Hi, I am currently working on the New Joiner Request Order Guide. I have a variable in the order guide that cascades the value to one of the catalog items. The variable name in question is job_role. This works when value is coming from the item direc...
Hi guys, In the Inbound email action in the When to Run conditions I have a few conditions so that the inbound rule will trigger only if the Recipients, To and Copied matches a pattern which is an email address. So if the one sending the email is a...
OK, so I am pretty new to the Service Portal as many are I suppose. I would like to get some help with something that I believed at first to be a very easy thing to accomplish. It could as well be very easy but my head hurts from thinking about a sol...
Hi All, i have following tables created to replicate OOTB user access tables: AS Users (refer to the user table)AS RolesAS Groups I have a table 'Role' created in scoped table and I am using script to map this role to the users table. How can I restr...
Hi, I'm trying to get the fields for any table. The following code snippet works for incident but not for pm_project. Any help is appreciated. var gr = new GlideRecord("incident"); gr.query(); var fields = gr.getFields(); gs.print(fields.size()); Reg...
HI all, I have a requirement where in I need to create a report based on the created date of the incident. I have tried the same but the problem is when I group by created field it is showing like this, Is there a way where we can show the rep...
Is it possible to rename file in target table when copying using GlideSysAttachment API
HI all, I have created a variable set of with the type of variables as check box. Thre were 7 checkbox variables. Now I have created another variable in the same variable set which is text field. Requirement: Now I need to show field only when a ...
I have a custom table, we'll call it table that includes many fields types, including a journal input called comments and another called internal_comments. We have a requirement to lock this down tight, but, via the portal, we want people to see thei...
Hello, I would like to ask for hint of solution over GlideAjax. I have UI Action, which works completely as Client side button and calls GlideAjax. In this Ajax script include is a very time consuming function, from fhich I would like to push some in...
Hi all, Can anyone help me with background script to update all users set to active false except user has role admin & security_admin.
Is there a good way to add Javascript for use within Knowledge articles? We are trying to use accordion drawers for our content, but it doesn't seem to be working with the Javascript on our instance. Do we need to add it as a new script for the UI ...
Is there an API available to use the Code Search capability in ServiceNow from within Background Scripts or Script Includes? I have a long list of events (from the Event Registry) that I want to run through a script to call Code Search to see where ...
I have created multiple Resource Plans and each time it creates a respective Cost Plan showing only Capex. The only way I can get Opex is if a create a Cost Plan manually. Is there a way to make it roll up to Operating as a default? I have lo...
Hello Experts, I have a requirment to change the colour of a check box(True/False) type field, when the filed is checked. If the check box is checked , the colour of the filed name and the check box should turn to 'red' colour. and it should turn b...
