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Resolved! Cant log into dev after a clone

Hi All.   We performed our first clone from prod to Dev last night and it seems to have completed succesfully. However, now I cant log in (username or password invalid)   I presume this is my fault by not preserving the user table. Does anybody know ...

Andy Pickles by Tera Contributor
  • 3560 Views
  • 3 replies
  • 2 helpfuls

base64 encoding credentials

Hello experts, I'm having the same issue as: https://community.servicenow.com/community?id=community_question&sys_id=29658baddbd8dbc01dcaf3231f961972 but I didn't understand where I need to use this code in order to create an Authorization header:  v...

Tomer by Kilo Expert
  • 4387 Views
  • 2 replies
  • 4 helpfuls

Resolved! copy catalog variables to RITM and REQ forms.

Hello All,   I am trying to copy a location catalog variable on Request item and request form. I have written the below code. I have a run activity on request item workflow which is trying to set the location variable on scratchpad.   Run script acti...

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How to get Parent Field in Child Table Report

Hi All, In report I am looking to get PARENT FIELD VALUE from CHILD report. Eg: Below is Child Table and Its Records  Child Table: child_table Extends: parent_table Child ID Child Type Child Device Month ---...

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Sri63 by Mega Expert
  • 2737 Views
  • 4 replies
  • 0 helpfuls

Resolved! Adding multiple group types via script

Good morning, I am creating a new user group via an automated script and I am a little stuck on how to add a second group type to the group being created.  This is what I have so far: // Create new manager groupvar mgrGroup = new GlideRecord('sys_use...

shawnbaar by Giga Expert
  • 2206 Views
  • 3 replies
  • 1 helpfuls

Show UI page popup on service portal

I have one catalog item for which one UI page populates when I load the form from backend but on Service Portal I'm not able to see UI page popup. Can anyone help me with this?  

vkhair by Kilo Explorer
  • 2099 Views
  • 4 replies
  • 0 helpfuls

Resolved! Dashboard report table

Hi all, I want create a report in dashboard to see the data graphically. The table I am interested is "sys_ui_action", however, I cannot see this table is available in the scroll down list. Can anyone help?

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Resolved! The order guide resulted in no items being selected for order.

Hi , I have a checkbox on my order guide , when the checkbox is selected , it should go to a rule base ( a new form ) how do I do that , I just selected the check box and chose options( submitted) , I got this error:   The order guide resulted in no ...

sonita by Giga Guru
  • 3181 Views
  • 2 replies
  • 0 helpfuls