Hi, After submitting the form the external users are unable to see the request summery page it is showing like 'Request not found'.Can anyone please help on this, It will be usefull. Thanks!
I have a requirement that when a requested item is approved, I have to change the value of a variable as approved and at the same time store that date in another variable , how can we do that using flow, or is there any more feasible way to do that
Hi, On the Service portal once user clicks the button i am getting all the details from the html using input method and i am able to create a record with below script var gr = new GlideRecord('u_qa'); gr.initialize(); gr.question = input.u_ques...
we have requirement like "to get 20 most used service offering in incident and remaining service offering by alphabetically for variable in that is a reference to (service offering) table " we are able to get the values that is in form of array of sy...
Hi, In the GRC: Policy and Compliance Management, we have a page in which we can build and run a filter to populate items in the source control from which we can select items to the target (selected) control as shown in the attachment. Can anyone hel...
How can i change the focus indicator in the "Create New Incident" page to the different field, like "Service Offering," in the page Now it is default set to the "Number."I think i can do it On load client script, But it not going through Please shar...
Hi Friends,I have written a Script include made client callable with glide ajax. I am trying to fetch the caller manager into short description , when caller is changed. But its give the below error.onChange script error: TypeError: gax.addParm is no...
Hi Community, I'm generating a PDF file in ServiceNow that I intend to use for sending an email. I don’t want this file to be attached to any record, as I plan to retrieve it using the file name. However, the GlideSysAttachment API requires a table n...
HiFor a few days I had a problem to get on my PDI , today I decided to delete it and create a new one , unfortunately I ended up on a waiting list. Do you know how long to wait for a new developer instance? I ask because this is the first time I have...
Set all the fields ReadOnly based on selection of particular choice in a field (state = cancelled).on load
Configuring Email - Support for Email Processing by Microsoft Graph API and I am getting this error: ERROR: GRAPH-RECEIVE Email Account " Email Graph" with User name "" DOES NOT match UPN "undefined" in the token.Please re-authorize using the Micros...
My instance is not available, I am currently working on it and if I lose it, I may lose all my important work: Can you please help me recovering it.. Thanks! Regards,Sreevidya
Hello Devs, We want to have a color to the priority field dropdown options in red it is 'Critical' ticket. I am using configuration styles but that is working only on normal list view but not in the Workspace. How can I achieve that? need to have co...
Hello Team,I have requirement to trigger the notification when catalog item server failed.I have created email script to add all the variable value from the "Storage" catalog item.created notification with run type fired event.Created event with stor...
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