touch that since its a global scope:!ListProperties.isRelatedList() && !ListProperties.isRef...
Hi All, I am creating a workflow for the new catalog item that I am developing and when the RITM is submitted , it goes for three stages of approval . The idea is When any one of the approvals is being rejected, the requester should be getting an opt...
Hi All, I am trying to read the a file that is inserted as an object in a cell.When I try to parse the row containing files, it is returning null and could't proceed further. I have attached a sample excel, column B contains files that are inserted a...
Hi Team, i have those two fields, both of them are reference from yours tables (location, stockroom)I need a solution to, when i insert a data in location field (as Calgary) in the stockroom limited the search only for this location for selectedThank...
Hi, I'm receiving the below error when I try to submit the client script. Please assist. See this error on all the types of client script. onSubmit script error: ReferenceError: validateFunctionDeclaration is not defined: function onSubmit(){ var fun...
Hi, I'm doing the paris scripting course https://developer.servicenow.com/dev.do#!/learn/courses/paris/app_store_learnv2_scripting_paris_scripting_in_servicenow and I'm on the client scripting module learning about the onLoad, onSubmit and other diff...
Hi, I need to enable global search for new tables and include some extra fields in it. I created search sources. Now I need to add a few more fields in these searches. Can anyone please guide. Regards,Faizan
Hi All, I’m currently working on an Automated Test Framework (ATF) test for a Policy Exception record. When a user clicks the "Request More Information" UI action manually, an email notification is correctly triggered and sent to the requester. Howev...
