I tried that "System Nav-->Tables & Columns-->Delete all records--> Type Delete" thing, but that didn't work. When I select the records to delete, they take forever to show the popup that asks Whether or not to delete:- Surely there must be another...
Hi All, I am posting this here as i couldn't find sufficient information over the internet. Requirement: Integration of two servicenow instance to send and recieve multiple attachments on INCIDENT module. Problem Summary: Of the two ,one instance is ...
Hi All,I am designing an UI page which consists of Assignment Group and Assigned To fields. I am struck at a point where in i want to make assigned to field dependent on assignment group. like after selecting assignment group and if i select assign...
I want to give attachment to new incident creation from REST API.
Hi, I've got a new one for you. Back before I joined this company and before I knew anything about ServiceNow, a partner of ours created some business rules. These rules are: 1. Gets user ID, checks if the company is MTI (i.e. internal user) and, if ...
Referring to a thread i tried g_form.getDisplayBox('field_name').value; but it didn't work in onChange Cs whereas in onLoad it worked for some field, not for all. getValue() -- gives you the value not the name. getDisplayValue() is not recommended f...
Hi, I have created order guide with 3 catalog items. Based on "Rule Base" Catalog items are shown in order guide. order guide has variable with the choice list. On the selection of choice, I need to hide the fields from catalog item. For example: o...
Hello all, I am a junior ServiceNow admin for my company and I have been tasked with drafting up a Helpdesk training manual for onboarding our new technicians. I wanted to reach out to the hive mind to request assistance. I am not too familiar with ...
Hi All,Could any one please tell me if one business rule can be triggered from the other business rule?please share your thoughts.ThanksDhileep Keshapagu
Can anyone tell me where I can find an API reference for the GlideTransaction object? I have found multiple examples in the community forums and in Business Rules and Script Includes but it is not listed in the Product Documentation Server API refe...
Hi,We have a requirement to load a template on new_call table which sets the description field to some value. This template has to load when a field "Call Type" changes to incident. I am trying to write an onChange client script using applyTemplate("...
Hi,Can we edit the OOB service portal page ?If answer is yes, can anyone let me know how to do it.We have a requirement to make some customization to the sc_req_item page, but it is not allowing me to edit this page.Thanks
Hi AllI recently built a quick proof of concept for our service portal, and I have since re-cloned the environment and we are now starting to build our portal.During the proof of concept, I would take a standard page, copy it, and develop my copied v...
Hi GuysI was wondering if it is possible to have help text in a field within a form/table. Thanks in advance
