Hi Experts, I have given access for end users on time zone filed on user profile on CSM portal, that access provided based on the user roles(snc_internal and snc_external). Now all portal users have access to change their time zone if they want it. F...
How do we trigger Agentic Workflow or AI Agent programmatically or via UI Action ?Trigger via API's, gliderecord query, are there any other ways?
I need to migrate ServiceNow Scripted APIs to ServiceNow OOTB Table APIs, i am using for a post call. POST /sn_sc/servicecatalog/items/{sys_id}/order_now This API call needs to be migrated to OOTB Table API as mentioned in the below linkService Catal...
Hello,I am working on modifying the form Context menu to include three UI actions inside a new Section. The goal is to develop a feature akin to the "Configure" section within the Context Form menu.New Section Menu -> UI Action 1, UI Action 2, etcI ...
Hello there! I'm trying to understand a suggestion made by health scan:Enforce HTML Sanitization...and I know what a HTML sanitized is, but my doubt is more about the propertie we should to set as 'enforced' for that:glide.security.check_unsanitized_...
How to Data Fabric plugins activated in PDI
Hello, I have a question about the Public Survey functionality. Below is my scenario and a follow-up question: I have created a survey and enabled public access.When I submit a request from the Service Portal, a Survey Invite notification is sent to...
Hi All, Please help me on below issueI have 10-attachments on Incident records, there how to hide specific attachment which has file name 'INC000001' out of 10 attachmentsFor All the users - 9 attachments should be available except one attachment whi...
i am trying to validate the inbound Action of creation of an Incident in our lower environment.The email which is being sent to merchandising.servicenow@parkland.cashould create an Incident.To test this i have selected a previous email with type as r...
Hello, I wanted to try out now-sdk for developing new applications. However, company policy requires my (admin level) account to have two factor authentication. When I try the auth command, after I enter my username and password the cli command fail...
I am using a MRVS in my catalog item. The MRVS questions come up when Request type "Contract extension Tenure" is selected. There is a question on MRVS "Specify the Tenure". If choices 1,2,3 selected ,for MRVS question "Specify the Tenure" , the noti...
Each time an incident is resolved, the resolution notes are added to the work notes as expected. However, if additional work notes are entered after resolution, the system re-adds the resolution notes again. This creates issues for the post-incident ...
Hi team im trying to map the feilds in the json req to my importset table feilds. example json{test1 ="abc",test2="cdf"} my import set fields that i want to map to above u_test1u_test2, how do i map these? i know its possible using scripted REST API ...
As per the subject, is it possible to encrypt the database password property, rather than have it visible in plain text?
I have a custom date field on the form that shows the date as: When I check the XML of the record, the date is: Rest other date fields are showing the exact time. Is there something I have to configure in the field display attributes to show the e...
