Hi All, I am new to the community and using the SNow API. I am hoping the community can help me resolve an issue with submitting a request using the web api account on behalf of a user. So my SNow team gave me a web api enabled account for submitting...
My requirement is Invoke REST API from Business rule. can any one explain step by step
We have a need to restrict the creation of Templates [sys_templates] by role. When a user with the clicks New Template (see Example 1) we want them to only be able to create Templates allowed by that role.For example: users with role 'inc_template' c...
Please note that we have been asked not to do DOM manipulation to solve this issue. Also changing the text to shorten the length is not possible. I am building a table which have check box fields with long labels. The problem here is how do we displ...
Due to some mistakes in implementing assets and CIs, we have some CI-Asset pairings that need to be broken because the CI is not an asset. We're hoping to not lose the historical information on what tickets were raised for different CIs, so the goal ...
HI All, I need to know that Where maintain item or record producer variables are stored initially? If anybody knows the answer kindly share with me. Thanks in advance, SNOW
Hi every one My requirement is In a form i created a Date type variable and suppose i select any Date before today's date then only form will be submit.other wise it shows error message.
Hi Folks, I have created a client callable script include . When answer is true it it should make a call to Script Include to create a new record Please find the code below where it is not working as expected. kindly suggest if anything wrong. Script...
I have an requirement .. one field having 5 choice list values ( Example . field - primary status - upgrade , inventory ,purchase) . all these values should be moved to newly created choice list value as ( Newly procure) I need to change this new ...
Hi All, We are trying to send Application Data to another external system using REST API. But I keep getting this error if I also send the Description field along with other fields. The reason could be because the description could be huge. Is there ...
I have been trying to set up a couple of condition scripts on Service Portal Header Menu items. One of them is working well, yet the second one is just not wanting to work. This the one that is working: var conds = new GlideRecord('sys_user');conds...
How to add IST time zone in Schedule, need to add in SLA.
Hello Community,Can someone point me to an example or provide code snippet to make a JDBC Connection and do a sql insert ?I am trying to insert a record into a table that exists in external database from script include. All the examples I could find ...
I have created a new instance and configured custom field and SLA definition and created some tickets for testing purpose. Unfortunately for a couple of weeks i didn't use the instance. Now the instance is not available. it created a new instance. Pl...
How can I Query, via a script, all records irrespective of domain, from domain separated instance
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