How to customize servicenow url?
Hey Guys,Please help me , i want to change/customize the url of my instance.How to do that ?Regards
Forum Posts
Scheduled job is not triggering event for glideaggregate
I'm new to developing to bear with me.I am trying to do a daily scheduled job to check the number of hours worked for the current month and if it breaches 7 to trigger an event. I can get the log to come through but the event fails to trigger. Can an...
Resolved! Submit Button Redirect to New record
Using the Service Desk Call Plugin, I would like a call submit UI Action to open the record that was just created (incident/change). I get to the table, but something is messed up in the link that opens up a new record and posts the previous number ...
Resolved! UI Action Javascript Errors With client-side AND server-side code
I've recently discovered several browser errors saying "'current' is not defined" in my chrome browser console. It looks like the cause is UI actions that contain both a client-side function and a server-side function. They use the gsftsubmit functio...
Resolved! Whitelist "<script>" tags in KB articles
Hi all, I've been trying to allow <script> tags within Knowledge Articles so that our marketing team can embed content from trusted sources, however I'm having a slight issue.We have HTML Sanitisation on and I've navigated to the Config and have add...
What roles have access to the rm_enhancement table (Agile Development)?
I am finding users that do not have any SCRUM roles, that can see Agile Development (Enhancements). So i need to ask, what other roles (then SCRUM/Admin) have access to the rm_enhancement table (Agile Development)? Thanks, Howard
Customizing the CI Relationship Builder
When creating new relationships I would like to enforce users to use the Suggested Relationships only, unless they have an admin role. However, there are many ways in which they can create relationships that go outside of the suggested ones. The ...
Entity Relationship DIagram
Good Afternoon, I'm very new to ServiceNow. We are using perspectium to import tables into a local database. The problem I'm having is when the tables arrive they come without referential integrity. I can't generate a schema view from the application...
Resolved! Survey Response as related list on record
hello Everyone, Need your suggestion to Achieve the below scenario. On the IDEA Table when record gets inserted --> survey goes out to the requester. how do i attach the survey responses to the IDEA record as related list with all questions in the ...
My requests and My Open incidents Widgets should have pagination.
In the service portal home page , My requests and My Open incidents Widgets should have pagination instead row count beside that there should be a selection with choices 5,10,15,20,25,30,35,40,45,50. When the user selects 5 it should display 5 record...
Resolved! Reference field only list specific users with the itil role
Hi! We have put in a Reference field in the Problem form named 'Problem Owner' snd the Reference is the sys_user table. We would like to list only people with the itil role ther. How do we configure this? We have Kthe Kingston release. Regards Anders
Disable submit button on service portal
Hi Friends,I want to hide or disable a button on a portal page depending on some data which may be access by Glide Ajax.How can I achieve the same.Please help.
Resolved! What should I do to make a continuing generated ID number?
Hi everyone, When I created the table, in tab Controls I checked auto-number box. Then I created a form then add to a module named "Register" . In ServiceNow window, I did regist . In the ID box, the ID number automatically generated. But I have ...
Resolved! 3 Equal Signs? How is it used?
What do 3 equal signs mean? showSection = gr.getValue('value') === 'true'; I've seen this a few times and want to understand what it means. Anyone have a clear understanding on this?
Resolved! I would like to know the difference between GlideRecord and GlideAggrigate with an examples
Hi Friend's, I would like to know the difference between GlideRecord and GlideAggregate definition and with an examples . Please give me the quick response Regards, Jagadeesh
