Hi,I have a requirement to create CMDB records using REST call from 3rd party application.When I am trying to create the record using 3rd party application I am able to insert the record but the status Showing as error.Below is the JSON response I am...
Hi team, (i have couple of other validations so i am writing client script instead of ui policy) i am trying below script on onchange on emptype field, it is working fine for both if condition. But when i change value to "employee" i am getting aler...
I want Comments field to be mandatory every time user Approves or Rejects a request. I tried using below link and was able to create comments box but it's not working properly, i can still Approve/Reject the ticket without entering any comments.. Kin...
Use Case: There is an application at this company called "Order Servers" that has a GUI that asks all the questions the admins will need to build the server. however, they don't want any user to log into the "Order Servers" application but rather go...
Hi All, Using automated testing framework I have created tests for Change Management and in a case where an Approver has to open an existing record from sysapproval_approver table so that he/she can approve/reject it, I am facing this particular issu...
Hello.I would like to customize the OOB Approval Request notification that you get when you use the OOB Approval-User notification in the workflow designer.How do I customize this core component in the workflow designer? I assume SN allows you to cre...
Hi All,Could you please help me to get all the task numbers generated under an RITM and check for a particualar assignment group for that task..RITMxxxx-TASKxxx1-TASKxxx2-TASKxxx3How do i get this with the RITM's sys_id..
Hi Guys, I am working on one requirement, which is finding the no.of empty tables in servicenow (no records). What is the best way so that I can get them by script or filters, and I wanted to generate the report as well. please help me. thanks in ad...
When we generate report from incident_sla table, fields such as Duration, Business Elapsed time display values in hours / minutes / seconds. However if we export same report, then those values are displayed in seconds. How can we export same data whi...
getNextObjNumberPadded(); was not working we had a history of duplicate numbers in a table, and implemented the recommended solution documented here: https://docs.servicenow.com/bundle/london-platform-administration/page/administer/field-administrati...
<?xml version="1.0" encoding="UTF-8" ?><test> <one> <two prova="ANNA">A</two> <three>B</three> </one> <one> <two prova="OSSO">C</two> <three>D</three> </one></test> Hi co...
Hi,I wrote an onload client script : function onLoad() {var isAdmin = g_user.hasRole('admin'); if (isAdmin){ g_form.setReadOnly('u_withdraw_credit_in_advance',false);g_form.setReadOnly('u_deposit_real_money',false); } } but the fields stay readonly. ...
I am trying to setup an inbound email action that set field values based on the email body text according to this SN article: Setting field values from the email body How would I be able to read body text that use special characters? One example is t...
Hi all , What is the default ACL for REST API?? Thanks,
Hello everyoneI have an Issue related to Additional comments field on Approval form, Service Portal. As per our design end users are redirected to Service Portal. End users/approvers can view the approval record and can accept/reject it directly from...
