We managed to sort the popular items widget by default from A-Z on, but now we wish to custom sort the Connected content from our Child topics displaying in the popular items. We tried to add a prefix like A. , 1., 1), A) but nothing seems to work. ...
I am creating a flow where through email an HR case be created. Although case getting created, subject and other mappings are working fine except email body. Tried to map email body with work notes or description but nothing is coming there, its blan...
Hi All I have created a workspace using the UI builder in the TOP domain. The workspace is working as expected in the TOP domain and the pages are working as design. But when I open the workspace in the child domain workspace is available but only wi...
I want to know how to add multiple Demand Managers for a Project / Demand Approval / Rejection. I am using the Yokohama version of ServiceNow
Can someone guide me through how to learn SN AI agents in the learning path? And I wanna know are these only for virtual assistants? Is it possible to create AI thing related to any flow designer/IH workflows? Thanks in advance !!
Hello Everyone,. I have one requirement, there is a JIRA application in my project. Client need to connect with ServiceNow incident Table and update JIRA details in Incident from comments section and Incident details like Number , short desc...
My Customer's ServiceNow Instance has got ITSM Basic License and wants to integrate with JIRA.so in relations to that, I want to ask below questions.1. Can we integrate JIRA Instance with our ServiceNow instance using JIRA Spoke with ITSM Basic Crede...
Hello! I have 2 variables X & Y. Variable X is a Select Box with values A & BVariable Y is a Select Box with values 1, 2, 3, 4, 5, 6 I want to achieve are:When X = A, Y should only display 1, 2, 3When X = B, Y should only display 4, 5, 6 How to do t...
I enabled adhoc tasking and added a custom UI Action, but it doesn’t appear on the task form. I double-checked roles and conditions, and the script is clean.Is there another place I should check when a UI Action seems invisible even though it should ...
I have written a simple code and am getting the correct logs but always No conditions gets triggered.answer = ifScript(); function ifScript() {var val = gs.getProperty('test_pr');gs.log("Value: " + val); if (val == "test1") {gs.log("Print no"); ...
Virtual Agent + AI Agent Studio Integration – Need HelpHi everyone,I'm currently working on an AI Agent use case in ServiceNow AI Agent Studio. The AI Agent is already created and working as expected within the studio.Now, I want to trigger this AI ...
As part of our ongoing improvement plan, we are initiating a revamp of the existing integration between ServiceNow and Azure DevOps, beginning with Incident and Problem Management. The objective is to ensure that a corresponding DevOps ticket is auto...
I am in need of some help please. When a VIP user creates a Service Request I have it setup that that the users names is Highlighted, when I click into the RITM and SCTask it fails to highlight the name. Attached are some screen grabs and the client ...
I need to make the variable section editable for a specific catalog item in RITM table. And here's the script we are using: function onLoad(){ try{ //Get the 'Variables' section var ve = $('variable_map').up('table'); //Disable all...
HelloWe have the suite, that consists of 31 tests. Some of those tests use parameters and test run data sets (up to 5).This suite constantly fails when run via the schedule in cloud runner. Every cloud run fails for the different test. Re-run of fai...
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