This form has not been configured for Workspace. To edit the form, select a different type of record
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09-19-2025 09:01 PM
Hello,
Can anyone please help?
I create Custom Table (extend from TASK table). I create 'workspace' view and also add to workspace view rule properly.
If I opened the record, I can edit record in the form and save without any issue.
But when I tried to edit in the List page, it shows this error "This form has not been configured for Workspace. To edit the form, select a different type of record"
Remark: This is Custom Workspace.
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09-21-2025 01:18 AM
try disabling the Workspace view rule and see if that works?
see these links
Unable to edit the form on Agent workspace
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-21-2025 04:49 AM - edited 09-21-2025 05:12 AM
I tried but it doesn't work.
Actually I do have 2 custom workspace. One, I created the Workspace View Rule (to resolve the duplicate Journal field vs Compose section issue) and it's working as expected. Another Workspace, I did not create any Workspace View Rule, it simply follow the Default view.
Both of them not work.
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09-21-2025 04:56 AM
since this is a custom workspace did you create a variant of Record page?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-21-2025 06:17 AM
Yes, created variant of Record page (use the template and did not modify anything).
