I am working in the Service Portal. The script below works on page reload or refresh. However with I click a link on the page that changes the url, for instance like on a single page application. The script does not fire. Can this be done in AngularJ...
Hi All. We performed our first clone from prod to Dev last night and it seems to have completed succesfully. However, now I cant log in (username or password invalid) I presume this is my fault by not preserving the user table. Does anybody know ...
what is the two step in order guide. what is the significant of two steps in order guide.
Hi all, We can see duplicate incidents with same number . Is there a way to filter out or not display them in the incident list
Hello experts, I'm having the same issue as: https://community.servicenow.com/community?id=community_question&sys_id=29658baddbd8dbc01dcaf3231f961972 but I didn't understand where I need to use this code in order to create an Authorization header: v...
Hello All, I am trying to copy a location catalog variable on Request item and request form. I have written the below code. I have a run activity on request item workflow which is trying to set the location variable on scratchpad. Run script acti...
Hi All, In report I am looking to get PARENT FIELD VALUE from CHILD report. Eg: Below is Child Table and Its Records Child Table: child_table Extends: parent_table Child ID Child Type Child Device Month ---...
Good morning, I'm trying to add two duration fields together on Incident. I have a custom field called u_incident_total_time_worked which is pulling data from the Incident Tasks time worked (total duration spent on all Incident tasks) - working fin...
Hi Community, I would like a specific Date/Time variable that I have on a Catalog Item to always display in the format [YYYY-MM-DD HH:MM:SS] on both the Service Catalog view and Service Portal, even if the logged in user has their date format profile...
I created a new user and for that user I went into the notifications and subscribed to one (that is marked as subscribable) but when I check in the sys_notif_subscription table I don't see the entry as having been created. Is there something I am mis...
Good morning, I am creating a new user group via an automated script and I am a little stuck on how to add a second group type to the group being created. This is what I have so far: // Create new manager groupvar mgrGroup = new GlideRecord('sys_use...
I have one catalog item for which one UI page populates when I load the form from backend but on Service Portal I'm not able to see UI page popup. Can anyone help me with this?
Hi all, I want create a report in dashboard to see the data graphically. The table I am interested is "sys_ui_action", however, I cannot see this table is available in the scroll down list. Can anyone help?
Hi , I have a checkbox on my order guide , when the checkbox is selected , it should go to a rule base ( a new form ) how do I do that , I just selected the check box and chose options( submitted) , I got this error: The order guide resulted in no ...
When I hit on "Export PDF" in form view, The pdf contains query information at the top. How do I disable that ? I know about "Export report details" and "Header Footer Template" fields which are available in PDF Export settings for reports. However, ...
