I have a catalog client script below on a catalog item, Type = onChange, Variable name = rpType, applies to Catalog Item view (checked). In the Background, this code: var n = getNextTbn(); gs.print('Final TBN: ' + n); function getNextTbn() { var tb...
I have the need to update the contents of a variable when the field on TableXYZ changes. I have created a BR that runs when Field A on TableXYZ changes and I am trying to get it to copy the value from Field A to a variable on the RITM linked to the ...
How to track RITM requests for a "catalog item" "requested by" group members belong to a particular group
We’re experiencing an issue in our ServiceDesk portal: *knowledge article links are generated with empty `sys_id=`*, resulting in an “Article not found” error for some end users. Observations:* For affected users, the generated HTML anchor uses empty...
Hello ServiceNow Community,I think ServiceNow doesn't support .ks and .keystore file formats by default. So, I'm trying to find the ServiceNow specific content types for those two formats in order to implement the necessary changes.Can anyone help me...
I want to send an email notification based if a checkbox is selected on the incident formWhat are the better options? Thanks
Hi,On Incident form, want to embed images with text inside the Work Notes field.From what I know, worknotes is Journal field. Is there any way to customize or extend Journal field to allow images with text.Thank you.
Hi, I have requirement to be implemented in ServiceNow IRM module. Below is the requirement.There is group called Super Users. These users should be able to view the entities from the list view of entity table, but when a user opens one of those reco...
I have seen a few posts on using moment.js (library) in UI Scripts - but I am using UI Builder with Client Script Includes ("sys_ux_client_script_include"). Is there a way I can embed the moment library and return a moment instance, so instead of (No...
Hi,On the incident table I have used a Business Rule to create a URL and display this in a field in list view on the table. The URL is created using a unique incident ID and URL link to specific records that are not held in service now. The BR combin...
I have a Scoped App that has a Custom Table with about 150 records in it. This has been in Production for a while. They want to add a suffix onto one of the fields for all records. The field name is called "security_group", and they want to add "-...
Hi All, We have a requirement where we want VIP users not to receive any emails. The only exception is when someone is added to the Watchlist. Any idea to achieve this solution would be helpful. Thanks in Advance, Akshay
While resetting the password the user receives the below OOB email as a error and can't able to login When I checked the user profile, it existed in the user table, and nothing seemed to be wrong. I generated a password and sent it to the user, and ...
I added the location field on the cmdb_ci form. if i click on search/lookup of the field it is showing globe symbols means it is unable to read the data. if i type name in the location filed it is giving the results in the related search. Please refe...
