Hello, I need to create a script so that daily I read a csv file that another application is creating inside a folder on my midserver every day. Can someone give me an example of how I can read this file via script and parse this csv? exempla of cs...
We are using OOTB survey and survey topic, The survey is not working in Virtual Agent Enhanced Chat, but it works in the Standard Chat experience. refer the screen shot
I am getting the hibernate error when i send the post request from postman to get the token from my servicenow instance
Hello,I have a POST API. I send an XML via POST, and it is read correctly, and I can access the data. My problem occurs when I have to respond via XML. The error does not occur if I respond via JSON. If I use JSON as the response, the record is creat...
I have designed a flow for our catalog item past 2 days i was testing but not sure did i make any changes im getting this "Could not retrieve snapshot for test using snapshotId : ****************" , how can i debug this, is there any problem in my fl...
Workflow activities are getting executed twice.The onboarding workflow for creating new account for user triggering twice due to this generating double request for one user.1st screenshot(SS1) refers AD creation account fails1st screenshot(SS2) refer...
Hello Team,I have a MRVS on my Catalog Item which is visible on the catalog item view based on certain criteria which is being functional via catalog client script.Now the issue is the same MRVS is not visible on RITM Level.How should I resolve the i...
Hello,I'm trying to create Incident records in Flow Designer with the action Record Producer*.The execution seems correct but the Record Producer column of the Incident table is not filled automatically. With an additional Update Record action, it wo...
I'm in IT and we want to add a custom printer type (extend the existing printer CI?). I've been reading how the asset records are supposed to be tied to configuration items so I have some questions:Asset records and printers are 1 to 1 right? So we'd...
I am trying to create an inbound action. It should take the username from the subject line and submit a Catalog Item in the name of that user. It should check the u_employee_type field of the user record. If the value is Employee, it should generate ...
We requested mobile logo update using mobile publishing for android.We have got android testing apk file What is the next steps to follow to publish android app in store
Hi All,Hope you are doing well.I created one scripted rest API and its not working as expected for the below case where Request body is not in proper JSON format. If I pass the below proper JSON Format, its working as expected. { "number": "1234",...
My link that populates values in my order guide appears to be working but when selecting Choose Options, a new blank Order Guide opens instead of the form(s). Order guide opens form correctly when not pre-populating data.What did I do wrong? Auto fi...
Hi everyone, I have a requirement where I need to create a pdf file from an attachment added in a record in ServiceNow suppose a request. When someone approves the request, the system will create a pdf file by taking some field values from an Excel s...
Hello community,I have created a portal in the next experience with UI builder, I would like to remove the ServiceNow from the title of the page, because this my configuration: But the title of the page is Job | ServiceNow.If anyone has an idea for i...
