Hi,So i'm working with a reference field called "location" which points to table "cmn_location". I have another table which extends "cmn_location" called "fm_space", which has a different field marked as the "Display" field. Is there a way wh...
Hey all,There has to be someone out there that has done this, it seems fairly straight forward, but eludes this guy!I have a custom table, requiring custom auto numbering. Basically "Current year - incremented #".However, I need to automatically ...
Hi friends,I was wanting to delete some 23,387 records from the requested item table based on a certain criteria as below. I have my code as seen below but please help me with how I can tweek the code more so that I can ask it to delete a few hundred...
Hi!new to the mobile app, i'm trying to add extra features, like set assigned to from the APP, also resolve \ close task or incident.i played around with it a bit, but i'm not good in scripting..I'm playing around on my DEV instant at the moment, so ...
When I look at a requested item, there's a "Notes" tab which allows me to see activity on the item, comments that people working on the item have added, etc. I need to make some changes to the visibility of these comments, but I can't find which tabl...
Hi,I have created an assessment and 5 choices for each of the questions in that.I have created a Risk Assessment and clicked on "Migrate to Assessment" Related Link. After doing this, my view is as the below snapshot.When I clicked on "Take Survey" b...
Hey guys, I'm trying to add a new related list which shows the list of records from 'cmdb_rel_ci' table up-to a certain table only. This related list is on the Change Request table. So when a CI(server/switch/router etc) gets selected, the new relate...
I'm relatively new as an admin and feel leery about granting admin access to a developer, even if it is on non-prod. Are my concerns unfounded? If you do this, what is the best practice to follow? Any advice is appreciated.
Hello All,We have a customization on Catalog Task table i.e., we have added Cancelled State and when the Catalog task gets cancelled, then the related Request Item will be cancelled & it's corresponding Request will be marked as Closed Incomplete. Sc...
i m looking at pulling information from my servicenow instance and display in Office 365 SHarePoint sitewant to use oauth authentication to query servicenow via REST.i see the option of grant type as password or token in the REST call i m looking at ...
I have a container, the layout is 2 columns wide, one side, then the other.I'm trying to have my option(the one that is in the left) in the left and the rest in the right. It is not working? HELP MEHow do I decide what variables go to the right/left?
Hi AllI was trying the below code in the scripted web servicevar queryParams = request.queryParams;var base_url = gs.getProperty('glide.servlet.uri');var urlArray = [];var body = {}; var kb = new GlideRecord('kb_knowledge'); kb.addQuery('...
I am using direct WSDL for a table in my instance. When I try to load it using SOAP UI it gives below error. Any ideas?Error loading [https://<company_name>.service-now.com/<table_name>.do?WSDL]: org.apache.xmlbeans.XmlException: org.apache.xmlbeans....
I was wonder if it is possible to get an Incident Task to update the parent Incident's activity feed? I would like to see any updates to the task comments or work notes and any changes to the task state. Since I'm very new to ServiceNow I'm not sure ...
I have a requirement to create a custom slushbucket and eventually use the selections to create some records.I found ServiceNow Guru's awesome document which gets me 80% of the way to where I need to be and I'm trying to get the example working befor...
