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Can we set a limit on Integer Input Variables?

Hi,I have a field on my custom form called working days. It is an Integer type variable. I have to restrict it to be put between 220 - 365. Is there any way to be able to set a limit on Integer input variables? We can restrict the input by OnChange C...

arnabbose by Tera Expert
  • 4420 Views
  • 7 replies
  • 3 helpfuls

on-call incident assignment

I have a requirement to use the on-call schedule to assign incident to members of the group that our in the on-call schedule.   What is the best way to go about this?

Resolved! templates does not appear when assigned to group in toggle bar

Hello, folks!I have an issue which I could not find the answer for in the product documentation: https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/administer/form-administration/task/t_CreateATemplat… We have created several templat...

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sanna3 by Tera Contributor
  • 2399 Views
  • 5 replies
  • 4 helpfuls

Copying Service-Now data on-site for reporting purposes

During my work to achieve an on-site copy of ServiceNow data (normally held in the Cloud), I have learnt many things. This article outlines some points for consideration in achieving this goal.There seems to be a lack of discussion about this topic, ...

pauluksteam by Giga Contributor
  • 13703 Views
  • 11 replies
  • 2 helpfuls

Resolved! Developing a Static wsdl with different Method in it

Hello All,I have the static WSDL defined. Also I have the scripted webservice defined. Can some one give a example where some body developed integration using the scripted webservices and Static wsdl.I created one but I am not sure I am doing it corr...

Paramahanns by Tera Expert
  • 2743 Views
  • 15 replies
  • 2 helpfuls

Resolved! call import set using workflow

Hi,I need to achieve two things:1> Call a Import set from catalog item workflow.2> This import set should create as many requested item (RITM) records in servicenow as there are rows in the attached excel file during the time of ordering the catalog ...

amitgaur by Tera Contributor
  • 2523 Views
  • 4 replies
  • 3 helpfuls

Resize string fields

Hi everyone,Is it possible to have string fields with adjustable size(expanding/collapsing)? Just like +/- in HTML fields.Anyone did this before?Thanks in advance!!

kartik8 by Kilo Contributor
  • 1303 Views
  • 2 replies
  • 1 helpfuls

how to add attachment file to sys_attachment table

Hi All,I am unable to attach a file on a RITM as the ticket is now closed and the attachment icon no longer appears. I intend to do it by uploading the file to sys_attachment table and then copy it to RITM table via GlideSysAttachment.copy('sourcetab...

sohan_snow by Tera Contributor
  • 3134 Views
  • 3 replies
  • 2 helpfuls

Translated variables in email notification

Hi All,I am working on translating the variables in email notification.I found below similar post in communityVariables translated in notifications but the issue is, variables are not translated into user's language.Ex: I have group approval with dif...

madanm7786 by Mega Guru
  • 1127 Views
  • 3 replies
  • 1 helpfuls

How to add Tables for Global Search?

HiI need to add task_ci and task_cmdb_ci_service tables to global search. Added these two tables in text search and search groups. When performing global search, it seems like these tables are not performing key word searches.If i search with keyword...

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Rakhi1 by Kilo Contributor
  • 15216 Views
  • 5 replies
  • 11 helpfuls

Custom attachment button in Service Portal

HelloWe are trying to create custom button for adding attachments in Service Portal. Service Portal cannot understand jelly so we can't build a macro/ui page for that.We have to embed a widget into the catalog form in order to be able to render it (b...

greggszul by Tera Expert
  • 6175 Views
  • 2 replies
  • 1 helpfuls

Resolved! I want to write a client script in Global scope for a table in my custom app. Can't find the table in the list of tables displayed when I open a new client script.

Since I can't make variables in a variable editor read only or hidden in custom application scope via a client script (limitations also discussed in other community topics), I thought of writing a client script in Global scope for the table in custom...

shreyask by Kilo Contributor
  • 1969 Views
  • 2 replies
  • 0 helpfuls