Hi All, I have one doubt in Service Portal. When an end user creates and Incident it is submitted and agent starts working on that ticket. Additional comments added by the agent gets captured on the ticket form. But once the agent marks the Incident ...
i am trying to create a bar chart for incident table for category count below is my code HTML: <div class="centered-chart row"> <h1>Bar Chart</h1> <div class="chart-container"> <svg class="chart"></svg> ...
Hi All, Image(attachment) is not captured in widget instance, when ever i update any field and deploy it on our ST instance it always break and i have export the attachment data again. But it is working for catalog item and i check attachment is als...
I am learning Angular JS and I came across the widget Icon Link where there is variable named options <a ng-if="::(options.link_template == 'Top Icon' || !options.link_template)" ng-href="{{::data.href}}" class="top_icon {{::options.class_name}}" ...
Hello, How can i Omit Price & Remove Cart Layout, quantity from the Service Catalog item ?
Hello, I am trying to craft an onChange client script to validate the password strength of password entered directly on the user records (sys_user) by admins (not via the Password Reset functionality). My client script is partially functional as the ...
Hello friends, I'm still crawling in JavaScript, JSON, etc... When working on a workflow, I saw this: var vResult = data.get(18).result;var vErrorMessage = data.get(18).message;current.work_notes = "Mule REST Service Faile. ERROR: " + vErrorMessage;...
Hi, Can somebody help with the following query where I use a set value from sys_history_set and try to find all history lines in sys_history_line var hiset = new GlideRecord('sys_history_set'); hiset.addQuery('id', test_sysid); hiset.query(); while(...
function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return; } var today=new Date(); var month_day = new Array(); month_day[0] = "January";month_day[1] = "Feburary";month_day[2] = "March";month_day[3] =...
Hi, I've been running into a bit of a sticky issue recently involving Coalesced fields in the transform map of an import set as part of a scoped application. The import set maps to the default incident table in ServiceNow, and needs to behave like th...
Hello All: I'm using the python module PYSNOW and I need some assistance trying to search the sys_user table when I know the sys_id. Can someone provide an example using the query builder? Here is what I have tried to use.... sys_user= c.resour...
Hello, I have a long string that looks like this, i need to get the email address between < abc@example.com> Can someone help me with this? var a='abc, def<abc.def@example.com>; ghj, qwe <ghe.qwe@example.com>; bnm, jkl <bnm.jlk@example.com>;';
Hey Folks of ServiceNow! I was wondering if there is a way to create a default filter in related list that references a many to many tables and that it must be dynamic! the issue I am having is because of the fact the tables Im using there is many to...
I have three record producers. One of them works correctly: when I click on the magnifying glass of a reference field, the list appears, I can make the selection and the pop-up window closes, populating the field. On the other two, when I make th...
Hi, ga.getXMLWait(); // Not working on the portal, what is the alternative? What is the alternative for this? It works fine in Service Catalog though. function onSubmit() { var ga = new GlideAjax('getData'); ga.addParam('sysparm_name', 'server...
