Hi Team, Need to set mandatory fields while closing the task (closed complete). After approval 1st task will be created, once we close the 1st task, additional task should be created. Could you please help me how to set mandatory fields while closing...
Hi, I want to display pop-up when form loads when contact field is guest (his userID is guest). I wrote the script, but it fails. Any ideas why? function onLoad() { //Type appropriate comment here, and begin script below var user = g_user.UserI...
Hi we 're trying to query the records in user table(sys_user) that the only active field was updated on last two days but somewhat the users records getting other fields updated daily basis and updated by integration feed even after the record was i...
what are all the roles needed for the users to access the API Table? We are trying to get the Application type of assets through below url. https://{our instance url}/api/now/table/cmdb_ci_appl?sysparm_limit=10&sysparm_fields=name, ip_address, sy...
Hello guys, I would like to ask you all a question about SLA in the related list in the incident form.I have noticed that the elapsed time is doesn't show the value in real time but It is necessary to refresh the SLA. Are there any suggestions to sol...
Hi there, Can you please advise how can I access variables from client script in Jelly UI page. I'm asking user to enter some thing and just displaying it on UI page, please see below code: Your help will be appreciated. Thank you, Mujtaba
what is purpose of admin override and then i am clicking this box will be uncheck how to effect of crud operation
https://community.servicenow.com/community?id=community_blog&sys_id=18ac2225dbd0dbc01dcaf3231f9619e3This is what I am referencing. I am trying to gather more information on how to use it. Does this work with onLoad Catalog client scripts? functi...
I apologize in advance for how broad and complicated this may sound... I have a table structure that I'm creating . There is a parent, child, and "grandchild" table. Each child references the parent table, and is included as a related list. There a...
Hello! I'm working in the post-sec education sector and we have a series of user attributes that qualify user type classifications (boolean values of "student true/false", "faculty true/false", "alumni true/false", "employee true/false") and I'm tryi...
I have a Submit button on catalog items Hardware Request, Permission Request, Application request form. But it is not on the Report request form from the portal view. How do I add the Submit to this form from portal view?
Hi Everyone, I need some help here, actually a bunch of RITM(requested item) got updated to closedskipped state from its initial state via an unwanted script. I commented out that script and wanted to revert back the state to their previous state fro...
What is $sp in widget and where can I find more info on this?I tried cloning the KB Categories - KBv3 OOB widget and created a custom one with same code.But it is not working at all.
As I replied to This community question: I have a catalog item on the Service Portal to where I added a macro variable that loads a widget: Now, when this widget loads, I want to grab the sys_id of the calling catalog item because in the Server S...
I'm trying to add a field which lists all related fields dependent on a table which i have selected on the form.This functionality is evident in notifications when you assign a field to be the recipient for a email.But I cannot select the field type ...
