Hi All, I have created "CMDB" in Text Search Groups and added "cmdb_ci" in Text search tables in order to search CI's or other fields from Global search. Please find attachments. I have checked all the steps mentioned in is not working at all :1. htt...
Hi, I have written a business rule to compare two currency field values and which ever is lesser among them, should be used to set a value of another field. Total Credit Amount is compared against Maximum Cap Credit Amount. If Total credit amount is ...
Hi All, Not sure where exactly this info message is saved, I have search all client and server side scripting and message box in Service Now but unable to find it. I get to see Number 1 whenever I modify the record at form level and click save or w...
Hi all, I created a new change type (minor) using this tutorial, and then used this tutorial to add my own states. The States I have added for this test is: Develop and Implement in UAT (8)Test in UAT (12) The issue I am having is that when I go to...
Hi there, I'm sure this has been asked many times before so apologies, but any solutions I've tried for dates don't seem to work. I have a start date and an end date for a conference, and I want to calculate these two fields to fill in a 'Number of...
Hi All, I need to get the display name of all group's of which the current logged in user is a member. Although , i am able to print the group's sys_id, but the groups display name isnt coming. Any help, please function onLoad() { //Type appropriat...
Hi All, I've been trying to have a background script find some records (to make a change). I'm using addOrCondition, but it refuses to cooperate, effectively ignoring any query filter using this. The script works in that it returns a list of records...
For our case, we need to insert the users that are currently on the watch list at the time a comment is made to have a record of who was involved in a task when. Our end users do not access to service-now, instead they email to a general mailbox to i...
Hi All,I need to update the list of the users present in my "sys_user" table by LDAP, without import new users.How is possible skip the "insert" activity and allow only the "update" activity in the LDAP import configuration?Best RegardsVincenzo
If I am running a script to delete several thousand records from a table in Dev (or Test) is it okay to run the same script on a different table at the same time? Slowing down the instances performances isn't really a big issue in this particular cas...
Hi,I need to set limitation for variable type: multi line text and set the max character to 4,000.
Hi Based on the user's ID, I'd like to get specific data from the sys_user table. Could you help me to achieve that? I'm a newbie and I'm stuck. I've successfully got the user id from the user reference table: var userIM = g_form.getValue('reqFo');...
Hi,My my limited coding skills I managed to get a UI Action to pass the DisplayValue from a sys_user reference field on a table form to a UI Page using: var UserValue = g_form.getDisplayBox('u_business_owner').value; Using it in the UI Page like th...
Hi, We have a requirement to integrate with Azure --> Send the server details per resource group to Azure is the requirement. I have created Outbound --> Rest message , i get HTTP status as "200" but not response.Can someone share your valuable inpu...
Hi Community, In the process of creating a Notification that in the event of a Service Catalog request being rejected by an approver then the Requestor will be informed of this. I have started off by creating a Notification that trigger on ‘Approval’...
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