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Resolved! Change Approval should be Automatic once Risk Assessment Completed

Hi, Present in change Request once we click on the Request Approval button then Approval are triggered. But we need this step to Automate. Once Request is created and Risk Assessment is Submitted then Approval should be Automatic without Clicking the...

wefw by Tera Expert
  • 3198 Views
  • 5 replies
  • 0 helpfuls

dot walking data not populating when exporting record to pdf

I am trying to export a task (form view) to PDF to print. when doing so, the dot walked fields are not populating data. 'requested for' data is blank, although I have access to the data and can see it just fine from the form view. this started occurr...

mhunter by Tera Contributor
  • 2065 Views
  • 4 replies
  • 1 helpfuls

Resolved! Change Risk Assessment setup

Hello Everyone,  We have Change Risk Assessment feature , can one let us know how its setup and calculate the values. In addition to that can we add more questions to the Change Risk Assessment page and also add help text to provide more info on the ...

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Resolved! hide New button based on some condition in related links

Here is snap in this snap the highlighted New button hide based on condition.condition 1 : if user had admin, can able to see the new buttoncondition 2: the highlited, managed by group member -  who has any one part of that group member also able to ...

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maramanjali by Tera Contributor
  • 1183 Views
  • 3 replies
  • 0 helpfuls

Base table in cmdb

Of the Ci tables, which is a base table of the CMDB hierarchy? a) ECMDB b) Cmdb_rel_ci c) Cmdb_ci d) cmdb e) Ecmdb_rel_ci f) Ecmdb_ciplease explain 

PranjalSrvst by Tera Contributor
  • 2807 Views
  • 5 replies
  • 0 helpfuls

Resolved! How can i get data out of a data pill post Yokohama

I have noticed an issue post Yokohama release.Simple custom actions that I built no longer work in flows.The actions work, all logs are as expected when testing the action, but always fails in flows because the data pill (output from the action) seem...

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LonLandry1 by Tera Guru
  • 4582 Views
  • 18 replies
  • 1 helpfuls

Declarative actions

Hi Can we configure the visibility of the declarative actions?my requirement is when the status changes to in progress declarative action button should show and then clicking on the on hold declarative action button it should update the record status...

Vedavalli by Mega Sage
  • 1417 Views
  • 4 replies
  • 0 helpfuls