Hello,I am using the REST interface to create an incident record. This is working fine except that the Caller field is blank in the new incident. The REST interface does not seem to have a field for "caller", but I do see that there is a field for "c...
I am trying to setup a reference qualifier to show values in reference field based on some other field value.e.g. There's a table called "ROOM" with field name as room_name and room_leader room_leader field is a reference type field...
Trying to simplify a complex workflow in which it was suggested that at certain points if certain conditions are met, the workflow restarts itself to proceed through the process again. While this is of interest to me as it would certainly make the ...
The Enterprise Architecture Review Board (ARB) at my company meets weekly to discuss proposed projects and their impact on our enterprise. There is a standard procedure for submitting proposed projects as well scheduling the presentations and approvi...
I'm trying to modify a tab I've added to my change form. I want to include a field I added to the task table called "pilot". However, when modifying the change form the task table isn't available (makes sense) so I'm not able to select the field ...
I want to add new column in existing import set table but it will not create a new column in table . Step to check preserve table structure.Thanks in advance
I have a requirement, Under My subscribed services Module there is an option Quick Reference Guide for which I have embed PDF as link. I am aware of using URLs for this but not using PDF. Can anyone guide me through this? Thanks in advance
Hello Everyone,i want to populate Requested By name under Email template, Requested For (u_req_for) is from RITM table which should be populated on Template i tried Select Variables which is present in the Template but i unable to find the Requested ...
Hi All,I want to show the comments,work notes ..etc in the activity filter in service portal form.Can any one help on this?Any help on this would be greatly appreciated.
Hi All, I have a requirement where when an Asset record is created and data is entered into some fields those fields should be made read only, to achieve this i have written a UI policy and given the conditions as needed. But at the same time i have ...
I have seen a couple instances in our system where a field shows updated in the audit history (and in the activity history when dealing with Requests), but not updated on the form.This is one example - the form shows the state In use:However, when I ...
Hey guys,I have an onSubmit Catalog Client Script, that prevents submission of a form depending on what's returned by a GlideAjax function.Here is my script:function onSubmit() { //Type appropriate comment here, and begin script below var ga = ne...
State values: open,closed,pending change,known errori have tried var val = g_form.getValue('state');g_form.addInfoMessage("state "+ val); --->getting 1/2/3 depending on state valueto get numeric value var val=g_form.getIntValue('state'); is e...
Hi guysI have written one client script on onChange of Assignment group ,assigned_ to should be empty and state changes to new.function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === '') { r...
Hello EveryoneI'm working on building a simple widget I can use in a catalog item to display information from a software model record. I've put together something that works, but seems highly inefficient. Is it possible to use a widget client scr...
