gs.action.getGlideURI().get('x_referer') - Post Istanbul upgrade getGlideURI is not returning x_referer anymore ..Because of this i am unable to access parameters from URL in a map pge script ? I will appreciate your insights on this. ThanksSwami
Hi AllWe have a requirement to trigger workflow using UI action. We are able to call script include from UI action but not able to call workflow.Thanks in advance,Regards,Animesh
Hi Everyone, I had a question related to service portal OrderGuide. In the Order Guides we have "Mobile devices" and "Type of laptop" variables. When i select "Type of laptop" is "Mac" in the Next tab we will fill the all required information about t...
Hoping someone can provide some guidance on an issue I'm trying to solve. I have a script in an inbound action that looks at recipients, puts them in an array and then looks for specific values. I thought I had found a way to look for multiple values...
Can you restart a cancelled workflow? I have a number of cancelled workflows that need to be restarted but not all of them. All approvals can remain intact for each one I need to restart. I understand that the function is restartWorkflow(current,bo...
Hi All in the community,Here is my business requirement.Let's say on the change form, I have 10 fields and they will all be mandatory when the state=authorize.It's working fine with no problems. As soon as they try to move to authorize and if any of ...
I am trying to transfer groups between our instances (create new group or update an existing group). I am using transform map as XML format (using XML data source). I am also using sys_id as coalesce. If I am updating any groups with different field...
We are building a Form in ServiceNow, where certain users can upload attachments that will be attached to certain Service Catalog Items. So, we currently have a Control table, that tracks the Catalog Items that we allow this for, and the Group that c...
I have 3 variables on a catalog item that users can input numbers into. I am trying to sum them and input the total value into another variable as they input the values, but I cant get it to calculate. function onChange() { var sathours = g_form...
Hi All, I have a question on hiding the approvals that are no longer required in the Approvers related list to be hidden. How can we achieve that? Thanks, SD
Variables is empty for GlideRecord query record, even though it has variables. var req = new GlideRecord('sc_req_item'); req.addQuery('sys_id','=','XXXXXXXXXXXXX'); req.query(); while (req.next()) { // req.variables is empty } How to get th...
Hi All, I need a small info/explanation of the functionality of Priority calculation in Incident form of ServiceNow. Could someone please elaborate on this functionality. This is for the below requirement: --> I'm creating a new application called ...
Hi guys,I was wondering if I could open a modal popup with some data in it after a record producer is submitted in Service Portal. I have this record producer that requires displaying some information to the users upon submitting a form and wonder if...
Hello , we have a third party tool accessing servicenow instance to create request we have an issue recently ,they found the following message in their logs,i have highlighted some key words in bold is this related to issue from servicenow,i have c...
It's a very basic workflow:- Above, I want to make sure that Employee Email and Employee ID both are not blank before moving forward with the Approval. If they are blank, I wish to print a message that they are blank. Else, moving ahead with the app...
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