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Resolved! limit 50 slides when exporting to ppt

Hello!I'm creating a template to export from Strategic Planning Workspace. The problem I'm having is that it only exports 50 slides, and I need to export at least 80 slides.I've been investigating whether this is a limitation of the system, but I can...

Auto link serviceNow user account to MS teams for virtual agent

How to auto link ServiceNow User account to MS teams for virtual agent.I have enabled Automatically Link ServiceNow user profiles option while installing the Conversational Integration with Microsoft Teams plugins. But still when a user start the con...

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Vaniyaa by Tera Contributor
  • 821 Views
  • 1 replies
  • 0 helpfuls

Resolved! Group approvals in Servicenow ATF

Hi, I have a requirement to implement Group approval in ATF for RITM. After manager approval, the RITM has to be approved by group. I am not much familiar with scripting. Could anyone help me how to implement in ATF Thank youRajeshwari H P

RajeshwariHP by Tera Contributor
  • 1385 Views
  • 3 replies
  • 1 helpfuls

Integration ETL duplicate records

Hello,I have exported data through integration ETL, in which i have two duplicate records(A and B). the difference is only in the RAM.I have added a dynamic reconciliation rule to select the record with largest RAM. The IRE does not update the server...

rad2 by Mega Sage
  • 781 Views
  • 2 replies
  • 0 helpfuls

Guided Tour keeps looping for snc_read_only users

Hi All, A guided tour is set to auto launch on the homepage. Whenever the user with snc_read_only loads the page, it keeps popping the guided tour.Even they selected the option to stop opening the tour again, it keeps popping the guided tour. For oth...

Notification in Virtual Agent.

I had a question, if we create notification for VA ,example when "comment changes" notification must be shown in the chat window . Is the notification will impact the platform? Is there any KB for this. Can anybody help on this!

Sruthi_2511 by Tera Contributor
  • 782 Views
  • 3 replies
  • 0 helpfuls

Error "Unable to obtain worker thread" when previewing Update Set

 Hi everyone,I’m trying to move an update set from one instance to another, but when I click Preview Update Set it fails at 100% with the following error:  Unable to obtain worker thread  I attached a screenshot of the error message.Has anyone encoun...

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lidorz by Tera Contributor
  • 1793 Views
  • 4 replies
  • 0 helpfuls