Hello experts,I have a requirement to add country field as drop down in catalog item and I have 2 more variables, Business phone and mobile number. Business phone and mobile numbers should allow only 10 digits.once the request is completed, mobile nu...
I've written some script to get my form values todisplay in a Case/Task. All are displaying correctly, except for theDate/Time values (start date and end date). They show in the task and email notification as blank. Here is a snippetof the code...
I created rest services that used to insert or update a record using an inbound service (where I created a staging table for incident) and directly the incident table.using both ways the operation worked.So what is the difference. Using inbound servi...
Can anyone tell what is the significance of class name in this form.if class is defined anywhere in the back-end, can we edit it or make our new class?
Hello,I am trying to create an input in a widget that functions the same as a List Collector (Glide List) catalog variable, but I can't tell if there is a directive out there that I can use.I know that, for Reference Variables, there is a sn-record-p...
Hi,Where do i modify the navbar. I want to remove the "Service Catalog". See attachment.
Hi there,I have a scripted REST resource that takes a query param. I'm using GlideRecord to fetch records for reading based on the query param and would like to know how to prepare the query to prevent any possible SQL injection as the parameter va...
Hi Everyone, I am trying to auto populate the field values in the HR case form from the field values which are given when filling the service portal employee information form.i have checked all the backend values of fields of service portal and HR ca...
I have a non global UI script that is referenced in a UI Macro by a formatter (maybe it's the other way around) so that I can reference all the routines on my modules without the UI script being global. I'm experiencing very odd timing problems. I'...
HelloI'm trying to understand why chat queue entries are showing up completely blank on our service desk agent's "My Work" filter. When I go to the chat_queue_entry table, the records are there with all the information. However, when the agent goes t...
Recently created a custom application and the email notifications that go with it.I have a few notifications, but lets take the basic one as an example (screenshot below). It's set to send to myself and all the other notifications for Incident etc wo...
Hi ServiceNow communityWhen inside an incident and putting this command in the browser console g_form.getReference('caller_id').name it works and returns the name of the caller.When I use the exact same command in a template it does not work and retu...
i need know,where exactly the client scripts,business rules,script includes are using by default in servicenow
I have created 2 tables with the same field labeled Policy ID number. Stage 1 Policy and Post Production Review, on the Post Production Review table I have the Policy ID Number field set up to reference the Stage 1 Policy Table w/Policy ID number a...
Hello All,I am working on SOAP Webservices using Instance to Instance configuration..I have a Dev Instance #1 where if i insert i can see that the record is created on Dev Instance #2 but when i am trying to update the existing record system is hitti...
