Hello I have created record producers to create incident and another to create change request. All records generated are defined in global domain and I would prefer to have them created in the user’s domain. I tried to force the domain by a script (e...
Hi All,Recently, I've created a tour mechanism on the CMS portal using Bootstrap Tour. The tour can be accessible on any page and uses the HTML elements to display a popover "Tooltip" as an interactive guide for end-users.For example, there is a "Sta...
i have a ui page in the html section of that ui page i am using an evaluate tag <g:evaluate var="jvar_doc_content" object="true" expression="var doc_content = JSON.stringify(new DocXDataProvider('08a81416db43134077d256d4ce9619b1').getDocumentJSON());...
Hi, When using the following on incident or sc_req_item, description field is always marked as changed, even though it is unchanged. var gru = GlideScriptRecordUtil.get(current); gs.addErrorMessage("fields " + gru.getChangedFieldNames()); If i check ...
How to make a Catalog Item visible in ESS Portal?
Hi All, I have created rest message for endpoint https://support-sp.apple.com/sp/product?cc=GVC8 , getting Method failed: (/sp/product) with code: 403 - Forbidden username/password combo error . and it doesn't have authentication. Same setup is work...
Hi all, sorry for the potentially dumb question but I couldn't find anything useful anywhere: I have an on change client script that launches a UI Page (glideDialogWindow) in which user has to insert some information. The ok button of the dialog will...
I'm trying to create a Google Map widget that shows the user's location dynamically. My code below is close but does not work:Server Script: var gr = new GlideRecord('cmn_location');gr.addQuery('sys_id', gs.getUser().getLocation());gr.query();i...
I have a white gap between the navbar divider & homepage search, I don't have any containers or empty widgets above homepage search. How do i close this gap?
Hi All, I have an issue with white space between lines in the description field while viewing the catalog item in Portal. When the catalog item is previewed and when i click try it it is behaving as expected but while viewing in portal there is an ex...
Hello All, I have a requirement which is related to Change and Change taskScenario:Considering an example:I have a change request and I have 8 associated CTASKS as well. When I "Close Complete" the change request some 4 out of 8 Open CTASKS should ...
Hi all, I need your help for a small thing that seems to be harder than expected. In our instance we have list UI Actions (Actions on selected rows) to Reject and Approve time cards. I just got the requirement to implement confirm windows for these a...
When adding child incidents to a parent incident, via the related list on the Incident form, I want to filter the list of incidents (potential children) such that only incidents with a priority that is equal to or less than the parent priority are di...
Hi Folks,I am currently working on a catalog item where my client script needs to trigger an alert to confirm OK or Cancel.Cancel should redirect the user elsewhere. I see that window.location does not work in the service portalIt works perfectly on ...
Hi All, I can't seem to find exactly what I'm looking for, or am not thinking about putting the correct things together to get this working. When a few team members and I want to send an incident back to the originating technician, we typically us...
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