Need the use contains in variable
Hi, I have field in variable, if we type with any key it should display all the values
Forum Posts
SMS Alternative Use Cases
Dear Team,We are having custom SMS Providing API and Platform. But We would like to know and understand below use cases.How we can use SMS Alternative field on Notification to send SMS notification to Phone numbers.With the help of Notify Plugin and ...
How to Group Knowledge Ratings (1–5) in Bar Chart Report Instead of Exact Decimal Values?
Hi all,I'm building a report in ServiceNow that shows a bar chart of knowledge article ratings, based on the rating field from knowledge.Right now, the bar chart groups each exact decimal value separately, which creates too many bars. For example, I ...
Issue with Catalog Item Client Script – Inconsistent Date Difference Validation
Dear Community,I am reaching out regarding a catalog item that includes a client-side script used to validate the difference between two date fields. The script is intended to ensure that the difference between these dates does not exceed 30 days.How...
Get Content from ECC Queue Payload XML attachment
Hi, I have a flow that triggers a PowerShell to retrieve a csv from a Shared folder in Flow Designer. I got my action to retrieve the information by creating a ECC Queue record. It encodes the csv and then I decode it when it return to ServiceNow. ...
Change Management Approval- SOW View
Hi Experts, I tried to create a Change Request from the SOW view, but the approvals are not being triggered. However, when I create it from the classic view, approvals are triggered as expected. Can you please help me resolve this issue?the Approval...
Resolved! dashboard Interactive - how to display short description instead of number
HiOn a dashboard I created an interactive filter that retrieves the list of Projects.As only the Project number is displayed and does not help to figure out the topic, is it possible to display the short description along with the Project number?Or j...
csa exam related
when importing data from spreadsheet which step defines where the incoming data columns will be written in the receiving tables.
How to set HR Case [contact_type] field - Set Source for Mobile not working?
We require the capability to report on HR Cases entered from the browser/desktop portal versus the NOW mobile app. Current behavior / issue:HR Cases entered via record producers from the desktop browser AND mobile app always set the HR Case field Sou...
Virtual agent chats remains open even after the state is shown Closed Complete
Hello, We are facing an issue where the agent closes the interaction, the state of the interaction changes to closed complete but still the interaction remains open as the end user is able to send the messages on that chat.what can be done?
Resolved! Flow Designer: Exceptions
Hello All,I have a Flow Action in which I’m using a script to retrieve data from an integration and insert it into a ServiceNow table. The total number of records exceeds 40,000.To handle this, I’m recursively calling a function based on a condition ...
Unable to clone git repo in Servicenow IDE
Hello SN Community,We wanted to sync project from git between two Servicenow instances using new Servicenow IDE.Steps:1. Project created in dev1 instance under scope "x_140000_abc1".2. Pushed/committed to Git repo https://github.com/test-sn-2/fluent1...
Resolved! last attachment in notification
HiIs there any option to send the last attachment from multiple attachments in the email notification?Thank you.
How to pass multiple values from Document template script in Document Template.
Hi I want to pass the multiple values from the document template script (sn_doc_template_script). in document template application(sn_doc_html_template).
Checklist feature in HR Agent workspace
Hi, We’re planning to start using the checklist feature for HR cases in Agent Workspace. (Yokohama version). questions:I have a few questions regarding its functionality:Is there any documentation or reference material available to help understand ho...
